Minibar, in-room safe, desk, soundproofing
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Reviews of Hotel Admiral

4 out of 5
Hotel Admiral
Via Geretta 15, Lugano, Paradiso, TI

Reviews

7.8

Good

Rating 10 - Excellent. 167 out of 573 reviews" "
Rating 8 - Good. 243 out of 573 reviews" "
Rating 6 - Okay. 91 out of 573 reviews" "
Rating 4 - Poor. 50 out of 573 reviews" "
Rating 2 - Terrible. 22 out of 573 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Aira Vida

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our stay was okay. It would have been better if staff were friendlier. Nobody informed me that we can register and use transportation for free since I paid for the city tax.
Stayed 2 nights in Sep 2023

10/10 Excellent

janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely place!!
Stayed 1 night in Jul 2023

8/10 Good

Neil, Bo'ness

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall a fairly decent hotel in Paradiso which is about a 20 minute walk away from central Lugano. We were staying for 4 nights and didn't have food here so our review is predominantly focussed on the room and staff. The room was large which was nice but we had a glass headboard which was very strange and was quite worrying sometimes. Coffee machine provided in the room is a great touch but to only provide 2 (TWO) capsules per day is very limited. Give them credit, when I asked for more I received them but c'mon people, this is a coffee loving country, guests will want a coffee in the morning, then when they return later in the afternoon as a pick-me-up, minimum 4 per day please?

4/10 Poor

FATEMAH

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Would have checked out if the booking was refundable, worst room I booked in Italy !! For the price paid! Definitely need to maintain the rooms by all means. The only thing that was good the lobby well maintained.
Stayed 2 nights in May 2023

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

4/10 Poor

Malcolm

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Dissatisfied
Pros: Comfortable bed Cons: Faulty Coffee machine flooded floor Kettle with broken thermal cut off , unplugging from mains only option. Television had no English Language channels other than CNBC financial news. Plate glass 'curtains' trapped my finger between them and the ledge; still very sore 3 days later. It would appear from one of the rooftop photos that you can see the lake. I didn't see it when I went on the rooftop.
Stayed 2 nights in Jan 2023

10/10 Excellent

John

Stayed 1 night in Dec 2022

10/10 Excellent

Samuel

Stayed 1 night in Oct 2022

8/10 Good

Aubrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money Simplicity
Wonderful Breakfast variety and quality. Efficient plain clean operation
Stayed 3 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Varsha

Disliked: Staff & service, room comfort
Horrible hotel - Never ever stay!
Stayed 2 nights in Aug 2022

8/10 Good

Jose, springfield

Travelled with family
Liked: Cleanliness, staff & service
Clean, good location, helpful staff.
Stayed 2 nights in Jul 2022

10/10 Excellent

Taisha

Stayed 1 night in Jul 2022

8/10 Good

ABDULAZIZ, MANAMA

Stayed 2 nights in Jul 2022

10/10 Excellent

Paolo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome experience. We will come back for sure
Stayed 1 night in Jul 2022

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, located in front od a beautiful piazza full of good restaurants. Comfortable, clean room. Excellent brrakfast and friendly staff.
Stayed 1 night in Jun 2022

8/10 Good

Anne, Benton

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nothing special. Just a easy place to spend the night.
Stayed 1 night in May 2022

8/10 Good

MOHAMMAD

Business traveller
Liked: Staff & service
Clean, good staff, breakfast as well, negative points are the parking which have to be pre-booked earlier plus rooms have no closets. Other features are fine.
Stayed 1 night in Mar 2022

6/10 Okay

Lenaig

Stayed 1 night in Feb 2022

2/10 Terrible

Gianna

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If this is a 4 star hotel then Motel 6 is a luxury resort. What a disaster & a disappointment. The room was horrible. The floor boards were coming up in the bathroom from water damage, the bedroom looked worse than a college dormatory with chips of paint coming off the walls, there was damage everywhere! Worst of all was the bed... it was like sleeping on concrete. We both tossed & turned and woke with back aches. Also the neighbors in the residential building nextdoor were fighting and you could hear everything with the windows closed! The staff also didn't notify us ahead of time that parking must be reserved, so we had to find an alternative parking spot after a very long drive. The staff was nice, but the hotel room was definitely motel status. I can't find any reason why the Swiss would call this a 4 star instead of a 2.5. Sorry, I would have had better sleep in my car.
Stayed 1 night in Jan 2022

