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Reviews of Muong Thanh Grand Quang Nam

4 out of 5
Muong Thanh Grand Quang Nam
351A Hung Vuong, An Xuan Ward, Tam Ky, Quang Nam

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 44 reviews" "
Rating 8 - Good. 24 out of 44 reviews" "
Rating 6 - Okay. 4 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

gaetano, denver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from the staff all to the place
Stayed 5 nights in Jan 2024
Response from The General Manager, Pham Viet Cuong (Mr) on Jan 11, 2024
Dear Mr. Geatano,I would like to take a moment to express my sincere gratitude for choosing our hotel. We understand that you have many options available to you, and we are honored that you have placed your trust in us.We take great pride in providing high-quality products and services to our valued customers like you, and we hope that you are completely satisfied with your purchase. If there is anything we can do to enhance your experience or if you have any feedback, please do not hesitate to reach out to us.Once again, thank you for your patronage, and we look forward to serving you again.Sincerely,The General Manager,Pham Viet Cuong (Mr)

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Tamky
Stayed 1 night in Apr 2023
Response from Lan Tuong on Apr 25, 2023
Dear Guest, Thank you for your choosing to stay with us. We are happy to receive feedback from you. We hope that you will stay with us continue in the next trips.Sincerely thank you.

8/10 Good

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Lan Tuong on Apr 24, 2023
Dear Guest, Thank you for choosing Muong Thanh Grand Quang Nam hotel. Thank you for your reviews. We constantly improve our services to best serve our customers. We hope to serve you the next time. Have a good day!

8/10 Good

Maria, Gilbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. We had dinner and brunch and although the staff was prompt in serving (dinner), the food served was lukewarm. Brunch was also lukewarm.
Stayed 1 night in Mar 2023
Response from Lan Tuong on Apr 1, 2023
Dear Guest, Thank you for your choosing to stay with us. We are happy to receive feedback from you. We hope that you will stay with us continue in the next trips.Sincerely thank you.

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand style
Very comfortable room, friendly and welcoming staff, great location. Pool is fantastic
Stayed 3 nights in Feb 2023
Response from Lan Tuong on Feb 22, 2023
Dear Guest, Thank you for choosing Muong Thanh Grand Quang Nam hotel. Thank you for your reviews. We constantly improve our services to best serve our customers. We hope to serve you the next time. Have a good day!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are not in par with the service and stars they claim. It’s over price.
Stayed 3 nights in Feb 2021
Response from Ngoc Anh on Feb 16, 2021
Dear Sir/ Madam, Muong Thanh Grand Quang Nam Hotel would like to thank you for your interest in and choosing our Hotel. Thank you for your reviews to our hotel. We always try to improve our services to achieve the best service quality. Hope to serve you in the next times. Have a good day! Sincerely thank you!

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020
Response from Ms. Vy on Feb 4, 2020
Dear Value Guest, Thank you for your choosing to stay with us. We are happy to receive feedback from you. We hope that you will stay with us continiously in the next trips. Ms. Vy - Sales Executive!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Tran Thi Vy - Sales Executive on Jul 22, 2019
Dear Value Guest Thank you very much for choosing us. We hope to welcome you in the near future. Best wishes for you

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019
Response from Vytran on Jun 20, 2019
Dear Value Guest, Thank you for your comment. Sincerely!

8/10 Good

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as described
One tennis court, one restaurant and bar
Stayed 2 nights in Mar 2019
Response from Trần Thị Vy - Sales Executicve on Mar 27, 2019
Thank you for you staying with us. We hope to see you on your next trip. Sincerely!

8/10 Good

Nandprasad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Amazing for such a remote place. Taxi drivers cannot speak English. Need google translator.
Stayed 2 nights in Jan 2019
Response from Ms Huong - Sales Department on Feb 10, 2019
Dear Value Customer Thank for your comment about our hotel Welcome to Muong Thanh Grand Quang Nam hotel in the next time!

