Hotel Day Plus Tamsui Reviews

10/10 Excellent

Ludovic, Singapore

Travelled with family

Nov 24, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The HotelDay Tamsui rooms are huge and very convenient! Many choices at the buffet breakfast The LRT ride to Tamsui station is a bit long, you can actually walk all the way there near the sea if the weather is fine - takes about 30min A great place to stay if you want to be a bit away from the busy Taipei

Stayed 3 nights in Nov 2023

Response from DEREK on Nov 27, 2023

Dear traveler, hello:Thank you for your comments and ratings. Your comments and ratings are to give us recognition, support and encouragement. I hope you have the opportunity to visit Hotelday Plus Tamsui again. We will provide the best service to you!

8/10 Good

Shengwen

Jul 12, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The stay was nice.

Stayed 1 night in Jul 2023

Response from DEREK on Jul 13, 2023

親愛的旅人您好：謝謝您對飯店的喜愛，您的評分給予我們的鼓勵，讓我們有成長的動力，希望您有機會可以再到淡水吹風來入住，我們將會用最好的服務來接待您！承億文旅‧淡水吹風全體同仁敬上

10/10 Excellent

Wing Koon

Travelled with family

Apr 16, 2023

Liked: Staff & service, amenities, property conditions & facilities

A highly valuable choice.

Stayed 3 nights in Apr 2023

Response from Derek on Apr 17, 2023

親愛的旅人您好：謝謝您對淡水吹風的喜愛，您的評分給予我們支持及鼓勵。希望您下一次的淡水之旅，可以再次蒞臨淡水吹風，我們將會用最好的服務及空間來接待您！承億文旅‧淡水吹風全體同仁敬上

8/10 Good

Verified traveller

Travelled with group

Mar 29, 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Normal hotel

Really hard to park parking spaces

Stayed 1 night in Mar 2022

Response from ANDY on Sep 27, 2022

親愛的旅人您好：首先感謝您對我們的支持跟喜愛,讓我們所有的員工都感受到相當大的鼓舞!!!淡水一直是個有特殊氛圍的地點,在這裡您可以享受到恬適的氛圍,感受懷舊歷史的痕跡,更可以在不同的場景時空下保存自己獨有的專屬記憶,在淡水發生的一切,似乎都特別的相當自然,很榮幸淡水吹風可以成為您旅途中美好回憶的一部分!!承億文旅‧淡水吹風全體同仁敬上

8/10 Good

Doey

Feb 5, 2022

Stayed 1 night in Feb 2022

Response from 承億文旅‧淡水吹風 on Feb 26, 2022

親愛的旅人您好：謝謝您對飯店的喜愛，您的評分就是給予我們的鼓勵，讓我們有成長的動力，希望您有機會可以再到淡水吹風來入住，我們將會用最好的服務來接待您！承億文旅‧淡水吹風全體同仁敬上

10/10 Excellent

Eugene

Travelled with family

Jul 18, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Accommodating to our needs and excellent service plus great location!

Stayed 2 nights in Jul 2021

Response from DEREK on Jul 18, 2021

Dear traveler, hello: Thank you for your comments and ratings. Your comments and ratings give us recognition, support and encouragement. I hope you have the opportunity to visit Hotelday Plus Tamsui again. We will provide the best service to you!

8/10 Good

Verified traveller

Travelled with group

Apr 15, 2021

Liked: Cleanliness, staff & service

The staff is friendly, the breakfast is nice. But this building might be old, a little bit of the paper beginning to peel off the walls in our room.

Stayed 1 night in Mar 2021

Response from 淡水吹風 on Apr 16, 2021

Dear traveler, hello: Thank you for your comments and ratings. Your comments and ratings are to give us recognition, support and encouragement. I hope you have the opportunity to visit Hotelday Plus Tamsui again. We will provide the best service to you!

10/10 Excellent

Verified traveller

Apr 4, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel to stay. Clean and secure place. Location is convenient.

