Ratings based on 1,316 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromFlorida

Super great time!

Posted 11-Aug-2016
Could not have been happier. Stayed with three teens. Awesome shuttle Service to Adventure Island and Busch Gardens. Super staff, just overall awesome stay.
Comment from Hotel Management
17-Aug-2016 by General Manager, Hotel Management
Thank you for your feedback. I am glad to see you enjoyed your stay with us! Our staff does their best to provide top notch quality customer service that is synonymous with the Hyatt brand. We hope to see you again in the future!
4out of 5
by A verified traveller

nice hotel next to busch gardens

Posted 8-Aug-2016
Pros: cleanliness of rooms,very nice staff,pretty good food especially the breakfast
Cons: please improve the pool
Location: location is great for busch gardens but neighborhood is very rough
room was actually very nice but had a mildew smell coming from air conditioner and mildew on air conditioner vents and buttons on air conditioner didn't work either it would just go back to 66 degrees and we would freeze.but hotel was very clean and staff very nice,hotel food was actually pretty good also.unfortunately hotel is in a rough neighborhood.i work as commercial pool technician and one thing I absolutely did not like was condition that the pool was in,pool tiles were absolutely disgusting,black grease all over tiles, they have not been clean in months even at least a year,black algae on some parts of pool surface,barely any flow coming out of pool returns,surface of pool in bad shape but not to bad,i can say if my pools looked like that I would be fired on the spot and health department would shut it down.i would share my photos but I'm not going to go that far into it.but all and all its a nice hotel
Comment from Hotel Management
13-Aug-2016 by Paul, Hotel Management
Thank you very much for your feedback. I am happy to hear that you overall enjoyed your stay at our location. As for the pool, we truly do appreciate your criticism, as we use this to improve ourselves, so that we can provide the best quality experience to all who stay here. We have already begun the necessary actions to improve the condition of our pool. I hope this will not deter you from staying with us again in the future.
5out of 5
by A verified traveller

Very nice Hotel close to Bush Garden.

Posted 2-Aug-2016
This was our second time staying at this hotel. We really love it, super clean, food really good.
Comment from Hotel Management
8-Aug-2016 by Paul, Hotel Management
Thank you for your feedback. I am thrilled to hear that you enjoyed your stay with us. We do our best to make a lasting impression for all of our guests who stay with us. I hope to see you again in the future.
2out of 5
by A verified traveller frompennsylvania

Posted 1-Aug-2016
Hotel in need of updating. Hallways especially near elevators are tight. No laundry facilities. Room was fairly comfortable but in need of new carpet, furniture. Breakfast area needs to be expanded. Had to wait for seating.
Comment from Hotel Management
8-Aug-2016 by Paul, Hotel Management
Thank you for your feedback. With feedback such as yours, we are able to further improve on our facility. Our hotel is scheduled to go through renovations in September. We invite you to stay with us once, so that you can experience the new and improved Hyatt Place Busch Gardens. We hope to see you in the future.
5out of 5
by A verified traveller fromtrinidad & tobago

best bang for your buck!

Posted 30-Jul-2016
I always stay at Hyatt Place because it is, by far, the most economical. I appreciate the FREE wifi, FREE parking and FREE breakfast. Plus the rooms are always clean and staff are always accommodating. I have recommended Hyatt Place to numerous friends and family.
Comment from Hotel Management
8-Aug-2016 by Paul, Hotel Management
Thank you for your feedback. I am thrilled to hear that you enjoyed your stay with us. We do our best to make a lasting impression for all of our guests who stay with us. We hope to see you again in the future.
5out of 5
by A verified traveller fromNorth Miami Beach, FL

Nice hotel close to Bush Gardens.

Posted 25-Jul-2016
Very nice, clean would recommend this hotel to my friends. Great when traveling with kids. Rooms are spacious and the free Wifi and complimentary breakfast are a plus (if you are kosher there are even a few items on the breakfast menu you can enjoy as well).
Comment from Hotel Management
30-Jul-2016 by Paul, Hotel Management
Thanks for your feedback! We are very happy to hear you enjoyed your stay. We do our best to provide quality customer service, and comfortable rooms for all of our guests. We hope to see you again in the future.
4out of 5
by A verified traveller fromPort st. lucie, florida

Few problems

Posted 16-Jul-2016
Pros: The staff was very good.
Cons: You need to have microwaves and laundry rooms for your guess that are not traveling just for a weekend but for guess that need to stay there longer.
Location: Bush Garden, the University of South Florida and the Zoo.
The few problems that made my stay a little challenge first, we were not aware that there was not microwaves in the rooms and that the hotel did not have washer and dryer in the hotel. Now because of this issues our stay was more expensive and the expensives were not in our budget. Also another problem not with the hotel but with expedia is that I was not allowed to use my disable military veteran discount. Other than that everything else was good.
Comment from Hotel Management
28-Jul-2016 by Paul, Hotel Management
Thank you for your feedback! We are happy to hear that you found our staff professional and helpful. As for the microwaves, while we don't have them directly in the rooms, we do have one for guest use available in the lobby. Currently, we are looking into having a laundry facility on site for our guests. We hope you will come back and stay with us again in the future.
3out of 5
by A verified traveller fromtampa, fl

Kids out of control

Posted 26-Jun-2016
The pool was closed because parents weren't supervising thier kids and the kids caused pool issues. Card reader problems and staff did nothing to get it under control. No adult hours for the pool. Also kids running in halls like craxy.
Comment from Hotel Management
8-Jul-2016 by Manager, Hotel Management
Thank you for writing a review of our location and expressing your concerns. I apologize that the experience was less than satisfying. We here at Hyatt Place will be more proactive when it comes to guest's behavior at the hotel. I do hope that you will give us another opportunity to serve you.
4out of 5
by A verified traveller fromUlm

Guter Ausgangspunkt zu Busch Garden...

Posted 25-May-2016
Alles gut,.. Kühlschrank hat nicht gekühlt bei Ankunft wurde aber sofort behoben... Kaffee ging beim Frühstück leider an beiden Tagen aus... Ansonsten alles gut auch das Frühstück in bewährter Hyatt Qualität...
Comment from Hotel Management
28-May-2016 by Assistant General Manager, Hotel Management
Thank you for reviewing our property! We are happy to hear that you enjoyed your stay. I hope you will stay with us again in the future!
4out of 5
by Sergio fromHialeah, Florida

Nice Hotel. Close to park. Excellent breakfast.

Posted 23-May-2016 on Hotels
A good small Hotel. Little overpriced. Clean but far from modern. Friendly staff. Good breakfast. Nice location, close to Bush Gardens.
Comment from Hotel Management
by Paul, Hotel Management
We appreciate having you here with us during your time in the Tampa area. If you ever return, I hope that you will choose to stay with us again.