Title: Hotel Las Puertas de Tepoztlan - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=19414870&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Las Puertas de Tepoztlan A peaceful oasis awaits at this city-center hotel where guests can relax poolside or on the rooftop terrace while attentive staff handles every detail. ## Photo gallery for Hotel Las Puertas de Tepoztlan ![Restaurant - Hotel Las Puertas de Tepoztlan (Tepoztlán)](https://images.trvl-media.com/lodging/20000000/19420000/19414900/19414870/f235031e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hotel Las Puertas de Tepoztlan (Tepoztlán)](https://images.trvl-media.com/lodging/20000000/19420000/19414900/19414870/374b0a64.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Master Suite - Hotel Las Puertas de Tepoztlan (Tepoztlán)](https://images.trvl-media.com/lodging/20000000/19420000/19414900/19414870/7a95f142.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Las Puertas de Tepoztlan (Tepoztlán)](https://images.trvl-media.com/lodging/20000000/19420000/19414900/19414870/811919e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Las Puertas de Tepoztlan (Tepoztlán)](https://images.trvl-media.com/lodging/20000000/19420000/19414900/19414870/d915da66.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Las Puertas de Tepoztlan sits in the heart of the city, offering a quiet escape with its garden and rooftop terrace. Travelers can enjoy the poolside bar or book spa treatments including massages and body wraps for complete relaxation. ## Reviews 8.0 Very good ## Popular amenities - Pool - Hot tub - Spa - Parking included - Free WiFi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=19414870&PinnedHotelID=19414870&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=19414870&PinnedHotelID=19414870&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=19414870&PinnedHotelID=19414870&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=19414870&PinnedHotelID=19414870&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=19414870&PinnedHotelID=19414870&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=19414870&PinnedHotelID=19414870&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=19414870&PinnedHotelID=19414870&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=19414870&PinnedHotelID=19414870&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Master Suite ![Master Suite](https://images.trvl-media.com/lodging/20000000/19420000/19414900/19414870/2db914e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 7.0 Good 2 reviews ### Highlights Plasma TV Ceiling fan Separate bedroom Shower/tub combination Bathrobes Private bathroom Free bottled water Coffee/tea maker - 344 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/20000000/19420000/19414900/19414870/81d195ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 1 review ### Highlights Plasma TV Ceiling fan Separate bedroom Private bathroom Bathrobes Free bottled water Coffee/tea maker Minibar - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite (Doble Queen) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/20000000/19420000/19414900/19414870/0004b43d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Doble Queen) 8.0 Very good 21 reviews ### Highlights Plasma TV Ceiling fan Separate bedroom Private bathroom Free bottled water Coffee/tea maker Minibar Cable channels - Garden view - 296 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTepoztlan-Hotels-Hotel-Las-Puertas-De-Tepoztlan.h19414870.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTepoztlan-Hotels-Hotel-Las-Puertas-De-Tepoztlan.h19414870.Hotel-Information) ## About the area Located in Tepoztlán, Hotel Las Puertas de Tepoztlan is in the city center. Spa Orlane and Tabachines Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore El Tepozteco National Park and Del Tepozteco Trailhead. Ready for a night out? Consider Bajo La Montaña and El Suspiro Tepoztlan. [Visit our Tepoztlán travel guide](https://www.expedia.ca/Tepoztlan.dx6048997) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.98960%2C-99.09883&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TkWBGOfaXRoJNoTArE5SxjnfPlA=) Calle de la Jardinera #14, Barrio La Santisima Trinidad, Tepoztlán, MOR, 62520 ### What's nearby - ![Tepoztlan is located at the foot of Tepozteco Mountain and is the result of the combination of the unique ancient traditions and wisdom that enrich its many cultural expressions, such as esotericism, pre-Hispanic and vice regal treasures, the counterculture, ecotourism or the simplicity of its everyday life are all appeals of Tepotztlán.](https://images.trvl-media.com/place/6048997/7dea1932-1755-4861-a60b-9c0503db38b3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) El Tepozteco National Park 1 min walk \- 0.0 km - ![Tepoztlan which includes heritage elements](https://images.trvl-media.com/place/553248621532977662/e1018f87-e412-4987-b467-a875d1d1752c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ex-Convent of the Nativity 7 min walk \- 0.6 km - ![Tepoztlan which includes outdoor art](https://images.trvl-media.com/place/553248635923089631/6187235f-8c04-4ca8-92c2-eedf4a81a804.