Stayed 1 night in Apr 2021

Response from 淡水吹風 on Apr 8, 2021

親愛的旅人您好：謝謝您對飯店的喜愛，您的評分留言給予我們的鼓勵，讓我們有成長的動力，希望您有機會可以再到淡水吹風來入住，我們將會用最好的服務來接待您！承億文旅‧淡水吹風全體同仁敬上

10/10 Excellent

Verified traveller

Business traveller, Travelled with group

May 8, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet and cosy

Stayed 1 night in May 2020

Response from DEREK on May 8, 2020

親愛的旅人您好：謝謝您對飯店的喜愛，您的五顆星評分就是給予我們的鼓勵，讓我們有成長的動力，希望您有機會可以再到淡水吹風來入住，我們將會用最好的服務來接待您！承億文旅‧淡水吹風全體同仁敬上

10/10 Excellent

Verified traveller

Jan 16, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

Response from 承億文旅‧淡水吹風 on Jan 18, 2020

親愛的旅人您好：謝謝您對飯店的喜愛，您的評分留言給予我們的鼓勵，讓我們有成長的動力，希望您有機會可以再到淡水吹風來入住，我們將會用最好的服務來接待您！承億文旅‧淡水吹風全體同仁敬上

4/10 Poor

Dion, HK

Oct 29, 2019

Disliked: Staff & service, amenities, property conditions & facilities

Does not clean room unless asked, staff were not helpful, breakfast has limited choices

Stayed 3 nights in Oct 2019

Response from Andy on Oct 31, 2019

Dear traveler, hello: Thank you for your comments and ratings. Sorry for the clearance, service attitude and limited choices of breakfast which cause you lots of inconvenience and unhappiness. We'll certainly proceed the improvement issues accordingly. We hope you have the opportunity to visit Hotelday Plus Tamsui again. We will provide the best service to you!

10/10 Excellent

Verified traveller

Travelled with group

Oct 27, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll be back!

Check-in was easy. I can only speak English, but they were very accommodating and helpful. The breakfast buffet was large and had an excellent and varied selection. I would come back!

Stayed 2 nights in Oct 2019

Response from 承億文旅淡水吹風 on Oct 30, 2019

Dear traveler, hello: Thank you for your comments and ratings. Your comments and ratings are to give us recognition, support and encouragement. I hope you have the opportunity to visit Hotelday Plus Tamsui again. We will provide the best service to you!

8/10 Good

Yi Ling

Jul 16, 2019

Liked: Cleanliness, staff & service, room comfort

Good staff

We stayed 2 nights on weekends. The first night is really noisy caused by air conditioner or machine near by. But the staff helped us to change another room immediately and solve the problem efficiently. Really appreciated!

Stayed 2 nights in Jul 2019

Response from Andy on Jul 18, 2019

Dear traveler, hello: Thank you for your comments and ratings. Your comments and ratings are to give us recognition, support and encouragement. I hope you have the opportunity to visit Hotelday Plus Tamsui again. We will provide the best service to you!

10/10 Excellent

Verified traveller

Business traveller

Jul 7, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The clean room and good complementary breakfast are excellent

Stayed 5 nights in Jun 2019

Response from Benny on Jul 9, 2019

Dear traveler, hello: Thank you for your comments and ratings. Your comments and ratings are to give us recognition, support and encouragement. I hope you have the opportunity to visit Hotelday Plus Tamsui again. We will provide the best service to you!

10/10 Excellent

E.Bonilla

May 28, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a big space that was cool to be in. It was close to the fisherman’s wharf.

Stayed 3 nights in May 2019

Response from Benny on Jun 4, 2019

Dear traveler, hello: Thank you for your comments and ratings. Your comments and ratings are to give us recognition, support and encouragement. I hope you have the opportunity to visit Hotelday Plus Tamsui again. We will provide the best service to you!

8/10 Good

Verified traveller

Travelled with group

Mar 31, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice staff and great service! Good location and the food!

