Deluxe Suite, Balcony, Partial Sea View | Balcony

Reviews of Alexander Hotel– Tel Aviv

Alexander Hotel– Tel Aviv
3 Havakuk Street, Tel Aviv

Reviews

8.6

Excellent

Rating 10 - Excellent. 280 out of 540 reviews" "
Rating 8 - Good. 171 out of 540 reviews" "
Rating 6 - Okay. 55 out of 540 reviews" "
Rating 4 - Poor. 20 out of 540 reviews" "
Rating 2 - Terrible. 14 out of 540 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Rikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Fannie

Travelled with partner
Liked: Amenities
Very convenient to the sea, port and restaurants.
Stayed 1 night in Aug 2023

10/10 Excellent

fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 6 nights in Jun 2023
Response from Osher on Aug 22, 2023
Thank you! We are so pleased you enjoyed your stay with us and look forward to welcoming you again soon

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First thing be prepared to wake up at 7am with a construction site across the street and the hotels windows having zero sound proofing . Hotel on the surface looks good but is extremely rundown and is in desperate need of a renovation. Nothing in the rooms works from the plugs to the thermostat to the door locks . The room isn’t cleaned properly. Not even toiletries are left like lotion or a shower cap . Even the rooftop advertised is a restaurant that closes after breakfast . So the only place to go is a tiny lobby lounge area . Hotel staff is not very accommodating with complaints
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Check-in was great, Osher was very friendly and made really great suggestions. The hotel is perfectly located, you can’t beat it. Breakfast was good, served at their rooftop restaurant. Heads up for Saturdays, they do not serve espresso drinks on Shabbat, which I didn’t quite understand, because most everything else was as usual. My only complaint was the wifi was down for more than half our stay. It was not a hotel issue, because it was down in the whole neighborhood.
Stayed 2 nights in Jun 2023
Response from Lauren on Jul 12, 2023
We are pleased you enjoyed your stay with us, On Saturday Breakfast is Kosher but we make sure to give everything you need to make coffee without an electric machine, looking forward to welcoming you again, Thank you for the time to send us review.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came in and out twice,in 18 days. Street to hotel is narrow and difficult to get into hotel. Lots construction in immediate area.Best to explore the beach walk,lots rr with wonderful local dishes try them,all food in Israel is wonderful,we spent 18 days of exploring the whole country. For convenice include breakfast,also have breakfast at beach,a must. The cab service is called "get" give them your crdit card amazing service. Thank you Alexandria staff.
Stayed 2 nights in May 2023
Response from Lauren on May 27, 2023
Dear Joseph, We are pleased you enjoyed your stay with us, our courteous staff and great breakfast :)

10/10 Excellent

DeeAnn

Stayed 1 night in May 2023
Response from Lauren on May 27, 2023
Thank you! We look forward to welcoming you again soon

10/10 Excellent

DeeAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Everything was wonderful, clean, friendly staff and the breakfast buffet was ah-mazing!
Stayed 2 nights in May 2023
Response from Lauren on May 27, 2023
Thank you! We are so pleased you enjoyed your stay with us and look forward to welcoming you again soon

10/10 Excellent

jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023
Response from Lauren on May 27, 2023
Thank you! We look forward to welcoming you again soon

6/10 Okay

GIDEON

Stayed 12 nights in Feb 2023
Response from Front Office Manager on Mar 10, 2023
Thank you for taking the time to rate us. I would like to ask for details about the room and breakfast. Hope to see you on your next trip. Best regards,

10/10 Excellent

Florence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent
Stayed 2 nights in Mar 2023
Response from Front Office Manager on Mar 9, 2023
Thank you so much for this review. Hope to see you on your next trip.