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Artisan Market of Tepoztlán 9 min walk \- 0.8 km - Tepoztlán Museum Carlos Pellicer Collection 7 min walk \- 0.6 km - Experiencia Tepoztlan Language School 12 min walk \- 1.0 km ### Getting around - Benito Juarez International Airport (MEX) 93 min drive ### Restaurants - Los Colorines 5 min walk - La Terraza Yecapixtla 5 min walk - La Colorina 3 min walk - Tepozteca Pizzería 4 min walk - Jacaranda Mojito-Bar y Café 4 min walk ## About this property ### Hotel Las Puertas de Tepoztlan Hotel in the city center A poolside bar, a rooftop terrace, and a garden are just a few of the amenities provided at Hotel Las Puertas de Tepoztlan. Indulge in a body scrub, aromatherapy, and a facial at the onsite spa. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool and a children's pool, along with sun loungers - Free self parking - Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance - 1 meeting room, a front-desk safe, and a banquet hall - Guest reviews speak highly of the helpful staff Room features All guestrooms at Hotel Las Puertas de Tepoztlan offer amenities such as free WiFi and safes, in addition to minibars and free bottled water. More amenities include: - Bathrooms with free toiletries - 32-inch plasma TVs with cable channels - Coffee/tea makers, ceiling fans, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/36000000/35570000/35564000/35563952/b64cb283.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real del Valle Tepoztlan Tepoztlán - Pool - Spa - Kids pool - Parking included 8.0 Very good 227 reviews CA $154 CA $185 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=35563952&PinnedHotelID=35563952&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/16000000/15920000/15914600/15914507/38a7d19f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Tepoztlán San Miguel - Pool - Breakfast included - Pet friendly - Parking included 8.2 Very good 182 reviews CA $116 CA $139 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=15914507&PinnedHotelID=15914507&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/64000000/63090000/63087100/63087084/0e0c90a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Artesanos 11 by Rotamundos San Miguel - 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Pool - Spa - Parking included - Free WiFi 8.8 Excellent 88 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=92218886&PinnedHotelID=92218886&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, down comforters, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/84000000/83730000/83722700/83722696/9889ccca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel y Restaurante El Ciruelo Tepoztlán - Spa - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 295 reviews CA $199 CA $239 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=83722696&PinnedHotelID=83722696&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden view](https://images.trvl-media.com/lodging/12000000/11260000/11258400/11258397/7312b277.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Posada Rincon Magico Tepoztlán - Pool - Spa - Parking included - Free WiFi 7.6 Good 164 reviews CA $90 CA $107 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=11258397&PinnedHotelID=11258397&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, facials](https://images.trvl-media.com/lodging/20000000/19360000/19357100/19357003/w994h604x0y82-c22e2fdf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sitio Sagrado Tepoztlán - Pool - Spa - Pet friendly - Parking included 7.4 Good 307 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=19357003&PinnedHotelID=19357003&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/33000000/32110000/32104900/32104859/73f6a6e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alilo by Muuk Tepoztlán - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 112 reviews CA $388 CA $465 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=32104859&PinnedHotelID=32104859&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=19414870&PinnedHotelID=19414870&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=19414870,35563952,15914507,63087084,45028163) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free self parking on site ### Food and drink - Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 