Title: Fletcher Wellness - Hotel Leiden - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Fletcher Wellness - Hotel Leiden Shoppers can retreat to this wellness haven for a spa massage after retail therapy, or simply relax by the indoor pool for a perfect day ## Photo gallery for Fletcher Wellness - Hotel Leiden ![Indoor pool - Fletcher Wellness - Hotel Leiden (Leiden)](https://images.trvl-media.com/lodging/7000000/6580000/6578400/6578319/f998b7f0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sauna, hot tub, steam room, 1 treatment room, massages - Fletcher Wellness - Hotel Leiden (Leiden)](https://images.trvl-media.com/lodging/7000000/6580000/6578400/6578319/9a3658ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge - Fletcher Wellness - Hotel Leiden (Leiden)](https://images.trvl-media.com/lodging/7000000/6580000/6578400/6578319/49e95d46.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, steam room, 1 treatment room, massages - Fletcher Wellness - Hotel Leiden (Leiden)](https://images.trvl-media.com/lodging/7000000/6580000/6578400/6578319/7c0721d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Fletcher Wellness - Hotel Leiden (Leiden)](https://images.trvl-media.com/lodging/7000000/6580000/6578400/6578319/9ede678b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Fletcher Wellness - Hotel Leiden is in the shopping district but offers a peaceful retreat. Book a spa massage or relax in the steam room and sauna. Restaurant Twelve serves lunch and dinner, and bike rentals make exploring nearby attractions easy and convenient. ## Reviews 7.8 Good ## Popular amenities - Pool - Hot tub - Spa - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Feb. 4 - Feb. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=6578319&PinnedHotelID=6578319&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=6578319&PinnedHotelID=6578319&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 5 - Feb. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=6578319&PinnedHotelID=6578319&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=6578319&PinnedHotelID=6578319&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=6578319&PinnedHotelID=6578319&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=6578319&PinnedHotelID=6578319&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=6578319&PinnedHotelID=6578319&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=6578319&PinnedHotelID=6578319&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Superior Double Room ![Superior Double Room](https://images.trvl-media.com/lodging/7000000/6580000/6578400/6578319/c837332a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Heating Free cribs/infant beds Refrigerator LCD TV Private bathroom Coffee/tea maker Minibar Electric kettle - 279 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Suite ![Suite](https://images.trvl-media.com/lodging/7000000/6580000/6578400/6578319/1cc0dd48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Heating Refrigerator LCD TV Bathrobes Private bathroom Electric kettle Coffee/tea maker Digital channels - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Family Room ![Family Room](https://images.trvl-media.com/lodging/7000000/6580000/6578400/6578319/49a8b57c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Heating LCD TV Private bathroom Electric kettle Coffee/tea maker Digital channels In-room safe Desk - 323 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Comfort Double Room ![Comfort Double Room](https://images.trvl-media.com/lodging/7000000/6580000/6578400/6578319/fd54f46b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room 8.4 Very good 11 reviews ### Highlights Heating LCD TV Private bathroom Electric kettle Coffee/tea maker Digital channels In-room safe Desk - 269 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Luxury Double Room ![Luxury Double Room](https://images.trvl-media.com/lodging/7000000/6580000/6578400/6578319/685264de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room 8.4 Very good 36 reviews ### Highlights Heating LCD TV Separate bedroom Private bathroom Electric kettle Coffee/tea maker Digital channels In-room safe - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Comfort Room, 2 Single Beds](https://images.trvl-media.com/lodging/2000000/1450000/1444100/1444010/c757935f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Golden Tulip Leiden Centre Leiden - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 540 reviews CA $115 CA $154 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/The-Hague-Hotels-Golden-Tulip-Leiden-Centre.h1444010.