Title: Kempinski Hotel Taiyuan - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=6089211&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kempinski Hotel Taiyuan Luxury hotel with 4 restaurants connected to the convention center in Taiyuan ## Photo gallery for Kempinski Hotel Taiyuan ![Exterior - Kempinski Hotel Taiyuan (Taiyuan)](https://images.trvl-media.com/lodging/7000000/6090000/6089300/6089211/6b3cb46e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Kempinski Hotel Taiyuan (Taiyuan)](https://images.trvl-media.com/lodging/7000000/6090000/6089300/6089211/w3837h2558x3y3-c4574ac2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Body treatments, hot stone massages, 7 treatment rooms - Kempinski Hotel Taiyuan (Taiyuan)](https://images.trvl-media.com/lodging/7000000/6090000/6089300/6089211/721a41b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Kempinski Hotel Taiyuan (Taiyuan)](https://images.trvl-media.com/lodging/7000000/6090000/6089300/6089211/bf3499da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, free minibar, in-room safe, desk - Kempinski Hotel Taiyuan (Taiyuan)](https://images.trvl-media.com/lodging/7000000/6090000/6089300/6089211/026ee934.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Kempinski Hotel Taiyuan in Xiaodian District offers a garden, two coffee shops, a spa, four international restaurants, a playground, high-speed WiFi, express check-in, and an indoor pool. VIP Access ## Reviews 8.4 Very good ## Popular amenities - Pool - Bar - Gym - Spa - Housekeeping - Breakfast available VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 10 - Dec. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=6089211&PinnedHotelID=6089211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=6089211&PinnedHotelID=6089211&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 11 - Dec. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=6089211&PinnedHotelID=6089211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=6089211&PinnedHotelID=6089211&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=6089211&PinnedHotelID=6089211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=6089211&PinnedHotelID=6089211&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=6089211&PinnedHotelID=6089211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=6089211&PinnedHotelID=6089211&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Grand Room, 1 King Bed, Bathtub, City View ![Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6090000/6089300/6089211/w3837h2457x3y3-bac0516a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room, 1 King Bed, Bathtub, City View ### Highlights Separate sitting area Air conditioning Connecting rooms available Free minibar items LCD TV Hypo-allergenic bedding Shower/tub combination Private bathroom - 592 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Executive Room, 1 King Bed, Club Lounge Access, City View ![Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6090000/6089300/6089211/w3837h2561x3y0-95a9d513.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, Club Lounge Access, City View ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items LCD TV Hypo-allergenic bedding Shower/tub combination - 430 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Executive Room, 2 Twin Beds, Club Lounge Access, City View ![Executive Room, 2 Single Beds, Club Lounge Access, City View](https://images.trvl-media.com/lodging/7000000/6090000/6089300/6089211/w3837h2560x3y0-bb345a4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Twin Beds, Club Lounge Access, City View ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items LCD TV Hypo-allergenic bedding Shower/tub combination - 430 sq ft - Sleeps 4 - 2 Twin Beds ### View all photos for Executive Room, 1 King Bed, Club Lounge Access, City View ![Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6090000/6089300/6089211/w3837h2748x3y3-d43bd845.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, Club Lounge Access, City View ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items LCD TV Hypo-allergenic bedding Shower/tub combination - 592 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Executive Suite, 1 King Bed, Club Lounge Access, City View (Executive Suite) ![Executive Suite, 1 King Bed, Club Lounge Access, City View (Executive Suite)](https://images.trvl-media.com/lodging/7000000/6090000/6089300/6089211/4b6eaf75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, Club Lounge Access, City View (Executive Suite) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items LCD TV Hypo-allergenic bedding Shower/tub combination - 882 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Grand Room, 1 King Bed, Bathtub, City View ![Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6090000/6089300/6089211/w3837h2561x3y0-95a9d513.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room, 1 King Bed, Bathtub, City View ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items LCD TV Hypo-allergenic bedding Shower/tub combination - 430 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Grand Room, 2 Twin Beds, Bathtub, City View ![Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6090000/6089300/6089211/a0995e1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room, 2 Twin Beds, Bathtub, City View ### Highlights Separate sitting area Air conditioning Connecting rooms available Free minibar items LCD TV Hypo-allergenic bedding Shower/tub combination Private bathroom - 430 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Deluxe Room, 1 King Bed, Bathtub, City View ![Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6090000/6089300/6089211/w3837h2561x3y0-95a9d513.