Classic Double Room

Reviews of European castle hotel

2.5 out of 5
European castle hotel
No.41, Sec. 1, Changrong Rd., Xinying Dist., Tainan

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 62 reviews" "
Rating 8 - Good. 22 out of 62 reviews" "
Rating 6 - Okay. 13 out of 62 reviews" "
Rating 4 - Poor. 5 out of 62 reviews" "
Rating 2 - Terrible. 4 out of 62 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2020

6/10 Okay

Haze, KL

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything is acceptable, just a problem when they entered my room when I was outside
Stayed 1 night in Sep 2018

6/10 Okay

Water, Raleigh, NC, USA

Liked: Staff & service
Not bad for the price. Plain and simple. Breakfast is from a local market, not from the hotel Xinying is a small town and I did not expect much.
Stayed 1 night in Aug 2018
Response from 櫃檯 on Sep 5, 2018
thank you

8/10 Good

VORN, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel is Xinying NOT Tainan!
I booked this hotel with the impression that it was located in Tainan City when in fact it is in Xinying - 35 kilometres to the north of downtown Tainan. The preamble also indicates that the hotel is set on a river which it is not. It is a concrete canal at best although there would be very few rooms in the building that would take advantage of such a view anyway. The hotel itself is adequate. Xinying itself is fairly non-descript however there are pretty good night markets in the downtown area - in fact one of the better ones I visited in Taiwan. The hotel is 25 minutes walking distance of the station or else 5 mintues driving - probably about NT$40 in a taxi, which is essential to know if you want to commute to and from Tainan. Door-to-door from my room to Tainan station was 1 hour (express train) & about 80 minutes (local train). In the other direction (north) Xinying is well located to access the Guanzilin hot spring area, which is one of the premier hot spring experiences in Taiwan. It is 30 minutes driving up route 172 from the hotel or else probably NT$150-250 by taxi. Definitely a MUST if you are in the area.

8/10 Good

Shih Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Stayed 2 nights in Sep 2023

10/10 Excellent

JUI CHIEH

Stayed 1 night in Sep 2023

8/10 Good

Shang-Tse

Stayed 1 night in Aug 2023

8/10 Good

??

Travelled with family
Liked: Staff & service
房間清潔還有待加強
Stayed 1 night in Aug 2023

8/10 Good

SHENG HSIANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
住宿環境還不錯,可惜的是床太硬了,個人不太好睡,浴室淋浴間會積水,洗完澡後蠻怕滑倒的。
Stayed 1 night in Jul 2023

6/10 Okay

Kuang Yang

Business traveller
Liked: Staff & service
Stayed 1 night in Apr 2023

4/10 Poor

Cheuk Yin

Disliked: Cleanliness
The hygiene conditions is poor, lots of mosquitoes (20-30) inside the room but the bed is still clean. This is only no choice for people who want to have a bed for overnight in that district.

8/10 Good

JING-YAN

Stayed 1 night in Mar 2023

8/10 Good

Vivienne

Stayed 3 nights in Feb 2023

10/10 Excellent

SHULING

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness
清潔要再加強喔
2022/02/14逛月津港燈節時入住 優點:有自己的車庫可停車、有餐廳供中式為主的早餐,非三明治漢堡之類的簡餐 缺點:清潔真的要加強,檯燈和牆已長蜘蛛網、情趣椅都已經破皮海棉外露還不更換、空調聲真的有比較大、淋浴間較小不好放自己的盥洗用品
Stayed 1 night in Feb 2022
Response from 櫃台 on Mar 20, 2022
會加強改善

8/10 Good

Ta-wei

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2022
Response from 櫃台 on Mar 20, 2022
謝謝

10/10 Excellent

Yin-Chen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好的住宿體驗,早餐好吃服務人員非常親切,有機會還會入住👏
Stayed 2 nights in Feb 2022
Response from 櫃台 on Mar 20, 2022
謝謝

10/10 Excellent

Yin-Chen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好的住宿體驗,早餐好吃服務人員非常親切,有機會還會入住👏
Stayed 2 nights in Feb 2022
Response from 櫃台 on Mar 20, 2022
謝謝

10/10 Excellent

chien jui

Stayed 1 night in Feb 2022
Response from 櫃台 on Mar 20, 2022
謝謝

8/10 Good

Shun Hsiung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

6/10 Okay

KENG YU

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from 櫃台 on Mar 20, 2022
會加強蓋善缺失

6/10 Okay

Verified traveller

Business traveller
按摩浴缸
房間有點潮濕的感覺!不過浴缸不錯,浴室很大。
Stayed 1 night in Nov 2021

10/10 Excellent

文瑜

Travelled with family
Liked: Amenities, property conditions & facilities
1.環境優美 2.衛浴設備很大,房間很舒服。
Stayed 1 night in Nov 2021

