Title: Hotel Las Puertas de Tepoztlan - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Las Puertas de Tepoztlan Beaux Arts hotel with a full-service spa and a rooftop terrace ![Exterior](https://images.trvl-media.com/lodging/20000000/19420000/19414900/19414870/374b0a64.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/20000000/19420000/19414900/19414870/d915da66.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Master Suite](https://images.trvl-media.com/lodging/20000000/19420000/19414900/19414870/0c621c55.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily continental breakfast for a fee](https://images.trvl-media.com/lodging/20000000/19420000/19414900/19414870/0c8e34a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/20000000/19420000/19414900/19414870/811919e5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Las Puertas de Tepoztlan sits in the heart of the city, offering a quiet escape with its garden and rooftop terrace. Travelers can enjoy the poolside bar or book spa treatments including massages and body wraps for complete relaxation. 8.0 Very good ## Popular amenities - Hot tub - 24/7 front desk - Bar - Spa - Breakfast available - Pool ## Room options ### Check availability for these dates Tonight [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=19414870&PinnedHotelID=19414870&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=19414870&PinnedHotelID=19414870&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=19414870&PinnedHotelID=19414870&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=19414870&PinnedHotelID=19414870&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=19414870&PinnedHotelID=19414870&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=19414870&PinnedHotelID=19414870&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=19414870&PinnedHotelID=19414870&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=19414870&PinnedHotelID=19414870&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Master Suite](https://images.trvl-media.com/lodging/20000000/19420000/19414900/19414870/2db914e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 7.0 Good 2 reviews ### Highlights Plasma TV Ceiling fan Separate bedroom Private bathroom Bathrobes Shower/tub combination Minibar Coffee/tea maker - 344 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/20000000/19420000/19414900/19414870/81d195ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 1 review ### Highlights Plasma TV Ceiling fan Separate bedroom Bathrobes Private bathroom Minibar Coffee/tea maker Free bottled water - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/20000000/19420000/19414900/19414870/0004b43d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Doble Queen) 8.0 Very good 19 reviews ### Highlights Plasma TV Ceiling fan Separate bedroom Private bathroom Minibar Coffee/tea maker Free bottled water Cable channels - 296 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTepoztlan-Hotels-Hotel-Las-Puertas-De-Tepoztlan.h19414870.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTepoztlan-Hotels-Hotel-Las-Puertas-De-Tepoztlan.h19414870.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.98960%2C-99.09883&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TkWBGOfaXRoJNoTArE5SxjnfPlA=) Calle de la Jardinera #14, Barrio La Santisima Trinidad, Tepoztlán, MOR, 62520 #### What's nearby - Artisan Market of Tepoztlán - 9 min walk - 0.8 km - Experiencia Tepoztlan Language School - 12 min walk - 1.0 km - Bajo La Montaña - 2 min drive - 0.8 km - El Suspiro Tepoztlan - 3 min drive - 1.9 km - Casa Chavela - 4 min drive - 2.7 km #### Getting around - Benito Juarez International Airport (MEX) - 93 min drive #### Restaurants - ‪Los Colorines - ‬5 min walk - ‪La Colorina - ‬3 min walk - ‪Tepozteca Pizzería - ‬4 min walk - ‪Punzada - ‬2 min walk - ‪Jacaranda Mojito-Bar y Café - ‬4 min walk ## About this property ### Hotel Las Puertas de Tepoztlan Hotel near Tepozteco Pyramid A poolside bar, a rooftop terrace, and a garden are just a few of the amenities provided at Hotel Las Puertas de Tepoztlan. Indulge in a facial, reflexology, and a body treatment at the onsite spa. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool and a children's pool, along with sun loungers - Free self parking - Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe - Luggage storage, concierge services, and smoke-free premises - Guest reviews speak highly of the helpful staff Room features All guestrooms at Hotel Las Puertas de Tepoztlan offer amenities such as free WiFi and safes, in addition to minibars and free bottled water. More amenities include: - Bathrooms with free toiletries - 32-inch plasma TVs with cable channels - Coffee/tea makers, ceiling fans, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/36000000/35570000/35564000/35563952/b64cb283.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real del Valle Tepoztlan Tepoztlán - Pool - Breakfast included - Spa - Kids pool 8.0 Very good 210 reviews CA $112 CA $134 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=35563952&PinnedHotelID=35563952&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/16000000/15920000/15914600/15914507/38a7d19f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Tepoztlán San Miguel - Pool - Breakfast included - Pet-friendly - Parking included 8.2 Very good 175 reviews CA $106 CA $127 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=15914507&PinnedHotelID=15914507&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/96000000/95170000/95165700/95165688/28a8b431.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Calli Hotel Tepoztlán Tepoztlán - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 122 reviews CA $56 CA $67 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=95165688&PinnedHotelID=95165688&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite with a panoramic view to the Tepozteco mountain](https://images.trvl-media.com/lodging/93000000/92220000/92218900/92218886/d2d6af4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Ehua Hotel Galería Tepoztlán - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 79 reviews CA $140 CA $168 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=92218886&PinnedHotelID=92218886&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191745/7ceec722.