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Victoria Inn Hotel and Convention Centre

Photo gallery for Victoria Inn Hotel and Convention Centre

Featured Image
Indoor pool
Indoor pool
Indoor Spa Tub
Premium bedding, down comforters, pillowtop beds, desk

Overview of Victoria Inn Hotel and Convention Centre

Victoria Inn Hotel and Convention Centre

3 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
555 Arthur St W, Thunder Bay, ON, P7E 5R5

Explore the area

  • AirportThunder Bay, ON (YQT-Thunder Bay Intl.)2 min drive
  • Popular LocationInternational Friendship Garden3 min drive
  • Popular LocationCentennial Botanical Conservatory4 min drive
  • Popular LocationChapples Golf Course6 min drive

Choose dates to view prices

About this area

Thunder Bay

Located in Thunder Bay, Victoria Inn Hotel and Convention Centre is near the airport. Fort William Historical Park and Thunder Bay Tourist Pagoda are local landmarks, and some of the area's activities can be experienced at Chapples Golf Course and Fort William Country Club. Traveling with kids? Consider International Friendship Garden, or check out an event or a game at Fort William Gardens. Spend some time exploring the area's activities, including skiing.

What's nearby

  • International Friendship Garden - 3 min drive
  • Centennial Botanical Conservatory - 4 min drive
  • St. Paul's Anglican Church - 4 min drive
  • Fort William Gardens - 4 min drive
  • Chapples Golf Course - 6 min drive

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • Chicago Joes — 1 min walk
  • Chinese Express — 2 min walk
  • Mr Chinese — 3 min walk
  • Monsoon's — 3 min walk
  • Naxos Grill & Bar — 3 min walk

About this property

Victoria Inn Hotel and Convention Centre

Family-friendly hotel with free water park access and restaurant
Free water park access, a restaurant, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a spa tub are onsite. All 181 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and comforts like pillowtop beds and premium bedding. Guests will also find DVD players, microwaves, and room service.
Victoria Inn Hotel and Convention Centre offers 181 accommodations with DVD players and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Thunder Bay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Free water park access
  • Indoor pool
  • Spa tub

Family friendly

  • Children's pool
  • DVD player
  • Free cribs/infant beds
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • Business center
  • Computer station
  • Conference center (15000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Cable channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 35.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation (varies based on length of stay)
2 per room
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 10.00 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 500.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 35.00 (subject to availability)
  • Rollaway bed fee: CAD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Victoria Convention Thunder
Victoria Inn Hotel and Convention Centre Hotel
Victoria Inn Hotel and Convention Centre Thunder Bay
Victoria Inn Hotel and Convention Centre Hotel Thunder Bay

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 213 out of 989 reviews
5 - Excellent 22%
Rating 4 - Good. 404 out of 989 reviews
4 - Good 41%
Rating 3 - Okay. 236 out of 989 reviews
3 - Okay 24%
Rating 2 - Poor. 94 out of 989 reviews
2 - Poor 10%
Rating 1 - Terrible. 42 out of 989 reviews
1 - Terrible 4%

3.9/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and convenient.
Stayed 1 night in Oct 2021

3/5 Okay

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel reeked of cigarette, and the front desk will not inform you if food is left for you. They do not allow delivery people to bring the food to your room. Sketchy characters seemed to stand by the doors. The security guard is like a 16 year old that walks around on his phone and does not do much. Idk not the best overal stay. The best part about the stay would be the slide at the pool, but it’s just not enough for me to ever stay there again.
Stayed 3 nights in Sep 2021

1/5 Terrible

Travelled with family
Disliked: Staff & service, property conditions & facilities
There was no A/C. Hot night. Barely slept. Food was left out in halls all night. Had to open windows due to no a/c. Loud outside. We actually cancelled our return reservation
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with family
Couldn’t use the water slide.
Stayed 1 night in Aug 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is a bit run down some examples - The window in our ground floor room couldn’t lock, the screen was broken and hanging off, the remote control was tapped together.
Stayed 1 night in Aug 2021