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Reviews of Thornbury Castle, Relais & Châteaux

4 out of 5
Thornbury Castle, Relais & Châteaux
Castle Street, Thornbury, Bristol, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 360 out of 465 reviews" "
Rating 8 - Good. 74 out of 465 reviews" "
Rating 6 - Okay. 23 out of 465 reviews" "
Rating 4 - Poor. 6 out of 465 reviews" "
Rating 2 - Terrible. 2 out of 465 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend . Amazing history. Lovely staff who went above and beyond
Stayed 1 night in Apr 2024

10/10 Excellent

Susan, Wimberley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was an unbelievable stay! The grounds were beautiful and our room was spectacular! The staff were super friendly and every aspect of our room was top notch and comfortable! Could not ask for a better stay!
Stayed 2 nights in Mar 2024
Response from Thornbury Castle on Mar 27, 2024
Thank you for your kind comments, we are delighted that you enjoyed your time with us.

10/10 Excellent

Duncan

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute bucket list destination and experience, which delivered on our very high expectations.
Stayed 2 nights in Mar 2024
Response from Thornbury Castle on Mar 27, 2024
Thank you for your kind review, we are delighted that you enjoyed your time with us.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay , room and food was excellent staff very friendly. Looking forward to our next stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Deepak

Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The history of the castle is extremely well preserved. Staff went above and beyond. Would definitely stay there again

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Takes you back in time, beautiful rooms and fabulous cuisine. Loved the local pub The Royal George for a lively atmosphere.
Stayed 1 night in Nov 2023

10/10 Excellent

Francesco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming and magical atmosphere in this very well preserved Tudor castle. The perfect stay to go back in time and feel like a king or a queen for a day.
Stayed 1 night in Nov 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Miss P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it!
The service in this hotel is 100%. A beautiful, clean and historic environment. Fabulous and tasteful. The food was incredible too.
Stayed 1 night in Sep 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Celebration
This was the most exquisite place we have ever stayed in. Everything was picture book perfect- and we were treated like royalty! Be sure to go into the castle garden and smell the rose named “Golden Celebration.” It has the best scent ever and was a fitting reminder of our golden anniversary! We highly recommend the history tour for an even richer experience!
Stayed 3 nights in Sep 2023

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 2 day break
Excellent hotel. Very pleasant room. All staff most friendly and helpful. Good location
Stayed 2 nights in Sep 2023

10/10 Excellent

Elvira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place. First class service.
Stayed 2 nights in Sep 2023

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t even put into words how amazing this was! Way more than expected. What an experience! The staff was lovely! Everyone of them were just so wonderful. Found Thornbury Castle online and just on a whim booked. So glad I did! My niece and family live in Bristol & this was their first time even knowing about it. They’re blown away as well & Ill bet they’ll come back & tell friends!
Stayed 2 nights in Sep 2023

10/10 Excellent

Timothy, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing building, gardens and history. Lovely staff. Food great, but portions small. The singular for ravioli is raviolo, so I would suggest taking something for a midnight snack, you may need it.
Stayed 1 night in Sep 2023

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful!
We absolutely loved our stay at Thornbury! It was such a beautiful hotel and felt like a magical escape. We made sure to have tea and dinner in the castle which was lovely. We will definitely come back again!
Stayed 1 night in Aug 2023

10/10 Excellent

Marnie, Eagleville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds and buildings were beautiful. All you could expect marrying old and new. Actual rooms transported you back in time but with modern amenities that did not detract at all. Fulfilled a dream of mine and my son’s to stay in a castle. Staff were professional and welcoming. We had tea service which was done well. We are tea lovers and do tea service often back in the States. Dinner was phenomenal!! The dishes were 5 star Michelin and taste was out of this world. Drinks were also hand crafted and unique. All in all great overnight stay. Worth every penny for the experience delivered. Would return again.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Loved it!
Amazing! Our family will be talking about this place for a long time! What an experience and just a relaxing beautiful time. We are definitely looking at the other properties owned by this company.
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Castle which has been so beautifully restored. Fantastic food.
Stayed 1 night in Aug 2023