Stayed 1 night in Mar 2019

Response from Benny on Apr 30, 2019

Dear traveler, hello: Thank you for your comments and ratings. Your comments and ratings are to give us recognition, support and encouragement. I hope you have the opportunity to visit Hotelday Plus Tamsui again. We will provide the best service to you!

8/10 Good

Kelvin

Travelled with family

Mar 28, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pleasant stay, clean and staff were polite. Only negative point was that my pillow was flat, need to be changed.

Stayed 6 nights in Mar 2019

Response from Benny on Apr 30, 2019

Dear traveler, hello: Thank you for your comments and ratings. Your comments and ratings are to give us recognition, support and encouragement. I hope you have the opportunity to visit Hotelday Plus Tamsui again. We will provide the best service to you!

10/10 Excellent

sebastien, busan

Dec 28, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2018

Response from Benny on Jan 2, 2019

親愛的旅人您好：希望您有機會可以再到淡水吹風來入住，我們將會用最好的服務來接待您！承億文旅‧淡水吹風全體同仁敬上

8/10 Good

Verified traveller

Dec 24, 2018

Liked: Cleanliness, staff & service

The breakfast is very good. The staff isvery friendly. The room is very clean. The environment of this hotel is quiet. The only downside of this hotel is the parking spot needs good skill to park vehicle.

Stayed 1 night in Dec 2018

Response from Andy on Dec 27, 2018

Dear traveler, hello: Thank you for your comments and ratings. Your comments and ratings are to give us recognition, support and encouragement. I hope you have the opportunity to visit Hotelday Plus Tamsui again. We will provide the best service to you!

10/10 Excellent

BING

Feb 28, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 11 nights in Feb 2018

10/10 Excellent

Verified traveller

Jan 24, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2018

Response from ANDY on Sep 27, 2022

親愛的旅人您好：謝謝您對淡水吹風的喜愛，也謝謝您提供寶貴的建議，您的評分留言給予我們支持及鼓勵。希望您下一次的淡水之旅，可以再次蒞臨淡水吹風，我們將會用最好的服務及空間來接待您！承億文旅‧淡水吹風全體同仁敬上

10/10 Excellent

Paul and Amy

Jan 2, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Response from 淡水吹風館長Maggie on Jul 18, 2018

親愛的旅人您好~ 謝謝您對淡水吹風的喜愛，您的評分及留言都是給予我們最好的支持與鼓勵！希望未來有機會也可以再選擇承億文旅其他分館，期待與您再次相遇~承億文旅讓旅行更美麗~ 淡水吹風館長Maggie。

10/10 Excellent

David

Aug 27, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and artistic hotel.

The hotel is nice and artistic in its design. It's walking distance to the fisherman wharf, a famous tourist attraction in Tam Sui area. My only negative comment is the breakfast, it has less variety comparing with other hotels in Taiwan. But it's free and I have no compliant.

Stayed 1 night in Aug 2017

Response from ANDY on Sep 27, 2022

Dear traveler, hello:Thank you for your comments and ratings. Your comments and ratings are to give us recognition, support and encouragement. I hope you have the opportunity to visit Hotelday Plus Tamsui again. We will provide the best service to you!

8/10 Good

Joseph

Feb 3, 2017

nice location in town

cozy and comfortable nice service.good location rin Tamsui,surely I will come again if I am here .

Response from ANDY on Sep 27, 2022

Dear traveler, hello:Thank you for your comments and ratings. Your comments and ratings are to give us recognition, support and encouragement. I hope you have the opportunity to visit Hotelday Plus Tamsui again. We will provide the best service to you!

8/10 Good

Michelle

Sep 9, 2016

Liked: Staff & service, room comfort

Close for a conference

Had to stay here for a conference as all other hotels were booked in the area. It was convienient and there are bicycles to borrow for free. The breakfast was ok- 50:50 mix of local and western. Nice coffee machine. The staff was very friendly which was a plus. The room was just ok- but fine for a few days (was clean, bed was good). 10-15min Uber ride to Tamsui were there are plenty of restaraunts.