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=6046971&destination=The Hague (and vicinity)&destType=MARKET&latLong=52.07848,4.31241&searchId=3f2d4479-c6a8-43cd-941d-92d42c957ce7&top_cur=CAD) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/17100/17017/06b62590_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bilderberg Europa Hotel Scheveningen - Pool - Pet friendly - Free WiFi - Restaurant 8.4 Very good 210 reviews CA $119 CA $176 total includes taxes & fees Feb 5 - 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Free WiFi - Air conditioning - Breakfast available - Bar 8.6 Excellent 254 reviews CA $120 CA $160 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/The-Hague-Hotels-Ibis-Styles-Delft-City-Centre.h61204958.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=6046971&destination=The Hague (and vicinity)&destType=MARKET&latLong=52.07848,4.31241&searchId=3f2d4479-c6a8-43cd-941d-92d42c957ce7&top_cur=CAD) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/23600/23509/283f9830_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ibis Styles Den Haag Scheveningen Scheveningen - Pet friendly - Free WiFi - Restaurant - Air conditioning 7.6 Good 767 reviews CA $96 CA $146 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/The-Hague-Hotels-Ibis-Styles-Den-Haag-Scheveningen.h23509.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=6046971&destination=The Hague (and vicinity)&destType=MARKET&latLong=52.07848,4.31241&searchId=3f2d4479-c6a8-43cd-941d-92d42c957ce7&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FThe-Hague-Hotels-Fletcher-Wellness-Hotel-Leiden.h6578319.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FThe-Hague-Hotels-Fletcher-Wellness-Hotel-Leiden.h6578319.Hotel-Information) ## About the area Located in Leiden, Fletcher Wellness - Hotel Leiden is in the city center and near a train station. Duinrell is a popular attraction and the area's natural beauty can be seen at Keukenhof Gardens and Scheveningen Beach. Looking to enjoy an event or a game while in town? See what's happening at SilverDome or Paard van Troje. [Visit our Leiden travel guide](https://www.expedia.ca/Leiden.dx8516) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.16663%2C4.48082&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=L_B1Ip8NzldlDb0r1tZYiV5Rfxc=) Bargelaan 180, Leiden, 2333 CW ### What's nearby - ![National Museum of Ethnology which includes interior views](https://images.trvl-media.com/place/6110980/19ff2382-ecc1-4d45-825e-2c71f3d0173f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) National Museum of Ethnology 7 min walk \- 0.6 km - ![Hortus Botanicus showing flowers, a park and heritage architecture](https://images.trvl-media.com/place/6110962/f908feac-ebbf-4b5e-8dcf-6ccb8f0b9029.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hortus Botanicus 14 min walk \- 1.2 km - Leiden Bio Science Park 1 min walk \- 0.2 km - Naturalis Biodiversity Center 6 min walk \- 0.5 km - Leiden University 14 min walk \- 1.2 km ### Getting around - Leiden Central Station 2 min walk - Amsterdam Airport Schiphol (AMS) 23 min drive ### Restaurants - Fletcher Wellness-Hotel Leiden 1 min walk - Lebkov & Sons Leiden 1 min walk - Starbucks 2 min walk - Paco Ciao 4 min walk - Bierlokaal De Veste 6 min walk ## About this property ### Fletcher Wellness - Hotel Leiden Luxury hotel in a shopping district Consider a stay at Fletcher Wellness - Hotel Leiden and take advantage of dry cleaning/laundry services, a bar, and a business center. Treat yourself to a massage at the onsite spa. The on-site restaurant, Restaurant Twelve, offers lunch, dinner, and kids' meals. In addition to a steam room and a sauna, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An indoor pool - Buffet breakfast (surcharge), bike rentals, and self parking (surcharge) - A front-desk safe, massage treatment rooms, and a 24-hour front desk - An elevator, a banquet hall, and meeting rooms - Guest reviews give good marks for the location Room features All 117 rooms offer comforts such as free WiFi and safes. Extra amenities include: - Bathrooms with showers - LCD TVs with digital channels - Wardrobes/closets, electric kettles, and heating ## Similar properties ![Hypo-allergenic bedding, desk, iron/ironing board, cribs/infant beds](https://images.trvl-media.com/lodging/1000000/40000/34400/34305/ea589002.