10/10 Excellent

Terrence

Stayed 1 night in Aug 2023

10/10 Excellent

Daniel, Alhambra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our beautiful room and had the most comfortable stay at the Castle. The staff and service was impeccable.
Stayed 2 nights in Jul 2023

10/10 Excellent

George

Stayed 1 night in Jul 2023

10/10 Excellent

Regina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was absolutely wonderful!!! The Thornbury castle is a MUST ! The grounds are lovely & the staff is brilliant !!
Stayed 1 night in Jun 2023

10/10 Excellent

Robin

Stayed 1 night in Jun 2023

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Utterly gorgeous room and wonderful service and food!
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Stayed 1 night in Jun 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an amazing place that will make you feel special. The rooms are large and well decorated, and the staff makes you feel like you’re the king and queen in the castle. The restaurant the price he was outstanding.
Stayed 1 night in May 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
A wonderful location for a special Occasion nothing was any trouble to the staff - gardens are beautiful, rooms luxurious and good heavenly
Stayed 1 night in May 2023

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly Magical…
Absolutely stunning place to stay with superb staff! One of the loveliest times away my wife and I have ever had!!
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treated like royalty
We were very happy with the attention we received from the moment we arrived (even before we arrived). We loved everthing.
Stayed 2 nights in May 2023

10/10 Excellent

Janet

Stayed 1 night in May 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great stay - lovely staff. Highly recommend. Second stay for us, both have been 2 or more days in duration.
Stayed 3 nights in Apr 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Jason

Stayed 1 night in Apr 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service
The grounds are beautiful. The staff was very lovely and very kind.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Continues to impress
This was our second visit to the hotel and again it met every expectation. The staff are very accommodating. We were given an upgrade on arrival and in the suite was a personal written greeting to my wife who was celebrating her birthday - a nice touch. The rooms have every comfort, are immaculately clean (even the copper pipe under the sinks are polished) and the atmosphere is unique. We will be returning again next year.
Stayed 1 night in Mar 2023

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect overnight stay
We have just come back from an amazing overnight stay at Thornbury Castle. Everything was perfect! Reception staff were friendly - we were early and they took our bags whilst we relaxed with a drink in the lounge and then a walk around the beautiful walled gardens. Our room was clean and sumptuous. Breakfast was delicious with quality ingredients. Throughout our stay we found staff exceptionally friendly and helpful. The whole castle is beautiful - from the inside décor to the outside. The village is a short walk away and a pleasant place for an afternoon or an evening meal. Highly recommend.
Stayed 1 night in Mar 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Superb stay at a superb castle, faultless!
Stayed 1 night in Mar 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star experience from the moment we arrived till the moment we left. Food was amazing and can’t wait to go back
Stayed 1 night in Mar 2023

10/10 Excellent

Lorraine

Stayed 1 night in Feb 2023

6/10 Okay

Joanne

Stayed 1 night in Feb 2023

10/10 Excellent

nisha

Stayed 1 night in Feb 2023

10/10 Excellent

Claire

Stayed 1 night in Dec 2022

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful castle and lovely staff. Zoe was particularly welcoming, professional and friendly
Stayed 1 night in Dec 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, very friendly staff, and felt like a true castle experience!

10/10 Excellent

Hazel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very special, luxury accommodation, felt very comfortable, welcomed and relaxed fully
Stayed 2 nights in Nov 2022

6/10 Okay

susan

Business traveller, Travelled with partner
Cold in bedroom bath water only tepid Food very average
Stayed 1 night in Nov 2022

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Fantastic.
Stayed 1 night in Oct 2022

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed that we did not get the promised upgrade to the room even though rooms were available. Rather unwelcoming response from reception when requested. The attic which is described as deluxe requires bending low to enter and has the bathroom on a lower floor. The pictures on Expedia all show a 4-poster bed which this was not. Otherwise the stay was amazing really friendly staff except the one mentioned above. Food was great.

10/10 Excellent

Cheri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING EXPERIENCE
Beautiful hotel and property. Everything about my stay was perfect! Had an amazing dinner and breakfast. Hope I have the opportunity to stay again.
Stayed 1 night in Oct 2022