Ratings based on 274 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller

Good location

Posted 31-Jan-2016
Upon check in we were put in a king room - had reservation for double - had to move - dirty towel- funny smell- ok breakfast
2 out of 5
by A verified traveller

Posted 10-Jan-2016
Pros: location near main rd and families condo
Cons: put a sink in the actual bathroom, so that you can wash your hands before opening door
Location: fine
No sink in the bathroom - shower stall needed to be replaced - outlets near sink not operating properly. Staff was very friendly, and helpful, but room amenities were disappointing
5 out of 5
Recommended
for Everyone
by A verified traveller from miami

Nice hotel and very clean.

Posted 28-Dec-2015
Perfect conditions for our trip to Tampa. Nice personnel.
1 out of 5
by A verified traveller from Tx

The worst experience I have had in a hotel.

Posted 29-Nov-2015
I'm not a person that writes reviews, but this hotel needed one. Terrible, the hotel and the room was dirty, kill one big roach and a silverfish. Dust in the tables, toilet wasn't clean well, hairs in the bathroom floor and bad odor in the room. I used a spray Lysol to clean the room. Rugs were disgusting. We didn't eat breakfast because we cannot see ourself one more hour in that hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from Philadelphia

Great value.

Posted 17-Nov-2015
I was looking for a clean, comfortable room for a reasonable price close to the University of South Florida. I didn't need anything fancy. I was very pleased with the Sleep Inn. I found the comfort and cleanliness that I was looking for, plus a lot more. The staff was very accommodating, providing me with detailed directions for wherever I needed to go. There was a free breakfast bar, a fitness center, an outdoor pool, and a business center where I was able to check in and print out the boarding passes for my flight home. I would definitely stay here again.
4 out of 5
Recommended
for Families
by Matthew from Jacksonville, FL

I'm Coming Back!

Posted 12-Nov-2015 on Hotels
Overall, a very pleasant stay. Rooms were well-appointed and clean, just a little on the small side. Shower was great! Special kudos to the swing shift clerk (3-11). Silly me as I never got her name, but her genuine nature and great sense of humor were so welcome and unique. Outstanding job!
5 out of 5
Recommended
for Personal Event
by AYANNA from Gainesville. FL

I'll Be Back!!!

Posted 8-Nov-2015 on Hotels
Awesome, Beautiful Rooms and Relaxing!!!
5 out of 5
Recommended
for Families
by jose

This traveller left a rating score only Posted 30-Oct-2015 on Hotels
2 out of 5
Recommended
for Families
by Jeffrey

Will never stay there again

Posted 28-Oct-2015 on Hotels
The hotel is built terrible. The walls are paper thin. You can hear everyone in the halls and all around you. The floor above you squeaks whenever anyone is walking around. The maids would wake you up at 9:00 to see if you want room service. You can hear them bang on everyones doors all around you. It was a terrible experience.
Comment from Hotel Management
2-Jan-2016 by Melissa, Hotel Management
Dear Jeffery, Thank you for your review. I regret to hear that you were not satisfied with your stay. I apologize for my housekeeping staff waking you so early in the morning. I'm sure you expected to sleep in while staying at the Sleep Inn. I will address this immediately. I apologize also for the noise from other guests. If I had been aware I would have done everything within my power to seek a more peaceful room for you. Please accept my sincerest apologies. Sincerely, Melissa Bathe General Manager
2 out of 5
by A verified traveller from Jacksonville, Fl

uncomfortable

Posted 26-Oct-2015
Pros: Checkout was easy and friendly staff
Cons: mattresses and a more welcoming lobby appearance
Location: Busch Gardens was great!
Hotel needs to renovate. Beds are highly uncomfortable and I felt every spring in the mattress on my back. Carpet was filthy and hotel had a musk odor as soon as you walked into it. Not mention the wildlife animals that tried to sneak into the hotel (saw them myself, raccoons). Won't stay again.
Comment from Hotel Management
2-Nov-2015 by melissa, Hotel Management
Hi Shawnta, I am sorry for your dis-appointing experience during your recent stay. I realize that the raccoons raise a high amount of concern. Because our hotel was built near the woodlands,the raccoons sometimes make an appearance because some guests have found entertainment in feeding them, causing them to loose their fear of people. After many calls to Animal Control Services, they have not been considered a threat. All other complaints are within the control of myself and my staff. I will certainly address these issues right away. I sincerely apologize.