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tulip Inn Leiden Centre Leiden - Pet friendly - Free WiFi - Restaurant - Breakfast available 8.6 Excellent 696 reviews CA $108 CA $146 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=34305&PinnedHotelID=34305&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 19.50 per person)](https://images.trvl-media.com/lodging/104000000/103160000/103157700/103157610/ab7286f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Intercityhotel Leiden Leiden - Pet friendly - Free WiFi - Air conditioning - Breakfast available 9.2 Wonderful 218 reviews CA $117 CA $157 total includes taxes & fees Feb 16 - 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Leiden Sassenheim - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 584 reviews CA $119 CA $143 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=1088376&PinnedHotelID=1088376&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=6578319&PinnedHotelID=6578319&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=6578319,34305,103157610,76113166,519380) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Covered self parking on site (EUR 17.50 per day) - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 18.50 per person - A bar/lounge - A restaurant ### Restaurants on site - Restaurant Twelve ### Things to do - Bicycle rentals - Full-service spa - Hot tub - Indoor pool - Sauna - Steam room ### Family friendly - Indoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - Business center - Conference space - Meeting rooms ### Full-service spa - Hot tub - Massage - Sauna - Spa open daily - Steam room - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 1 building - 11 floors - Banquet hall - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service ### More - Desk - Heating - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 25 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.70 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 18.50 per person - Covered self parking fee: EUR 17.50 per day - Rollaway bed fee: EUR 25 per day - Facilities fee: EUR 19.50 per person, per day and includes use of: sauna; spa The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) This property accepts credit cards, debit cards, and cash This property uses solar energy Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Please note that only female guests are allowed in the wellness area until 6 PM on the first Tuesday of every month. Additional fees apply for use of the spa. ### We should mention Pool access available from 8:00 AM to 9:30 AM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Parking height restrictions apply Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision ### National rating Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars. ### Property is also known as Fitland Fitland Leiden City Leiden Hampshire Fitland Leiden Hampshire Hotel Fitland Leiden Hampshire Hotel Leiden Leiden Fitland Leiden Hampshire Hotel Hampshire Hotel Fitland – Leiden Hotel Fletcher Wellness-Hotel Leiden Leiden Leiden Fletcher Wellness-Hotel Leiden Hotel Fletcher Wellness-Hotel Leiden Leiden Fletcher Wellness-Hotel Leiden Hotel Hotel Fletcher Wellness-Hotel Leiden Fletcher Wellness-Hotel Hotel Fletcher Wellness-Hotel City Resort Hotel Leiden Hampshire Hotel Fitland – Leiden Fletcher Wellness Leiden Fletcher Wellness Leiden Fletcher Wellness Hotel Leiden Fletcher Wellness - Hotel Leiden Hotel Fletcher Wellness - Hotel Leiden Leiden Fletcher Wellness - Hotel Leiden Hotel Leiden ## Frequently asked questions ### Does Fletcher Wellness - Hotel Leiden have a pool? ### How much does it cost to stay at Fletcher Wellness - Hotel Leiden? ### Is Fletcher Wellness - Hotel Leiden pet-friendly? ### How much is parking? ### What time is check-in at Fletcher Wellness - Hotel Leiden? ### What time is check-out at Fletcher Wellness - Hotel Leiden? ### Where is Fletcher Wellness - Hotel Leiden located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Fletcher Wellness - Hotel Leiden Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.6 Location ### 7.8 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 237 8 - Good 331 6 - Okay 159 4 - Poor 66 2 - Terrible 33 ## Reviews ### 10/10 Excellent #### Katarzyna Jan 18, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was nice and clean. The staff were friendly, and the buffet breakfast was very tasty. The location is very close to the train station, and there is a great view from the restaurant on the 12th floor. ##### Katarzyna Stayed 1 night in Jan 2026 ### 8/10 Good #### Myriam Feb 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was very clean. Staff were extremely courteous and helpful. Only negative item was that the room was cold; staff immediately brought a heater to my room which worked and helped. ##### Myriam Stayed 2 nights in Jan 2026 ### 8/10 Good #### Jill Jan 25, 2026 Liked: Cleanliness, property conditions & facilities The room was clean but the decor a bit dated. Staff tried hard but some were new and not yet acquainted with the procedures. However, the staff member who helped us with our check in and the first night was outstanding! He deserves much praise ##### Jill Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Ronald Dec 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Room all good..thermostat hard to adjust but not a problem. Food and location spot on. ##### Ronald Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Abed AlFattah Sep 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean amazing staff, very convenient ##### Abed AlFattah Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### kevin May 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent spa ##### kevin Stayed 3 nights in May 2025 ### 10/10 Excellent #### Christopher May 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location for Leiden and other cities when travelling by train. The hotel met our needs including a great breakfast. ##### Christopher Stayed 5 nights in May 2025 ### 10/10 Excellent #### Dave Jun 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location. Right on Central station. Great view of the city from the room. Friendly and helpful staff. ##### Dave Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Verified traveller Jul 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfortable and great stay! ##### Verified traveller Stayed 1 night in Jun 2024 ### 8/10 Good #### Jeroen Jun 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities book style of room not available, this was compensated with free breakfast buffet each morning, bed was lumpy, for the rest was a good stay and the staff were friendly and attentive. ##### Jeroen Stayed 4 nights in Jun 2025 ### 8/10 Good #### Emma Mar 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Lovely pool but beware that it is only open to hotel guests between 08:00-09:30 each day before the spa sessions open. Note spa sessions are fully naked. ##### Emma Stayed 2 nights in Mar 2025 ### 8/10 Good #### ken Nov 3, 2023 Liked: Property conditions & facilities enjoyed my stay. Only negative is that wish the pool was open longer hours for guests ##### ken Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Wilhelmus Feb 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities amazing facility with a great view over the Leiden skyline with its distinctive churches from the swimming pool at the 11th floor. ##### Wilhelmus Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Sze Kay Cynthia Jun 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very conveniently located just outside of Leiden Central station. Rooms are clean, large and good value for the price paid. Only downside is that the hotel is located in a commercial building shared with other offices, which means anyone can access the floors for the hotel rooms. ##### Sze Kay Cynthia Stayed 3 nights in Jun 2024 ### 8/10 Good #### Tina Aug 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel The hotel was very nice and close to amenities The pool was amazing, but could only be used til 9:30 in the morning as it was open as a spa at 10, and bathing suits not worn…. I am not comfortable going like that, or I would have been happy to spend the day there ##### Tina Stayed 2 nights in Aug 2023 ### 8/10 Good #### Catherine Apr 9, 2025 Liked: Cleanliness, amenities The hotel was very central- it was excellent for walking into Leiden. There was no communal lounge facilities which was disappointing. The swimming pool had very limited opening hours from 8-9.30am. It was geared towards paying for the Wellness suite. This was a shame as