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tam Kỳ Stay
A lovely hotel in the centre of Tam Kỳ for 3 nights in an Executive Suite. Special compliment to Ca Thi Phuong, Receptionist and Nhan Nguyen in the restaurant - their excellent service and bubbly personality made our stay. The only disappointment was the hard bed.
Stayed 3 nights in Jan 2019
Response from Huong - Sales Executive on Jan 22, 2019
Dear Value Customer, Thank for your respond of our Hotel See you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Ms. Hương - Executive Suite on Nov 15, 2018
Thank for your comment Our hotel will try to best

8/10 Good

Anthony

Liked: Staff & service
Stayed 1 night in Oct 2018
Response from Minh Huong- Sales Executive on Oct 24, 2018
Dear Sir, Thanks for your comment! Have a nice night!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good to stay in this hotel. Everything was perfect and good. I was hoping some more varieties in breakfast. But overall everything was good.
Stayed 2 nights in Jun 2018
Response from Nguyen Thi Minh Huong - Sales Executive on Jul 3, 2018
Dear Partner !!!! The first word on behalf of the entire Muong Thanh Grand Quang Nam Hotel staff sent to all thank you for believing chosen our hotel for your family vacation. We sincerely thank the valuable contribution of customers to help make the hotel more complete. During their stay at the hotel with our flaws regretted and apologized customers. We will strive to improve the quality of hotel services better and appreciate the opportunity to serve you better the next time. Sincerely. Nguyen Thi Minh Huong - Sales Executive

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the hotel was decent for being the only one in the area. Room was clean, water pressure was weak, but the hot water ran fine. Air conditioning was cool. The receptionist however was unaccommodating as I had booked on hotel.com. Specifically, it said that there could be a maximum of 3 people, but when they counted the 3rd person, it was actually an additional charge. They said there was no affiliation with the reservation booked online and they had to go by policy with what their hotel has told them. Buffet breakfast was decent, mini bar and items were not included in fee.
Stayed 1 night in Jun 2018
Response from Ms. Huong on Jun 25, 2018
Thank for your respond, this is us failure, we will improve this situation

10/10 Excellent

Ryan, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and clean hotel
Really really nice place to stay, the staff were friendly and the hotel was splendid!!!
Stayed 1 night in Jan 2018
Response from Chau Thanh Thuy - Sales Supervisor on Feb 2, 2018
Dear Partner !!!! The first word on behalf of the entire Muong Thanh Grand Quang Nam Hotel staff sent to all thank you for believing chosen our hotel for your family vacation. We sincerely thank the valuable contribution of customers to help make the hotel more complete. During their stay at the hotel with our flaws regretted and apologized customers. We will strive to improve the quality of hotel services better and appreciate the opportunity to serve you better the next time. Sincerely.

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, awesome breakfast
Great room and awesome breakfast. Supermarket round the corner, and lots of food options.
Stayed 1 night in Nov 2017
Dear Partner !!!! The first word on behalf of the entire Muong Thanh Grand Quang Nam Hotel staff sent to all thank you for believing chosen our hotel for your family vacation. We sincerely thank the valuable contribution of customers to help make the hotel more complete. During their stay at the hotel with our flaws regretted and apologized customers. We will strive to improve the quality of hotel services better and appreciate the opportunity to serve you better the next time. Sincerely. Chau Thanh Thuy - Sales Supervisor

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night in Tam Ky
The bed was amazingly comfortable and the breakfast was plentiful with a nice variety of foods available. On the downside the bedroom suffered from condensation and the over the bath shower was disappointing for a four star hotel. The bathroom door also did not close fully.
Stayed 1 night in Nov 2017
Dear Partner !!!! The first word on behalf of the entire Muong Thanh Grand Quang Nam Hotel staff sent to all thank you for believing chosen our hotel for your family vacation. We sincerely thank the valuable contribution of customers to help make the hotel more complete. During their stay at the hotel with our flaws regretted and apologized customers. We will strive to improve the quality of hotel services better and appreciate the opportunity to serve you better the next time. Sincerely. Chau Thanh Thuy - Sales Supervisor

8/10 Good

Minh

Liked: Cleanliness, room comfort

10/10 Excellent

Nyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed at Moung Than in Danang as well and this branch in Tam Ky is so much nicer with better service. Compared to the Danang one its brilliant.

