Ratings based on 1,414 Verified Reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller fromBoston

Posted 24-Feb-2017
We booked a two beds for 3 adults they gave us 1 bed even the reservation two beds . They said They informed Expedia of unavailability of two beds. How they reserve one bed for 3 adults??
4out of 5
Recommended
for Everyone
by A verified traveller fromMiami, FL

Posted 23-Feb-2017
Checked in very late and were accommodating. Room was spacious and clean.
3out of 5
by A verified traveller

Just OK at best

Posted 17-Feb-2017
Started out poorly as I had reserved a room w a king sized bed and none were available: Clerk apologized but said a big group came in and took them all. Room was OK bed was uncomfortable. Breakfast was crappy, dry bread w rubbery egg, ran out of coffee.
5out of 5
Recommended
for Everyone
by A verified traveller fromNew Jersey

Great hotel for Busch Gardens.

Posted 15-Feb-2017
Pros: Great breakfast and accessibility to highway.
Cons: Everything was fine.
Location: Walking distance to Busch Gardens. Close to eateries and highway.
Busch Gardens is walking distance to the park. Easy access to the highway. Many eateries in the vicinity. The hotel was clean, comfortable and the breakfast was really good.
4out of 5
Recommended
for Everyone
by A verified traveller fromPhiladelphia

Ok

Posted 9-Feb-2017
Felt that this location wasn't typical of a Hyatt location. It was fine but I was expecting a bit more.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 6-Feb-2017
Internet wifi was exstreamly slow. Streaming video was out of the question and just checking in for my flight on a website was almost impossible. Facility is very clean and newly renovated. Staff is friendly and helpful. Breakfast was above average for buffet.
5out of 5
Recommended
for Everyone
by A verified traveller

Lovely

Posted 6-Feb-2017
Great hotel close to usf and five minutes away from Bush Gardens. Breakfast was wonderful and the coffee devine! Room on a high floor is very spacious.
3out of 5
by A verified traveller fromDallas

Next to train tracks

Posted 28-Jan-2017
Beds were too firm for me so I barely slept. My co- worker said the same thing. The room was spacious with a full sized sofa. slow internet, breakfast was mediocre. The wet bar area was nice with a mini fridge. It was quiet and I only heard one train in the morning. My co-workers said we were staying in a rough part of town. Very close to Busch Gardens.
4out of 5
Recommended
for Families
by A verified traveller

Nice clean room, very spacious

Posted 27-Jan-2017
Pros: Location was great. Not too far from I-75.
Cons: Hours of the breakfast buffet on weekends.
Location: Close to Busch Gardens and near I-75
My room was great, king bed, clean and big. The breakfast buffet was a bit inconvenient. The hours were the problem. We did not make it down one day.
3out of 5
by A verified traveller

U get what you pay for

Posted 23-Jan-2017
Room was clean but on the second night no one bothered to clean it up.