250 to 250 for adults and MXN 250 to 250 for children - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Things to do - Children's pool - Full-service spa - Hot tub - Outdoor pool ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 108 square feet of conference space - Business center - Computer station - Meeting room ### Outdoors - Garden - Pool loungers - Rooftop terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Detox wraps - Facials - Manicures/pedicures - Massage - Reflexology ### Accessibility - No elevator ### More - 3 floors - Banquet hall - Beaux Arts architecture - Built in 2017 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Towels provided ### Entertainment - 32-inch plasma TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Minibar - Room service ### More - Ceiling fan - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately MXN 250 to 250 for adults, and MXN 250 to 250 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention This property does not have elevators ### Property is also known as Hotel Las Puertas Tepoztlan Hotel Las Puertas Las Puertas Tepoztlan Las Puertas De Tepoztlan Hotel Las Puertas de Tepoztlan Hotel Hotel Las Puertas de Tepoztlan Tepoztlán Hotel Las Puertas de Tepoztlan Hotel Tepoztlán ## Frequently asked questions ### Does Hotel Las Puertas de Tepoztlan have a pool? ### How much does it cost to stay at Hotel Las Puertas de Tepoztlan? ### Is Hotel Las Puertas de Tepoztlan pet-friendly? ### How much is parking? ### What time is check-in at Hotel Las Puertas de Tepoztlan? ### What time is check-out at Hotel Las Puertas de Tepoztlan? ### Does Hotel Las Puertas de Tepoztlan provide a shuttle to the airport? ### Where is Hotel Las Puertas de Tepoztlan located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Las Puertas de Tepoztlan Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.0 Location ### 8.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 200 8 - Good 117 6 - Okay 85 4 - Poor 29 2 - Terrible 28 ## Reviews ### 6/10 Okay #### Alondra Jan 27, 2026 The location was central and ideal for the trip. However, the hotel was outdated. There was no AC, the wifi did not work well in the rooms, only in the common space. There was a weird smell in the restroom that came from the water. ##### Alondra Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Maribel May 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Close to many restaurants, bars, coffee shops, artisanal stores. ##### Maribel Stayed 2 nights in May 2025 ### 10/10 Excellent #### Verified traveller Mar 25, 2025 Liked: Property conditions & facilities, room comfort Great hotel in beautiful Tepotzlan. Stayed 2 nights as a solo female and it’s an inviting, relaxed hotel. ##### Verified traveller Stayed 2 nights in Mar 2025 ### 8/10 Good #### Antonia Oct 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Hotel is clean and great location. Needs coffee maker, drinking water, walking ramp within facility. ##### Antonia Stayed 2 nights in Sep 2024 ### 8/10 Good #### Esther May 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Location. Near everything, but not on main Street were is very noisy. Down side no AC. ##### Esther Stayed 2 nights in May 2025 ### 10/10 Excellent #### Baltazar Jul 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I did not know there was such a nice hotel in Tepoztlan near all the stores and the entrance to the archeological site. I got a good night's sleep and was relaxed and well-rested. I will definitely be returning here in the foreseeable future. ##### Baltazar Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Ivan Sep 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Prompt service upon arrival, courteous, room clean, and good illumination, staff attentive to request, all information clear and bill disclosed ##### Ivan Stayed 1 night in Sep 2023 ### 10/10 Excellent #### FRANCISCO GERARDO Jan 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First, the hotel is near the main square of the town, a block far from the Main Street, that leads you to the best attractions of the town. Is the way to climb the mountain “Tepozteco” and also lots of stores and restaurants. The personal in the hotel are very friendly. They provide only breakfast, which is better than other restaurants and with an amazing view to the mountains. The terrace is quite a good place to have some photos and relax. The hotel have a very good parking lot. But I must say that Tepoztlán is a very difficult town to drive, it have narrow streets and often you get stuck between them. The shower have nice pressure and bathroom with a balcony. I find the hotel a very good discovery. ##### FRANCISCO GERARDO Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Jose