10/10 Excellent

Rikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022
Response from Lauren on Dec 9, 2022
Thank you! We are so pleased you enjoyed your stay with us

10/10 Excellent

Steve

Stayed 1 night in Nov 2022

10/10 Excellent

Natalia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022
Response from Lauren on Nov 7, 2022
Dear Natalia, Thankyou so much for taking your time to review your stay with us at The Alexander.We are so pleased you loved the hotelWe look forward to welcoming you back again soon

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 1 night in Sep 2022
Response from Lauren on Oct 13, 2022
Thank you for your kind review, We so pleased you enjoyed your stay with us and look forward to welcoming you back again soon

2/10 Terrible

william

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel needs a facelift
The hotel is dated and hasn’t been touched or maintained since my last visit three years ago. I would not recommend it until it is spruced up.
Stayed 2 nights in Jul 2022
Response from Front Office Manager on Aug 3, 2022
Dear Mr. Weiner, Sorry for the late response. We thank you for taking the time to write your review. After three difficult years all over the world, the corona virus, In which the world stood still completely, we hope you will accept the things with understanding. I can assure you that we have taken your review to heart. Also, many changes are being made in our hotel, present days and in the near future. I hope that the next time we have the pleasure of hosting you, the improvements will be to your liking. wish you the best And of course, we look forward to hosting you again for an experience that will change your mind. Moshe ben Moshe Front Office Manager and the team

2/10 Terrible

Alberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel ever.
Stayed 4 nights in Jun 2022
Response from Front Office Manager on Aug 3, 2022
Dear Mr. Kalach, Sorry for the late response. We thank you for taking the time to write your review. We are always happy to add a member to the Alexander family. We look forward to hosting you again the next time you come to Tel Aviv. Moshe ben Moshe Front Office Manager and the team

10/10 Excellent

eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Front Office Manager on Aug 3, 2022
Dear Mr. Barzilay, Sorry for the late response. We thank you for taking the time to write your review. We are always happy to add a member to the Alexander family. We look forward to hosting you again the next time you come to Tel Aviv. Moshe ben Moshe Front Office Manager and the team

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for my son!
Stayed 1 night in May 2022

6/10 Okay

IRINA

Travelled with family and small children
Liked: Cleanliness, staff & service
As I read all reviews before booking, I can attest that the hotel does have excellent breakfast and comfortable beds. Aside from that, the elevators are tiny and I had a problem with my stroller fitting. Traveling with stroller age babies is not recommended. The rooms are outdated and very small. Not very family friendly but a nice option for couples. The hotel is close to the beach and food. I would not give them a 5 star rating but a well deserved 3 .
Stayed 12 nights in May 2022

8/10 Good

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Lauren on May 23, 2022
Thank you so much for taking your time to share you review of your recent stay. It was our pleasure to host you in our hotel. We look forward to welcoming you soon again at The Alexander Tel Aviv for another perfect getaway. Warm Regards Lauren

10/10 Excellent

asaf

Stayed 1 night in Dec 2021
Response from Adi on Dec 6, 2021
Dear Asaf, Thank you so much for taking the time to share your review. We are so delighted that you enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 Excellent

Hannah

Stayed 1 night in Nov 2021

8/10 Good

Yardena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

10/10 Excellent

Amir

Stayed 5 nights in Mar 2021
Response from Karen on Apr 10, 2021
Thank you for taking the time to review your recent stay at the hotel. Hope to see you again soon

2/10 Terrible

Alex

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון מתוחזק ברמה מאוד נמוכה
המלון מתוחזק ברמה מאוד נמוכה השירות במלון היה מתחת לכל ביקורת צק אין היה באיחור של למעלה משעה
Stayed 2 nights in Aug 2020