it would have been enjoyable using it more often. ##### Catherine Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Graeme Apr 19, 2025 Disliked: Cleanliness, property conditions & facilities I have stayed at this hotel several times because the location is very close to the railway station and makes transportation easy, this time I was given a room that was not clean, the wall paper was loosening from the wall, I felt it was generally shabby, dirty and poorly maintained and when they are charging 160 euros for a room per night without breakfast, I don’t see this as a good deal ##### Graeme Stayed 1 night in Apr 2025 ### 8/10 Good #### Maria E Sep 18, 2023 Liked: Cleanliness, property conditions & facilities The hotel was very nice and the location too. Not very helpful for the early checking . The spa should be included in the amenities for guests . ##### Maria E Stayed 2 nights in Sep 2023 ### 4/10 Poor #### Martine May 13, 2025 Liked: Cleanliness Disliked: Staff & service, amenities It was as odd set up in the family room. No door on the bathroom so either you were in the shower or on the toilet! only one person in at a time. And no door to close when changing. Also no ice or vending available at all. And reception is out of the way on the 12th floor. An odd set up for a hotel BUT very convenient location right by Leiden Train station ##### Martine Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Lisa May 4, 2025 Liked: Cleanliness This hotel is right next to the train station and it was very quiet, and very handy. The hotel was a bit awkward as it was associated to the wellness centre, a residential care facility and next door to the Leiden university medical centre. There were often patients in the hallway outside of our hotel room. Some were elderly, some were confused. It was a bit unusual. Staff were fine but it seemed a bit off that we had flown flown overnight on a 10 hour flight arriving at 2pm middle of the week and that our room wasn’t ready, but another room exactly the same room available and was and it would be an extra 25€. At that this point I was exhausted and paid the 25 and stumbled into bed for a rest.Room was clean and tidy, bed was very soft. ##### Lisa Stayed 3 nights in Apr 2025 ### 8/10 Good #### Verified traveller Oct 1, 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Good value for a comfortable room. The room is great, comfortable large bed, wonderful shower, great view and good location. Service at front desk is weak, sometimes the wait times are very, very long to check in or even to ask a question. Disorganized because they also service the spa. Most staff are unfriendly and uninformed, unless you are lucky enough to get Flora. ##### Verified traveller Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Martin Oct 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ignore negative reviews! I was aorehensive and considered cancelling because of a handful of poor reviews. I was delighted I ignored these. The swimming pool requires swimwear before 9.30\. I did not go to the Spa as I was at work. The staff were very generous in their helpfulness. The hotel is very safe. Our view was wonderful. The room was ample.The hotel is just to the left of the railway station exit towards the city. I struggle to understand any negative reviews-our experience was excellent. I'd certainly go again. ##### Martin Stayed 5 nights in Sep 2024 ### 6/10 Okay #### Dominic Aug 5, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Nice hotel but pretty average experience. Couldn’t get the little things right. The reception is a all over the place with everyone trying to get into the pool area. Our door card got deactivated randomly a few times. Our bags were supposed to be brought to our rooms and wasn’t. There was no soap in our room. Great location though and comfortable bed ##### Dominic ### 8/10 Good #### Jeffrey May 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice But The price was more than the value. Room was comfortable but a bit quirky. We did not like the layout of one of our rooms. We had three rooms as it was a family vacation. Reception was on 12th floor. Staff was accommodating and friendly. The kitchen had sink and refrigerator but no microwave. Extra fee for additional in room coffee pods. Wellness center is an all nude affair. The family was surprised by this but we got a good laugh. It’s not part of our custom. Again, the staff was exceptionally helpful as we were a small group that included an infant. ![](https://a.travel-assets.com/ugc/hotel-reviews/1CD00C70A54401CE7FCB9B72CF070302937C37281716644279356.