Luis Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Jose Luis Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Andrei Aug 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent ##### Andrei Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Eric Nov 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved breakfast on the rooftop terrace with lush surroundings and views of the cliffs around town. ##### Eric Stayed 1 night in Nov 2023 ### 6/10 Okay #### Alejandro Jun 3, 2025 Nice lawn. ##### Alejandro Stayed 2 nights in May 2025 ### 10/10 Excellent #### Rocio Mar 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience ##### Rocio Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Noemi Jul 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to the Main Street. Easy to find. ##### Noemi Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Karla Dec 22, 2024 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### Karla Stayed 1 night in Dec 2024 ### 6/10 Okay #### Gustavo Mar 22, 2025 Liked: Amenities Disliked: Property conditions & facilities It is a beautiful hotel, but the room was dirty. ##### Gustavo Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Marco Oct 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Marco Stayed 1 night in Aug 2025 ### 2/10 Terrible #### David Jul 31, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The room was in bad shape, so we got another room which had the sheets dirty and the personnel were rude and zero polite. ##### David Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Ramiro Mar 29, 2023 Liked: Cleanliness, property conditions & facilities Food too pricey ##### Ramiro Stayed 1 night in Mar 2023 ### 2/10 Terrible #### ERICK Jul 23, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities The worst hotel i haver ever been ##### ERICK Stayed 1 night in Jul 2023 ### 6/10 Okay #### Gerardo Aug 9, 2024 Liked: Amenities, property conditions & facilities 9yf8yc ##### Gerardo Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Liliana Jan 25, 2026 Liked: Cleanliness, amenities, property conditions & facilities Muy buen hotel, excelente habitación ##### Liliana Stayed 1 night in Jan 2026 ### 10/10 Excellent #### luisa Jan 11, 2026 Liked: Cleanliness, staff & service muy buena ubicación ##### luisa Stayed 1 night in Nov 2025 ### 10/10 Excellent #### luisa Jan 11, 2026 Liked: Cleanliness, staff & service muy buena ubicación ##### luisa Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Alberto Mohadeb Jan 8, 2026 Disliked: Cleanliness, amenities, property conditions & facilities lamentablemente no pudimos ir al hotel por una enfermedad de mi hijo de último momento. Nos comunicamos con Uds para solicitar la cancelación o posposición del viaje pero el hotel (según la información que Uds me notificaron) no estuvo dispuesto a hacer concesión alguna. Me indigna la intransigencia y la imposibilidad de negociar, así como tambien la imposibilidad de hablar con personal del hotel en forma directa. No me gusta perder el dinero que tanto esfuerzo me cuesta, pero más me indigna la imposibilidad de no poder dialogar con alguien con poder de decisión para plantear mi problema ##### Alberto Mohadeb Stayed 2 nights in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Azul Turquesa Hotel Boutique](https://www.expedia.ca/Cuernavaca-Hotels-Azul-Turquesa-Hotel-Boutique.h16477332.Hotel-Information) > > [Posada Meztitla](https://www.expedia.ca/Tepoztlan-Hotels-Posada-Meztitla.h36651340.Hotel-Information) > > [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Hotel Marina El Cid Spa & Beach Resort All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hotel-Marina-El-Cid-Spa-Beach-Resort-All-Inclusive.h1319425.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Hotel Hacienda de Zapata](https://www.expedia.ca/Cuernavaca-Hotels-Hotel-Hacienda-De-Zapata.h8083485.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.ca/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Hacienda San Gabriel de las Palmas](https://www.expedia.ca/Amacuzac-Hotels-Hacienda-San-Gabriel-De-Las-Palmas.h1572377.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Hacienda Santa Clara](https://www.expedia.ca/Jantetelco-Hotels-Hacienda-Santa-Clara.h36128591.Hotel-Information) > > [Finca Las Isabeles](https://www.expedia.ca/Xochitepec-Hotels-FINCA-LAS-ISABELES.h44353900.Hotel-Information) > > [Krystal Grand Nuevo Vallarta – All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Krystal-Grand-Nuevo-Vallarta-All-Inclusive.h57240661.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Posada del Tepozteco - Hotel & Gallery](https://www.expedia.ca/Tepoztlan-Hotels-Hotel-Posada-Del-Tepozteco.h2191745.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)