Terrace/patio

Reviews of Van der Valk Hotel Rotterdam - Blijdorp

4 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 254 out of 752 reviews" "
Rating 8 - Good. 341 out of 752 reviews" "
Rating 6 - Okay. 101 out of 752 reviews" "
Rating 4 - Poor. 40 out of 752 reviews" "
Rating 2 - Terrible. 16 out of 752 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Edward

Business traveller
Disliked: Amenities
My room overlooked the hotel entrance and people ie smokers would congregate outside at 2.00am and talk loudly. Really annoying and this would happen again at 6.00am
Stayed 4 nights in Mar 2024

4/10 Poor

David

Disliked: Room comfort
Let down by poor room
Staff were nice enough and ok hotel. But the room was not good; a so called double bed was two twins together and it only ever wanted to seperate in the middle. The aircon made a very subtle noise all night, making it hard to sleep, the room we had did not black out either, with the windows (which you couldn’t open to get air in) looking down into the foyer, so constant light all night. All of which made it hard to sleep.
Stayed 2 nights in Nov 2023

4/10 Poor

Anne Marie

Business traveller
Liked: Room comfort
Extremely disappointing stay
Stale hotel - comfortable beds and good blackout curtains but light comes in through a large gap in the bedroom door. Kettle and hairdryer in room didn’t work, they had no room available for me at check-in time, common parts on my floor (4) were filthy. Battery was low on my door lock so awkward to get into the room. Staff were indifferent to issues. Room is really badly appointed with big sections unlit. It’s not even handy for Rotterdam. I would absolutely not recommend.
Stayed 3 nights in Sep 2023

10/10 Excellent

Henry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Anthony

Stayed 2 nights in Sep 2023

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely short stay
Short stay with no complaints. Rooms were clean and bed was comfy. Food in restaurant was 10/10.
Stayed 3 nights in Aug 2023

10/10 Excellent

Colin Davis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and hotel hope to be back next year
Stayed 4 nights in May 2023

6/10 Okay

Joe

Stayed 5 nights in Mar 2023

8/10 Good

Matej

Stayed 3 nights in Mar 2023

8/10 Good

David

Business traveller
Liked: Room comfort
Ok value for money, nice staff, but a bit rundown
Easy check in and out, staff helpful and friendly. Place is not as clean as it was when I visited 6 months ago and the room I had was a bit run down. Breakfast is not a bad selection, but overpriced as it’s quite poor quality. Overall the hotel is quite good value for money though and well located near the airport. Not well located if you need to be near the centre, but the local bus service is not bad.
Stayed 2 nights in Mar 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Clean, Simple and Smart hotel
Clean, simple and smart hotel. They were understaffed as is everyone these days, but the staff were friendly and helpful. I'd revisit.
Stayed 2 nights in Oct 2022

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the town centre and main train station. Spacious, quiet. Friendly staff. Great breakfast.
Stayed 1 night in Sep 2022

10/10 Excellent

Anthony

Stayed 1 night in Sep 2022

10/10 Excellent

Mamadou

Stayed 1 night in Jul 2022

4/10 Poor

Katherine

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The hotel was okay- reception staff were polite and helpful, the room was quiet and bed was comfy. However we ate in the restaurant and it’s the worst service I have ever experienced. It took 10 minutes to even be acknowledged, every waiter walked straight past us. It took us ages to get the waiters attention to order as well. We were repeatedly ignored. There were plenty of staff and they were not full. As it was the only option to eat in the hotel we felt we had no choice- would not recommend the restaurant.
Stayed 1 night in May 2022

8/10 Good

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good
Hotel was good, Very few free parking spaces. Service in the restraint was average, would book a table as can be busy.
Stayed 2 nights in Oct 2021

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Extremely overrated hotel
Terrible hotel with the photoshop interior and exterior, made probably years ago. We couldn't take shower how good and clean it is. Hotel has super advertisement but almost everything is wrong. Everything is good for 1 star motel. It is just overrated.
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020

10/10 Excellent

Asana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

8/10 Good

ransley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Marelize

Stayed 2 nights in Jan 2020

8/10 Good

Anthony

Liked: Staff & service, room comfort
Nice but looking a bit tired.
We have stayed here a few times and the front of house is beautifully decorated, as its december the hotell has a festive theme throughout. The rooms however are looking tired. The restaurant serves a varied selection of food and caters for most tastes. I highly recommend the breakfast buffet.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 8 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Ann

Liked: Cleanliness, room comfort
Nice place bedrooms could do with a refurb!
Stayed 2 nights in Sep 2019

10/10 Excellent

Darrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very good and helpful.
Stayed 1 night in Sep 2019

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Nice hotel, nothing exceptional but nothing to fault food was very good!
Stayed 1 night in Sep 2019

8/10 Good

Dimitrios

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

8/10 Good

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

10/10 Excellent

johannes

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and top notch service. Food was delicious! Rooms could have been a little cleaner, but we're still very pretty.
Stayed 2 nights in Jul 2019

10/10 Excellent

Wayne, San Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, staff, restaurant. Worth the price.
Stayed 1 night in Jul 2019

8/10 Good

majid

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Overnight stay on a business trip. Excellent location and perfect for such a stop. Next door to the zoo so handy if you’re visiting that as well.
Stayed 1 night in Jun 2019

8/10 Good

Jackie

Liked: Property conditions & facilities, room comfort
Disappointing 2nd stay
Our 2nd time at this hotel ... disappointed to say, we were not as impressed on this occasion. There was dust around the bed legs and on the top of the headboard. One morning we were preparing to go out when the housekeeper knocked on the door. We did not have a 'do not disturb' sign and I tried to ask her to come back later but she didn't understand and came in anyway to change the bedding and towels. My husband and I were partly dressed and my 10 year old grandson had just finished showering and found it very embarrassing. We went out and returned later to find the cleaning had not been completed - bathroom was untouched, cups hadn't been cleaned and tea, coffee etc had not been replaced. On our last evening, we returned from a long day out to find an extra bed had been brought in, presumably in preparation for the next occupants. Will be going to Rotterdam again but will most probably not stay here.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean comfortable quiet staff were excellent ...........................
Stayed 1 night in May 2019

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Reception on May 6, 2019
Thank you! We are glad to hear that.

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

MVR, Canada

Liked: Cleanliness, staff & service, amenities
Decent place. Aging a bit. TV didn't work and bathroom fan stayed on all night without way of turning it off
Stayed 1 night in Mar 2019
Response from Receptie on Mar 13, 2019
Thank you for your review. We are busy with renovating the hotelrooms and hope we can welcome you another time when the renovating is done.

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Feb 2019
Response from Reservation Department on Mar 13, 2019
Thank you for your review. We hope we can welcome you in our hotel again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room ok, some issues
Hotel and room good. Not responded timely to drain problems, cant get room temperature higher than 19. Area looks a bit dicey -
Stayed 3 nights in Dec 2018

10/10 Excellent

artjoms

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
free parking, friendly staff, great view during New Year’s Eve, lobby has a printer, extra bed available, a little too far to walk, price went to too high for the holiday.
Stayed 1 night in Dec 2018

8/10 Good

dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

ransley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018