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Reviews of Hotel Royal - Nikko Taipei

4.5 out of 5
Hotel Royal - Nikko Taipei
No. 37-1, Section 2, Zhongshan North Rd., Taipei

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1009 reviews" "
Rating 8 - Good. 241 out of 1009 reviews" "
Rating 6 - Okay. 40 out of 1009 reviews" "
Rating 4 - Poor. 16 out of 1009 reviews" "
Rating 2 - Terrible. 13 out of 1009 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yee Fei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here is very friendly and helpful. The hotel is located near a metro station.
Stayed 6 nights in Mar 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
all good!
Stayed 1 night in Mar 2024
Response from hotel royal nikko taipei on Mar 26, 2024
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from hotel royal nikko taipei on Mar 26, 2024
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very fancy hotel for a low price. All doormen, clerks, and restaurant staff speak English. Great breakfast options: Taiwanese and Japanese with many western options and pastries. Close to high end shipping and local type entertainment. Rooms are large with many amenities. I highly recommend this hotel.
Stayed 3 nights in Feb 2024
Response from Hotel Royal Nikko Taipei on Mar 4, 2024
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

8/10 Good

Ken Yin sang

Stayed 1 night in Jan 2024
Response from Hotel Royal Nikko Taipei on Jan 30, 2024
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

8/10 Good

Christopher, any city

Stayed 4 nights in Jan 2024
Response from HOTEL ROYAL NIKKO TAIPEI on Feb 17, 2024
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

6/10 Okay

Hsio Hwai

Stayed 4 nights in Jan 2024
Response from HOTEL ROYAL NIKKO TAIPEI on Feb 17, 2024
Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are very sorry for the insufficient service this time, if you don't mind please advise us if anything we can do for the improvement, and we will try the best to make it.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,Hisao Sasaya General Manager Hotel Royal-Nikko Taipei

8/10 Good

Ken Yin sang

Stayed 1 night in Jan 2024
Response from Hotel Royal Nikko Taipei on Jan 18, 2024
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

James

Travelled with family and small children
Liked: Amenities
The hotel is excellent but the staff put it in an altogether higher category. They were a perfect combination of competent and professional and engaging. They treated us like the best of family. This applied to everyone at the restaurant, check in and bellhops. We are leaving Taipei with the warmest of sentiments.
Stayed 7 nights in Dec 2023
Response from Hotel Royal Nikko Taipei on Jan 16, 2024
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Cynthia

Stayed 17 nights in Dec 2023
Response from Hotel Royal Nikko Taipei on Jan 8, 2024
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

8/10 Good

Hweelon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from Hotel Royal Nikko Taipei on Dec 29, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hotel Royal Nikko Taipei on Dec 25, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel. Near Zhongshan station. Rooms are not very big.
Stayed 4 nights in Dec 2023
Response from Hotel Royal Nikko Taipei on Dec 20, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Wolfgang

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel Royal Nikko Taipei on Dec 18, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

2/10 Terrible

May

Stayed 2 nights in Dec 2023
Response from Hotel Royal Nikko Taipei on Jan 3, 2024
Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are very sorry for the insufficient service this time, if you don't mind please advise us if anything we can do for the improvement, and we will try the best to make it.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,Hisao Sasaya General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Venthutop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staffs are very nice and friendly
Response from HOTEL ROYAL NIKKO TAIPEI on Feb 17, 2024
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Yu-Waye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. The customer service was most excellent. Highly recommend.
Stayed 6 nights in Nov 2023
Response from Hotel Royal Nikko Taipei on Dec 1, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Hiroe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and warm hospitality; Good language abilities of hotel staff; Good and convenient location; Good size of facility for keeping quiet enviornment.
Stayed 3 nights in Nov 2023
Response from Hotel Royal Nikko Taipei on Nov 22, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t say enough good things about this hotel.
Hotel was smart, clean, in a good and central location. Staff were very friendly and spoke perfect English. Room had literally every amenity you could think of and a few you didn’t. Room was spotlessly clean and staff were happy to help with any requests. Taipei is a great city and this is a great hotel to stay in.
Stayed 4 nights in Oct 2023
Response from Hotel Royal Nikko Taipei on Nov 2, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Chrisel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I’ve stayed in
Staff was warm, courteous, friendly and attentive to our needs - from our first day to the last. Good location - few mins away from the MRT Clean and fresh smelling hotel - from hallways to the rooms.
Stayed 4 nights in Oct 2023
Response from Hotel Royal Nikko Taipei on Nov 2, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Ken Yin sang

