Ratings based on 6,058 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Baton Rouge, La

Very nice hotel. Perfect downtown location.

Posted 18-Sep-2017
Thoroughly enjoyed our stay. Excellent friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Sep-2017
Pros: Location
Location: Great shopping, river walk, magnificent mile, Millienium park all within walking distance. A deep dish pizza is a must.
Great location with great facilities. The gym was very good.
3 out of 5
by A verified traveller

Posted 17-Sep-2017
helpful and friendly staff, but did not like the credit card hold policy
5 out of 5
Recommended
for Everyone
by A verified traveller from Quad Cities

Great Location, Stellar Views

Posted 7-Sep-2017
This was one of the best hotel stays I have ever had. I stayed in Chicago for several days and chose Wyndham based on location, room size, and views. I plan on staying here for my next visit. Detailed Review: The hotel staff members were all very friendly and I was checked in immediately on arrival. Some people mentioned issues with long waits for the elevators, but I had none of those issues. There are four elevators and a total of 32 floors. There were times I didn't even have to wait for an elevator to come, and when I did, it was no more than a minute or two. My room was much larger than expected and was lovely and bright. I was surprised by how much space and storage there was. The room includes a mini fridge and a Keurig with an assortment of teas and Wolfgang Puck coffee. The view was absolutely amazing and I recommend reserving a room with a river view (see pics). There was slight wear in certain areas but it was minor and to be expected. The finishes in the room were high-quality and everything was very clean. The king bed was incredibly comfortable and I loved the rain shower head in the giant shower (it had a built-in bench). I also have to say the attached restaurant (Hoyt's) was reasonably priced and the lobster rolls were amazing! One of the best things about the hotel is the location. You're just minutes away from restaurants and shops on the magnificent mile, the Riverwalk, a boat cruise down the river, tour buses, etc. I give this hotel five stars.
4 out of 5
Recommended
for Everyone
by A verified traveller

Perfect location, Great view!

Posted 31-Aug-2017
Pros: View/location, size of room
Cons: Towels and bedding could be upgraded, bed was soft
Location: Magnificent Mile shopping, Riverwalk and tours
We were pleasantly surprised with the Wyndham and it's incredible location and view of the river/downtown. We had a river view room with 2 Queen beds and the room was HUGE.(RM 2703) It's close to many attractions/ restaurants within walking distance. I would definitely recommend this hotel. It is a bit dated but it's well worth the price and what you get for it.
3 out of 5
Recommended
for Couples
by A verified traveller

Posted 28-Aug-2017
Pros: Great location in the heart of the city
Cons: Lock on our door was broken; issues with the elevators throughout our entire stay & the door for our bathroom was broken & 2" too small for the frame
The hotel seemed pretty run down & the staff wasn't overly knowledgeable about the area.
5 out of 5
Recommended
for Everyone
by A verified traveller from Whitby,(Toronto) Ontario Canada

Great location.

Posted 28-Aug-2017
Pros: Pretty much everything
Cons: it's fine as it is.
Location: Downtown and seemingly close to everything that we wanted.
Wonderful stay. Couldn't ask for better accommodation.
5 out of 5
Recommended
for Everyone
by A verified traveller from Montreal

Great location...right by river

Posted 28-Aug-2017
Pros: Hotel is in a great location and very clean. River view is a must. Will stay there again.
For our first time in Chicago, we had a spectacular view from our room and hotel is located near many tourist attractions
3 out of 5
Recommended
for Everyone
by A verified traveller from canada

No riverview

Posted 26-Aug-2017
Cons: Our bathroom was small and not really nice. Elevators were slow and often fulll.
Location: Great location
They did not have the room we booked. After confronting them they gave me an upgrade. If I had not have said anything I would have paid for a riverview room and not have been given it. Loved having a robe in my room.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Ontario, Canada

Great Location

Posted 24-Aug-2017
Pros: The location
Cons: The bathtub could be upgraded. More hangers.
Location: Riverwalk is across the street and easy access to the architectural boat cruises.
The hotel is well located. Definitely get a river view room. Check-in and check-out was efficient. Received an upgrade as the pre paid river view room was not available.