Ratings based on 1,060 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Surrey UK

Great Hotel

Posted 28-Aug-2015
Pros: Everything!! A bit cliche but the rooms were clean and changed regularly, breakfast was good and the staff were extremely helpful.
Location: Very near to USF, Busch Gardens and Adventure Island! Worth a visit to Ybor City, Especially The Columbia Restaurant and The Tampa Theatre.
Close to Busch Gardens and Adventure Island with the added bonus of a free shuttle bus within a 3 mile radius. The hotel staff made us feel really welcome and were very helpful and friendly, they even got my daughter a present as she would be staying in Tampa to study at USF, which incidentally is also very close.
3 out of 5
by A verified traveller from South Carolina

Muy Caliente

Posted 27-Aug-2015
The hotel itself was fine, the rooms were nice and clean. The problem was that the AC was barely working. The manager lady came and looked at it and determined it was in fact not working after i called. We had JUST checked in, it was warm and uncomfortable. Her fix was to bring a box fan in. No offer of another room and she wasnt very nice about it. If the AC worked then it would have received much higher ratings, but that is kind of a bare minimum amenity.
4 out of 5
Recommended
for Everyone
by A verified traveller from Tampa FL

Nice Hotel! Comfy bed!

Posted 25-Aug-2015
We have stayed at The Hyatt before just at different locations. All locations have been nice. The bed is always comfortable and the air condition is wonderful (especially in south Florida)
Comment from EPC
26-Aug-2015 by Eva C., EPC
Thank you for your feedback! Our Hyatt Grand beds are known to be the most comfortable beds. Hope we get to see you the next time you are in Tampa! Tank you again!
3 out of 5
Recommended
for Everyone
by A verified traveller from Philadelphia

Nice Hotel

Posted 12-Aug-2015
Comfortable and clean. Not necessarily extravagant, but guests will find the rooms and lobby accommodating. The staff is extremely friendly.
Comment from Hotel Management
26-Aug-2015 by Eva C., Hotel Management
Thank you for your review. We are a limited service hotel but we do our best to offer our guests anything they want. Thank you for your time.
5 out of 5
Recommended
for Everyone
by A verified traveller from wales

Great hotel close to Busch gardens

Posted 11-Aug-2015
Pros: Friendly helpful staff
Location: Busch gardens
Clean friendly hotel hotel ideal for visiting Busch gardens.
Comment from EPC
26-Aug-2015 by Eva, EPC
Thank you happy traveller! We appreciate your awesome review! We hope you and your family make it back to us the next time you are in Tampa! Thank you again!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Aug-2015
Quick check in. Nice room. Friendly staff. Clean facilities.
Comment from EPC
26-Aug-2015 by Eva Chin, EPC
Thank you for your feedback! We try to make our guests stay as streamless as possible. We try to give them more time to enjoy themselves and their families. Hope to see you again!.
4 out of 5
Recommended
for Everyone
by A verified traveller from coral springs Fl,

Convenient Location

Posted 11-Aug-2015
Close to Busch Gardens, the breakfast was really good!!
Comment from EPC
26-Aug-2015 by Eva, EPC
Thank you! Our HOT AM Skillet is popul;ar with a variety of items to choose from. Hope you use us the next time you are in Tampa!
5 out of 5
Recommended
for Everyone
by A verified traveller from GCM

Best Choice to stay near BG

Posted 29-Jul-2015
I would highly recommend Hyatt Place . Excellent Service, pleasant staff and their organised shuttle service , hot breakfast and list goes on
Comment from EPC
26-Aug-2015 by Eva C., EPC
THANK YOU for the PERFECT review! We strive to offer superior service and clean rooms. I'm happy to hear that you experienced it all! We are well know as partners with Busch Gardens and can find great deals with them. We will be waiting for you to visit us the next time you are in town! Thank you again!
3 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Ants, Ants and more Ants

Posted 27-Jul-2015
We were fine until my boyfriend saw that there were ants from the door to the ceiling, to the top of the headboard and side table. After contacting the front desk after midnight i was told there were no more rooms available and he'd see what he could find to spray. Whatever he found only made the ants move around. I was itchy all night and slept about 2-3 hrs because i was afraid they'd crawl on me and constantly got up to make sure they weren't still coming down the headboard, which is what they started doing after he sprayed. we love this hotel which is why we came back again after staying the weekend prior, but the lack of concern for guests makes me NOT want to return.
4 out of 5
Recommended
for Everyone
by A verified traveller from Miami FL.

Trip to Busch Gardens

Posted 21-Jul-2015
This hotel is always a go to for my family in any city. I must say that it didn't meet all of my husband's expectations however, for me I was satisfied. It's right across the stree from Busch Gardens (behind). This was a plus for us both. I was close to many nice places to eat and shop. I would return and recommend it to others...