Property entrance

Reviews of Aihoukan

2.5 out of 5
Aihoukan
650 Hirayu Onsengo Okuhida, Takayama, Gifu-ken

Reviews

9.4

Exceptional

Rating 10 - Excellent. 17 out of 23 reviews" "
Rating 8 - Good. 5 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Guang Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a traditional Japanese Onsen Ryokan with the option of Rotemburo for a fully authentic Onsen experience. The room sport traditional Japanese tatami and shoji coupled with comfortable futon beds that will lull you into some of the sweetest slumbers. However, those are not the best features of Aihoukan; Eri-san is the hallmark of service excellence. Coming from a tropical country, I have very little experience of maintaining a car in snowy climate. Eri-san took really good care of me and the rental by helping us to clear the snow accumulated on the car without us asking. In addition, I have carelessly left my camera charger and battery at the Ryokan, but Eri-san went over and beyond to mail the charger and battery to my hotel in my next destination. Kudos to the great service and facilities at Aikouhan; they didn’t just make my holiday, they’ve saved it.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good services
The services is very good. The family is very nice and helpful. I have came last October, and found foods are not so good as before. Anyway, overall is still excellent.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

sinlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pretty place. Clean and close to the bus station.
Best experience for us during our Japan trip. The place is super clean. The decoration is on point. Staff is extra extra friendly and helpful. We loved everything about this place. Plus on top of that, we came there during the Sakura season so it wasn't crowded at all and we got to use the hot spring all to ourselves. I would definitely come back again if I happen to visit Japan next time.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel was a few minutes walk from the bus terminal. Hotel stay was great, staffs was friendly and tried her best to make our stay as comfortable as possible.

8/10 Good

Ian, Australia

Liked: Cleanliness, staff & service, room comfort
Great service
Attendant was very careful and thoughtful about all queries although she speaks very little English. Air-conditioning was old style but the weather was good so we left the windows open. The outdoor bath was small but comfortable and clean. Food was good too.

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable stay in a rural onsen town
The housekeepers are nice and can communicate with English. While the facilities are getting old, they are still functional and tidy. The room is bigger than the normal one for two people. A note is that Hirayu Onsen is a small onsen town, that does not have a big soueveir street, making us to stay at the ryokan whole night to enjoy the onsen.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
晚上洗澡浴室沒有熱水。
Stayed 1 night in Jan 2019

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
坐旅平湯車站後,很容易找到!寧靜環境,山上郊區,別有一番風味。旅館不大,只有十數間房間,幾位職員,具有warm的感覺。員工非常體貼,為你準備豐富晚餐。自駕離開前,用熱水沖洗車窗的結霜!很贊!!!
Stayed 1 night in Nov 2018

10/10 Excellent

YUNYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Wing Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional onsen hotel with very kind host.
It is a traditional small onsen hotel which offers a comfortable stay. Great location as it is just next to the bus station. The host is warm hearted and hospitable.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Friendly services. Recommended for those in transit via Hirayu Onsen.
Stayed 1 night in Oct 2018

10/10 Excellent

Wei Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
With the reasonable price, it i good place to stay
Very friendly staff. Very delicious food. Very close to the bus terminal and information centre. Comfortable. Clean. Reasonable price.
Stayed 1 night in May 2018

8/10 Good

Choi Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
十分好的住宿
十分方便,店貞英語说刮親切主動!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
物超所值
Staff is very helpful and can communicate in English. Room rate is good for value. Only 1min walk to the bus station to Kamikochi. I'll stay in this hotel if I visit here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家族旅行
口コミを確認して予約をしましたが、その通り親子三代でこじんまりした旅館を経営されており、食事・温泉とも満足のいく宿泊でした。家族旅行には最適の旅館だとおすすめします。

10/10 Excellent

ernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nil
So far so goog

10/10 Excellent

Takeshi, Fujinomiya, JAPAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家庭的なおもてなしに大満足
親子3代で営まれているようで,家庭的な温かいおもてなしに満足しました. 1人旅でしたが夕食は部屋食でゆったりできました. 他の客が少なかったからかも知れませんが,地ビールを飲みたいと話していたら夕食に間に合うように用意して頂けました. 平湯温泉には源泉が40ヶ所位あり泉質も異なります.宿の温泉と異なる硫黄系の「ひらゆの森」の入館券を格安で販売されているので両方の温泉を満喫できました. またお世話になりたいと思っています.

8/10 Good

ka Wing Kevin, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務、禮貌非常好
服務、禮貌非常好

8/10 Good

Jenny, seoul,korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절한직원, 편안한 접대
히라유온천버스정류장에서 가깝다. 직원들도 친절, 음식도 맛나지만 전체적으로 노후된시설. 전체 룸이 흡연실이라서 냄새가 남