6/10 Okay

Jeff

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was great and informative. Breakfast buffet was really good and service staff was very accommodating. Our room was dated and past years renovations were poorly done. Multiple obvious plumping changes in the bathroom. The bathroom has experienced so much water damage that the flooring is very bowed. Some areas need better cleaning. Moldy calking and grout in bathroom. Indoor pool area however, was clean and well maintained.
Stayed 2 nights in Dec 2021

10/10 Excellent

Bindhumadhavan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Paradiso!
Excellent! This is my favourite hotel in Paradiso, exceptional service & clean spacious rooms. They offer a very good breakfast buffet selection, much more choice than other Swiss hotels. There is secure underground parking, at additional cost. You are located very close to Lugano centre so it’s easy to walk to the lake from from the hotel. Definitely recommended!
Stayed 1 night in Dec 2021

10/10 Excellent

Hazel M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradiso in Switzerland
Great price, perfect location, excellent room, welcoming staff, pet friendly all good stuff
Stayed 1 night in Nov 2021

10/10 Excellent

ALFRED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location
Stayed 1 night in Nov 2021

10/10 Excellent

Andrea

Stayed 1 night in Oct 2021

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Harm

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good room, poor service
Checkin was troublesome. Slow and inflexible. Room was clean and complete. Breakfast was poor. Staff unfriendly.
Stayed 1 night in Sep 2021

6/10 Okay

Yohan

Travelled with group
Liked: Cleanliness, staff & service
Good location
Good location, overall good hotel, the family room are a little small for 4 though
Stayed 1 night in Jul 2021

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for furry friends
Great location, super pet friendly even had treats and and bowls waiting in our room. The breakfast was also fantastic.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Oct 2020

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Seb, Geneva

Travelled with partner
Liked: Cleanliness
Welcome to the hotel could have been better. We could have been given advises as per places to visit.
Stayed 2 nights in Jun 2020

10/10 Excellent

Ioan

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Great hotel
very big and confortable bed. Breakfast is great and very reach. Personal from reception is very kindly. Area is great near lake.
Stayed 1 night in Dec 2019

2/10 Terrible

izzat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two star hotel
Total disappointment from walking in to walking out , the reception not welcoming felt like we were a burden . Parking told to park in public parking area . Nice shampoo and conditioner bottles on front desk - don’t be fooled into thinking that’s what you get in the room ? You need your own or use the generic squeeze bottle that is all in one . The room was basic no frills and not really clean , bathroom is out of date with mould and rust apparent. Doors and room not sound proof so the smell from breakfast reached our floor and into our room. We checked out and that was chore as we had two rooms and seemed to confuse them, then put out bags into car and returned to eat the breakfast included and that caused the manager to wave her arms like we should not have done so , I asked why it’s a problem and they said it’s not . As I said absolute amateur service and only a one or two star hotel. Nothing more.
Stayed 1 night in Aug 2019

8/10 Good

Chloe

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in May 2019

2/10 Terrible

Diccon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Don't stay until the building work is finished
It could be a nice hotel but at the moment is ruined by noisy building work and very poor service. I asked for a quiet room and was given one beside the lift and directly opposite the big building site next door. No sleep either from noisy guests coming and going or an early start to building work. The next day I asked to be moved, and they gave me a room directly beneath the renovations going on to the hotel itself. Drilling and hammering all day so i got no work done. And the staff really didn't care at all. The room itself was fine and the breakfast nice. But I wouldn't stay here again.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in May 2019

6/10 Okay

Ismaiel

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2019
Response from Reception on May 15, 2019
Thank you

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Mar 2019

10/10 Excellent

PADMA, Malaysia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and well maintained. Staff are very friendly and helpful.
Stayed 7 nights in Mar 2019
Response from Management on Mar 11, 2019
Thank you

10/10 Excellent

Piyush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and great people within the hospital
The most aspect of the hotel is their people. They are very nice and helpful. They provide clear information and greet you with a smiling and revitalising face. If there was 7 star for people - I would give that to the people here
Stayed 1 night in Feb 2019
Response from General Manager on Feb 23, 2019
We thank you sincerely for the recognition of our commitment

8/10 Good

Shmuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from La Direzione on Feb 2, 2019
Thank you

8/10 Good

Maher

Liked: Property conditions & facilities
Stayed 1 night in Dec 2018
Response from La Direzione on Feb 2, 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018