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Reviews of Palais Du Calife Riad Spa & Clubbing - Adults only

4 out of 5
Palais Du Calife Riad Spa & Clubbing - Adults only
MH, Zone Touristique Ghandouri, Bd Mohamed VI, Tangier

Reviews

4.2
Rating 10 - Excellent. 3 out of 33 reviews" "
Rating 8 - Good. 4 out of 33 reviews" "
Rating 6 - Okay. 3 out of 33 reviews" "
Rating 4 - Poor. 5 out of 33 reviews" "
Rating 2 - Terrible. 18 out of 33 reviews" "

5.4/10

Cleanliness

4.8/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a shame!!
Awfull place: no hot water, no light, no heater, no-one in the hotel at 8 o'clock... Never go there!! A shameless place with unpleasant people.
Stayed 1 night in Dec 2019

2/10 Terrible

Jim, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome to HELL
Worst hotel experience ever. Extremly loud music from 10pm to 4am every night. Non stop cars with loud horns at the middle of the night. Hotel seems its under construction constantly. Dirty beddings with stain. Doors broken and left opened to shared baclony. All facilities are broken and old. Trust me, you do not want to stay here. Not sure why Expedia has endorsed this hotel on their website......
Stayed 2 nights in Sep 2017

2/10 Terrible

Amasett, Atlanta, Ga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT BOOK here!!!!
Expedia should not endorse this hotel. It was disgusting, stains on sheets, dirty rooms, mold on some walls. They have a disco party on the weekends that starts at 10pm and goes until 4am, which you can hear from every room. This should NOT have been listed on the Expedia listing. The cable didn't work, elevator was broken, and the air conditioning in our room wasn't working. We are and older couple 30-40s that has no desire of being up until 4pm. We spent over $100 a night, when I looked at the hotels tonight app, it was listed at $57.00..even that would have been too much. We want a full refund as we did not stay in this hole.
Where they washed and dried our sheets.
Elevator not working
Cable not working
No air conditioning in room

2/10 Terrible

frank, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel i have ever seen
They say on there advert its 5 stars I don't give it even 1 star Very old rooms snd toilets is in very bad condition and very dirty pkus its only 2 floors snd thr first floor have 2 night clubs snd 1 bar No way anyone csn sleep I have paid througt expedia for 1 night But while i was in the reciption checking in I heard the noise and another customer that been already there a night before complaining So I didn't check in and went to hitel next door called magdour sea view it was a lot better

2/10 Terrible

Salim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst Hotel Ever.! How can this Hotel be rated a 5 Star.?

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Avoid tbis hotel
The photos on the internet look very nice, but the reality is very disapointing. The rooms are small, the neighborhood is very loud and the staff needs more training.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel from hell.
Dear Sir, I write to you regarding our stay in your Hotel, we were booked in for 4 nights but had to leave after one night due to the conditions of our room and the overall condition of the Hotel. In the bathroom, there was mould (fungus) around the window frame and plaster moulding, there was no plug for the wash basin, the toilet seat was broken, it was impossible to have a shower without water spraying over the floor due to the hose being fitted incorrectly. The overall state of the wash room was dirty, rusty hinges, tiles not fitted probably. In the main bedroom, all the skirting boards had paint peeling off them,the netting around the bed was dirty and stained!! One of the bedside lamp bulbs was not working, this we reported to Reception, it was still broken when we left. The bedside table draws were not possible to open (nailed shut?) The balcony was in a disgusting state, we overlooked 2 building sites, directly below our balcony there was all sorts of debris and rubbish. The bar area was so dark even with the flashlight on our camera we could not penetrate the darkness of the bar. The shear amount of incense that was burning around the Hotel was overpowering, our clothes we were wearing ended up stinking of it. On a more positive note, I would like to say that the staff we encountered were very helpful, especially the Reception staff. I hope you will take the time to consider the above shortfalls in your establishment, and perhaps remedy some of the problems you have.

8/10 Good

Phil, Taos, NM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A newley restored hotel at an affordable price
If you are crossing from Morocco to Spain, this is a great hotel to spend the night. My wife and I spent the night on our way to Spain, and decided to spend another night on our way back. Very close to the beach, and friendly staff that spoke several languages.

2/10 Terrible

Adrian, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Shocking experience in EVERY possible way!!!
Not only did I have my bathroom flood on both nights (in 2 different rooms)the WIFI didn't work throughout the entire hotel as it was advertised, the TV didn't work within my room, the night hotel manager would not take my noise complaint about the 2 rooms on either side of mine seriously even though it was clear that they were being loud and partying throughout the night and into the morning up until about 5am. I didn't get even 1 hour of sleep on my second nights stay at this hotel! All of this and the price which I paid was around 5 times more expensive to other similar hotels which were in better locations in Tangier, Morocco. All in all, this was the worst hotel I have EVER stayed in in my entire lifetime, nothing short of shocking!

