Title: Quality Inn At the Mall - Valdosta - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=6098&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Quality Inn At the Mall - Valdosta Travelers find the perfect balance of shopping and relaxation at this hotel linked to a vibrant mall, with a refreshing outdoor pool awaiting post-retail therapy. ## Photo gallery for Quality Inn At the Mall - Valdosta ![Free daily continental breakfast - Quality Inn At the Mall - Valdosta (Valdosta)](https://images.trvl-media.com/lodging/1000000/10000/6100/6098/e39e0073.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Desk, laptop workspace, iron/ironing board, free WiFi - Quality Inn At the Mall - Valdosta (Valdosta)](https://images.trvl-media.com/lodging/1000000/10000/6100/6098/cc4c5641.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Quality Inn At the Mall - Valdosta (Valdosta)](https://images.trvl-media.com/lodging/1000000/10000/6100/6098/95dac9b3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Quality Inn At the Mall - Valdosta (Valdosta)](https://images.trvl-media.com/lodging/1000000/10000/6100/6098/fc4f9e88.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Seasonal outdoor pool - Quality Inn At the Mall - Valdosta (Valdosta)](https://images.trvl-media.com/lodging/1000000/10000/6100/6098/72f52d04.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Quality Inn At the Mall - Valdosta puts visitors steps away from shopping and leisure activities. Guests can spend the day exploring the on-site mall, take refreshing breaks at the outdoor pool, or relax with coffee in the welcoming lobby. ## Reviews 6.4 ## Popular amenities - Pool - Breakfast included - Pet friendly - Parking included - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Dec. 28 - Dec. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=6098&PinnedHotelID=6098&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=6098&PinnedHotelID=6098&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 29 - Dec. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=6098&PinnedHotelID=6098&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=6098&PinnedHotelID=6098&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=6098&PinnedHotelID=6098&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=6098&PinnedHotelID=6098&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=6098&PinnedHotelID=6098&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=6098&PinnedHotelID=6098&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 7 of 7 rooms ### View all photos for Room, 2 Double Beds, Refrigerator & Microwave ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/6100/6098/dc09ac1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Refrigerator & Microwave ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Shower/tub combination Hair dryer Microwave Coffee/tea maker - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 King Bed, Refrigerator & Microwave ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/6100/6098/f58e78ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Refrigerator & Microwave ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Shower/tub combination Hair dryer Microwave Coffee/tea maker - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 Queen Bed, Refrigerator & Microwave ![Room, 1 Queen Bed, Refrigerator & Microwave](https://images.trvl-media.com/lodging/1000000/10000/6100/6098/e6eba80a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Refrigerator & Microwave ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Shower/tub combination Hair dryer Microwave Coffee/tea maker - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 King Bed, Non Smoking ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/6100/6098/f58e78ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Connecting rooms available Flat-screen TV Shower/tub combination Hair dryer Coffee/tea maker Cable channels Desk - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Double Beds, Non Smoking ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/6100/6098/dc09ac1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Non Smoking ### Highlights Air conditioning Connecting rooms available Flat-screen TV Shower/tub combination Hair dryer Coffee/tea maker Cable channels Desk - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 King Bed, Accessible, Smoking ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/6100/6098/cc4c5641.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Smoking ### Highlights Air conditioning Connecting rooms available Flat-screen TV Shower/tub combination Hair dryer Coffee/tea maker Cable channels Desk - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible, Non Smoking ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/6100/6098/cc4c5641.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Non Smoking ### Highlights Air conditioning Connecting rooms available Flat-screen TV Shower/tub combination Hair dryer Coffee/tea maker Cable channels Desk - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FThomasville-Hotels-Quality-Inn-At-The-Mall-Valdosta.h6098.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FThomasville-Hotels-Quality-Inn-At-The-Mall-Valdosta.h6098.