Ratings based on 1,304 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromNorth Miami Beach, FL

Nice hotel close to Bush Gardens.

Posted 25-Jul-2016
Very nice, clean would recommend this hotel to my friends. Great when traveling with kids. Rooms are spacious and the free Wifi and complimentary breakfast are a plus (if you are kosher there are even a few items on the breakfast menu you can enjoy as well).
4out of 5
by A verified traveller fromPort st. lucie, florida

Few problems

Posted 16-Jul-2016
Pros: The staff was very good.
Cons: You need to have microwaves and laundry rooms for your guess that are not traveling just for a weekend but for guess that need to stay there longer.
Location: Bush Garden, the University of South Florida and the Zoo.
The few problems that made my stay a little challenge first, we were not aware that there was not microwaves in the rooms and that the hotel did not have washer and dryer in the hotel. Now because of this issues our stay was more expensive and the expensives were not in our budget. Also another problem not with the hotel but with expedia is that I was not allowed to use my disable military veteran discount. Other than that everything else was good.
Comment from Hotel Management
28-Jul-2016 by Paul, Hotel Management
Thank you for your feedback! We are happy to hear that you found our staff professional and helpful. As for the microwaves, while we don't have them directly in the rooms, we do have one for guest use available in the lobby. Currently, we are looking into having a laundry facility on site for our guests. We hope you will come back and stay with us again in the future.
3out of 5
by A verified traveller fromtampa, fl

Kids out of control

Posted 26-Jun-2016
The pool was closed because parents weren't supervising thier kids and the kids caused pool issues. Card reader problems and staff did nothing to get it under control. No adult hours for the pool. Also kids running in halls like craxy.
Comment from Hotel Management
8-Jul-2016 by Manager, Hotel Management
Thank you for writing a review of our location and expressing your concerns. I apologize that the experience was less than satisfying. We here at Hyatt Place will be more proactive when it comes to guest's behavior at the hotel. I do hope that you will give us another opportunity to serve you.
4out of 5
by A verified traveller fromUlm

Guter Ausgangspunkt zu Busch Garden...

Posted 25-May-2016
Alles gut,.. Kühlschrank hat nicht gekühlt bei Ankunft wurde aber sofort behoben... Kaffee ging beim Frühstück leider an beiden Tagen aus... Ansonsten alles gut auch das Frühstück in bewährter Hyatt Qualität...
Comment from Hotel Management
28-May-2016 by Assistant General Manager, Hotel Management
Thank you for reviewing our property! We are happy to hear that you enjoyed your stay. I hope you will stay with us again in the future!
1out of 5
by A verified traveller

Posted 17-May-2016
Charged me twice for my room. I paid on Expedia then the hotel charge me again for the room at a higher price.
Comment from Hotel Management
1-Jun-2016 by Paul, Hotel Management
Thank you for taking the time to write a review for our location. I hope that we were able to get your billing situation squared away.
4out of 5
by A verified traveller fromTampa, FL

Nice hotel near USF.

Posted 5-May-2016
Friendly staff and comfy rooms close to Busch Gardens and USF. Fairly family friendly with a decent outdoor pool.
Comment from Hotel Management
7-May-2016 by Assistant General Manager, Hotel Management
Thank you for taking the time to write a review! I am very happy to hear that you found our rooms comfortable, and our staff friendly! I hope you will stay with us again in the future.
4out of 5
by Julie fromPalm Coast

Nice place to stay for our Busch Gardens trip!

Posted 19-Apr-2016 on Hotels
We went to Busch Gardens for the weekend. The hotel was in a convenient location. Enjoyed our stay. We'd stay again in the futurez
4out of 5
by J. Ellen fromPt Charlotte FL

Very good stay!

Posted 18-Apr-2016 on Hotels
Very good experience. There was a bit of confusion with the shuttle driver to take us to Busch Gardens, but the staff did a great job on getting us there. They had the friendliest housekeepers that I have ever experienced!
4out of 5
by Joanne

This traveller left a rating score only Posted 17-Apr-2016 on Hotels
4out of 5
by A verified traveller

Good for a short stay

Posted 11-Apr-2016 on Hotels
Family vacation to Busch Gardens Overall the hotel was good. Decent breakfast, rooms were clean and staff was friendly. Bathrooms are extremely small
Comment from Hotel Management
2-Jul-2016 by Paul, Hotel Management
Thank you for taking the time to write a review on our property. We are extremely happy that you and your family enjoyed your time here in Tampa. I hope that the next time you are here, that we can give you an even better experience.