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Bathtub, City View ### Highlights Separate sitting area Air conditioning Connecting rooms available Free minibar items LCD TV Hypo-allergenic bedding Shower/tub combination Private bathroom - 430 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 2 Twin Beds, Bathtub, City View ![Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6090000/6089300/6089211/a0995e1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds, Bathtub, City View ### Highlights Separate sitting area Air conditioning Connecting rooms available Free minibar items LCD TV Hypo-allergenic bedding Shower/tub combination Private bathroom - 430 sq ft - Sleeps 3 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTaiyuan-Hotels-Kempinski-Hotel-Taiyuan.h6089211.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTaiyuan-Hotels-Kempinski-Hotel-Taiyuan.h6089211.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.81824%2C112.55571&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=enlmwDdBNjE6vPCIXeZvY6yCl6w=) 115 Changfeng Street, Taiyuan, Shanxi, 030001 #### What's nearby - Shanxi University \- 3 min drive \- 3.6 km - Yingze Park \- 4 min drive \- 4.0 km - Wuyi Square \- 5 min drive \- 5.9 km - Taiyuan University of Technology \- 6 min drive \- 6.9 km - Shanxi Museum \- 7 min drive \- 7.3 km #### Getting around - Tiyuguan Metro Station - 10 min drive - Taiyuan Railway Station - 14 min drive - Taiyuan (TYN-Wusu) - 16 min drive #### Restaurants - ‪茶话弄 - ‬12 min walk - ‪星巴克 - ‬2 min walk - ‪Burger King 汉堡王 - ‬3 min walk - ‪KFC 肯德基 - ‬5 min drive - ‪Pizza Hut 必胜客 - ‬8 min walk ## About this property ### Kempinski Hotel Taiyuan Luxury hotel located in Xiaodian District At Kempinski Hotel Taiyuan, you can look forward to a free daily manager's reception, 2 coffee shops/cafes, and a garden. Indulge in a body treatment and a hot stone massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon. Other perks at this hotel include: - An indoor pool - Free self parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - Express check-in, tour/ticket assistance, and massage treatment rooms Room features All 363 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as perks like air conditioning and separate sitting areas. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and eco-friendly toiletries - LCD TVs with cable channels - Separate sitting areas, LED light bulbs, and coffee/tea makers ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/103000000/102690000/102684700/102684682/a06182a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Hotel Taiyuan Xiaodian District - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 3 reviews CA $165 CA $192 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=102684682&PinnedHotelID=102684682&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/15000000/14790000/14784800/14784757/32deecea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wutai Mountain Marriott Hotel Xinzhou - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 28 reviews CA $117 CA $137 total includes taxes & fees Dec 11 - 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Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 68 reviews CA $69 CA $81 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=9827681&PinnedHotelID=9827681&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9550000/9546100/9546032/3d0516f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Taiyuan City Center by IHG Yingze District - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 7 reviews CA $53 CA $62 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=9546032&PinnedHotelID=9546032&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/110000000/109400000/109397400/109397327/42541684.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points Datong Pingcheng Datong - Parking included - Free WiFi - Restaurant - Air conditioning 10 Exceptional 4 reviews CA $82 CA $95 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=109397327&PinnedHotelID=109397327&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/6000000/5470000/5468100/5468091/ae6a1f29.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wanda Vista Taiyuan Xinghualing District - Pool - Hot tub - Parking included - Free WiFi 8.6 Excellent 59 reviews CA $81 CA $95 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=5468091&PinnedHotelID=5468091&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/54000000/53440000/53436500/53436412/e9471c65.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Taiyuan Xiaodian District - Spa - Parking included - Free WiFi - Restaurant 8.0 Very good 2 reviews CA $97 CA $113 total includes taxes & fees Dec 12 - Dec 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=53436412&PinnedHotelID=53436412&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/104000000/103400000/103395700/103395601/3e657570.