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Residence Inn by Marriott Texarkana – Avis

3 out of 5
Residence Inn by Marriott Texarkana
3900 Saint Michael Dr, Texarkana, TX

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 495 avis sur 763." "
Note de 8 – Bien, d’après 142 avis sur 763." "
Note de 6 – Acceptable, d’après 56 avis sur 763." "
Note de 4 – Médiocre, d’après 34 avis sur 763." "
Note de 2 – Terrible, d’après 36 avis sur 763." "

9,0/10

Propreté

9,0/10

Service et personnel

8,2/10

Commodités

9,0/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2018
Ashley James, General Manager a répondu le 1 oct. 2018
Thanks for this 5 STAR rating!! Come back and see us again!!

10/10 – Excellent

Kathleen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Residence Inn Texarkana a répondu le 1 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Bien

Sheena

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
We only stayed 1 night.. the only complaint that I have is that upon arrival I had to wait about 10 minutes to check in because there was no one at the desk.. there was a couple ahead of me and I don’t know how long they had been there before I came in
Séjour de 1 nuit en mars 2024
Residence Inn Texarkana a répondu le 1 avr. 2024
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 – Excellent

Carrie

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Just a very clean and nice hotel. The room choices made the stay even better.
BH a répondu le 7 mars 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Donald D

Séjour de 1 nuit en mars 2024
Residence Inn Texarkana a répondu le 1 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Darren, Baldwinsville

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly & prompt staff, even when the initial room we got appeared to be not cleaned or made, they quickly made a switch to another room that was ready to go and very comfortable
Séjour de 1 nuit en février 2024
BH a répondu le 5 mars 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Stephanie

Séjour de 2 nuits en février 2024
BH a répondu le 20 mars 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Tosha

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Good quick few hours sleep
Séjour de 1 nuit en janvier 2024
Residence Inn Texarkana a répondu le 22 janv. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Residence Inn Texarkana a répondu le 19 janv. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Melvin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en décembre 2023
Residence Inn Texarkana a répondu le 19 janv. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Brittany

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
BH a répondu le 5 janv. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great place to stay with your family
Kind of staff, nice big rooms, and a wonderful pool.
Séjour de 1 nuit en décembre 2023
BH a répondu le 5 janv. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Excellent

Eddie, Monroe

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Residence Inn Texarkana a répondu le 18 déc. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 – Acceptable

Patricia

Voyage en famille
Points forts : État et installations de l’hébergement, confort de la chambre
Points faibles : Service et personnel
Séjour de 1 nuit en novembre 2023
Residence Inn Texarkana a répondu le 18 déc. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Devon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Definitely the best option in town.
Séjour de 3 nuits en novembre 2023
BH a répondu le 5 déc. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 – Médiocre

LaToya

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Will not go back!! The service was just OKAY. The room was not very clean. The rooms are not worth the price.
Séjour de 1 nuit en décembre 2023
BH a répondu le 5 déc. 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 – Excellent

gerard

Séjour de 2 nuits en septembre 2023
BH a répondu le 5 déc. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Nick

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
BH a répondu le 5 déc. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 – Terrible

Beth

Points faibles : Propreté, commodités et état et installations de l’hébergement.
My room wasn't very clean - trash and hairs in the bathroom with lots of grime around the toilet. Discovered there were no bath towels when I got out of the shower, only hand towels. Refrigerator still had leftovers in it from previous guests. Basically looked like housekeeping made the bed and only lightly spot cleaned the rest of the room - very disappointing.
Séjour de 1 nuit en novembre 2023
BH a répondu le 4 déc. 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

8/10 – Bien

Anti-Clog LLC

Séjour de 1 nuit en novembre 2023
BH a répondu le 21 nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Brandy

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Weekend stay
2 night stay. Had a good experience with the room and pool. Everyone was very helpful and friendly. Pool was clean and warm . Nice outdoor fireplace and area. The only thing that was not above par was the breakfast. No gravy for the biscuits. Sausage patties were so over cooked both mornings that you could not chewy it. Disappointed on the breakfast . Maybe a new cook? Or maybe needs a new cook.
Séjour de 2 nuits en novembre 2023
Residence Inn Texarkana a répondu le 20 nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 – Terrible

Sarah

Séjour de 1 nuit en novembre 2023
Residence Inn Texarkana a répondu le 6 nov. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

4/10 – Médiocre

Joan, San Antonio

Voyage avec des animaux de compagnie
Points faibles : Propreté
Room was dirty with hair in the bathroom. Bed was comfortable. Kitchen needs attention. Scratches on cabinets.
Séjour de 1 nuit en octobre 2023
Residence Inn a répondu le 9 oct. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 – Bien

Ronald

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It’s a Residence Inn. The fridge worked. The bed was comfy. The internet was adequate. It had decent coffee. Expedia should tell you there is a $100 non-refundable pet fee up front. If I had known, I might have booked a different property.
Séjour de 1 nuit en octobre 2023
Residence Inn a répondu le 9 oct. 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 – Excellent

Thomas

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice, no issues.
Séjour de 1 nuit en août 2023
Residence Inn Texarkana a répondu le 5 oct. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 – Acceptable

