- Liked: Cleanliness, property conditions & facilities
- Disliked: Amenities
The ouside of yhe building is fabulous as is the their spa. Their breakfast room is beautiful problem is that products are of a very poor standard. Way overpriced. Breakfast is by reservation in time periods, but we came 10 minutes before the time period would be over and staf didn't wanted to serve koffie and juice anymore. After compaining that we paid 300 euros per night one of the staff was so kind to serve us, but other staff made it clear it was against rule. The hotel is mismanaged, at check in they could not find our reservation, when they found it they didn't have the reserved and paid family room with 2 king size beds, and they placed us in a small executive room with a small extra bed, leaving no place to walk around in the room. In the evenjng when we wanted to take a shower the water tap only delivered extremely hot water. When i wanted to call the desk, it appeared that the telephone in the room was not working. When i called them with my mobile, quickly a nice staffmember came and we where given another room, but we missed our appointment. Spent 600 euros on two nights, a rip off.