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Reviews of Batavia Apartments, Hotel & Service Residences

3.5 out of 5
Batavia Apartments, Hotel & Service Residences
Jl. K.H. Mas Mansyur Kav. 126. 126, Jakarta

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 73 reviews" "
Rating 8 - Good. 28 out of 73 reviews" "
Rating 6 - Okay. 14 out of 73 reviews" "
Rating 4 - Poor. 11 out of 73 reviews" "
Rating 2 - Terrible. 3 out of 73 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

8.4/10

Amenities

6.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Govintharasah

Stayed 2 nights in Jun 2023

8/10 Good

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Batavia Apartments is close to Jalan Jenderal Sudirman, where there are several major shopping areas. On Jalan Benhil, within walking distance of Batavia Apartments, there are several ATMs, restaurants, and convenience shops for snacks and drinks. There are always taxis located outside the Apartments, making transportation very easy from there. The staff are friendly. It's nice to have a spa on site, and I enjoyed a relaxing massage on the day I arrived. The pool area is beautiful.
Stayed 4 nights in Mar 2023

6/10 Okay

John

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Bathroom shower was not properly draining and it took 2 repair calls to resolve.
Stayed 3 nights in Jan 2023

8/10 Good

Lukman

8/10 Good

GUEZENNEC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Clarence

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything about the hotel it was a very nice experience
Stayed 5 nights in Sep 2019

4/10 Poor

Khang

Disliked: Property conditions & facilities, room comfort
Old apartment, not a hotel
This’s a very old and small apartment. It isn’t comportable for business staying. There is no desk for laptop. It’s an apartment but not hotel. Toilet and showers are very old.
Stayed 2 nights in Mar 2019

6/10 Okay

afonghk

Business traveller
Liked: Staff & service
If you have a tight budget, this is a good choice.
Stayed 2 nights in Mar 2019

4/10 Poor

Amelia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great location and great service. Apartment too old, smell like mildew. Old furniture and look raggedy
Stayed 7 nights in Jul 2018

10/10 Excellent

EISSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

6/10 Okay

johanes, melbourne

Liked: Cleanliness
Disliked: Property conditions & facilities
Good location
It’s a good location around cbd for business trip. Air conditioning makes a lot of noice. Breakfast food cold, weird serving for toast as we don’t get our own knife for spread the butter and jam. They put knife inside the jam. Toast machine need to trial to know the correct settings. Apartment utensils is bad. Good value for 2 bedroom apartment
Stayed 5 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Aidah

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property not maintained well. Room had drain flies and cockroaches. Staff tried their best at service but failed. No proper training. Very difficult to access property as Tower 1 gate is always closed and UBER/Grab Drivers had to go around back to the main road to come to gate 2. Most Drivers will cancel the trip as it would take another 5-15 mins depending on traffic. Definitely won’t stay there again.
Stayed 3 nights in Feb 2018

8/10 Good

Bruce

Liked: Staff & service, room comfort
Batavia Apartments
Last time I had a 2 bed apartment. It was great. Had a 1 bed and very old and run down It a great location and great pool area
Stayed 7 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

KOK SIONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
hotel ok. but neighbourhood so sk
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad for the price.
Room is great for the price you pay. You will get free breakfast too. However ,there is nothing around in the area.......oh, one negative is that there is a construction next to the apartment.
Stayed 2 nights in Oct 2017

4/10 Poor

Amaan, Australia

Disliked: Staff & service
Management can not communicate in English Not willing to accommodate basic needs I had booked the hotel for 5 but everyday of my stay I had to pay for extra person breakfast / towel water bottle just about everything
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean swimming pool , always there is a taxi available
Stayed 6 nights in Sep 2017

10/10 Excellent

kawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2017

8/10 Good

Silvio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice, but surely could be better.
Our group was big (family of 7) so we booked a 3 bedroom penthouse for 3 nights. Pros: The apartment was huge, and spacious. The in room laundry machine was nice to have. Each of the 3 bedrooms had a suite with shower and toilet. The pool is nice. The staff was kind and attentious to our requests. Cons: Besides it is enormous, it's very outdated. The towels were worn by use. There were some small cockroaches around. Two of the toilets had leakages. The room is not sound proof. We could hear everything from outside, even being at the 33rd floor.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Have been back to this hotel 4 years in a row. Will not go wrong.

6/10 Okay

Verified traveller

Don't expect much
Was recommended to stay in this hotel due to it's proximity to the company where I am attending business meetings. Otherwise, it wouldn't be my choice stay.

6/10 Okay

Nani, Melbourne

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Strategic location
Staff were friendly and helpful, especially the houskeeping staff. The wifi facility was fantastic (when it worked!). The room and beds were very comfortable, but the room facilities are getting very old and tired. The sheets were old and appeared dirty, there was always a puddle of water in the laundry area. The air conditioning in the bedroom leaks. The maintanance of this appartement was poor. Very nice room and location, it will be a shame if they lose customers because they cannot keep up with the maintanance, considering there are so many newer apartements in the area which are very competitive and available.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old in everything.
Very bad apartment, i wish that i paid withoit come to this apartment, i checked in on 2:00 pm,, i checked out on 9:00 pm,, i cant explain how badly this apartment is.

2/10 Terrible

Ady, New York, USA

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad experience
This hotel apartments not worth for money. No soap, dirty towels, broken toilet, dirty bathroom, noisy construction, no towl in the pool and sleepry walkway to the pool area. Parway to every where. Trafick was bad. I will not recommend stay there, better stay in regular hotel. They requested to put deposit $75 dollar usa, now already one week still not refund to my credit card.