Yvonne Wright

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Disappointed. Won't be back.
Mold growing in shower. Trash from previous occupant left in room. Dishes in cabinet were dirty. Air conditioner "clicked" every 5-10 seconds all night long. TV volume is restricted, I had to turn on subtitles to watch. Beware - there is a $2.50 fee for self-parking in their uncovered, unrestricted parking lot.
Séjour de 1 nuit en septembre 2023
Residence Inn Texarkana a répondu le 25 sept. 2023
I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your review has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points faibles : Service et personnel
Good location. The front desk lady was very unfriendly. She was having a personal phone call and talking about her toxic ex boyfriend. I felt like I was a huge inconvenience to her and was bothering her at check in. She was rude and not accommodating. When I would walk past front desk she would just glare at me. It was odd considering this is a Marriott and not a motel 6. My room clearly needed repairs, there were tears in my sheets and didn't seem to have been cleaned all the way. It just wasn't what I was expecting from a Marriott.
Séjour de 1 nuit en septembre 2023
Residence Inn Texarkana a répondu le 25 sept. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 – Excellent

Stephen, Dolton

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en septembre 2023
Residence Inn Texarkana a répondu le 25 sept. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire Residence Inn team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Revatha

Points forts : Propreté
.
Séjour de 1 nuit en septembre 2023
Residence Inn Texarkana a répondu le 25 sept. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire Residence Inn team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Glen

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
KH a répondu le 13 sept. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Kim

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Holiday Week-end Getaway
Our stay was exceptional. The room was clean and very comfortable. The stay was quiet, the breakfast was very tasty. The staff were extremely kind and friendly. We will definitely stay here again for another weekend get-away.
Séjour de 2 nuits en septembre 2023
Residence Inn Texarkana a répondu le 7 sept. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Bien

Daniel

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Only thing we disliked was the TV. Other than that it was the best.
Séjour de 2 nuits en août 2023
Residence Inn Texarkana a répondu le 5 sept. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 – Acceptable

Santi

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Water in the sink would take a very long time to drain. The flush tank was taking hrs to refill every time one flushes the toilet!!
Séjour de 1 nuit en septembre 2023
Residence Inn Texarkana a répondu le 5 sept. 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 – Excellent

Zachary, san diego

Séjour de 1 nuit en août 2023
Residence Inn Texarkana a répondu le 25 sept. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire Residence Inn team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Carl

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean, friendly staff, and exactly what I needed
Séjour de 2 nuits en août 2023
Residence Inn by Marriott Texarkana a répondu le 28 août 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Sonya

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Tod she was super nice
Séjour de 1 nuit en août 2023
Residence Inn Texarkana a répondu le 5 sept. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Bien

Krystal

Séjour de 1 nuit en août 2023
KH a répondu le 13 sept. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Alexandre

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en juillet 2023
Residence Inn by Marriott Texarkana a répondu le 31 juill. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Joe

Séjour de 1 nuit en juillet 2023
Residence Inn by Marriott Texarkana a répondu le 17 juill. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Michelle

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean, Perfect
Clean, loved it.. Little pricey
Séjour de 1 nuit en juillet 2023
Residence Inn by Marriott Texarkana a répondu le 17 juill. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 – Acceptable

Lauren

Séjour de 1 nuit en juin 2023
Residence Inn by Marriott Texarkana a répondu le 23 juin 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 – Excellent

Gregory

Séjour de 1 nuit en juin 2023
Residence Inn by Marriott Texarkana a répondu le 17 juill. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Bien

Matthew

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Noce
Very nice hotel. The staff is very friendly and helpful. My only complaint is that the beds aren’t very comfortable.
Séjour de 1 nuit en juin 2023
BH a répondu le 6 juin 2023
Thank you for taking the time to share your thoughts regarding your experience while staying with us. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 – Excellent

corey

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en juin 2023
Residence Inn by Marriott Texarkana a répondu le 23 juin 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 – Excellent

Tiangelia

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Awesome hotel awesome stay
Séjour de 1 nuit en mai 2023
Residence Inn by Marriott Texarkana a répondu le 5 juin 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire Residence Inn team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 – Bien

Miguel, Dallas

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Stayed for one night and you do not even have to use your car to go eat as there is several options within the parking area. They have limited amount of pillows for the pull out sleeper so request them early. Also check the shower to make sure they refilled the shower items to avoid the late night call.
Séjour de 1 nuit en juin 2023
Residence Inn by Marriott Texarkana a répondu le 23 juin 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

4/10 – Médiocre

Curtis

Points faibles : Propreté, service et personnel
Weekend stay
Stayed here for a weekend trip. The hotel is well situated near several restaurants and fast food places. They also had a decent breakfast selection. The hotel is also very close to Target. Now the not so great- Upon check I asked for a new comforter and was told they didn’t have any available at the moment. When I got to the room I realized that the bathroom had not been properly cleaned- dirty toilet, and the shower glass had a film on it. Also the shower had a pink film(bacteria) that shows up in moist areas. No one came in and cleaned the room- maybe this was in the fine print, but this wasn’t mentioned at check-in. Needed additional towels and was told they were in the dryer and it would be another hour. I called back to see if they could bring them and was asked to come down and get them.
Séjour de 2 nuits en mai 2023
BH a répondu le 30 mai 2023
I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your review has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

10/10 – Excellent

Tiangelia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great
Séjour de 1 nuit en mai 2023
BH a répondu le 30 mai 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire Residence Inn team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Tiangelia

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Pool stays clean, friendly staff.
Séjour de 1 nuit en mai 2023
BH a répondu le 30 mai 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire Residence Inn team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Excellent

Matt

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great hotel close to great restaurants and stores and the guy who checked us in was fantastic
Séjour de 1 nuit en mai 2023
Residence Inn by Marriott Texarkana a répondu le 22 mai 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.