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Get an overview of this hotelAdults-only oceanfront luxury

Location

Located in Alcala, this beachfront hotel is on the boardwalk, 0.1 mi (0.1 km) from Alcala Beach, and within 6 mi (10 km) of Los Gigantes Marina and Los Gigantes Beach.

Hotel Features

Catch some rays at the beach or spend the day relaxing at RedLevel at Gran Meliá Palacio de Isora - Tenerife's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.

Room Amenities

All 90 rooms feature thoughtful touches like espresso makers and pillow menus, plus free WiFi and LCD TVs with satellite channels. Other amenities available to guests include iPod docks, sofa beds, and 24-hour room service.

RedLevel at Gran Meliá Palacio de Isora - Tenerife

Calle La Costa, s/n Alcala Guia de Isora Tenerife 38686

Hotel Amenities

Hotel Amenities

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At RedLevel at Gran Meliá Palacio de Isora - Tenerife you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast and manager's reception are offered (may not be available daily). Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars, a beach bar, and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is complimentary. This luxury hotel also offers outdoor tennis courts, a 24-hour health club, and a spa tub. Onsite self parking and valet parking are complimentary.

RedLevel at Gran Meliá Palacio de Isora - Tenerife is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 90 
  • Number of floors - 5 
  • ATM/banking 
  • Bar/lounge 
  • Number of poolside bars - 2 
  • Business center 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • 24-hour health club 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Free WiFi 
  • Designated smoking areas 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Number of outdoor pools - 5 
  • Computer station 
  • Laundry facilities 
  • Library 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 2 
  • Multilingual staff 
  • Nightclub 
  • Garden 
  • Terrace 
  • Beach bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Conference center 
  • Outdoor tennis courts - 3 
  • Snack bar/deli 
  • Year Built 2008 
  • Number of restaurants - 5 
  • Conference space size (feet) - 14000 
  • Direct access to private beach 
  • Beach umbrellas 
  • Pool cabanas (surcharge) 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Conference space size (meters) - 1301 
  • Number of meeting rooms - 15 
  • Free reception 
  • Tennis on site 
  • Free self parking 
  • Sauna 
  • Shopping on site 
  • Smoke-free property 
  • Number of buildings/towers - 2 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Turkish bath/Hammam 
  • Television in common areas 
  • Wedding services 
  • Pool umbrellas 
  • Free valet parking 
  • Luggage storage 
  • Indoor pool 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Private bathroom 
  • Daily housekeeping 
  • Espresso maker 
  • Premium TV channels 
  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Turndown service 
  • Designer toiletries 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Slippers 
  • Separate bathtub and shower 
  • Rainfall showerhead 
  • Iron/ironing board 
  • In-room safe 
  • Sofa bed 
  • Satellite TV service 
  • Free WiFi 
  • Blackout drapes/curtains 
  • iPod docking station 
  • Room service (24 hours) 
  • Pillow menu 
  • LCD TV 
  • Sofa bed size 

Where to Eat

A complimentary breakfast is offered. An additional full breakfast is served daily (subject to charges). The hotel offers a complimentary manager's reception on select days.

La Terrace - This poolside theme restaurant specializes in fondue and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Liquid Garden Restaurant - This poolside theme restaurant specializes in seafood and serves brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Nami - This sushi bar specializes in Japanese cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Club Ocean - Overlooking the ocean and pool, this theme restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Duo - This fine-dining restaurant specializes in Spanish cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Late night fare is available from 24-hour room service.

Nearby Things to Do

Outdoor tennis courts and a 24-hour health club are featured at the hotel. 5 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Windsurfing nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 
  • Fitness classes on site 
  • Pilates classes on site 
  • Tennis lessons on site 
  • Volleyball on site 
  • Yoga classes/instruction on site 
  • Boat tours nearby 

Spa Services

Spa by Clarins has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Body scrubs 
  • Steam room in spa 
  • Body wraps 
  • Body treatments 
  • Facial treatments 
  • Couples treatment rooms 
  • Hydrotherapy treatments 
  • Manicures and pedicures 
  • Massages 
  • Outdoor treatment areas 
  • Sauna in spa 
  • Spa tub in spa 
  • Number of treatment rooms 12 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at Midnight

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is Noon

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Minimum guest age is 18

Caters to adults only

No rollaway/extra beds available

No cribs (infant beds) available

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: EUR 130 per vehicle (one way)
  • Early check-in fee: EUR 50
  • Late check-out fee: EUR 50
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • RedLevel Gran Meliá Palacio Isora Tenerife
  • RedLevel Gran Meliá Palacio Tenerife
  • RedLevel Gran Meliá Palacio Tenerife Hotel
  • RedLevel Gran Meliá Palacio Tenerife Hotel Isora

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Awards & Affiliations

  • RedLevel at Gran Meliá Palacio de Isora - Tenerife is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay.

RedLevel Water Ritual Offer

RedLevel Water Ritual Offer

Book a stay in any room type or rate plan any time for travel any time, and receive 1 Water Ritual voucher good toward hydro-massage pools, flotation tanks, saunas, Turkish baths, and chromotherapy.

1 voucher per person, per stay. Valid anytime, subject to availability. Voucher is received at check-in. Additional details available at check-in. Restrictions may apply.

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