2/10 Terrible

Robert, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities
Do NOT book this hotel!
In one word - terrible. after a bad first night (bathroom flooding, zero wi-fi) my son & I were upgraded to suites by the new management (we had booked & paid for two rooms). A group of very drunk Spanish men kept us awake ALL night with loud noise & "ladies of the night". ALL night! The duty manager, instead of quieting them down or calling the police, fraternized with them. We got no sleep at all. In the morning, the Spaniards even took over the breakfast room while hotel staff just looked on. This is definitely not a 5 star hotel!

10/10 Excellent

Esteban, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tanger stay
Nice building, excelent service, great location. the people from the hotel is really frendly.

4/10 Poor

sharon meir

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

4/10 Poor

msblue, UK

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Beautiful hotel but incompetent staff.
Check the hotel pool works before you book! Very poor customer service.

8/10 Good

Susan & Alan, Sarasota, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Riad on the beach
We really enjoyed our stay here. Staff were very friendly and professional. As the swimming pool was being serviced, they gave me a free message to compensate. We had a very nice room with small balcony overlooking the beach. I would recommend this hotel

2/10 Terrible

Brahim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PhilipGuirguis Strasbourg, France A fuir
Le plus pire des hôtels dans le monde entier, hôtel non classé, chauffage non fictionnelle, odeur de hammam partout. l'agent de réception travail dans l'hotel à coté, le vigile l'appelle au téléphone à l'arrivé des clients, et là il faut attendre.... A fuir absolument.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Mooi uitzicht, wel slechte administratie
De boeking (en betaling) was niet goed doorgekomen via Expedia, duurde een uur voordat we ze overtuigd hadden dat we al hadden betaald. Volgende ochtend zelfde verhaal met het ontbijt. Ook de handdoeken waren vies (bruine vlekken).
Stayed 1 night in May 2018

2/10 Terrible

Heinz, München

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Katastrophale Nacht
Größte Enttäuschung bei einer Hotelnacht bisher! Wie kann so ein Hotel 5 Sterne bekommen? Achtung, man übernachtet auf einer Baustelle. Es gibt drei extrem laute Diskos im Haus. Die Fenster klirren, das Brett am Kopfende des Bettes vibriert durch den Lärm bis 4 Uhr Früh. Eine Kakerlake läuft am Badezimmerboden um ihr Leben, vergeblich.
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas un hôtel mais un cabaret ! !!!!!!
À éviter absolument, ce n est pas un hôtel .c est un cabaret !!! Ce lieu ne devrait être sur aucun site de réservation
Stayed 1 night in Aug 2017

2/10 Terrible

Dominique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fort mécontentement
L Hôtel catastrophique : Très très sale, pas de balcon ni patio comme indiqué, pas de clim en fonction, pas de lumière dans le couloir, pas de peignoirs pas de chaussons une serviette pour deux, pas de télé, pas de bar et de restaurant de jour, une piscine à moitié remplie, spa inexistant fréquenté par des personnes douteuses, impossible de dormir musique à fonds jusqu'à 3h du matin, loin du centre plus de 5 kilomètres, pas de bouteilles d eau à la vente et encore moins dans la chambre comme indiqué dans la réservation. On nous a changé d hôtel mais la seconde chambre était pire. Hôtel pas digne de même 1 etoile de plus les taxes de séjour sont de 440 dirhams par jour et par personne. La CB ne fonctionnait pas et on a été obligé de courir chercher de l espèces. Le personnel est incompétent et aucun responsable n est present. Ils ont refusé de nous rembourser pour changer d hôte. C est honteux que vous cautionnez ce type d établissements très très mal fréquentés avec des prestations inexistantes et mensongères comme indiquées dans la réservation. Je vous somme de me proposer une solution comme compte tenu des 3 jours d enfer que nous avons vecu. De plus on nous a volé des habits et des bijoux fantaisis achetés en Espagne quelques jours avant. Avec la chaleur comment pouvez vous valider des établissements de ce type sans clim et sans eau potable même à la vente? Je suis très très très mécontente de cet hôtel et de votre service de réclamation qui n a même pas noté mes recla
Stayed 3 nights in Aug 2017

2/10 Terrible

Hassan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dårligt
Dårlige service og der er ekstra betaling uden hotels.com oplyser om dette
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

2/10 Terrible

Brigitte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hier wird unter falscher Flagge gesegelt!!
Erwarten Sie nicht das, was angekündigt wird. Statt Wellness und Spa hämmert mitten in der Nacht laute Disco-Musik durchs Haus. Der neue Club Blacks ist ein Nachtclub mit Animation und in das Hotelgebäude integriert. Ballermann lässt grüßen...