Liked: Cleanliness, staff & service, property conditions & facilities
Great staffs ..
Stayed 2 nights in Oct 2023
Response from Hotel Royal Nikko Taipei on Nov 2, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Com si com sa
This hetel has a good location..near shopping centre and quick eats. The breakfast is mediocre as the quality of the food was substandard. We were disappointed that thr pool was closed.Be very aware of this before you book in certain months.The doormen were very helpful. Not a king bed by Western standards.
Stayed 3 nights in Oct 2023
Response from Hotel Royal Nikko Taipei on Oct 23, 2023
Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are very sorry for the inconvenience experience you encountered during the stay. if anything we can do for the improvement, and we will try the best to make it.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,Hisao Sasaya General Manager Hotel Royal-Nikko Taipei

2/10 Terrible

shu fen, Portland

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
If you stay at Hotel Nikko Taipei, make sure you always lock the room! ! Because when I was I in the room, a male staff didn’t wait for me to answer the door and opened the door and walked right into the room!!! As a hotel guest, my privacy has been violated! This has never happened before in my travel experience!
Stayed 5 nights in Sep 2023
Response from Hotel Royal Nikko Taipei on Oct 13, 2023
Warming greeting from Hotel Royal-Nikko Taipei.We sincerely appreciate your valuable feedback regarding your recent stay at our hotel. We deeply regret the inconvenience you experienced when our staff failed to disturbed you and your family by not following the proper procedure before entering your room. Please accept our most sincerely apologize for the unpleasant experience may have caused to you.We would review and further emphasize the stuff training to ensure offering the best quality experience for our guests.Again, your opinion and continually supporting are very important to us. We sincerely invite your re-visiting for our improvement witness.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Wan Chien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely friendly and takes great care of customers. Area is convenient and room is very clean. Will stay there for future taipei trips.
Stayed 4 nights in Sep 2023
Response from Hotel Royal Nikko Taipei on Oct 5, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
This has been a wonderful stay for me and my friend. The location is super convenient, with MRT nearby and right in Zhongshan district where it’s walking distance to malls and shops, with many food options nearby. The room is clean and well maintained, staff are all nice and helpful. I would highly recommend this hotel and will come back for my next visit to Taipei.
Stayed 3 nights in Sep 2023
Response from Hotel Royal Nikko Taipei on Oct 3, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Hongyi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice modern interior. Comes with an air purifying machine. Friendly service that accommodated my room change request. It's nearst metro station is a transfer station for 2 lines, so wlyou can easily take 2 metro lines. Would recommend.
Stayed 3 nights in Sep 2023
Response from Hotel Royal Nikko Taipei on Sep 22, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

NAGAI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is nice to visit restaurants and bars.
Stayed 1 night in Aug 2023
Response from Hotel Royal Nikko Taipei on Sep 4, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Brendan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel!
Stayed 4 nights in Aug 2023
Response from Hotel Royal Nikko Taipei on Aug 23, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Cheng S

Stayed 9 nights in Jun 2023
Response from Hotel Royal Nikko Taipei on Aug 8, 2023
親愛的貴賓您好!感謝您分享造訪台北老爺酒店的體驗!謝謝您給予本酒店滿分的評價,這是對本酒店所有員工的鼓勵和肯定。本酒店將持續努力為顧客帶來更優質的服務,誠摯歡迎您再度光臨!台北老爺酒店副總經理 敬上

10/10 Excellent

Christan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, efficient and friendly staff, great area!
Stayed 2 nights in Jul 2023
Response from Hotel Royal Nikko Taipei on Jul 27, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Hotel Royal Nikko Taipei on Jul 3, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
excellent location great service.
Stayed 4 nights in Jun 2023
Response from Hotel Royal Nikko Taipei on Jun 27, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

4/10 Poor

KUAN LING

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Mediocre hotel
It’s definitely not a luxury hotel. I stayed here in a premium room for 5 nights. The Wi-Fi was terribly bad all the time that I couldn’t have video meetings. It’s pretty noisy especially when the guests next to me took the shower. The pipeline noise was so loud that no way to ignore. The air con was not working properly and the bed is too firm for me. The front desk was not helpful at all. They wouldn’t even bother to offer me any extra help. It’s definitely not worthy for spending that much money here. I simply won’t come back.
Stayed 5 nights in Jun 2023
Response from Hotel Royal Nikko Taipei on Jun 28, 2023
Dear Guest,Warmest greetings from Hotel Royal-Nikko Taipei.Truly appreciate for taking time to share your stay experience and valuable comments.We sincerely apologize for not meeting your expectations during the stay. We will continue to enhance our daily routine inspection work to ensure room facilities work smoothly, also keep improving employees' profession and service standard to offer excellent service to all guests. Thank you again for taking time to bring these matters to our attention with giving us your feedback. It is only through such input from our valued customers that we are able continuously to improve our standards of service.Yours sincerely,

10/10 Excellent

Marshall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is an absolutely beautiful property. Pricey but worth the money
Stayed 3 nights in Jun 2023
Response from Hotel Royal Nikko Taipei on Jun 21, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

8/10 Good

Yip

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2023
Response from Hotel Royal Nikko Taipei on Jun 19, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

THUY, Santa Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 3 nights in Jun 2023
Response from Hotel Royal Nikko Taipei on Jun 15, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Jimmy sang

