Telford Vacation Rentals

"Typical city centre hotel, built for busiess travellers. The hotel looks a little tires and is in need of redecoration. There is a privaye gym/leisure centre wihin the hotel, that menat that there was a lot of fottfall in that area, which wasn't idea; when trying to get to your room, and there wasa big smell of cholrine and sweat. Breakfast was not included, but I was happy to pay extra, and was good value and tasty. Whatr was not impressive was the surly attitude of a male member of staff who seemed more interested in gossiping with his colleagues than providing a poite service to guests."

"Not really"

"Good location. Near supermarket football stadium and petrol station. Maybe the staff are a bit isolated behind a glass window or maybe it’s necessary? "

"The hotel was clean with fresh clean bedsheets everyday. Lovely pool, but no cubicles in the men's changing room. Great food in the restaurants. Lots of things to do in the local area. Staff were really friendly and welcoming. "

"Very clean room .Staff are lovely and always super helpful tv has lots of channels rooms are warm "

"Staff were amazing . Arrived late at night , alone with my young daughter . They helped me check in and even managed to make a hot chocolate which wasn’t on the menu (using ice cream sauce and hot milk) . They made the hotel friendly and relaxing . We will be back ."

"Very bad experience: - Major building works blocking the main entrance - Paint and carpet work on my floor - Strong paint fumes affecting my asthma - Spa/Jacuzzi closed without prior notice and dust everywhere - Lift access not working properly - Accessibility barriers despite my visual impairment being noted on the booking - Very rude, unhelpful and unsympathetic reception staff"

"Outstanding! Comfortable, clean, and quiet! Breakfast was outstanding! "

"First class, service and quality. The food was exceptional, as was the standard of customer service. The management here set an amazing example. "