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Reviews of Brougham Heights Motel

4.5 out of 5
Brougham Heights Motel
54 Brougham Street, New Plymouth

Reviews

9.0

Wonderful

Rating 10 - Excellent. 183 out of 330 reviews" "
Rating 8 - Good. 114 out of 330 reviews" "
Rating 6 - Okay. 24 out of 330 reviews" "
Rating 4 - Poor. 8 out of 330 reviews" "
Rating 2 - Terrible. 1 out of 330 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good place to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who attended reception is so pleasant and helpful
Stayed 1 night in Mar 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size rooms. Clean. Comfortable Provided plunger coffee. Walkability to town. Only negative difficult climbing into bath to have a shower, which had great pressure
Stayed 1 night in Feb 2024

8/10 Good

Shazil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness
Expected more from the property for the price paid. Reception staff not very engaging on arrival. No service of room was carried out on New Year's Day (was notified the day before about this), even though staff were on the property servicing those rooms where there were new arrivals.
Stayed 5 nights in Dec 2023

6/10 Okay

Cathy

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room had a horrible strong mouldy smell that contaminated all our clothes. Room needed maintenance on windows - restrictors needed refixing. Bathroom stunk and was outdated.
Stayed 1 night in Jan 2024

6/10 Okay

Daniel

Stayed 2 nights in Dec 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Caroline

Stayed 2 nights in Oct 2023

8/10 Good

Elizabeth

Liked: Staff & service
Stayed 4 nights in Oct 2023

10/10 Excellent

Enid

Travelled with family
Liked: Cleanliness, property conditions & facilities
Perfect location..for town and to hospital
Stayed 2 nights in Sep 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, highly recommended as it's right in town and walking distance to everything central
Stayed 4 nights in Jul 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet & comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

Jess

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!
The staff here are great, they called us prior to our arrival to see what time we would check in. As it was a late arrival they had the room all ready for us and it was nice and warm as they put the heaters on for us. The room was so nice and clean and super comfortable beds and pillows. Wonderful bathroom facilities which was so nice to have a spa after a day in the rain at netball! Each staff member we spoke to was friendly and super helpful. The cleaners always smiled and waved too. We will definitely be back, keep up the awesome work.
Stayed 4 nights in Jun 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly checkin & spacious apartment. Nice & quite while been central
Stayed 1 night in May 2023

10/10 Excellent

Alan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I've stayed here many times. It is convenient, central and comfortable.
Stayed 1 night in May 2023

10/10 Excellent

Damian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Denise-marie

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious, comfortable, and convenient to everything. My go to place in New Plymouth in future. Highly recommend.
Stayed 1 night in Mar 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Wayne, Burlington

Stayed 1 night in Feb 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay
Well equipped room with good facilities. Great location close to shops, restaurants and sea front.
Stayed 2 nights in Jan 2023

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, so close to everything. Would definitely stay again:)

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean tidy. Helpful staff unit quite close to busy road however traffic did seem to slow at night
Stayed 2 nights in Jan 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, well located motel. Easy walk to CBD and Pukekura park. EV charger onsite would make it even better.

10/10 Excellent

Lynne

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent, easy walking to most attractions

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location
Stayed 1 night in Dec 2022

10/10 Excellent

Kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been in a few hotels and motels in New Plymouth and this one was the best. Is sooo big the apartment and so clean. Staff is so friendly and the rooms are very quiet you can't hear anything from the neighbors. The carpark has the park front of the room.
Stayed 1 night in Dec 2022

8/10 Good

Laura, Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, walking distance to most activities. Shower was great pressure.

8/10 Good

Guy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was nice and clean. The bed was super comfortable. On thing which isn’t a big deal. But wen going to the bathroom at night the fan is really noisy. Had a really nice time.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Julie-ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa bath. Easy walk to great dining. Spacious rooms.
Stayed 2 nights in Aug 2022

8/10 Good

Dion

Stayed 1 night in Aug 2022

10/10 Excellent

Coral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the upgrade. Nice and close to CBD, tourist attractions and shopping.
Stayed 2 nights in Jun 2022

10/10 Excellent

Christine

Stayed 3 nights in Jun 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in new Plymouth
Stayed 1 night in Jun 2022

10/10 Excellent

Gerard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was very close to the main attractions, staff were friendly and the rooms clean and perfect for what we needed.
Stayed 2 nights in Jun 2022

8/10 Good

Michael

Travelled with family
Liked: Staff & service, property conditions & facilities
Two bedroom apartmaent nice & roomy. Lots of space to spread out. Missed a dishdraw/dishwasher
Stayed 2 nights in Apr 2022

4/10 Poor

Catherine

Travelled with family and small children
Disliked: Property conditions & facilities
The rooms were visibly clean but smelt of feet and generally bad. The spa bath did not work but the jets on it stuck out and were quite sharp on the feet when showering. Great location to town, beds were comfortable, check in and out was easy. Expensive but it was Easter weekend.
Stayed 2 nights in Apr 2022

10/10 Excellent

Daniel

Stayed 1 night in Mar 2022

10/10 Excellent

Surendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022