8/10 Good

von, anaheim, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel in Quang Nam
I had a 2 nights at the hotel and the rain was pouring entire my stay . The hotel is the biggest in quang nam with pool, conference rooms. I was glad that i was able to use their gym to stay out of the rain and the market next door!

8/10 Good

Phuc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good

8/10 Good

Ngoc Bao Lam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel war in der Nähe von unserem Besuch
Stayed 1 night in Apr 2024
Response from Bui Xuan Nghia (mr) General Manager on Apr 23, 2024
Dear Mrs. Lam Bao Ngoc,Warmest greeting from Muong Thanh Grand Quang Nam!Thank you very much for your review. We are very delighted that you had a great time at our hotel. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,

10/10 Excellent

Kyungju

Stayed 2 nights in Jul 2023
Response from Lan Tuong on Aug 2, 2023
Dear Guest, Thank you for choosing Muong Thanh Grand Quang Nam hotel. Thank you for your reviews. We constantly improve our services to best serve our customers. We hope to serve you the next time. Have a good day

8/10 Good

KYUWON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Lan Tuong on May 25, 2023
Dear Guest, Thank you for choosing Muong Thanh Grand Quang Nam hotel. Thank you for your reviews. We constantly improve our services to best serve our customers. We hope to serve you the next time. Have a good day

10/10 Excellent

Kyungju

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절한 응대.고맙습니다.
Stayed 2 nights in Apr 2023
Response from Lan Tuong on Apr 28, 2023
Dear Guest, Thank you for choosing Muong Thanh Grand Quang Nam hotel. Thank you for your reviews. We constantly improve our services to best serve our customers. We hope to serve you the next time. Have a good day!

8/10 Good

YOUNGKWON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
굿
주변에서는 제일 크고 좋은 호텔같습니다.
Stayed 1 night in Jan 2020
Response from Ms. Vy on Feb 4, 2020
Dear Value Guest, Thank you for your choosing to stay with us. We are happy to receive feedback from you. We hope that you will stay with us continiously in the next trips. Ms. Vy - Sales Executive!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Ms. Vy on Feb 4, 2020
Dear Value Guest, Thank you for your choosing to stay with us. We are happy to receive feedback from you. We hope that you will stay with us continioustly in the next trips. Ms. Vy - Sales Executive!

8/10 Good

춘기

Liked: Staff & service, property conditions & facilities, room comfort
조용하게 쉬기 좋은 호텔
조용합니다. 주변에 마트가없습니다 커피숖은 가까운 거리에 있습니다
Stayed 3 nights in Sep 2019
Response from Ms. Vy on Oct 5, 2019
Dear Value Guest, Thank you very much for choosing to stay with us. We hope to welcome you in the near future. Best wishes for you! Tran Thi Vy - Sales Executive!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아주 좋습니다. 좋은 수영장과 맛있는 조식이있습니다. 주변여행지와는떨어져있어서 이동시간이 오래걸립니다.
Stayed 1 night in Aug 2019
Response from sales3 on Aug 16, 2019
Dear Value Guest Thank you very much for choosing to stay with us. We hope to welcome you in the near future. Best wishes for you Tran Thi Vy - Sales Executive!

