The staff is 15/10! The property is very clean, nicely kept, comfortable and new! It’s location is very convenient with lots of different restaurants across the street, shopping centres, and the Taipei Main Station/High Speed Train station just a couple blocks away. The rooms are cleaned daily with complimentary snacks/water bottles in your room refilled and there’s a kitchen with an espresso machine, big fridge, filtered water system, and more snacks all complimentary. The complimentary snacks are emphasized because there’s hotel where it’s very hard to even get your usual amenities refilled but this place supplies those AND more! :). There’s also another room for you to do your laundry which is awesome! - no need to take your laundry somewhere else. If you have any questions the staff will help and they speak English which is another plus. I would definitely recommend this hotel!