Staircase

Reviews of Wanda Vista Taiyuan

5 out of 5
Wanda Vista Taiyuan
No.169, Jiefang Road, Xinghualing District, Taiyuan, Shanxi

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 57 reviews" "
Rating 8 - Good. 17 out of 57 reviews" "
Rating 6 - Okay. 5 out of 57 reviews" "
Rating 4 - Poor. 3 out of 57 reviews" "
Rating 2 - Terrible. 1 out of 57 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

CHEEHOCK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed and spacious room. Friendly and helpful staff. TV image not clear.
Stayed 3 nights in Jan 2020
Response from Guest Service Manager on Feb 24, 2020
Thank you for your stay with us at Wanda Vista Taiyuan. We are apologized about inconvenience that you mentioned during your stay and we appreciate your feedback as this is our best resource for improving guest services. For any query, please no hesitation to contact us. We are looking forward to your next stay with us and continuous support in the near future. Thank you and with best regards. Sincerely yours

8/10 Good

Sheo Kun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Wanda Vista Taiyuan on Apr 30, 2019
Dear guest Thank you for your stay with us at Wanda Vista Taiyuan. We are so happy that you have good stay experience with us and we appreciate your feedback as this is our best resource for improving guest services. We are looking forward to your next stay with us and continuous support in the near future. Thank you and with best regards. Sincerely yours

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019
Response from Wanda Vista Taiyuan on Apr 30, 2019
Dear guest Thank you for your stay with us at Wanda Vista Taiyuan. We are so happy that you have good stay experience with us and we appreciate your feedback as this is our best resource for improving guest services. We are looking forward to your next stay with us and continuous support in the near future. Thank you and with best regards. Sincerely yours

10/10 Excellent

Lianxiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Wanda Vista Taiyuan on Apr 30, 2019
Dear guest Thank you for your stay with us at Wanda Vista Taiyuan. We are so happy that you have good stay experience with us and we appreciate your feedback as this is our best resource for improving guest services. We are looking forward to your next stay with us and continuous support in the near future. Thank you and with best regards. Sincerely yours

10/10 Excellent

Nazir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with all the good qualities
Excellent hotel with superb customer service, friendly staff, welcoming attitude, hotel foyer, convenience, cleanliness and room size.
Stayed 4 nights in Sep 2018
Response from Vera on Nov 9, 2018
尊敬的客人,您好,感谢您选择太原富力万达文华酒店,很高兴您有此次愉快的入住体验。太原富力万达文华酒店竭诚为您打造东方温情、韵致悠远、典雅时尚的居停体验!期待您再次莅临并衷心感谢您对太原富力万达文华酒店的支持与厚爱!

10/10 Excellent

bill, san jose, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel in Taiyuan
very clean and good service. fantastic buffet breakfast.
Stayed 1 night in Mar 2018

10/10 Excellent

Yanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
One of the few 5-star hotels in Taiyuan, good size room and well maintained.
Stayed 2 nights in Oct 2017

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy the stay
Very nice hotel, just a little bit far from the train station
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will booking this hotel when come again
hotel staffs very helpful, but the restaurant not enough

6/10 Okay

jay, vancouver, canada

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
I wouldn't recommend it
The hotel was beautiful, but as it is a 5 star it was also a very pretentious place. Hotel room was nice and clean, cool shower, okay view. The one aspect that really dropped the rating was the fact that the Air conditioning didn't work and just heated the room. I notified the staff and when maintenance came they simply turned off the a/c and opened the window. Now if it wasn't china then I'd be fine, but the fact that the air quality was marked as hazardous I found that unacceptable. They then transferred us to another room where the a/c didn't work again. this is in February when the temperature isn't that hot. I can't imagine how uncomfortable it would be if it was hot outside.

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Qing, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff are very friendly and helpful. You can rent a luxury car with a reasonable price.the driver is a very nice guy.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ryan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
very nice hotel beds were comfortable, staff friendly and helpful and rooms very clean. when i was confronted with a Chinese Speaking staff member and the realized i did not speak Chinese they found another staff member that could was very welcoming and i would def stay again.

10/10 Excellent

Rene GAO, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new hotel good location
New hotel good location, a little difficult to take a taxi. The surrounding neigborhood is on the construction. Hope next time, the surrounding buildings will be finished.

10/10 Excellent

denis & robyn, melbourne, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 star hotel worthy of the rating
The Wanda Vista was well located for our trip offered ideal facility. The staff proved very helpful given our lack of language skills . It was a soothing sanctuary!!