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Taiyuan Binhe Xiaodian District - Pool - Parking included - Free WiFi - Restaurant 10 Exceptional 2 reviews CA $72 CA $84 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=103395601&PinnedHotelID=103395601&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Height restrictions apply for onsite parking - Free offsite parking - Offsite parking; discounts available - 24-hour roundtrip airport shuttle at scheduled times for a surcharge - Train station pick-up shuttle (surcharge) - Free self parking on site - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 248 for adults and CNY 248 for children - 2 coffee shops/cafes - 3 bars/lounges - 4 restaurants - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Elements All-Day Dining - Grill&Wine - Kempinski-The Deli - Longyuan - Paulaner Bräuhaus ### Things to do - 24-hour gym - Free children's club - Full-service spa - Indoor pool - Playground - Sauna - TV in common areas ### Family friendly - Free children's club - Indoor pool - Laundry facilities - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 108 square feet of conference space - Business center - Computer station ### Outdoors - Barbecue grill - Garden ### Full-service spa - 7 treatment rooms - Body treatments - Hot stone massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 30 floors - Banquet hall - Built in 2012 - Designated smoking areas - Eco-friendly cleaning products used ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Bathrobes - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning - Connecting rooms available - Desk - Eco-friendly toiletries - Free daily newspapers - Free local calls - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: noon Late check-in subject to availability Express check-in available Minimum check-in age: 16 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 350.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CNY 500 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately CNY 248 for adults and CNY 248 for children - Airport shuttle fee: CNY 300 per vehicle (one-way) - Rollaway bed fee: CNY 350.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property uses eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The executive lounge is open from 6:30 AM to 10:30 PM. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Kempinski Hotel Taiyuan Kempinski Taiyuan Taiyuan Kempinski Kempinski Hotel Taiyuan China - Shanxi Kempinski Hotel Taiyuan Hotel Kempinski Hotel Taiyuan Taiyuan Kempinski Hotel Taiyuan Hotel Taiyuan ## Frequently asked questions ### Does Kempinski Hotel Taiyuan have a pool? ### How much does it cost to stay at Kempinski Hotel Taiyuan? ### Is Kempinski Hotel Taiyuan pet-friendly? ### How much is parking? ### What time is check-in at Kempinski Hotel Taiyuan? ### What time is check-out at Kempinski Hotel Taiyuan? ### Does Kempinski Hotel Taiyuan provide a shuttle to the airport? ### Where is Kempinski Hotel Taiyuan located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Kempinski Hotel Taiyuan Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Location ### 8.8 Staff & service ### 10 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 11 8 - Good 6 6 - Okay 1 4 - Poor 0 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Jian Aug 7, 2024 Liked: Amenities Good service ##### Jian Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Michael Mar 22, 2022 Liked: Staff & service, amenities, property conditions & facilities The staff went out of their way to give us a very special experience on our annivesary. The room was excellent, which lots of special gifts, and decor. We also, enjoyed the live music in the restaurant! It was a wonderful stay!! 太谢谢您们啊！ ##### Michael Stayed 1 night in Mar 2022 ### 10/10 Excellent #### Verified traveller Jul 25, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Great place,great service,great people!Great place,great service,great people!Great place,great service,great people!Great place,great service,great people! ##### Verified traveller Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller Feb 16, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My room got upgraded for free. It is a good location and nice hotel. ##### Verified traveller Stayed 1 night in Feb 2019 ### 2/10 Terrible #### Verified traveller Jun 3, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff doesn’t speak English. Too noisy. People smoking all over in the lobby. ##### Verified traveller Stayed 1 night in May 2018 ### 2/10 Terrible #### Verified traveller Jun 3, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort First Kempinski that I’ve stayed at, that’s not 5 Star! No help with luggage, staff doesn’t speak English. People smoking around the lobby or wherever they want. Disgusting. The rooms are dated, windows need cleaning. ##### Verified traveller Stayed 1 night in May 2018 ### 6/10 Okay #### Xiaolan May 15, 2018 Liked: Staff & service 這樣的地方，算可以的吧，不能要求大高 ##### Xiaolan Stayed 2 nights in May 2018 ### 8/10 Good #### JLoh, Bethesda, MD Mar 31, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Room for improvement Great location. Right in the middle of town where most stuff are within walking distance. Rooms are clean and well appointed. Staff members go the extra mile to keep us comfortable. The only regret is that our room was too warm even with lowering our temp. Nonetheless, the staff brought us a fan to help keep the temp down in our room. ##### JLoh ### 10/10 Excellent #### Jin Oct 19, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort it's a nice hotel with friendly staff. Good location, close to shopping mall, restaurants and supermarket. ##### Jin ### 8/10 Good #### Verified traveller Sep 25, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 客室は使う側の動線が考えられた作りで使いやすく、ゴージャス感を満喫しながらも落ち着ける空間でした。スタッフの方のサービスも行き届いており、気持ちの良い旅行となりました。ただ、夕食をビアレストランでいただいたのですが、もう少し食事のメニューがあるとありがたかったです。 ##### Verified traveller ### 10/10 Excellent #### Kate Sep 23, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel with conceniences I love this hotel! I've been here three times on work trips and it's always a haven. ##### Kate ### 10/10 Excellent #### Verified traveller Jul 4, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 舒服 ##### Verified traveller ### 10/10 Excellent #### Verified traveller Jul 4, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 很舒服 ##### Verified traveller ### 8/10 Good #### Verified traveller Jun 14, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Really nice hotel and staff. ##### Verified traveller ### 8/10 Good #### Verified traveller Aug 6, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel and in good location ##### Verified traveller ### 8/10 Good #### James from NY, New York Jul 9, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It is a beautiful hotel. They really did an excellent job by trying an extra effort to pick us up from the cabin of the bullet train. The driver Mr Zhu is an excellent guy with such a sincerity that we are really moved by his extra effort. The staff made an exception by letting my 9 old daughter play Oh Holy Night, Angel Voices,Allegoro and other pieces of piano for my 89 year old mom. I almost in tears when I record the scene. ##### James from NY ### 8/10 Good #### Christer Mar 8, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Christer Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Hsing-Fang Oct 8, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Hsing-Fang Stayed 2 nights in Oct 2018 ### 10/10 Excellent #### Verified traveller May 2, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 10/10 Excellent #### Verified traveller Sep 18, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Courtyard by Marriott Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels-Courtyard-By-Marriott-Niagara-Falls.h455571.Hotel-Information) > > [Hotel Kraft](https://www.expedia.ca/Florence-Hotels-Hotel-Kraft.h27795.Hotel-Information) > > [Hotel Marina El Cid Spa & Beach Resort All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hotel-Marina-El-Cid-Spa-Beach-Resort-All-Inclusive.h1319425.Hotel-Information) > > [Hyatt Regency London The Churchill](https://www.expedia.ca/London-Hotels-Hyatt-Regency-London-The-Churchill.h7613.Hotel-Information) > > [Hotels in Inner Harbour](https://www.expedia.ca/Inner-Harbour-Victoria-Hotels.0-n553248633981696883-0.Travel-Guide-Filter-Hotels) > > [Cheap Hotels in Downtown Edmonton](https://www.expedia.ca/Downtown-Edmonton-Edmonton-Hotels-Cheap-Hotels.0-n6057885-0-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Hotels with a Lazy River in Jamaica](https://www.expedia.ca/Destinations-In-Jamaica-Hotels-With-A-Lazy-River.0-0-d88-tHotelswithaLazyRiver.Hotel-Filter-Destinations) > > [Harrison Hot Springs Resort and Spa](https://www.expedia.ca/Chilliwack-Hotels-Harrison-Hot-Springs-Resort-And-Spa.h553971.Hotel-Information) > > [The St. Regis Bora Bora Resort](https://www.expedia.ca/Bora-Bora-Hotels-The-St-Regis-Bora-Bora-Resort.h1405888.Hotel-Information) > > [Winery Hotels in Penticton](https://www.expedia.ca/Penticton-Hotels-Winery-Hotel.0-0-d4135-tWineryHotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from New York (JFK) to Shanghai (PVG)](https://www.expedia.ca/lp/flights/jfk/pvg/new-york-to-shanghai) > > [Flights from Edmonton (YEG) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yeg/mco/edmonton-to-orlando) > > [Flights from Cassidy (YCD) to Port Hardy (YZT)](https://www.expedia.ca/lp/flights/ycd/yzt/nanaimo-to-port-hardy) > > [Flights from Toronto (YYZ) to Venice (VCE)](https://www.expedia.ca/lp/flights/yyz/vce/toronto-to-venice) > > [Flights from Detroit (DTW) to Miami (MIA)](https://www.expedia.ca/lp/flights/dtw/mia/detroit-to-miami) > > [Flights from Miami (MIA) to Quito (UIO)](https://www.expedia.ca/lp/flights/mia/uio/miami-to-quito) > > [Flights from Detroit (DTW) to Vienna (VIE)](https://www.expedia.ca/lp/flights/dtw/vie/detroit-to-vienna) > > [KLM](https://www.expedia.ca/KLM-Flights.cKL.Travel-Guide-Airlines) > > [Flights from Toronto (YYZ) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yyz/mco/toronto-to-orlando) > > [Flights from Buffalo (BUF) to Nashville (BNA)](https://www.expedia.ca/lp/flights/buf/bna/buffalo-to-nashville) > > [Flights from St. John's (YYT) to Accra (ACC)](https://www.expedia.ca/lp/flights/yyt/acc/st-johns-to-accra) > > [flights from stephenville intl airport](https://www.expedia.ca/lp/airports/yjt/flights-from-stephenville-intl-airport) > > [Flights from Cavan-Monaghan (YPQ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/ypq/yyc/peterborough-to-calgary) ### Cars ### Packages > [Gananoque Vacations](https://www.expedia.ca/Gananoque.d7971.Destination-Travel-Guides) ### General