Ratings based on 427 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
80% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from A

Nice friendly hotel

Posted 5-Feb-2016
Nice hotel for long term. Stuffs are nice and friendly will stay again.
Comment from Hotel Management
9-Feb-2016 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your kind comments about our friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
3 out of 5
Recommended
for Everyone
by A verified traveller from NYC

Okay for a short stay.

Posted 24-Jan-2016
Pros: Convenient.
Cons: Upgrading the bathroom sink and microwave.
Location: It was close to the airport and two major malls.
I didn't stay for vacation but to look at apartments in the Tampa area. The staff was nice. I read other reviews that their rooms weren't clean so I did spray the bathroom, kitchen and other surfaces with Lysol. I'm glad that I did because a lot of dirt wiped off. I would recommend the hotel if you really just need a place to sleep and keep your stuff.
Comment from Hotel Management
1-Feb-2016 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I appreciate your comments regarding our location and staff; however, I sincerely apologize for the cleanliness issues you experienced. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our housekeeping staff. I really appreciate you bringing this to our attention. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
3 out of 5
Recommended
for Everyone
by A verified traveller

Pratique, proche aeroport

Posted 14-Jan-2016
Pros: Proximité aeroport et prix
Des bons employes. Proche aeroport et service de navette
3 out of 5
Recommended
for Business Travellers
by A verified traveller from gurnee, ill.

nice location, close to airport

Posted 12-Jan-2016
my room #231 was very comfortable and relaxing. good location to tampa and oldsmar and Clearwater.
Comment from Hotel Management
20-Jan-2016 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I'm glad that we were able to accommodate your needs with our convenient location and comfortable rooms. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
1 out of 5
by A verified traveller from Bermuda

Terrible hotel

Posted 11-Jan-2016
Pros: The staff.
Cons: More checks for smoking guests who break the rules and are inconsiderate of other guests.
Location: Location was good and close to the things we wanted to do.
The staff were pleasant and helpful, but the elevator was out of service so we had to carry our luggage up to the second floor. Staircase held trash, so it was always smelly. A guest was smoking marijuana every day even though it was a no smoking hotel so the halls were toxic. would not stay at again.
Comment from Hotel Management
20-Jan-2016 by Manager, Hotel Management
Thank you for your recent review of your stay. The situation you described is unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, we will make sure that we are walking our property frequently to ensure that your experience is not repeated. I appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
1 out of 5
by A verified traveller from MD

Very disappointing accommodations near Tampa air

Posted 10-Jan-2016
On arrival, at 4 PM, found elevator had been broken sometime. We requested a floor room. One not clean yet had to wait. Single bed. No amenities. No ice machine or ice in building. Signs in room saying a no smoking room. Smoke smell on everything. Room cost was not adjusted. Very disappointed. Would not go there again.
Comment from Hotel Management
20-Jan-2016 by Manager, Hotel Management
Thank you for your recent review of your stay. I sincerely apologize that your experience was not to our company’s high standards. To prevent this from happening again, we are making sure that each room is inspected thoroughly and that we are clearly communicating our amenities during guest arrivals. I appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 3-Jan-2016
Staff was very friendly. enjoyed staying there and would book again.
3 out of 5
by A verified traveller from oregon

Share shuttle

Posted 10-Dec-2015
They share a shuttle so because they were full & had to drop others off before us we were late to airport. We did make the flight however but it was stressful
Comment from Hotel Management
15-Dec-2015 by Manager, Hotel Management
Thank you for taking the time to share your experience with us. I sincerely apologize for the inconvenience you experienced. I will work with our staff to ensure your experience is not repeated. Still, I am glad that we were able to accommodate your needs with a satisfactory stay overall. Your feedback is very important to us, so thank you for sharing. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location. Near airport.

Posted 10-Dec-2015
This is a good hotel for travelers how need some place to stay while in Tampa.It has everything basic you need and is pretty clean. Only regret is that the doorways and its rugs smelled too much like cigarettes.
Comment from Hotel Management
15-Dec-2015 by Manager, Hotel Management
Thank you for your review of our property. We appreciate you letting us know about the smoke odors you experienced. I will share your comments with our housekeeping staff to make sure your experience is not repeated. Still, I am glad that we were able to accommodate your needs with a satisfactory stay. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
5 out of 5
Recommended
for Couples
by Debra A

Great place to stay

Posted 11-Nov-2015 on Orbitz
Less than 5 minutes from airport. Easy on and easy off highway. Located in quiet area. Staff very friendly. Full kitchen if needed. Room clean. Definitely would stay here again