10/10 Excellent

Tawee, Thailand, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenience and have a nice stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Suk Yi Fintara

Travelled with group
Liked: Staff & service, amenities
進入住宿樓層有不好的氣味,房間保養一般,天花板有破損,清楚度欠佳
Stayed 2 nights in Sep 2023

10/10 Excellent

DEHONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoy
安全、价格合理,物美廉价,性价比超高!
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Qingsuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
干净,方便,热情
文华酒店大厅感受不错👍,办理入住手续快捷,房间洁净,布局合理。最赞的是靠近万达广场,吃喝玩乐方便,靠近地铁,不想开车,出行也方便。总之感觉不错👍
Stayed 2 nights in May 2021
Response from 管理层 on Sep 1, 2021
尊敬的客人,您好,感谢您选择太原富力万达文华酒店,并利用宝贵的时间与我们分享您的入住体验。很高兴您有此次愉快的入住体验。充满东方温情的太原富力万达文华酒店,竭诚为每一位崇尚品质生活的尊贵宾客提供融合东方神韵与当地风情的精致服务。期待您再次莅临并衷心感谢您对我们的支持与厚爱!

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from 管理层 on Sep 1, 2021
尊敬的客人,您好,感谢您选择太原富力万达文华酒店,并利用宝贵的时间与我们分享您的入住体验。很高兴您有此次愉快的入住体验。充满东方温情的太原富力万达文华酒店,竭诚为每一位崇尚品质生活的尊贵宾客提供融合东方神韵与当地风情的精致服务。期待您再次莅临并衷心感谢您对我们的支持与厚爱!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from 管理层 on Sep 1, 2021
尊敬的客人,您好,感谢您选择太原富力万达文华酒店,并利用宝贵的时间与我们分享您的入住体验。很高兴您有此次愉快的入住体验。充满东方温情的太原富力万达文华酒店,竭诚为每一位崇尚品质生活的尊贵宾客提供融合东方神韵与当地风情的精致服务。期待您再次莅临并衷心感谢您对我们的支持与厚爱!

4/10 Poor

KENJI

Disliked: Property conditions & facilities, room comfort
以前に北京のWANDAVISTAになる前のソフィテルにはよく滞在していましたが そのソフィテルと同等のサービスを期待していましたが、想像通りで満足しました。
Stayed 1 night in Oct 2019
Response from Wanda Vitsa Taiyuan on Oct 23, 2019
Dear guest, Thank you for your stay with us at Wanda Vista Taiyuan. We are so happy that you have good stay experience with us and we appreciate your feedback as this is our best resource for improving guest services. We are looking forward to your next stay with us and continuous support in the near future. Thank you and with best regards. Sincerely yours

6/10 Okay

HEMING

Liked: Cleanliness, property conditions & facilities, room comfort
相当不错就是有点贵
相当不错就是有点贵
Stayed 1 night in Oct 2019
Response from Wanda Vista Taiyuan on Oct 24, 2019
尊敬的客人,您好,感谢您选择太原富力万达文华酒店,并利用宝贵的时间与我们分享您的入住体验。很高兴您有此次愉快的入住体验。充满东方温情的太原富力万达文华酒店,竭诚为每一位崇尚品质生活的尊贵宾客提供融合东方神韵与当地风情的精致服务。期待您再次莅临并衷心感谢您对我们的支持与厚爱!

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
好失望!!
房間沒有冷氣,房咭經常失靈進不了房,要求酒店給風扇但風扇有塵不乾淨,房間燈槽有很多塵開風扇後塵跌落床上和沙發上,告訴酒店後有換床上用品。早餐餐具有漬
Stayed 2 nights in Sep 2019
Response from manager on Oct 12, 2019
尊敬的客人,您好,感谢您选择下榻太原富力万达文华酒店,并利用宝贵的时间与我们分享您的入住体验。您在入住期间遇到的不便,请接受我们诚挚的歉意。为了进一步提升酒店品质,我们真诚希望能听取您更详尽的意见及建议,以便于我们服务及产品质量的提高,您可随时致电酒店宾客服务经理,我们将安排专人为您处理。真诚的期待您的再次莅临并衷心感谢您对太原富力万达文华酒店的支持与厚爱!

