4/10 Poor
Cindy, Lowell
Travelled with family
Apr 13, 2024
Disliked: Staff & service, property conditions & facilities
Other than the room being reasonably clean, the rest of the hotel had a lot to be desired. They do not have blow dryers in the room. You need to get it from the front desk and make sure to return it after your stay or you’ll be charged a fee to have the cleaning staff return it for you. The kitchenette had nothing in it. If you want to cook or heat something up, you again need to go to the front desk and get it to bring to your room. The only cutlery is plastic throw away spoon knives and forks. No utensils to actually cook with. There is no phone in the room. So if there’s a problem, you again need to go down to the front desk. The pool and jacuzzi are unusable. Not only is the water black in the jacuzzi but you need to be able to reach over a fence that is at least 6’ tall to unlatch the gate leading to that area. Most people, including the front desk person can’t do that. So you can’t get in or out of that area unless you’re over 6’ tall.
Cindy
Stayed 2 nights in Apr 2024