Ratings based on 1,449 Verified Reviews

4.3 out of 5
87% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Boston

Great stay for Busch Gardens

Posted 24-Apr-2017
Pros: the staff, the shuttle, the complimentary breakfast
We loved the convenience and friendliness of this hotel. The shuttle to Busch Gardens was the best feature. The breakfast had a nice variety and was very good.
4 out of 5
Recommended
for Everyone
by A verified traveller

It will do

Posted 18-Apr-2017
If you need to come into town this is a good place to stay for a few days. Rooms are a great size and clean.
3 out of 5
Recommended
for Families
by A verified traveller from Miami, FL

Decent Hotel

Posted 17-Apr-2017
Stayed here for tour of University of South Florida. Hotel was decent and clean. Pool is very small.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Apr-2017
Great staff, good breakfast, clean rooms, excellent deals on Bucsh Gardens tickets, shuttle was nice! Over all two thumbs up
3 out of 5
Recommended
for Everyone
by A verified traveller from nj

Great for Going to Busch gardens s

Posted 14-Apr-2017
Hotel was nice but very busy. I guess because it was so busy the staff did not do a good job keeping up. Both days during my stay they ran out of plates or utensils or mugs during breakfast. The food was good once we finally got something to eat on. Our room was nice. The phone was broken so several times during the middle of the night. 2am and 3 am the speaker phone just turned on by itself waking us all up. Also the cleanliness of the common areas was not greAt. Someone spilled in the elevator and it was all sticky. A sign was put up but it wasn't cleaned for hours. Same with the women's bathroom. I also got stuck in the elevator with another couple for about 5 mins at the 5th floor. We were just about to use the emergency phone and then we went down. To the fourth floor. We had also asked for adjoining rooms when we made the reservation but did not get them. It was an ok experience but could have been better. The shuttle to and from Busch gardens was great and the driver was very nice.
2 out of 5
by A verified traveller

Room dirty, staff friendly

Posted 13-Apr-2017
Reserved high floor, checked in got 2nd, had to change. Glass shard in bed, kitchen dirty, bath sink dirty, floor not vacuumed. Overall not a great visit. Hotel staff and mgt. did try to accommodate.
2 out of 5
by A verified traveller from cape coral,fl

Overbooked

Posted 11-Apr-2017
We booked this hotel 3 weeks prior to or stay. The reservation was for a room with 2 beds as we had 3 people our group. When we arrived we went through check in and the manager told us that we had a room with 1 bed. I told him that was incorrect, and he walked away without saying anything. After a few minutes he returned and told us that the hotel had been overbooked and that was the only room left because he had to accommodate other guests. No apology. Nothing. He then walked away again and that was it. Will not stay at this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel with even Better and Helpful Staff

Posted 7-Apr-2017
Pros: The awesome staff, the cleanliness and comfort of the rooms.
Cons: the morning breakfast bar probably needs to be expanded to accommodate all guests when booked to capacity
Location: Bush Gardens, the University of South Florida, and the Moffit Cancer Center.
The Hotel was booked to capacity and the amazing staff was extremely professional and able to tend to everyone's needs with courtesy and friendliness and we had several from needing a baby crib to toothpaste. There entire staff was awesome!
5 out of 5
Recommended
for Everyone
by A verified traveller from Tampa, FL

Nice hotel, clean rooms, nice staff

Posted 24-Mar-2017
Nice hotel, friendly staff, clean rooms. Reasonably priced, Near Busch Gardens & USF
5 out of 5
Recommended
for Everyone
by A verified traveller from West palm beach, FL

Hidden gem

Posted 24-Mar-2017
Perfect little get away hotel. Very clean and modern and was beautiful inside the room.