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.84291%2C-83.32445&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JXqTbhnfOVh0kf7_mPPJHRKlpH4=) 1705 Gornto Rd, Valdosta, GA, 31601 #### What's nearby - Valdosta Mall \- 4 min walk \- 0.4 km - Martin Stadium \- 12 min walk \- 1.1 km - Bland Park \- 3 min drive \- 2.1 km - Valdosta State University \- 5 min drive \- 3.7 km - Wild Adventures \- 13 min drive \- 18.5 km #### Getting around - Valdosta, GA (VLD-Valdosta Regional) - 9 min drive #### Restaurants - ‪Chick-fil-A - ‬10 min walk - ‪Circle K - ‬1 min walk - ‪McDonald's - ‬8 min walk - ‪Taco Bell - ‬1 min walk - ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬7 min walk ## About this property ### Quality Inn At the Mall - Valdosta Hotel connected to a shopping center Consider a stay at Quality Inn At the Mall - Valdosta and take advantage of free continental breakfast, a shopping mall on site, and dry cleaning/laundry services. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - A seasonal outdoor pool - Free self parking - A 24-hour front desk, coffee/tea in the lobby, and a TV in the lobby - Laundry services Room features All 100 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and free newspapers. Extra amenities include: - Bathrooms with shower/tub combinations and free toiletries - 32-inch flat-screen TVs with premium channels - Coffee/tea makers, housekeeping, and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/5000000/4930000/4924000/4923921/98fa7e7f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Days Inn by Wyndham Valdosta/Near Valdosta Mall Valdosta - Pool - Pet friendly - Air conditioning - Business services 6.6 308 reviews CA $89 CA $110 total includes taxes & fees Dec 29 - Dec 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=4923921&PinnedHotelID=4923921&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/540000/530600/530583/edfe83ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baymont by Wyndham Valdosta at Valdosta Mall Valdosta - Pool - Breakfast included - Pet friendly - Parking included 6.4 1,004 reviews CA $77 CA $95 total includes taxes & fees Jan 6 - 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Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=440292&PinnedHotelID=440292&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/1000000/540000/531100/531096/feb6efba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Red Roof Inn Valdosta - University Valdosta - Pet friendly - Parking included - Free WiFi - Air conditioning 6.6 633 reviews CA $86 CA $106 total includes taxes & fees Dec 30 - Dec 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=531096&PinnedHotelID=531096&HadPinnedHotel=true®ionId=-1&adults=2) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/910000/903400/903393/895f917a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Hotel Valdosta GA I-75 Valdosta - Pool - Pet friendly - Parking included - Free WiFi 6.4 731 reviews CA $68 CA $88 total includes taxes & fees Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=903393&PinnedHotelID=903393&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1030000/1030000/1029927/c7d86ff5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel 6 Valdosta, GA - University Valdosta - Pet friendly - Parking included - Free WiFi - Air conditioning 7.0 Good 786 reviews CA $70 CA $87 total includes taxes & fees Dec 29 - Dec 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=1029927&PinnedHotelID=1029927&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free RV/bus/truck parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Free continental breakfast available daily 6:00 AM to 9:00 AM - Coffee and tea in common areas ### Things to do - Seasonal outdoor pool - Shopping mall - TV in common areas ### Family friendly - Seasonal outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (on request) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 2 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Partially-open bathroom - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Free local calls - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 5:00 AM Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 25 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 50 lbs per pet) Pets cannot be left unattended ### Children and extra beds Children are welcome 3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 50 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 25 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, mobile payments, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, window guards, and outdoor lighting This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators The seasonal pool will be open from April 01 to October 31 Pool access available from 8:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Children under 18 years old are not allowed in the swimming pool without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Crescent Inn Mall Crescent Inn Mall Valdosta Crescent Mall Valdosta Quality Inn Mall Valdosta Quality Mall Valdosta Quality At The Mall Valdosta Quality Inn At the Mall - Valdosta Hotel Quality Inn At the Mall - Valdosta Valdosta Quality Inn At the Mall - Valdosta Hotel Valdosta ## Frequently asked questions ### Does Quality Inn At the Mall - Valdosta have a pool? ### How much does it cost to stay at Quality Inn At the Mall - Valdosta? ### Is Quality Inn At the Mall - Valdosta pet-friendly? ### How much is parking? ### What time is check-in at Quality Inn At the Mall - Valdosta? ### What time is check-out at Quality Inn At the Mall - Valdosta? ### Where is Quality Inn At the Mall - Valdosta located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Quality Inn At the Mall - Valdosta Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.6 Cleanliness ### 8.6 Location ### 7.6 Staff & service ### 4.8 Eco-friendliness ### 6.2 Property conditions & facilities 10 - Excellent 218 8 - Good 253 6 - Okay 162 4 - Poor 129 2 - Terrible 197 ## Reviews ### 8/10 Good #### Mark Oct 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Close