Response from ANDY on Sep 27, 2022

Dear traveler, hello:Thank you for your comments and ratings. Your comments and ratings are to give us recognition, support and encouragement. I hope you have the opportunity to visit Hotelday Plus Tamsui again. We will provide the best service to you!

8/10 Good

Verified traveller

Aug 14, 2016

Liked: Staff & service

Fantastic view over the river

The view over the river from my room was beautiful and the rooms were newly renovated. Unfortunately, those rooms are situated right on the main road which means lots of noises. My room was on 6th floor and yet I still hear some even with the air conditioner on. But maybe things will be better on higher floors. Only valet parking is available.

Response from ANDY on Sep 27, 2022

Dear traveler, hello:Thank you for your comments and ratings. Your comments and ratings are to give us recognition, support and encouragement. I hope you have the opportunity to visit Hotelday Plus Tamsui again. We will provide the best service to you!

8/10 Good

Alex, Hong Kong

Dec 12, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great rooms

location is good for cyclist, good view for high floors, friendly and helpful staff, clean and big room, bed is a bit hard for me

Response from ANDY on Sep 27, 2022

Dear traveler, hello:Thank you for your comments and ratings. Your comments and ratings are to give us recognition, support and encouragement. I hope you have the opportunity to visit Hotelday Plus Tamsui again. We will provide the best service to you!

6/10 Okay

MING SUNG

Sep 21, 2015

Response from ANDY on Sep 27, 2022

親愛的旅人您好：謝謝您給予飯店的評分及肯定，您的評分讓我們更加努力提升自我，我們將持續更新飯店設施，以提供住客更好的住宿體驗。再次感謝您選擇入住淡水吹風，期待未來可以再為您服務。承億文旅‧淡水吹風全體同仁敬上

6/10 Okay

Verified traveller

Sep 6, 2015

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a Jewel of Tamsui

Overall, Hotel Day Plus was a bit of a disappointment. Outside of the main check-in area, the hotel was very, very dark all over. The concrete floors stole something away from the romantic quality of the rest of the room, as did the open plan bathroom--not the most romantic of situations. The perimeter of the shower was moldy, but other than that the place was tidy and clean. Hotel staff was nice. The biggest disappointment outside of the room itself was that it was so far off the beaten path--while it was cool to stay in an area that was residential and see how locals did their thing, my husband and I had booked the place as a romantic, kid-free getaway for our wedding anniversary and so the location was pretty anti-climactic. But there is a really incredible noodle spot close by near the 7-11, and lots of local food sellers and fruit stands etc. The people of Tamsui are also very nice. Although the Fisherman's Wharf and Lover's Bridge are close by and walkable, there is not much to do at that spot outside of walking the bridge and boardwalk which takes less than a half hour. I suggest you stay somewhere on the strip of stores and restaurants located more centrally downtown to get a better bang for your buck and better water views. *Side note: we took a ferry over to Bali. It was a nice 10-minute boat ride, but due to the rain and being post-Typhoon, the area was pretty dead and kinda dirty. (sorry!) So, save that trip for a sunny day in early summer, not late August.

10/10 Excellent

Verified traveller

Jan 3, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good and classy room. Open bathroom concept is unique and interesting. Neighbourhood is near to tourist attractions.

8/10 Good

HENG, Singapore

Dec 25, 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Loved the stay here! Amazing view from the room. The location is quite far off from the train station and main city area of Tamsui, but is within walking distance of Lover's Bridge.

10/10 Excellent

NGAK PHEOW, Singapore

Nov 28, 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A holiday getaway near to the centre of activity

Good location in a decent, orderly neighborhood, within walking distance to the river bank and Fisherman's Wharf, hence closeness to numerous eateries and shops. The streets around the corner are also served by several public bus services that run at regular intervals. A bus ride to nearby attractions and the Tamsui MRT Station is a breeze. Rooms are spacious and tastefully furnished.

