The front desk are not as helpful. They only give you information about the tours they offer and it's not even a tour. It's just a driver and the car you hire for the day for your trip. It's way overpriced if you're traveling by yourself. This is my first time traveling around the Philippines. They charge 4,000 PHP for an island tour while I got it so much cheaper. Some ladies in the front desk are helpful but there's this one girl who was rude, when I asked one of them about something, she spoke in their dialect so I couldn't understand, I'm Filipino and speak Tagalog fluently. That was extremely rude. Also, one girl laughed when I inquired about a discount for the tours. I would not recommend this hotel to anyone even though I support their mission. Then, my room had this window above the door where bright light beams through at night, this is the first hotel in my life that had a window above the door. (And I have been traveling all over the world, never seen a window above any doors!) When I asked for them to turn it off, the guy at nights turned it off, but the girl said, the guests won't be able to see at night, then I said, the guy turned it off the past two nights, what are you talking about?! I didn't asked to be moved since I figured all the rooms had windows above the doors, would just make sense but when I checked out, I found out some didn't! What kind of hotel does that?! Why have lights that would disrupt people's sleep at night?!Doesn't make sense!