to restaurants. ##### Mark Stayed 1 night in Oct 2025 ### 8/10 Good #### Tawanna Nov 16, 2025 Liked: Cleanliness, property conditions & facilities It was very clean and nice...I will b back tho ##### Tawanna Stayed 2 nights in Nov 2025 ### 4/10 Poor #### Anurag Jun 17, 2025 Disliked: Cleanliness The location was good. ##### Anurag Stayed 1 night in May 2025 ### 2/10 Terrible #### Gaylene Jul 26, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Close to mall ##### Gaylene Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Rosanna Aug 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Just a night away Room was great clean, there was no shower curtain and the ac was making a strange noise. They are remodeling so was a little mess in parking lot. Over all was clean and comfy. ##### Rosanna Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Danna Dec 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beds were extremely comfortable ##### Danna Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Mike Apr 6, 2025 Liked: Amenities Staff are great. Property condition needs improvement. Our curtains in the room are not hun properly and it looks run down ##### Mike Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Terry Annetta Apr 4, 2024 Liked: Cleanliness, amenities, property conditions & facilities Nice and clean ##### Terry Annetta Stayed 2 nights in Apr 2024 ### 2/10 Terrible #### Latoya May 11, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Needs to be removed off all platforms for booking I had to get the keycard replaced everyt ime I left! outsides lights were not working very dark! no trash can in my room, the tv didn't work. The wrong size sheets on the bed. no ironing board. only one staff member was welling to help with the door. the room reeked of smoke. ##### Latoya Stayed 2 nights in May 2025 ### 2/10 Terrible #### Patricia Oct 24, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Staff was very nice! She said we would not be billed. We ended up not staying do to the uncleanliness, no tv, smell of smoke, smoke detector battery missing, lamp shade missing by bedside, toilet roll holder missing and spiders crawling on the ceiling. ##### Patricia Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Latonya Sep 22, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities My stay there was not a good one. Housekeeping never came to clean the room the whole time I was there and I had to get my own toilet paper. The two ladies there the one when I checked in and the one when I checked out was great but that was all good about that stay. The place is old and need a lot of upgrades. ##### Latonya Stayed 2 nights in Sep 2023 ### 4/10 Poor #### Verified traveller Jan 31, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Quality Inn, should be renamed Low Quality Inn There was a sewer pipe leaking into a bucket in the lobby right in front of the counter. Rif Raf sitting outside his room in a chair drinking beer and smoking. Garbage all over the parking lot. The beds have paper thin blankets, It's good it wasn't too cold outside, because the heat doesn't work, there was hair all over the soap dish in the shower, the toilet seat looked like it had cigarette burns all over it, the tissue dispenser fell out of the wall when I tried to blow my nose, it felt like the carpet was wet, the tv remote volume control wasn't functioning. The 2.5 star rating is not accurate. It't more like a 1.5 star or a 2 on a good day. ![](https://a.travel-assets.com/ugc/hotel-reviews/F5C98C7A3773BC674567BE02BE3160708C4B65681738354023495.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A61BC670AD0AC6989D8399672A12E82AA52D2FB11738354144568.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Mikia Apr 7, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nothing worked, tv didn’t work, refrigerator didn’t work, housekeeping staff was very nice and friendly, one of the front desk clerks should be fired literally brought her baby to work and cussed on her personal phone calls while checking in customers, General manager is never available, and handles business with her employees Over the phone ##### Mikia Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Bill May 22, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### What a joke !!!!! No air in room. Mold in bathroom. Staff at hotel not concerned over issues. Room dirty. No breakfast foods available. Will not return and could not recommend. ##### Bill Stayed 1 night in May 2024 ### 2/10 Terrible #### Mikia Apr 7, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities First off the general manager is never on property, she handles all business with her employees over the phone. Stayed at hotel for several weeks waiting for house to be renovated. Housekeeping staff was amazing and friendly and did their best to accommodate my family. Asian lady closed breakfast early and then snapped at my kids for not understanding that she was shutting down breakfast. Front desk clerk name Sky clearly could careless about her job none the less the plp who come in and out hotel. She never had an answer for anything, held personal conversations (cursing and all) on her phone while checking in guest, went to lobby one day and she even had her baby behind the desk while she worked. She’s also the one who told me hotel couldn’t take cash, so then she charged my card and then when the charge was pending, told me I would then either have to pay cash for the night or leave, told me they didn’t charge my card ( they clearly did) and that the money would be returned back to my card. It never was. Called corporate who then