Ratings based on 630 Verified Reviews

4.7 out of 5
89% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 17-Jun-2019
Comment from Hotel Management
19-Jun-2019 by Ahmet Bayar, Hotel Management
Dear Guest, Thank you for posting such a positive review on Expedia.com, following your recent stay at Pera Palace Hotel.I am particularly pleased that you found the hotel and the services to be exceptional. We appreciate your feedback since it helps us improve our service and your experience.Once again, thank you very much for your kind words. We certainly look forward to welcoming you back at Pera Palace Hotel, hopefully in the very near future. Kind regards, Ahmet Bayar Front Office Manager
5 out of 5
by A verified traveller

Posted 16-Jun-2019
Comment from Hotel Management
19-Jun-2019 by Ahmet Bayar, Hotel Management
Dear Guest, Thank you for posting such a positive review on Expedia.com, following your recent stay at Pera Palace Hotel.I am particularly pleased that you found the hotel and the services to be exceptional. We appreciate your feedback since it helps us improve our service and your experience.Once again, thank you very much for your kind words. We certainly look forward to welcoming you back at Pera Palace Hotel, hopefully in the very near future. Kind regards, Ahmet Bayar Front Office Manager
5 out of 5
by A verified traveller

Posted 13-Jun-2019
Comment from Hotel Management
14-Jun-2019 by Ahmet Bayar, Hotel Management
Dear Guest, Thank you for posting such a positive review on Expedia.com following your recent stay at Pera Palace Hotel.I am particularly pleased that you found the hotel and the services to be exceptional. We appreciate your feedback since it helps us improve our service and your experience.Once again, thank you very much for your kind words. We certainly look forward to welcoming you back at Pera Palace Hotel, hopefully in the very near future. Kind regards, Ahmet Bayar Front Office Manager
3 out of 5
by A verified traveller

Posted 12-Jun-2019
More friendly, more smiles, ability to speak English
Comment from Hotel Management
14-Jun-2019 by Ahmet Bayar, Hotel Management
Dear Guest Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your feedback since it helps us improve our service and your experience.Unfortunately we are disappointed to learn that you were not satisfied with our service quality. Please accept our sincere apology for the inconvenience you have experienced during your stay at Pera Palace Hotel.I have noted your comment and passed on to the concerned managers to look into it and taking corrective action where required so that we exceed your expectations on your return. Please feel free to reach out to me directly whenever your travel plans bring you back to Istanbul. Sincerely, Ahmet Bayar Front Office Manager
1 out of 5
by A verified traveller

Posted 11-Jun-2019
Comment from Hotel Management
14-Jun-2019 by Ahmet Bayar, Hotel Management
Dear Guest, We are truly disappointed to hear that your experience within the Pera Palace Hotel was below your expectation. I would like to outline that your comments are extremely important to us as we contantly strive to provide the best standards to our valuable guest. We would appreciate if you could contact with us, regarding your lost items. Please feel free to reach out to me directly whenever your travel plans bring you back to Istanbul. Sincerely, Ahmet Bayar Front Office Manager
5 out of 5
by A verified traveller from Istanbul is beautiful but was so crowded

Posted 8-Jun-2019
I like all of it specially as an antic hotel. The location is perfect with good access to restaurants and historical sites
Comment from Hotel Management
14-Jun-2019 by Ahmet Bayar, Hotel Management
Dear Guest, We would like to take this opportunity to thank you for posting a review on Expedia.com with regards to your recent stay at Pera Palace Hotel.I am very pleased to learn that you enjoyed our heritage building, its history and most importantly the well being feeling we are trying to create through our warm welcome since the first moment our guests arrive to the hotel.Once again, thank you very much for your kind words. We certainly look forward to welcoming you back at Pera Palace Hotel, hopefully in the very near future. Sincerely, Ahmet Bayar - Front Office Manager
5 out of 5
by A verified traveller

Posted 6-Jun-2019
if you have to stay in one place, and are not on a budget, it should be here. A joy to stay in such a beautiful, traditional building, unpretentious, fantastic staff, attentive, but not overbearing. I will return one day and get a suite!
Comment from Hotel Management
7-Jun-2019 by Ahmet Bayar, Hotel Management
Dear , Thank you for posting such a positive review on Expedia.com, following your recent stay at Pera Palace Hotel.I was very pleased to learn that you enjoyed your stay with us. It is good to know that the rooms and their facilities and our location provided such added value for you.I have shared your kind feedback with the rest of the team, they were equally delighted to know that their efforts are highly appreciated by our guests.Once again, thank you very much for your kind words. We certainly look forward to welcoming you back at Pera Palace Hotel, hopefully in the very near future. Sincerely, Ahmet Bayar Front Office Manager
5 out of 5
by A verified traveller

Posted 3-Jun-2019
Comment from Hotel Management
7-Jun-2019 by Ahmet Bayar, Hotel Management
Dear Guest Thank you for taking the time to post a review following your recent stay at Pera Palace Hotel, the pearl of Istanbul.I am very pleased to read that you enjoyed your excursion and acknowledge so many positive elements.Thank you for recommending Pera Palace Hotel and I do hope we will have the pleasure of welcoming you back again in the near future. Yours sincerely, Ahmet Bayar Front Office Manager
5 out of 5
by A verified traveller

Posted 22-May-2019
Comment from Hotel Management
25-May-2019 by Ahmet Bayar, Hotel Management
Dear Guest, Thank you for posting such a positive review on Expedia.com, following your recent stay at Pera Palace Hotel.I am particularly pleased that you found the hotel and the services to be exceptional. We appreciate your feedback since it helps us improve our service and your experience.Once again, thank you very much for your kind words. We certainly look forward to welcoming you back at Pera Palace Hotel, hopefully in the very near future. Kind regards, Ahmet Bayar Front Office Manager
4 out of 5
by A verified traveller from Reading

Posted 20-May-2019
Beautiful late 19th Century Hotel with a light airy feel because of the Atrium around the rooms. Much better than soulless corridors. The rooms on the sixth floor have balconies and you can overlook the Golden Horn. The Library is magnificent and has a complete set of Agatha Christie novels (as you'd expect).
Comment from Hotel Management
22-May-2019 by Ahmet Bayar, Hotel Management
Dear Guest, We would like to take this opportunity to thank you for posting a review on Expedia.com with regards to your recent stay at Pera Palace Hotel.I am very pleased to learn that you enjoyed our heritage building, its history and most importantly the well being feeling we are trying to create through our warm welcome since the first moment our guests arrive to the hotel. Once again, thank you very much for your kind words. We certainly look forward to welcoming you back at Pera Palace Hotel, hopefully in the very near future. Sincerely, Ahmet Bayar Front Office Manager