6/10 Okay

Frankie

Liked: Staff & service
Value for money and conveniently located
It's value for money with good facilities but room decor and condition a little dated.

10/10 Excellent

syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfort
Good and comfy
Response from General Manager on Dec 14, 2016
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Best Regards, Batavia Apartments Management Teams.

6/10 Okay

Cheryl, Perth

Liked: Cleanliness, room comfort
Nice reception area, lift foyers were drap and not airconditioned. Our one bedroom apartment was small, as expected, but we were happy with it. Enjoyed the pool area. This accommodation is targetted towards Indonesians I think. Not much English spoken by staff. No alcohol for sale on premises, though you can brink it into the dining area I was told.
Response from Putri / Sales & Marketing Department on Dec 14, 2016
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Best Regards, Batavia Apartments Management Teams.

8/10 Good

RB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at a reasonable price
the staff are polite and helpful. The food via room service is good.
Response from Putri / Sales & Marketing Department on Dec 14, 2016
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best Regards, Batavia Apartments Management Teams.

4/10 Poor

Edna, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
gross hotel
The worst hotel . The beddings was not changed, lots of hairs on the linen and it was so unsanitary it will make you throw up. lots of ants. The bathroom was dirty.Gross, Gross hotel.

10/10 Excellent

ROSIDAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Dec 14, 2016
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best Regards, Batavia Apartments management Teams.

4/10 Poor

James, Washington, DC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what it looks like
The apartment building looks to be located centrally, but in fact is accessed through a very busy neighborhood, one that most people would rather avoid. The rooms perhaps looked like the pictures on the internet years ago but don't look that way anymore. They are dirty and noisy. There was an old pan, two dishes one glass and a knife that wouldn't cut through a plastic band in the kitchen. The lobby smelled of cigarettes as did everyplace else. The apartments seem to be a favorite of single male visitors to Indonesia with things other than seeing the sights on their mind. I would not bring a family here. Will not return, but if you want cheap basic western accommodations in Indonesia and don't mind getting ads from massage parlors shoved under your door at all hours, then you might want to try it out.

10/10 Excellent

H.

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
出張で4泊しました。 水回りの設備にやや古さはありますが、毎日キレイに掃除をしてくれる為、不快な点はありません。例えばアポの都合でお昼に外出すると、部屋に戻るまでに掃除がされていないようなホテルも多々ありますが、こちらは外出状況を定期的に把握するように努められているようで、戻ったら部屋が汚いままという事は一切ありませんでした。 朝食も美味しく、毎朝違う種類の料理が並び、とても良かったです。 建物は2棟ありますが、各々サークルKとファミリーマートが地下にあり、おつまみやインスタント食品も買えますし、徒歩5分程のANZタワーに行けば、色々なビールを買う事もできます。 部屋は都内の一般的な１LDKよりとても広く、高層ビル群をみながら、ゴージャスな気分で部屋で晩酌できました。 Batavia Apartment Tower 2と言えば、外出先からのタクシーでの移動も正面玄関まで送ってくれますし。また、出てすぐのところにBluebirdのタクシーが待ってますので、観光地や飛行場への移動も問題ありません。 廉価ながら、従業員の方々の対応はとても丁寧で、アイロンやドライヤーや、わがままを言っても嫌な顔せずに持ってきてくれます。 総じて、とても良い滞在になりました。

8/10 Good

ATSUKO

Travelled with group
Liked: Amenities, property conditions & facilities
8人の女子旅に利用しました。 リビングも広くて、四つのベッドルームにシングルベッドが２台ずつあってコスパがとても良かったです。多少古い感じですが、朝食も付いていて良かったです。
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Business traveller
トイレが壊れていた。それ以外は特に問題無かった。日本人駐在員が長期間使用していて、片言の日本語で理解して頂けました。
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

marcus

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
budget, but good budget
This is a true budget hotel, the rooms are old, the food is not fantastic. But the pool is nice, and are you here for business it is very near the crucial area. But, most important of all, the people are SUPER-nice. So, budget, but good budget ;)
Stayed 1 night in Nov 2019

8/10 Good

Hide, バンコク

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
施設については特に問題は有りません。
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
快適な滞在ができました
アパートとして作られた部屋をホテルとして使っており、広くて快適です。 バスタブ、電子レンジや大きなプールもあり、設備も十分でした。 コストパフォーマンスは高いと思います。
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
汚い。トイレの水の故障。虫が何匹もいた。急に電球が割れたりなど大変でした。
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service
リーズナブルコスト、リーズナブルサービス
設備が少し古いが、一通りのものが揃っている。簡単な自炊も行う長期滞在者には便利。値段も手ごろ。
Stayed 1 night in Dec 2018

8/10 Good

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Hyun ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018

4/10 Poor

Fany

Los apartyamentos son muy seguros. Un poco anticuados pero funcionales.
Stayed 1 night in Aug 2018

2/10 Terrible

mansour, مزدحم ولايوجد مواقف بسبب قربه للحبيب

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
لاتسكن في بتافيا
فندق قذر وصراصير واثاث قديم ووسخ، حسنه وحيده المكان فقط اما الباقي ...
Stayed 3 nights in Jul 2018

8/10 Good

adel

Liked: Staff & service, property conditions & facilities, room comfort
.
السكن فيها جميل بالنسبه لسعرها يعيبها النظافة ليست بالمستوى المطلوب والافطار غير جيد بالنسبه لنا نحن العرب اكل اندونيسي فقط
Stayed 4 nights in Jul 2018

8/10 Good

TAREQ

Liked: Room comfort
حلوه بالمجمل
سعره مقبول و معقول جدا