8/10 Good

Danmanor, Toronto, Canada

Liked: Property conditions & facilities
I had to call housekeeping and order an anti slip mat for the bathroom shower. They should do their own QC rather than rely on customers calls.
Stayed 3 nights in Jul 2020
Response from Reservations on Jul 20, 2020
Thankyou for taking your time to share your review.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel in perfect location.
Amazing stay at amazing hotel in amazing location. The only minus: very hard to find where to park the car! And after we did find a lot some 250 mts from the hotel, the room was not ready (16:30) But on the whole I am very satisfied of everything. The hotel, the room, the breakfast. The service.
Stayed 1 night in Jun 2020
Response from Lauren on Jun 22, 2020
Thankyou for taking your time to share your review of the hotel. We are so pleased your enjoyed your stay with us, and appoligse that it was hard for you to find parking, as most hotels in the Tel Aviv we do not have a car park for guests. We also appoligse that your room was not ready on time, however are so pleased your loved in once check in. We look forward to welcoming you back again soon.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Lauren on Jun 22, 2020
Thankyou for your rating. We look forward to hosting you again soon.

10/10 Excellent

Yuval

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Lauren on Mar 25, 2020
Thankyou!

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Great location along the beach Front walk. Breakfast buffet was wonderful. Custom made eggs and lots of cappuccinos. Would love to stay here again
Stayed 2 nights in Feb 2020
Response from Lauren on Feb 19, 2020
Dear Judith, Than kyou so much for taking your time to share you review of your stay with us. We are so pleased you loved the hotel and its location. We would love to host you again :)

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Lauren on Feb 14, 2020
Thankyou for your kind review!

8/10 Good

NJmom, NJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay in a corner 7th floor suite with great views of the sea. Breakfast was absolutely delicious. Only complaint was on stormy days something about the window design let in air to make a steady loud pitched whistle which made sleeping challenging, especially in smaller bedroom . Otherwise perfect.
Stayed 3 nights in Dec 2019
Response from Lauren on Dec 29, 2019
Dear NJmom, Thankyou for taking your time to share you review of the your stay with us at The Alexander. We ate so pleased you enjoyed the beautiful view from your suite and our delecious breakfast. We appologize for the noise of the wind that disturbed your sleep, as you know we has some crazy weather other the last few days that unfortunaltey even brand new buildings felt these noises. We look forward to welcoming you again soon Best Regards Alexander Tel Aviv Team

10/10 Excellent

liza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Lauren on Dec 23, 2019
Dear Liza, Thankyou for taking your time to share you review of your stay. We look forward to hosting you again soon

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Can’t get much closer to the beach. Amazing breakfast. Dinner was disappointing
Stayed 4 nights in Nov 2019
Response from Lauren on Nov 18, 2019
Dear Guest, Thankyou for taking yourtime to review your stay with us. We are so pleased your enjoyed the hotels amazing loaction and delicious breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was fabulous. An incredible array of foods and it actually changed significantly each day. Congratulations to the chef! The dinner options were a bit limited however. I would have liked a chicken dish and more meat options. Service was always attentive and considerate. The gym was quite impressive for s relatively small hotel. I had an executive suite and I would only comment that kitchen ware was a bit limited. No ice cube trays, no wine glasses (although I was given two when I checked in they were taken away and never replaced), and nothing you could use to heat up food in the microwave. I did not see any evidence of ecological concern. For instance, all sheets and towels seemed to be replaced every day (?). No notice or instructions to suggest otherwise or that you could ask for your sheets not to be changed. The common areas of the hotel were overly air conditioned and cold and I kept wondering about the unnecessary use of excess electricity. But by and large it was a very comfortable. The hotel is well located and it is easy to get on the beach and walk into the city from the promenade on the sea. Better directions to local tour buses might be provided. Thanks to everyone for a good stay.
Stayed 4 nights in Oct 2019
Response from Lauren on Nov 7, 2019
Dear Guest, Thankyou for taking your time to leave your detailed review of the hotel. We are so pleased you enjoyed your stay with and look forward to welcoming you back again soon. It is important that i note a few details - Our restraunt is a dairy kosher restaurant therefore we do not serve any meat options at all. - Due to being in a hot climate should we not open airconditioning in public areas it will be extremly hot and unbearable -Bed Sheets in rooms are changed every 2 days. Again we look forward to hosting you again. Best Regards Lauren

8/10 Good

Suzette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Lauren on Nov 5, 2019
Thankyou for taking your time to share your rting of the hotel. We are pleased you enjoyed your stay and look forward to welcoming you back again soon

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Lauren on Nov 5, 2019
Thankyou for sharing your review of your stay at The Alexander. We look forward to hosting you again very soon.