told me they would have to wait to speak to the general manager ( who is never present at the hotel) to verify my refund. I’ve never seen a hotel ran like this, but it’s understandable being that there is never a manager around, please do not stay her, def recommend Baymont right next door, they were just a lil pricey for my current situation, but I should’ve payed to stay there rather then deal with the BS at quality in. ##### Mikia Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### Mikia Apr 7, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities First off the general manager is never on property, she handles all business with her employees over the phone. Stayed at hotel for several weeks waiting for house to be renovated. Nothing worked but Housekeeping staff was amazing and friendly and did their best to accommodate my family. Asian lady closed breakfast early and then snapped at my kids for not understanding that she was shutting down breakfast. Front desk clerk name Sky clearly could careless about her job none the less the plp who come in and out hotel. She never had an answer for anything, held personal conversations (cursing and all) on her phone while checking in guest, went to lobby one day and she even had her baby behind the desk while she worked. She’s also the one who told me hotel couldn’t take cash, so then she charged my card and then when the charge was pending, told me I would then either have to pay cash for the night or leave, told me they didn’t charge my card ( they clearly did) and that the money would be returned back to my card. It never was. Called corporate who then told me they would have to wait to speak to the general manager ( who is never present at the hotel) to verify my refund. I’ve never seen a hotel ran like this, but it’s understandable being that there is never a manager around, please do not stay her, def recommend Baymont right next door, they were just a lil pricey for my current situation, but I should’ve payed to stay there rather then deal with the BS at quality in. ##### Mikia Stayed 1 night in Mar 2024 ### 6/10 Okay #### Johnny May 26, 2025 Disliked: Cleanliness, property conditions & facilities The staff was very polite and courteous. The rooms were outdated, carpet wasn't clean and it had roaches in the room. Again staff was great but will not be staying there again. ##### Johnny Stayed 3 nights in May 2025 ### 6/10 Okay #### Randy Dec 4, 2025 Liked: Cleanliness Hotel was remodeling. Room was ok for one night while traveling. We were placed in an old room, which needed some maintenance. There was only one nightstand table and the appliances were well used. ##### Randy Stayed 1 night in Dec 2025 ### 2/10 Terrible #### MARTIN Nov 30, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Room was horrible which I took pictures of. Mold, tiles missing from bathroom wall, holes in wall, no sink or tub stop, then again, I specifically filter my search including breakfast... this is the 3rd time where breakfast is not being offered or had no breakfast items available. Trash outside on ground, adjacent room played music loudly from 1am through 3am. Staff was fine but this is well beyond even a low end hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/87197426-a0f6-402b-a123-1cb5a5d397b3-1764521910433.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/73f3b992-350e-48e1-a02f-6b3b46fa461c-1764521909542.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/79d863b2-b0e4-4815-8c6c-1044fac669e9-1764521909689.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f5db05a5-37ec-4aa8-8d2b-209369ddcde5-1764521909876.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MARTIN Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Joseph Nov 16, 2025 Disliked: Cleanliness, property conditions & facilities I did not appreciate having to take a cold shower in the morning as there was no hot water (presumably due to the remodeling in adjacent rooms). ##### Joseph Stayed 1 night in Nov 2025 ### 4/10 Poor #### Kay Oct 18, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Sink was stopped up. Carpet vacuum the second night. Train going all night long with horn blaring ##### Kay Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Omer Oct 21, 2025 None ##### Omer Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Maceo Nov 4, 2025 Hotel was under renovation and it looked the part. Additionally, the clerk informed me there was an additional $50 deposit, in case of damage to the room. I told the clerk that was not disclosed prior to my making the reservation. She said, because I make the reservation through a third party, the hotel's policies were not known to Expedia. I saw that as something of a bait and switch. It seems very unprofessional for Expedia to provide booking and not have visibility of the hotel's policies! ##### Maceo Stayed 1 night in Nov 2025 ### 4/10 Poor #### Melissa Sep 23, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Could have been better The rooms were not the cleanest. There was no mattress pads on the beds, the sheets wouldn’t stay on the bed. There was mold in the bathtub. They had no ground floor rooms available which made things hard for me to navigate the stairs. ##### Melissa Stayed 1 night in Sep 2025 ### 2/10 Terrible #### John Oct 18, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The tub looked like it had black mold. Lots of black in it. No light in bathroom. No toilet paper. No lamp shades on lights. No bed linens, only sheets. Worst hotel room in 40+ years of travel. Will send pictures if you'd like. We requested our money back. 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