10/10 Excellent

Huihsing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Wanda Vista Taiyaun on Apr 30, 2019
Dear guest Thank you for your stay with us at Wanda Vista Taiyuan. We are so happy that you have good stay experience with us and we appreciate your feedback as this is our best resource for improving guest services. We are looking forward to your next stay with us and continuous support in the near future. Thank you and with best regards. Sincerely yours

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019

10/10 Excellent

WU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
經驗分享
基本上還不錯,離市區近,交通便利,設施良好。
Stayed 1 night in Dec 2018
Response from Wanda Vista Taiyuan on Dec 28, 2018
尊敬的客人,您好,感谢您选择太原富力万达文华酒店,并利用宝贵的时间与我们分享您的入住体验。很高兴您有此次愉快的入住体验。充满东方温情的太原富力万达文华酒店,竭诚为每一位崇尚品质生活的尊贵宾客提供融合东方神韵与当地风情的精致服务。期待您再次莅临并衷心感谢您对我们的支持与厚爱!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
中央暖氣太熱,不能自由調節。整晚睡不好!但酒店員工服務非常好,高效率,要求的都滿足到!非常感謝!
Stayed 2 nights in Nov 2018
Response from Wanda Vista Taiyuan on Dec 3, 2018
尊敬的客人,您好,真诚感谢您选择太原富力万达文华尊敬的客人,您好,感谢您选择太原富力万达文华酒店,并利用宝贵的时间与我们分享您的入住体验。很高兴您有此次愉快的入住体验。充满东方温情的太原富力万达文华酒店,竭诚为每一位崇尚品质生活的尊贵宾客提供融合东方神韵与当地风情的精致服务。期待您再次莅临并衷心感谢您对我们的支持与厚爱!

10/10 Excellent

Mei Chih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點非常便利隔壁就是萬達廣場,吃飯逛街都很方便、服務人員親切,早餐豐富美味!禮賓部的人員服務態度佳,房間大又乾淨!
Stayed 1 night in Nov 2018
Response from Vera on Nov 9, 2018
尊敬的客人,您好,感谢您选择太原富力万达文华酒店,并利用宝贵的时间与我们分享您的入住体验。很高兴您有此次愉快的入住体验。万达酒店及度假村管理有限公司以“以礼至善生活”的服务理念超越至善期望,为您创造尊崇体验。期待您再次莅临并衷心感谢您对太原富力万达文华酒店的支持与厚爱!

10/10 Excellent

Bryan, Kobe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
商業複合施設に近い
商業複合施設に近く、食事の選択肢が増える。                              
Stayed 1 night in Feb 2018

10/10 Excellent

Yonggang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

XINYI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒旁边就有一个万达广场,吃饭很方便。离太原柳巷打车挺近,交通便利。不过门口门童看到客人自己拿行李并没有主动上前帮忙哦,客房服务人员不错,但是room service 菜品质量不够好
Stayed 2 nights in Aug 2017

8/10 Good

Guilherme

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel not so good service
Very good hotel but the service can`t be consider as a 5 star hotel.
Stayed 1 night in Jun 2017

10/10 Excellent

LEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置特别好,酒店很新。旁边就是万达广场,吃饭非常方便。整个酒店属于标准的五星级别,工作人员素质高,态度好。下回还会选择这家酒店入住。

10/10 Excellent

Shenpu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Zhaoyang

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

liu cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點有點偏,住這間酒店的客人素質有待加強,因為連在電梯裡面都抽煙,也穿著房間內的鞋子在酒店四處走,感覺像是住在賓館,地點也很差,路很小條,很容易塞車,光是從路口到酒店,就等了快30分鐘,酒店動線設計有問題

6/10 Okay

Yee Chun

Liked: Cleanliness, staff & service
空調沒得調較,很熱 健身房泳池一般

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

hong, 南京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服务真的很贴心!
估计是太原市最好的酒店了,前台美女向我推荐了加300元升级至行政房,有两顿免费早餐、一顿晚餐和行政酒廊免费使用,最好的是可以延迟到下午4点退房,这样我们因为周一博物院关门而取消的日程,就改上午去了晋祠,下午在酒店舒舒服服懒到4点退房,晚上7点的飞机回宁,很是舒心。

8/10 Good

QIANG, 北京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一个不错的酒店
酒店不错,停车免费。设施和服务都算的上5星级标准。如何旁边的万达商业和影城能开业就更好了。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lee, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還不錯
飯店設施很新,服務態度很好, 為二美中不足是入住期間游泳池維修不能使用, 這是我選五星飯店的重要原因, 另外, 飯店附近很會塞車

8/10 Good

Knt, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Good accomodation. The food was not good value for money.

10/10 Excellent

Vincent Liu, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
A good 5-star hotel in Taiyuan! The front desk service is warm and the room is great! Only the restaurant is too expensive as compared with other 5 star hotel.

10/10 Excellent

Vincent Liu, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Taiyuan with warm service.
The service is warm and professional. Guest service provide comfortable tour suggestion and solutions. One thing need to be suggested, the price of the buffet bar is too high 425 RMB each! It is too expensive as compared with other 5-star hotel in Beijing. If you skip the restaurant, this is a good hotel.