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Lauren on Oct 29, 2019
Dear Andres, We are so pleased you enjoyed your stay with us. Thankyou for rating your stay 10/10 We look forward to seeing you again soon

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice hotel.
Stayed 3 nights in Oct 2019
Response from Lauren on Oct 27, 2019
Dear Andres, We are pleased your enjoyed your stay with us and the hotels prime location. We look forward to welcoming you back again soon

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room fabulous. Breakfast staff slow to enquire & order not always correct. Bit frustrating. Very clean bedroom & any requests for extra towels,etc, quickly responded to. Overall, very pleasant stay.
Stayed 7 nights in Oct 2019
Response from Lauren on Oct 24, 2019
Dear Guest, Thankyou so much for your kind review. We are so pleased you loved your stay with us and look forward to welcoming you back very soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Fantastic, modern rooms. Great gym facility, brilliant breakfast and view from restaurant. Located just of the beach and about 30 - 40 min walk to Rothschild area but worth the walk. Staff not overly friendly but certainly helpful if able to provide full detail. Boutique rather than a concierge.
Stayed 5 nights in Oct 2019
Response from Lauren on Oct 16, 2019
Dear Guest, Thankyou for taking your time to review your stay. We are so pleased you enjoyed your time with us at The Alexander and look forward to welcoming you back again soon.

10/10 Excellent

Verified traveller

Lovely hotel in a great location. My room had a sea view and the beach is a few steps away. Lovely, helpful staff.
Stayed 4 nights in Aug 2019
Response from Lauren on Sep 24, 2019
Dear Guest, Thankyou for your amazing review. We are so pleased you enjoyed your stay with us and espesically your spacious suite, location and service. We look forwarding welcoming you back again soon

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff before we arrived and when we arrived were great. Very helpful and professional. Room was great. Wish we were staying longer. We’ll come again. Also great restaurant referral for dinner. Delicious.
Stayed 1 night in Sep 2019
Response from Lauren on Sep 19, 2019
Thankyou so much for your kind review. We are so please you enjoyed your stay with us! Look forward to welcoming you back very soon!

10/10 Excellent

Berry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love everything about this hotel it’s my second home when I go to visit in Israel. Two minutes walk to the beach, great restaurants around there.
Stayed 2 nights in Aug 2019
Response from Hezi Talay - General Manager on Aug 27, 2019
Dear Berry! Thank you a lot for your review and compliments! We also at the Alexander feel like you are our family members! See you next time. Mazal Tov for the wedding of your daughter!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Hezi Talay General Manager on Aug 13, 2019
Thank you for your excellent score. Looking forward to seeing you again in your next visit to Tel Aviv

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Hezi Talay - General Manager on Aug 8, 2019
Dear Steven, Thank you for your review and score. As we strive to do our utmost for our guests, if you could add some feedback so we can learn from it. See you at your next visit in Tel Aviv!

10/10 Excellent

Martin Lie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2019
Response from Hezi Talay General Manager on Aug 8, 2019
Dear Martin, Thank you for your excellent score and review. We appreciate your feedback for our tenuously work. Looking forward to seeing you again in your next visit to Tel Aviv. Best regards and Shalom,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was great for a family!! 2 bedroom sweet. Also the location couldn’t have been better!! So close to the beach and the center!!
Stayed 2 nights in Jul 2019
Response from Hezi Talay - General Manager on Aug 1, 2019
Dear Guests! Thank you for your an amazing score. We do our utmost for making our guests feel like they are at their family home. Spread the rumor about amazing hotel in Tel Aviv. See you at your next stay in Tel Aviv! Best regards,