6/10 Okay

Xin Yu

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

4/10 Poor

PI HUNG

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from 櫃台 on Sep 27, 2021
我們將致力於各方面改善

8/10 Good

Hua Ting

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1. 地方離市區約10鍾車程,沒有很遠,很是方便 2. 停車方便 3. 服務人員親切 4. 房間大,乾凈整潔 5. WIFI網路速度快穩定 6. 早餐6:40分全都準備好,簡單豐盛的中式早餐 7. 唯一的缺點是洗澡的蓮蓬頭的水龍頭壞了,無法切換出水
Stayed 1 night in Apr 2021
Response from 櫃檯 on May 23, 2021
請當下即時反應櫃檯,會立刻派人處理

6/10 Okay

JUI PING

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2021
Response from 櫃檯 on May 23, 2021
我們十分重視你的意見跟建議,並馬上處理及加強員工訓練,也非常感謝光臨及指教

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from 櫃檯 on May 23, 2021
我們十分重視你的意見跟建議,並馬上處理及加強員工訓練,也非常感謝光臨及指教

8/10 Good

peiying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務品質超好,遺忘了東西,除了幫忙注意找尋,還寄回,很貼心 早餐好吃
Stayed 1 night in Mar 2021
Response from 櫃台 on Mar 24, 2021
謝謝

10/10 Excellent

Ting Zheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯
房間很大很寬敞舒適,不知道是不是因限水期間,廁所蓮蓬頭水量偏小,但是按摩浴缸很棒。 房間有點煙味但影響不大,早餐看得出來很用心準備,服務人員也很熱情,若下次再來新營還是會考慮歐堡。
Stayed 1 night in Dec 2020
Response from 櫃台 on Sep 27, 2021
謝謝歡迎再次光臨

8/10 Good

SzuJong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
高CP值,早餐很有誠意
Stayed 1 night in Dec 2020
Response from 櫃台 on Sep 27, 2021
謝謝

8/10 Good

TZU JENQ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

ChengTing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from 櫃台 on Sep 27, 2021
非常感謝您的肯定,我們仍將秉持讓顧客有賓至如歸感覺

8/10 Good

CHIH_FENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from 櫃台 on Sep 27, 2021
非常感謝您的肯定,我們仍將秉持讓顧客有賓至如歸感覺

10/10 Excellent

Wen-Yen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境清幽
Stayed 1 night in Jul 2020
Response from 櫃台 on Jul 9, 2020
謝謝

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
不想再去了
房間有煙味 設施老舊 早餐不好吃
Stayed 1 night in May 2020
Response from 櫃台 on Jun 14, 2020
感謝評論我們會改進

10/10 Excellent

Wen-Yen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
車庫的門有點低,不適合停大台的車子, 整體還算是舒適
Stayed 1 night in May 2020

10/10 Excellent

ch

Stayed 1 night in May 2020
Response from 櫃台 on Jun 14, 2020
謝謝

8/10 Good

CHIENMING

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值高 值得商務住宿
Stayed 5 nights in Apr 2020
Response from 歐管 on Apr 12, 2020
謝謝你

10/10 Excellent

CHIEN MING

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值高 會再住
Stayed 1 night in Apr 2020

10/10 Excellent

NAI WEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
物超所值的住宿
房間很清潔,早上早餐很棒,物超所值。
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
空間寬敞,簡 單過夜。
Stayed 1 night in Jan 2020

10/10 Excellent

Bak Yeung

Stayed 1 night in Dec 2019

10/10 Excellent

chen hua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

SungHan

Liked: Staff & service, property conditions & facilities
在該區域算不錯的
由於附近不多選擇下 算是不錯
Stayed 1 night in Sep 2019
Response from 櫃台 on Sep 27, 2021
非常感謝您的肯定,我們仍將秉持讓顧客有賓至如歸感覺

8/10 Good

Chang-yoyo

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Tenming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常舒適 乾淨 客服人員非常親切
Stayed 1 night in Sep 2019

10/10 Excellent

Jia Jien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
交通位置偏僻
房間空間挺大, 浴室也算大間, 有個大大的浴缸, 但是飯店的位置偏僻, 附近只有稻田和鐵道, 連計程車司機都說那裏鳥不生蛋, 連便利商店也沒有, 事實上的確是的. 從新營車站搭計程車費用為120台幣, 應該也只有這樣才到得了這裡了. 如果在意交通方便的遊客要考慮這個因素喔! 另外, 房間內的冷氣溫度無法定溫, 設定25度, 結果半夜突然高到27度, 熱醒, 然後白天又突然降到23度, 冷醒...
Stayed 1 night in Feb 2019