10/10 Excellent

Traveller, HK

Sep 21, 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a neat hotel

The decoration in the lobby and the room is special. The room is very clean. I feel very relaxing to stay there.

10/10 Excellent

Verified traveller

Aug 24, 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel rooms are nice and staff are friendly. But the location is a problem as you need to take a bus or taxi to go anywhere except fishermen's warf. It takes at least 1 hr to go to Taoyuan airport by taxi.

10/10 Excellent

Charkoh, Sydney

Jul 7, 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable in a great location

Some may think that Tamsui is far away, but I found the the neighbourhood calm and pleasant with lots of things to do. The bicycle trail into Tapei is great and a walk to Fisherman's Wharf at sunset is very nice. The hotel is clean and modern with helpful and friendly staff. I would stay there again and recommend to anyone.

10/10 Excellent

Verified traveller

Jun 23, 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice design of room, cheerful staff

the room is big , clean, and very comfortable. the corridor is a bit dark due to the paint and energy saving lights. staff are nice, postcards are provided :) location is not to metro, need to take bus. Generally is great

6/10 Okay

tam, singapore

May 18, 2014

Disliked: Staff & service, property conditions & facilities

High rate, not worth to stay

The room is small and simple. Not worth staying with the rate.

10/10 Excellent

Josephine, Malaysia

Oct 16, 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with nice view!

Nice hotel with privacy. Booked a deluxe room and was totally awed by the bathtub next to bed. A great view too from the room. Staff are friendly and ever ready to help when ask for directions. Bus stop is located less than 5 minutes walk away. Fisherman Wharf is just nearby and it's safe to take a walk there even though at night. Along the way there, will pass by some seafood restaurants. A nice evening stroll after dinner.

10/10 Excellent

Sandy, Cupertino, CA

Oct 2, 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay and will be back

Staff: Courteous and helpful Room: clean and comfortable. European room design but sofa was kid size. Hotel offers bicycles and we had a great time riding bicycle along river bank. Location is a bit away from town center but closer to wharf. Overall, we had a great stay and enjoyed all amentities hotel offer.

10/10 Excellent

DHF, U.K.

Jun 5, 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome.

Brand-new hotel, nicely decorated, clean, reception spoke decent English and were very helpful...couldn't fault anything. Had a 3-course lunch meal at its Italian Restaurant, which was very good. The surrounding neighbourhood was great for my morning run and grabbing local food for dinner. My business was at Tamkang University and getting a bus was easy and took about 20min.

8/10 Good

Fion

Jan 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2023

Response from DEREK on Jan 11, 2024

親愛的旅人您好：謝謝您對淡水吹風的喜愛，您的評分給予我們支持及鼓勵。希望您下一次的淡水之旅，可以再次蒞臨淡水吹風，我們將會用最好的服務及空間來接待您！承億文旅‧淡水吹風全體同仁敬上

10/10 Excellent

SU YUEH

Jan 1, 2024

Stayed 1 night in Dec 2023

Response from DEREK on Jan 6, 2024

親愛的旅人您好：謝謝您對淡水吹風的喜愛，您的評分給予我們支持及鼓勵。希望您下一次的淡水之旅，可以再次蒞臨淡水吹風，我們將會用最好的服務及空間來接待您！承億文旅‧淡水吹風全體同仁敬上

10/10 Excellent

CHING CHUNG

Dec 29, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

首次入住的文青旅店，比我想像中的還要好。若大的房間，舒適。提供的早餐也不錯。還會想要再去住的旅店。

Stayed 1 night in Dec 2023

Response from DEREK on Dec 30, 2023

親愛的旅人您好：謝謝您對淡水吹風的喜愛，也謝謝您提供寶貴的建議，您的評分留言給予我們支持及鼓勵。希望您下一次的淡水之旅，可以再次蒞臨淡水吹風，我們將會用最好的服務及空間來接待您！承億文旅‧淡水吹風全體同仁敬上

8/10 Good

TING CHIA

Dec 26, 2023

Stayed 1 night in Dec 2023

Response from DEREK on Dec 27, 2023

愛的旅人您好：謝謝您對淡水吹風的喜愛，您的評分給予我們支持及鼓勵。希望您下一次的淡水之旅，可以再次蒞臨淡水吹風，我們將會用最好的服務及空間來接待您！承億文旅‧淡水吹風全體同仁敬上

6/10 Okay

Sau Ching

Dec 12, 2023

Stayed 4 nights in Dec 2023

Response from DEREK on Dec 14, 2023

親愛的旅人您好：謝謝您的評分給予我們支持及鼓勵。希望您下一次的淡水之旅，可以再次蒞臨淡水吹風，我們將會用最好的服務及空間來接待您！承億文旅‧淡水吹風全體同仁敬上

8/10 Good

Yuju

Travelled with family

Nov 25, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

第二次入住，整體感覺可以

Stayed 1 night in Nov 2023

Response from DEREK on Nov 27, 2023

愛的旅人您好：謝謝您對淡水吹風的喜愛，您的評分留言給予我們支持及鼓勵。希望您下一次的淡水之旅，可以再次蒞臨淡水吹風，我們將會用最好的服務及空間來接待您！承億文旅‧淡水吹風全體同仁敬上

6/10 Okay

Guang Hai

Nov 12, 2023

Stayed 1 night in Nov 2023

Response from DEREK on Dec 6, 2023

親愛的旅人您好：謝謝您對淡水吹風的喜愛，您的評分給予我們支持及鼓勵。希望您下一次的淡水之旅，可以再次蒞臨淡水吹風，我們將會用最好的服務及空間來接待您！承億文旅‧淡水吹風全體同仁敬上

6/10 Okay

Chao-Wei

Business traveller

Oct 31, 2023

Liked: Cleanliness, staff & service

團體客人是壓力

環境設施大致上沒問題，唯停車場需等候電梯出入，較費時間；人員服務態度不差，美中不足的是當日有團體客人，早餐時間餐廳無座位可用需等候，環境嘈雜，對趕時間的商務人士來說壓力很大⋯

Stayed 2 nights in Oct 2023

Response from G on Nov 1, 2023

親愛的旅人您好：謝謝您給予飯店的評分及建議，您的評分留言都是給予我們的支持及鼓勵。文中的建議，我們會加以評估並改善。希望您有機會可以再到淡水吹風來入住，我們將會用最好的品質以及真誠的服務來接待您！承億文旅‧淡水吹風全體同仁敬上

10/10 Excellent

wu

Business traveller, Travelled with group

Oct 29, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2023

Response from DEREK on Oct 31, 2023

愛的旅人您好：謝謝您對淡水吹風的喜愛，您的評分給予我們支持及鼓勵。希望您下一次的淡水之旅，可以再次蒞臨淡水吹風，我們將會用最好的服務及空間來接待您！承億文旅‧淡水吹風全體同仁敬上

6/10 Okay

WEI CHI

Travelled with group

Oct 23, 2023

Liked: Staff & service, room comfort

Disliked: Cleanliness

清潔不佳

個人最不滿意是清潔部分，窗簾還有燈具佈滿灰塵，感覺囤積很久。浴室及冰箱邊緣都有發霉狀況。移動床時，床底還有之前更換下來沒收走的枕頭套及使用過的備品，感覺清潔做得很潦草。唯一床墊是好睡的。

Stayed 1 night in Oct 2023

Response from DEREK on Oct 23, 2023

親愛的旅人您好：謝謝您撥空為我們填寫評鑑，您的留言評分與建議帶給我們成長的動力。真的非常抱歉，造成您入住時的不愉快，我們會進行檢討與改善、加強員工訓練，以帶給住客更好的住宿體驗。我們會盡力改善您所遇到的問題，再次感謝您的寶貴意見。祝福您平安順心！承億文旅‧淡水吹風全體同仁敬上

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Reviews of Hotel Day Plus Tamsui

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8.6/10

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