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Posada del Tepozteco - Hotel & Gallery San Miguel - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 380 reviews CA $252 CA $301 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=2191745&PinnedHotelID=2191745&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/114000000/113530000/113522700/113522646/409a7176.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL MYTHOS La Presa - Pool - Spa - Pet-friendly - Free WiFi 8.4 Very good 7 reviews CA $79 CA $95 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=113522646&PinnedHotelID=113522646&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/35000000/34120000/34114200/34114103/2fc841b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel JD Tepoztlan San Miguel - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 11 reviews CA $82 CA $98 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=34114103&PinnedHotelID=34114103&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/46000000/45030000/45028200/45028163/84bb4b82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Zaragoza Tepoztlan Santo Domingo - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 120 reviews CA $174 CA $208 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=45028163&PinnedHotelID=45028163&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/89000000/88660000/88652800/88652772/ac4493e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hospedaje Temazcaltitla Tepoztlán - Pool - Parking included - Free WiFi 8.8 Excellent 35 reviews CA $52 CA $63 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=88652772&PinnedHotelID=88652772&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Room](https://images.trvl-media.com/lodging/10000000/9490000/9487700/9487644/31fbd1c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Colibrí Hotel San Miguel - Parking included - Free WiFi - Housekeeping 9.0 Wonderful 175 reviews CA $166 CA $201 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=9487644&PinnedHotelID=9487644&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free self parking on site ### Food and drink - Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 250 to 250 for adults and MXN 250 to 250 for children - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Things to do - Children's pool - Full-service spa - Hot tub - Outdoor pool ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 108 square feet of conference space - Business center - Computer station - Meeting room ### Outdoors - Garden - Pool loungers - Rooftop terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Detox wraps - Facials - Manicures/pedicures - Massage - Reflexology ### Accessibility - No elevator ### More - 3 floors - Banquet hall - Beaux Arts architecture - Built in 2017 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Towels provided ### Entertainment - 32-inch plasma TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Minibar - Room service ### More - Ceiling fan - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately MXN 250 to 250 for adults, and MXN 250 to 250 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention This property does not have elevators ### Property is also known as Hotel Las Puertas Tepoztlan Hotel Las Puertas Las Puertas Tepoztlan Las Puertas De Tepoztlan Hotel Las Puertas de Tepoztlan Hotel Hotel Las Puertas de Tepoztlan Tepoztlán Hotel Las Puertas de Tepoztlan Hotel Tepoztlán ## Frequently asked questions ### Does Hotel Las Puertas de Tepoztlan have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Hotel Las Puertas de Tepoztlan? > As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at Hotel Las Puertas de Tepoztlan on Oct 30, 2025 start from CA $105.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Tepoztlan-Hotels-Hotel-Las-Puertas-De-Tepoztlan.h19414870.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Las Puertas de Tepoztlan pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Las Puertas de Tepoztlan? > Self parking is free at this property. ### What time is check-in at Hotel Las Puertas de Tepoztlan? > Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel Las Puertas de Tepoztlan? > Check-out is at noon. ### Does Hotel Las Puertas de Tepoztlan provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Hotel Las Puertas de Tepoztlan located? > Located in the heart of Tepoztlán, this spa hotel is within 1 mi (2 km) of Tepoztlán Museum Carlos Pellicer Collection and Tepozteco Pyramid. Cocinar Mexicano and New Tepoztlán Market are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Las Puertas de Tepoztlan Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.0 Location ### 8.4 Staff & service ### 8.2 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 189 8 - Good 114 6 - Okay 75 4 - Poor 27 2 - Terrible 24 ### 10/10 Excellent #### Jose Luis Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Jose Luis Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Maribel May 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Close to many restaurants, bars, coffee shops, artisanal stores. ##### Maribel Stayed 2 nights in May 2025 ### 10/10 Excellent #### Verified traveller Mar 25, 2025 Liked: Property conditions & facilities, room comfort Great hotel in beautiful Tepotzlan. Stayed 2 nights as a solo female and it’s an inviting, relaxed hotel. ##### Verified traveller Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Alejandro Jun 3, 2025 Nice lawn. ##### Alejandro Stayed 2 nights in May 2025 ### 10/10 Excellent #### Eric Nov 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved breakfast on the rooftop terrace with lush surroundings and views of the cliffs around town. ##### Eric Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Rocio Mar 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience ##### Rocio Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Marco Oct 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Marco Stayed 1 night in Aug 2025 ### 8/10 Good #### Antonia Oct 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Hotel is clean and great location. Needs coffee maker, drinking water, walking ramp within facility. ##### Antonia Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Gustavo Mar 22, 2025 Liked: Amenities Disliked: Property conditions & facilities It is a beautiful hotel, but the room was dirty. ##### Gustavo Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Karla Dec 22, 2024 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### Karla Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Noemi Jul 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to the Main Street. Easy to find. ##### Noemi Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Baltazar Jul 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I did not know there was such a nice hotel in Tepoztlan near all the stores and the entrance to the archeological site. I got a good night's sleep and was relaxed and well-rested. I will definitely be returning here in the foreseeable future. ##### Baltazar Stayed 1 night in Jul 2024 ### 2/10 Terrible #### David Jul 31, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The room was in bad shape, so we got another room which had the sheets dirty and the personnel were rude and zero polite. ##### David Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Ivan Sep 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Prompt service upon arrival, courteous, room clean, and good illumination, staff attentive to request, all information clear and bill disclosed ##### Ivan Stayed 1 night in Sep 2023 ### 6/10 Okay #### Gerardo Aug 9, 2024 Liked: Amenities, property conditions & facilities 9yf8yc ##### Gerardo Stayed 1 night in Aug 2024 ### 10/10 Excellent #### teresa agustin Oct 24, 2025 Liked: Cleanliness Habitación limpia, personal bien y el estacionamiento cómodo muy cerca de comercios y establecimientos ##### teresa agustin Stayed 1 night in Oct 2025 ### 4/10 Poor #### Diana Oct 20, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities El reglamento del hotel indica que es un hotel de descanso y prohíbe el ruido por la noche sin embargo prenden un motor muy ruidoso que después de un par de solicitudes lograron apagar. No sirve para descansar. Las paredes son extremadamente delgadas y se escucha todo, los muebles y decoración están muy descuidadas, las toallas de baño manchadas y rotas. Todo muy sucio, no pusieron jabón de manos hasta el segundo día, no hay cortinas aislantes de luz y toda la noche se prende una luz por sensor que no deja dormir. Dentro de promedio de costos no es tan barato para lo descuidado que está, no lo recomiendo, no volvería. ##### Diana Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Manuel Oct 20, 2025 Disliked: Cleanliness, amenities, property conditions & facilities El hotel entero está en total deterioro, las habitaciones tienen humedades y falta de mantenimiento. ##### Manuel Stayed 1 night in Oct 2025 ### 10/10 Excellent #### ELISA Oct 13, 2025 Liked: Amenities, property conditions & facilities Muy bien ubicado , muchas tiendas cercanas , estacionamiento, limpieza buena relación precio - propiedad ##### ELISA Stayed 1 night in Oct 2025 ### 10/10 Excellent #### GuadalupeBelem Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien! Muy limpio, el personal muy amable, muy céntrico y la comida aunque cara deliciosa ![](https://a.travel-assets.com/ugc/hotel-reviews/ccac6a28-dc52-4d4c-bfd1-2481977e916d-1759472788117.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### GuadalupeBelem Stayed 1 night in Sep 2025 ### 6/10 Okay #### Fernando Oct 2, 2025 La atención en recepción es buena pero definitivamente el precio es muy caro para la limpieza y comodidades que ofrecen. Es la tercera vez que visito y en cada visita va empeorando la limpieza, ya no me hospedaré ahí ##### Fernando Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Enrique Sep 28, 2025 Disliked: Amenities Sucio, sin mantenimiento, malas instalaciones, mal olor.Puertas sin cerrar, ##### Enrique Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Nanncy F Sep 17, 2025 Liked: Cleanliness, staff & service Está muy cerca del centro,muy limpio y amables, lo malo es todo se escucha de otras habitaciones, nos tocó que se durmiera gente en los camastros muy raro por que venían enfiestados y nosotros éramos familia por los que verlos amanecer ahí enfrente de nuestra habitación fue raro. Y los jacuzzi sólo servía uno. ##### Nanncy F Stayed 2 nights in Sep 2025 ### 8/10 Good #### Andrea Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El trato del personal del hotel me pareció excelente, sin embargo creo que hay algunos aspectos de las amenidades que se pueden mejorar. Yo reservé una suite y el precio obviamente es más caro que una habitación regular, sin embargo en la suite ni siquiera servía el aire acondicionado y tuve que pedir personalmente me cambiaran las toallas y me repusieran el jabon porque durante la limpieza no lo hicieron. Además de eso el hotel es muy bello y tranquilo. ##### Andrea Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Alfredo Sep 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Agradable sin ser espectacular, recomendable para descansar ! Limpio y buen servicio. ##### Alfredo Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Grand Decameron Complex Bucerias, A Trademark All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Royal-Decameron-Complex-All-Inclusive.h485427.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)