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/69708CFCE52BDAD6E50B8BF34ABCFEC6CF9C18E21716644279792.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/49F5EF805B9BA5BEAFB0E9F775427D434698CA691716644279137.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jeffrey Stayed 2 nights in Apr 2024 ### 4/10 Poor #### Verified traveller Sep 23, 2023 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Careless front desk I encountered a very careless and unprofessional front desk lady. I extended my stay for an extra night and specifically requested her to update my room key to prevent it from becoming inactive. After checking, she assured me that the matter had been taken care of and there was no need to update the room key. However, when I returned to my room in the afternoon, I couldn't access it as expected. I had to walk a long way back to the front desk to have the issue resolved. Otherwise, the hotel location is good. ##### Verified traveller Stayed 1 night in Sep 2023 ## Expedia's Latest Trends ### Hotels > [Luxury Hotels in Isla del Rey](https://www.expedia.ca/Isla-Del-Rey-Hotels-Luxury-Hotel.0-0-d6336628-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Prunetto](https://www.expedia.ca/Prunetto-Hotels.d3000432195.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in South Pacific](https://www.expedia.ca/South-Pacific-Hotels-All-Inclusive-Hotel.0-0-d553248623282215767-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Pearl Marina Hotel Apartments](https://www.expedia.ca/Dubai-Hotels-Pearl-Marina-Hotel-Apartments.h9860088.Hotel-Information) > > [3 Star Hotels in Wheatley](https://www.expedia.ca/3Star-Wheatley-Hotels.s30-0-d6336292.Travel-Guide-Filter-Hotels) > > [Inns Manitou Beach-Devils Lake](https://www.expedia.ca/Manitou-Beach-Devils-Lake-Inns.d553248634983554111-aaInns.Travel-Guide-Accommodation) > > [Goutham Grand Hotel](https://www.expedia.ca/Tenali-Hotels-Goutham-Grand-Hotel.h15923616.Hotel-Information) > > [Hotels in Westbury](https://www.expedia.ca/Westbury-Hotels.d7757.Travel-Guide-Hotels) > > [Motels Sprague](https://www.expedia.ca/Sprague-Motels.d3000461103-aaMotels.Travel-Guide-Accommodation) > > [Stadsvilla Mout](https://www.expedia.ca/Rotterdam-Hotels-Stadsvilla-Mout.h21974314.Hotel-Information) > > [Holiday Home 'Alegrías' with Mountain View, Wi-Fi and Air Conditioning](https://www.expedia.ca/Marratxi-Hotels-Holiday-Home-Alegrias-With-Mountain-View.h56965318.Hotel-Information) > > [Dimora del Duca Masseria B&B](https://www.expedia.ca/Lecce-Hotels-Dimora-Del-Duca-Masseria-BB.h22743767.Hotel-Information) > > [Hotels in Jumeirah Beach Residence](https://www.expedia.ca/Jumeirah-Beach-Residence-Dubai-Hotels.0-n6258785-0.Travel-Guide-Filter-Hotels) > > [Lodges Trois-Pistoles](https://www.expedia.ca/Trois-Pistoles-Lodges.d6293511-aaLodges.Travel-Guide-Accommodation) > > [Cheap Hotels in Aruba](https://www.expedia.ca/Destinations-In-Aruba-Cheap-Hotels.0-0-d9-tCheapHotels.Hotel-Filter-Destinations) > > [Castles Paroisse Notre-Dame-des-Vallons](https://www.expedia.ca/Paroisse-Notre-Dame-Des-Vallons-Castles.d553248634539874058-aaCastles.Travel-Guide-Accommodation) > > [Graydon Front Street](https://www.expedia.ca/Toronto-Hotels-Bellair-Suites-Front-Street.h106982777.Hotel-Information) > > [All Inclusive Resorts and Hotels in Maldives](https://www.expedia.ca/Destinations-In-Maldives-All-Inclusive-Hotel.0-0-d109-tAllInclusiveHotel.Hotel-Filter-Destinations) ### Flights > [Flights from Mississauga (YYZ) to Milwaukee (MKE)](https://www.expedia.ca/lp/flights/yyz/mke/toronto-to-milwaukee) > > [Flights from Dorval (YUL) to Honolulu (HNL)](https://www.expedia.ca/lp/flights/yul/hnl/montreal-to-honolulu) > > [Flights from Toronto, ON (YYZ-Pearson Intl.) to Red Deer, AB (YQF-Red Deer Regional)](https://www.expedia.ca/lp/flights/yyz/yqf/toronto-to-red-deer) > > [Flights from Brisbane (BNE) to Hyderabad (HYD)](https://www.expedia.ca/lp/flights/bne/hyd/brisbane-to-hyderabad) > > [WestJet Saskatoon (YXE) to Edmonton International Airport (YEG) flights](https://www.expedia.ca/lp/flight-routes/westjet-from-john-g-diefenbaker-intl-to-edmonton-intl/ws/yxe/yeg) ### Cars ### Activities ### General