6/10 Okay

MOHAMED, marrakech

Liked: Cleanliness
Disliked: Staff & service
hôtel moyen personnels souriants service nul tu demande la chose plusieurs fois pour l'avoir petit déjeuner correct trooooooop de bruit la nuit des nights clubs

4/10 Poor

caroline, londres

Liked: Room comfort
Disliked: Property conditions & facilities
Hôtel charmant mais personnel à l'accueil pas d'informations, on vous laisse découvrir seul tous les services et les atouts de cet hôte ( spa, la salle du petit dejeuner la piscine intérieure , ..deux nuits sans sommeil à cause de la boîte de nuit insonorisée de plus c'est un restaurant aussi et on vous oblige à consommer et la note est plus salée que la réalité et pour finir la véranda qui ne se ferme pas..on ne se sent pas en sécurité !!!!!

4/10 Poor

ziani, Toulouse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour à oublier au Palais de Calife
C'était un séjour presque ordinaire. Il a commencé par un problème de chambre. On nous a donné une petite chambre qui n'avait rien à voir avec celle qu'on a reservée. Aprés une réclamation auprès de la réception, on a debarqué dans une autre chambre: une chambre spacieuse, avec un petit salon mais pas de balcon,une douche et un minibar qui ne mmarche pas. Certes, l'hôtel se caractérise par une décoration arabo-islamique, mais il est très loin du centre de la ville. Le quartier est paisible, mais pendant la nuit cette paix est perturbée par l'activité bruyante des clients d'un bar situé à côté de l'hôtél.

10/10 Excellent

Javier, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle chambre, service acueillant, excellent petit-déjeuner. Just à côte du pub La Luna!

2/10 Terrible

Salvador, Sevilla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sucio y mal organizado
El Servicio es muy malo, no cambiaron las sabanas en toda la estancia, había que pedirles toallas limpias y demás útiles de higiene, así como la limpieza del espejo del baño. Desayuno repetido los 8 días de estancia y muy pobre. Un recepcionista hablaba francés, ingles y árabe, otro hablaba francés, árabe y muy poco de español, todo el resto del personal solo hablaba francés y árabe. El establecimiento no esta insonorizado y la música de la discoteca y del pub se escuchaba hasta 4 de la madrugada. La última noche tuvimos que hacernos la cama nosotros.
ducha, no bidet

8/10 Good

patrice, agen

Liked: Cleanliness, staff & service, room comfort
palace en travaux
Séjour enchanteur

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
mal placé
plage degoutante pour ainsi dire pas de restau valable.tres loin du centre par rapport a vos indications sur votre site.sinon les employes tres sérieux et les petits déjeuners tres bien

2/10 Terrible

Aubert, hautes alpes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
voyage en famille
Hôtel qui ne mériterai même pas une 3 étoiles . Restauré de qualité moindre chambre pas chauffée en gros une vraie arnaque

2/10 Terrible

Rain, Málaga

Liked: Cleanliness
Disliked: Staff & service, room comfort
FALSOS Y MENTIROSOS
Nos han engañado nos mantuvieron el la recepción durante dos horas intentando cobrarnos el desayuno y tasas de más. Nos sentimos engañados decepcionados y hemos pasado un mal rato en el que perdimos dos horas y en la que mi madre de casi 70 años sufrió de ansia.

10/10 Excellent

lina y marua ji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precioso....de cuento
Acabamos de vivir nuestra primera experiencia en Marruecos, mi hija de 16 años y yo, su madre. Elegimos Tanger por la cercanía y nos ha encantado, la ciudad y la gente. Son súper amables y hospitalarios, me he sentido por unos días en otro mundo. El hotel Palais du Califa excelente..es un riad de lujo y nos han hecho sentir como en casa, mimados y protegidos. El masaje gratuito súper relajante . El personal muy amable y preocupado en todo momento por hacernos la estancia agradable.. un saludo especial al joven de recepción. ( perdón, no recuerdo su nombre). Y qué decir de Mohamed, nuestro chofer, un encanto de persona. Por supuesto que recomiendo este hotel sin ninguna duda y si vuelvo a Tanger volveré allí. Un abrazo para todos.....Lina y Maria José.