Ratings based on 489 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
65% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller fromNewfoundland, Labrador

Close to airport, cheaper, comfortable

Posted 4-May-2016
Cons: Kitchen wasn't well equipped
The receptionist, sorry don't remember her name, very helpful, got our boarding passes for us.
1out of 5
by A verified traveller fromNew York

Most unwelcome experience

Posted 2-May-2016
This will be the their time I type this horrific story. Once for their manager, second for their survey and now for Expedia. long story short, check in flawless. We checked in at 3pm were out the entire day. Booked a bed and sofa bed for 4 people total. We really only needed the room to sleep from 1am to 6am. Nothing should have been an issue. The sofa was asked to be made at check in. During the only 20 minutes we were actually in the room we only needed a hot shower and an iron for our dress. Iron was not in room although the ironing board and the holder for the iron was. Was told by the front desk there wasn't any "available" not even from a vacant room like I suggested. We left and returned at 1am to nap for 5 hours to a room with no sofa bed set up. No sheets, nothing at all. The night agent had to have been the most unhelpful unprofessional front desk person. Hung up on me twice or three times, didn't care to help and even yelled at me. She was a joke. Completely ruined our stay. Horrific experience. Never again, don't bother this place isn't even worth it for a 5 hour nap. Go elsewhere and save yourself the headache and disappointment.
5out of 5
by A verified traveller froms

good

Posted 28-Apr-2016
I have to change room on the first night because the room smell like cigarettes. Continental breackfast wasn't always enough food available. But I like the location. Very helpful stuff.
Comment from Hotel Management
5-May-2016 by Manager, Hotel Management
Thank you for sharing your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Still, I am glad to read that you had a satisfactory stay overall and enjoyed our friendly customer service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
2out of 5
by A verified traveller

Old needing renovation

Posted 29-Mar-2016
Simply put urs old and extremely musty odor...very moldy! No updates in a very very longggg time. Sad but true. I am very frustrated to read about places that are suppose to be ok and find out when I get there... that its not. Update pictures and people need to be honest.
3out of 5
by A verified traveller fromontario

Close to airport

Posted 25-Mar-2016
Adequate hotel. Small rooms for a suite. Bed room and tiny kitchen area. Ypu need to ask for dishes etc. Front desk staff were helpful Breakfast was a granola bar or fruit. Grab and go not breakfest. Would have like milk or cream for the coffee not powder
3out of 5
by A verified traveller

Useable; close to the airport

Posted 10-Mar-2016
Location: Ok - nearest place for eating was about a mile away, Golden Corral - the food was ok but the place was a little run down. T
The room was large and ok. The continental breakfast was called "grab and go" which described it, though the only thing I found to grab was some breakfast bars.
3out of 5
by A verified traveller

Close to airport...easy to get to

Posted 9-Mar-2016
Good value for the money. Excellent little kitchenette.
Comment from Hotel Management
14-Mar-2016 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed our fully equipped kitchens as well as our convenient location. I’m so pleased to read that you found our hotel to be a good value! Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
3out of 5
by A verified traveller frombos

Close to airport and elsething else, price is okay

Posted 7-Mar-2016
I stayed twice. Each 1 night. The 1st night room smells smoking and the 2nd time, the room has very strong dog smell. Hskp can do a better job.
4out of 5
by A verified traveller fromYorktown, NY

hotel was family run, clean, affordable

Posted 6-Mar-2016
Pros: Family run
Cons: Nothing that I can comment on
Location: Beach, shopping, restaurants etc
Many families book this hotel service good, clean and reasonable
5out of 5
by Patricia

This traveller left a rating score only Posted 28-Feb-2016 on Hotels