Stayed 1 night in Jun 2023
Response from Hotel Royal Nikko Taipei on Jun 15, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Johan, Santa Clara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to 2 metro lines. Great shopping nearby and restaurants. The staff is nice and friendly. They gave a free birthday cake and a free room upgrade when they saw during checkin the tit was one of our birthdays. The facilities are great. Pool. Gym. Great. Extensive breakfast buffet.
Stayed 1 night in Jun 2023
Response from Hotel Royal Nikko Taipei on Jun 15, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

8/10 Good

moling

Travelled with family
Liked: Cleanliness
The hotel definitely shows signs of aging! The in room amenities and details are not up to today’s standards! The pool and spa areas are on the rooftop where there are no elevator services which eliminates guests to and from the area with the 20 steps climb! The front desk weren’t too friendly however the cleaning crews are much more pleasant. We haven’t have time for any food service. Overall it is only an average stay for our stay in this hotel! The location is probably the main reason!
Stayed 4 nights in Jun 2023
Response from Hotel Royal Nikko Taipei on Jun 15, 2023
Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are very sorry for the insufficient service this time, if you don't mind please advise us if anything we can do for the improvement, and we will try the best to make it.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,Hisao Sasaya General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Walter Kwok Keung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
convenince
Stayed 4 nights in Jun 2023
Response from Hotel Royal Nikko Taipei on Jun 15, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Donald, Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for our stay in Taipei…we were able to easily use the subway to get to the places we wanted to see… hotel was very relaxing, clean and enjoyable
Stayed 3 nights in Jun 2023
Response from Hotel Royal Nikko Taipei on Jun 9, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Stephen, Gilbert

Stayed 3 nights in Jun 2023
Response from Hotel Royal Nikko Taipei on Jun 28, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

8/10 Good

Chihshen

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2023
Response from Hotel Royal Nikko Taipei on Jun 6, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

4/10 Poor

Zoe

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The room interior is old, for example there’s no USB charger alongside the power area, if you use the travel adapter connecting to the power point wall socket, it’s too heavy and just fall off the wall, then you might end up charging your laptop in the bathroom! the air-con control panel is so old fashion, the TV is so small,
Stayed 4 nights in May 2023
Response from Hotel Royal Nikko Taipei on Jun 12, 2023
Dear Guest, Thank you for choosing to stay at Hotel royal-nikko Taipei. We sincerely apologize for any inconvenience caused by the subpar hardware facilities in your room, and we deeply regret that it affected your overall experience. Your feedback is a valuable source of motivation for us to improve both our hotel’s services and facilities. We genuinely hope that you would consider staying with us again in the future, as we are committed to providing a better experience for our guests.General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Tu

Stayed 2 nights in May 2023
Response from Hotel Royal Nikko Taipei on Jun 16, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Teck Yew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Royal-Nikko Taipei never disappoints. Old hotel that has been maintained extremely well with beautiful and tastefully decorated rooms in a light pastel, soothing fashion. Scents provided on entry. Immaculate cleanliness. Great breakfast. Faultless service. Fantastic price:quality ratio. Not so suitable for those who want amenities like pool and gym as those are fairly basic. Apart from that, this is certainly one of the best hotels in Taipei if you value cleanliness, comfort and service.
Stayed 1 night in May 2023
Response from Hotel Royal Nikko Taipei on May 31, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Chern Shun, Singapore

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was well cared for. Stayed in the corner suite, space was great. Service is top notch! Would also like to commend Tiffany and Mimi on their exemplary service provided during our stay.
Response from Hotel Royal Nikko Taipei on May 23, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei

10/10 Excellent

Ching Sheng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023
Response from Hotel Royal Nikko Taipei on May 23, 2023
この度はホテルロイヤルニッコータイペイにご宿泊いただき誠に有難うございました。満点の評価は私共にとって最高のモチベーションとなり心からお礼申し上げます。これからもお客様に快適なご宿泊環境をご提供できるよう努めてまいりますので、引き続きご愛顧賜りますようお願い申しあげます。時節柄、ご自愛くださいますようお祈り申しあげますとともに、お客様のまたのご来館をスタッフ一同、心よりお待ちいたしております。ホテル・ロイヤル・ニッコー・タイペイ 総支配人 笹谷久雄

10/10 Excellent

Stanley, Potomac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and the staffs were very friendly and helpful. Highly recommend the hotel.
Stayed 4 nights in May 2023
Response from Hotel Royal Nikko Taipei on May 23, 2023
Dear Guest,Warming greeting from Hotel Royal-Nikko Taipei.Truly appreciate your valued support for taking time to share your stay experience.We are delighted you had enjoyed your stay and sincerely thank you for giving a perfect rating for your stay with us.We will keep on working and always earnestly look forward to welcoming you back.Yours sincerely,General Manager Hotel Royal-Nikko Taipei