8/10 Good

jeongki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지금은 설 때문인지 전반적으로 조용했다 그런 영향인지 배정받은 방에서 곰팡이 냄새가 나서 방을 바꾸긴 했지만 2% 부족했다 직원들은 친절하고 적극적으로 돕고자 했다 특히 체크아웃 하고 다낭 버스타는곳까지 가기위해 택시를 요청했더니 직원이 직접 모터싸이클로 태워주고, 버스요금이랑 기타 안내를 해준다. 태워 준 비용은 무료, 즉 써비스라고 한다 1층에 휘트니스센타가 있는데 간단한 운동은 할수 있다 크고 넓은 야외 수영장도 있지만 이용하는 사람은 없었고, 잠가두었다. 요청하면 열어준다고 한다 30다러 지급했는데 호텔 로비에서 방을 구입하면 400VND 라고 한다
Stayed 2 nights in Jan 2019
Response from Ms. Huong - Sales Department on Feb 7, 2019
의견을 내 주셔서 감사합니다. 곧 뵙겠습니다.

8/10 Good

KWANGCHUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은 호텔입니다
전반적으로 좋습니다. 3만원대 1박으로 가성비 짱. 식사 좋고, 방 청결하고, 침구 편안합니다. 수영장도 넓고요. 단점으로는 뜨거운 물이 샤워는 문제없는데 온조는 안됩니다. 나중에 찬물이 나와요. 마사지 샵은 제가 잘 몰라서 갔는데 vip마사지 였어요. 마사지는 기대 마세요. 호텔옆에 에바 마사지(여성 전용) 이용하세요. 얼굴 팩 마사지, 바디 맛사지 합쳐서 2시간 40만동. 잘합니다. 사고도 있었음 아들 방에서 지갑 분실. 다행히 지갑에 2만원 밖에 없어서 조용히 넘어갔어요. 전반적으로 만족. 담에 가도 무옹 탄 갈거같아요.
Stayed 3 nights in Nov 2018
Response from Ms. Huong - Sales Executive on Dec 6, 2018
저희 호텔에 대한 당신의 검토에 감사드립니다. 고마워, 또 봐.

10/10 Excellent

Jessie, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and clean hotel. I will definitely stay at this hotel again.
Stayed 2 nights in Oct 2018
Response from Nguyen Thi Minh Huong-Sales Executive on Nov 5, 2018
Dear Ms. Jessie - Valued Customer Thank you very much for choosing us. We hope to welcome you in the near future, Best wishes for you

6/10 Okay

Ming Hao

Disliked: Cleanliness, room comfort
The condition on room.
The air-con is noisy and the sink on toilet is with a few long hairs....
Stayed 1 night in Sep 2018
Response from Minh Huong, Executive Sales on Sep 26, 2018
Dear Mr. Ming Hao, Thank you for taking the time to post a valuable review about our hotel. We are grateful for your comments on our hotel facilities and forthcoming improvements. We are committed to continuing to improve quality throughout the coming months with upgrades to the living room area. We look forward to seeing you for your next trip in Quang Nam! Best regard

8/10 Good

chunghun

Liked: Cleanliness, property conditions & facilities, room comfort
깨끗합니다
호텔 주변에 이렇다 할 것이 없습니다
Stayed 2 nights in Jun 2018
Response from Ms. Huong on Jun 23, 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

시내에 유일무이한 호텔이에요. 호텔 뒤에 슈퍼마켓이 있어 좋아요. 쮸라이 공항하고는 조금 멀어요.
Stayed 2 nights in May 2018
Response from Dang Xuan Trung - Deputy General Manager on Jun 6, 2018
Dear Valued Customer Thank you very much for choosing us. We hope to welcome you in the near future, Best wishes for you

8/10 Good

kuang po

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far so good

8/10 Good

KI YOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 최고 호텔
가성비 최고

8/10 Good

daniel, seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지은지 1년밖에 안된 4성급 호텔
꽝남성 탐끼의 이 호텔은 지은지 1년 밖에 안되는 약 20층의 4성급 호텔이다. 이 호텔에서 바라본 도시 풍광은 참으로 아름답다. 모든 시설이 너무 최신이고, 이 호텔에 딸린 수영장은 이용하기 좋다. 이 지역에 출장이나 여행을 간다면 이 호텔은 가장 최우선적으로 고려될 것이다.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities