Terrace/patio

Reviews of Spa Spring Hotel

3.5 out of 5
Spa Spring Hotel
283, Guang-Ming Rd., Beitou, Taipei

Reviews

6.6
Rating 10 - Excellent. 25 out of 288 reviews" "
Rating 8 - Good. 95 out of 288 reviews" "
Rating 6 - Okay. 105 out of 288 reviews" "
Rating 4 - Poor. 43 out of 288 reviews" "
Rating 2 - Terrible. 20 out of 288 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Stayed 5 nights in Dec 2023

10/10 Excellent

Wei Chung

Stayed 1 night in Nov 2023

8/10 Good

carmencita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot spring is good
Stayed 1 night in Dec 2018

2/10 Terrible

Michelle, Kunshan

Disliked: Cleanliness, staff & service, property conditions & facilities
Air condition cannot adjust Staff not cheerful
Stayed 2 nights in May 2018

8/10 Good

Phoenix, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no view
The spring is comfortable and relaxing, near the thermal valley, nice spa.
Stayed 1 night in Nov 2017

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable! Nice outdoor spring pool
Stayed 2 nights in Sep 2017

6/10 Okay

LIEW

I was asked to pay extra TWD600 when i check in hotel,cos the reception told me the price i paid at hotel.com is just for the hotspring bath ,i don"t known what"s going on???? cos the confirmation send to me stated very clear check in date and check out date, and was stated clearly that the amount i paid was for 1 night 1 room. So if possible, can anyone please contact me and let me know how come i need to pay the extra TWD600.
Stayed 1 night in Aug 2017

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

p, Ca

Liked: Property conditions & facilities, room comfort
Improve Service Altitude and Room Appearence
No morning greeting and unhappy attitude from breakfast server. Went to breakfast at 8:10 and was told breakfast to be closed at 9:00 in a rude manner. Paint peeled off mirror frame, give a bad appearence.
Peeled paint on mirror frame

6/10 Okay

Verified traveller

Liked: Staff & service

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
good
Hotel location

6/10 Okay

Verified traveller

Disliked: Staff & service
For Hot Spring
If you are looking for a budget hotel that has a big world pool Jacuzzi and hot spring but far from the mtg hotel this is your choice.

4/10 Poor

Ken, Kuala Lumpur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't fall into the photos, totally deceiving.
Run down terribly, wet and mouldy wall paper. No bathrobe offered. Breakfast qualities offered are disaster.

4/10 Poor

woo, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities
not worth the price
hotel quite old, receptionist not friendly, did not tell us the wifi pw till we came down to ask for it. room no heater, was told to switch off air con but its still cold in the room. a small lift to service passengers which can carry 5 person at a time.

6/10 Okay

Zhong, Singapore

Liked: Staff & service, room comfort
Not bad
Average looking hotel, deco and furnishing is a little old but does its job.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic hotel
Non existing service.

6/10 Okay

Lai Ting

Disliked: Room comfort

4/10 Poor

inconnue

Disliked: Cleanliness, staff & service
The hotel is old, and in-room spring water is cold in the morning

6/10 Okay

FENG, Chiayi City, Taiwan.

Disliked: Cleanliness
There's a OK bond stick on the quilt, made me feel uncomfortable.

2/10 Terrible

Yvonne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and dirty hotel
This hotel is very old and dirty. 1. The headboard of the bed is full of dirt and stain 2. Glass window is very dusty and dirty 3. The mattress is way too soft and old 4. Bedsheet, pillow case are dusty! 5. Room is only with dim light and air cond temperature control is not working at all! 6. Horrible bathroom design - no shower screen and the floor is very slippery.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Just so so
The bed is clean, the service not bad. But the bathtub looks old and the door of the room too. A bit far from the subway. U can hear other ppl speaking in the corridor during the mid night ...

8/10 Good

ChengAnn, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly counter staff
The counter staff is friendly. The hourly shuttle bus service between Beitou and hotel is very useful especially when it rains. Can easily find food around xinbeitou station. The ru rou fan around the station is highly recommended.

6/10 Okay

Verified traveller

Old hotel but comfortable stsay
The room is comfortable and the view is nice with lots of green outside the window.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice place to chill for a few days
A nice hotel in the hot springs area and good value for money

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The condition of the room was great, however the in-room hot spring tub seems a little old. The outdoor hot spring situated at the rooftop was amazing. It has long opening hours, so you can avoid the crowd.

8/10 Good

Elaine, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There service good but the wifi can not connect at room only at service counter ...

6/10 Okay

Jeff, Taipei

Convenient location but a little old
I enjoyed the location of the hotel, as it was within walking distance of the MRT station. However, the bathroom was in mediocre condition, with some cracks and mold on the bathtub. The hot spring water also burned for some reason - is this normal?

2/10 Terrible

Jerry, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable hotel
The cleanliness of this resort is very poor, there are stain on every towels. I have never use the towel. I open up the yellowed towel to take some photo for evidence, on the next day it has been rolled and become a "new one" . The towels have not change daily even i have not use. The yellowed towels pattern on the tray can been recognized. It is not acceptable for a reasonable man . The bottom of bathtub is moss grown. The security of this hotel is very low. the first day a staff trespass our "locked" book when my party is sleeping in the morning. The lock of the door is meaningless this hotel. The maintainance of this hotel is very poor too. There is only one lift can go to the lobby. And it was out of order at the check out period. No staff noticed that, serveral hotel guest need to walk downstairs with the bulky lagguages.

10/10 Excellent

Hisashi, Tokorozawa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
設備は古いが源泉そのままの濃厚な温泉が好きなときに楽しめる 食事については期待せず、ケータリングサービスを使うつもりがよい
Stayed 2 nights in Feb 2024

8/10 Good

?

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
商務住宿住起來很舒服
Stayed 1 night in Jan 2024

4/10 Poor

YOKO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Fook Tong

Stayed 1 night in Oct 2023

8/10 Good

MAN HUI

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

6/10 Okay

elmo

Liked: Staff & service
Stayed 1 night in May 2023

2/10 Terrible

Chi Hung

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店衛生程度極差,員工服務態度欠佳
Stayed 5 nights in Apr 2023

2/10 Terrible

JUICHING

Stayed 1 night in Mar 2023

10/10 Excellent

FENGLING

Stayed 3 nights in Jan 2023

8/10 Good

PO HSUAN

Stayed 1 night in Jan 2023

6/10 Okay

TEHUI

泡湯
樓頂戶外泡湯有二池溫度太燙無法調整,房間空調太冷無法調整,只能關掉><
Stayed 1 night in Jan 2023

8/10 Good

TING WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還不錯
停車是泊車服務,需付費。 另外離一些景點很近,有小商圈,稍微走一下就能到捷運站! 房間整潔度還行,有點復古的感覺,浴缸很大,水也夠熱! 還不錯喔~
Stayed 1 night in Dec 2022

2/10 Terrible

CHIH CHIEH

Stayed 1 night in Dec 2022

8/10 Good

Chun-I

Stayed 1 night in Dec 2022

8/10 Good

YIHUI

Stayed 1 night in Dec 2022

4/10 Poor

宜真

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
希望能有多幾個椅子或放行李地方,東西沒地方放。浴室能乾濕分離,小朋友容易滑倒。

6/10 Okay

Kam Lui Rono

Stayed 1 night in Dec 2022

6/10 Okay

HUIHSIA

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2022

8/10 Good

Kuo

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

YU Lin

Liked: Room comfort
Stayed 1 night in Feb 2022

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
房間地上不夠乾淨,溫泉隔天早上就變冷泉,想起床時泡湯的都沒有辦法
Stayed 1 night in Jan 2022

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
隔音極差,零晨1時多有很多客人連小朋友在走道上說話、笑、很大聲,可能剛回來,吵到不能睡,連附近的住客泡湯也知道
Stayed 1 night in Dec 2021