Ratings based on 855 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
82% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Couples
by A verified traveller from Puyallup , WA

Nice for what we needed

Posted 6-Feb-2016
Pros: Quiet
Cons: Class up the hallways, repaint the dinged up doors and walls.
Beds were a little unbalanced, hard hitting on the ends made them life up easily. Front desk staff was friendly and over the room was good for what we needed.
3 out of 5
Recommended
for Everyone
by A verified traveller from portland oregon

Covenient. Good location.

Posted 4-Feb-2016
The overall experience was good. The hotel staff was helpful. I enjoyed the interiors of the space. Attention to detail in the room lacked however. The curtains need to be cleaned immediately.
3 out of 5
by A verified traveller

Location was good!

Posted 24-Jan-2016
The lobby and staff were great! But, once you go into the outdated elevator that's where it ends!
2 out of 5
by A verified traveller

convention center mainly, not a great stay

Posted 23-Jan-2016
Pros: not much
Cons: an good overall fixup of everthing by someone who cares
an overall strange odor permeated the entire facility except the lobby where everything was tile, or material that could not absorb the smell. posted everywhere were signs shouting joy that the coffee experience had been "upgraded" in our facility. that meant no coffee makers in rooms and 24 lobby coffee available. now this is tacoma, almost seattle KNOWN for its coffee. they had weak watery coffee not even worth trying after one attempt. I drink it black too, so watery to me is extreme to anyone who would want to use creamer if would be worse. think that's a silly complaint overall ? how about this, I asked for a coffee maker for my room since they offered it also on the "upgraded coffee" experience. the front desk hands me a coffee maker, I open the swinging paper cone holder and there is still another users coffee grounds inside, dried up and moldy. I show them and they just giggle at me.what an insult. my lats day they are having a convention and I have to park in an adjacent lot, then while trying to get inside go past people smoking at the front entrance.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Jan-2016
It was very good and I will recommend to anyone visiting the Tacoma area.
Comment from Hotel Management
1-Feb-2016 by Yesenia G, Hotel Management
At Red Lion inn and suites we wanted to thank you for taking the time to leave a review. We are pleased you enjoyed your stay and look forward to seeing you in the future.
3 out of 5
Recommended
for Everyone
by A verified traveller from WA

WALK IN

Posted 5-Jan-2016
Pros: THE BED WAS REALLY COMFORTABLE.
Cons: THE COFFEE IN THE LOBBY... I WANT COFFEE AND DIDN'T REALLY WANT TO GET DRESSED TO GET IT.
THE DESK CLERK OR SOMEONE WALKED INTO THE ROOM WITH NO KNOCK OR ANYTHING AND WOKE ME UP AT 7 A.M. I CALLED DOWN TO THE FRONT DESK AND THEY SAID THEY WOULD COMP HALF OF MY ROOM, I AM WAITING TO SEE IF THAT REALLY HAPPENS.
4 out of 5
Recommended
for Everyone
by A verified traveller

Family visit

Posted 4-Jan-2016
Nice staff. Loved the hot coffee, tea, and cocoa available 24/7 in the lobby.
Comment from Hotel Management
1-Feb-2016 by Yesenia G, Hotel Management
At Red Lion inn and suites we wanted to thank you for taking the time to leave a review. We are pleased you enjoyed your stay and look forward to seeing you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington

Posted 2-Jan-2016
Loved the oversize jetted bath tub. The bed and room were very comfortable.
Comment from Hotel Management
1-Feb-2016 by Yesenia G, Hotel Management
At Red Lion inn and suites we wanted to thank you for taking the time to leave a review. We are pleased you enjoyed your stay and look forward to seeing you in the future.
2 out of 5
by A verified traveller from Tacoma,Washington

If you want to get away!

Posted 30-Dec-2015
On first glance the room looks clean but after settle into my room I notice that it really wasn't. There was actually toilet paper stuck to the back of the bathroom door! Also there was trash in the trash cans and hair and stains on the ceiling. The hall and elevator smell of some type of oil or grease of some type and the walls are so thin you hear every step or sound that people make. The traffic is heavy on the Hosmer street side with fire and police all the time. The night club across the street brings everything to a final climax of a different type of noise from the thugs pulling up with sounds systems in their cars from hell! Never again! Enjoy.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Dec-2015
Pros: Convenient and close for my purposes.
Clean, comfortable, friendly staff. Nothing fancy. Needs a little TLC, but looks like that is in the works.
Comment from Hotel Management
1-Feb-2016 by Yesenia G, Hotel Management
At Red Lion inn and suites we wanted to thank you for taking the time to leave a review. We are pleased you enjoyed your stay and look forward to seeing you in the future.