Floors were dirty, had to wash my feet before I got into bed. Shower curtain had mildew on the bottom. Bed was uncomfortable, woke up with a sore back. Pillows were nasty, worn out. Took 100 tries or so just to get the room key to work. Put the card in the key slot multiple times, sometimes the red light would come on, sometimes the green light would come on, sometimes no light would come on and you just could not get the door to open.