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Reviews of Hampton Inn & Suites Tacoma

2.5 out of 5
Hampton Inn & Suites Tacoma
8203 S Hosmer St, Tacoma, WA

Reviews

8.4

Very good

Rating 10 - Excellent. 475 out of 947 reviews" "
Rating 8 - Good. 281 out of 947 reviews" "
Rating 6 - Okay. 106 out of 947 reviews" "
Rating 4 - Poor. 49 out of 947 reviews" "
Rating 2 - Terrible. 36 out of 947 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Breakfast was really good. Enjoyed the pool/hot tub as well.
Stayed 1 night in Apr 2024

10/10 Excellent

Guus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed and bathroom
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that they have contactless option. You can check in and out with digital key on their app. So easy and convenient.
Stayed 1 night in Apr 2024

6/10 Okay

Marcelina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Charli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Irma

I love it…♥️
Stayed 2 nights in Mar 2024
Response from Mel on Apr 2, 2024
Thank you so much for staying with us. We hope to see you again soon. :)

6/10 Okay

Susan

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Just a less than ideal neighbourhood. Lots of trash on the streets, suggestions of drug trade taking place. No pet area within the fence around the property, had to go outside into the neighbourhood which was not ideal. Need at least a little grassy spot??
Stayed 1 night in Mar 2024
Response from Mel on Apr 2, 2024
Hello Susan. I apologize for the inconvenience; we will try our best to improve our pet-relief area within our property.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience !! Will definitely come back
Stayed 1 night in Mar 2024
Response from Mel on Apr 2, 2024
Hello Stephen,That's so good to hear, we hope to see you back soon.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Alex, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. The room was very clean and comfortable. The staff were friendly. It was nice to have the breakfast included.
Stayed 2 nights in Mar 2024

4/10 Poor

Dale

Liked: Cleanliness
Place was really clean and nice but car was broken into and felt like you were in prison you needed to use your card on the elevator, laundry room, and lobby restrooms.
Stayed 2 nights in Mar 2024

8/10 Good

Titus

Stayed 1 night in Mar 2024

8/10 Good

Sara, aloha

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Mar 2024

8/10 Good

KATHRYN

Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious
Stayed 1 night in Mar 2024

10/10 Excellent

George

Stayed 1 night in Mar 2024

8/10 Good

Amber

Travelled with family, Travelled with family and small children, Business traveller
Great
Stayed 2 nights in Feb 2024
Response from Hampton Tacoma on Mar 7, 2024
thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

10/10 Excellent

George

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Hampton Tacoma on Mar 7, 2024
thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was amazing but the location is unsafe!
Stayed 1 night in Feb 2024
Response from Hampton Tacoma on Mar 7, 2024
thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hampton Tacoma on Mar 7, 2024
thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is clean and easy to check in and out of. No issues to note other than the breakfast was basically the same both mornings. It would be nice for change
Stayed 2 nights in Feb 2024
Response from Hampton Tacoma on Mar 7, 2024
thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

10/10 Excellent

Greg, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in and clean room.
Stayed 1 night in Feb 2024
Response from Hampton Tacoma on Mar 7, 2024
Greg, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

8/10 Good

ANDREW

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room was beautiful, clean, and spacious! Would definitely stay here again and highly recommend this property
Stayed 1 night in Feb 2024
Response from Shiloh on Feb 7, 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future!

8/10 Good

Eliud

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Shiloh on Feb 7, 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future!

6/10 Okay

Larry, Bellevue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were fabulous. Facilities were fine. Overnight noise was untenable.
Stayed 2 nights in Feb 2024
Response from Shiloh on Feb 7, 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future in hopes we can improve your experience!

10/10 Excellent

Soul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Shiloh on Feb 7, 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future!

10/10 Excellent

Kanitra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Nice heated pool
Stayed 2 nights in Jan 2024
Response from Shiloh on Feb 7, 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future!

10/10 Excellent

Sosefina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Shiloh on Feb 7, 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future!

2/10 Terrible

Bill

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After booking the room I was told by a friend that lives in Tacoma that the Hampton Inn I had reserved a room at was in the worst part of town where the highest crime level was. Contacted and told the manager that I needed to cancel my reservation do to the fact that I didn’t feel comfortable staying there do to the high crime rate in the area of the hotel. I was told that the facility was fenced and had 24 hour security within the Probertys boundary’s but they could not be responsible for me and my family safety outside there property. So for that reason I chose not to stay at there hotels. I always stayed at a Hampton facility when there was one in the area where I needed to stay but from this time forward I will never again book a stay at a Hamton Inn. I feel that they don’t care about there customers feeling safe when staying at ther facility.
Stayed 3 nights in Jan 2024
Response from Hampton Tacoma on Mar 7, 2024
Thank you so much for your review!

10/10 Excellent

ANDREW

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very nice that breakfast was offered for an extended period of time unlike other places. it was really convenient for early morning games.
Stayed 2 nights in Jan 2024
Response from Shiloh on Feb 7, 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Shiloh on Jan 22, 2024
Thank you for choosing Hampton by Hilton in Tacoma! We look forward to serving you again in the future.

10/10 Excellent

Kirsten, Spanaway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff quick and easy check in
Stayed 1 night in Jan 2024
Response from Shiloh on Feb 7, 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future!

10/10 Excellent

Glen

Stayed 1 night in Jan 2024
Response from Hampton Tacoma on Mar 7, 2024
Thank you Glen for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Shiloh on Jan 22, 2024
Thank you for choosing Hampton by Hilton in Tacoma! We look forward to serving you again in the future.

8/10 Good

Geordano

Stayed 1 night in Jan 2024
Response from Shiloh on Jan 22, 2024
Thank you for choosing Hampton by Hilton in Tacoma! We look forward to serving you again in the future.

10/10 Excellent

Gary Rozelle

Stayed 1 night in Jan 2024
Response from Shiloh on Jan 22, 2024
Thank you for choosing Hampton by Hilton in Tacoma! We look forward to serving you again in the future.

8/10 Good

Midori

Stayed 1 night in Jan 2024
Response from Shiloh on Feb 7, 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Shiloh on Jan 22, 2024
Thank you for choosing Hampton by Hilton in Tacoma! We look forward to serving you again in the future.

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Dec 2023
Response from Shiloh on Jan 22, 2024
Thank you for choosing Hampton by Hilton in Tacoma! We look forward to serving you again in the future.

6/10 Okay

Bradley

Travelled with family
Liked: Cleanliness
For us, it was a mediocre experience. The TV went out of service, and, instead of replacing it, they tried to relocate us to a different room. Also, effectively, there was no WIFI in that room because we could not connect to it. Finally, the pool and hot tub were ok but the whirlpool did not produce much bubbles.
Stayed 2 nights in Dec 2023
Response from Shiloh on Feb 7, 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future in hopes that we can improve your experience with us!

10/10 Excellent

Anne, Longview

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice, close to various food options and quiet
Stayed 1 night in Dec 2023
Response from Shiloh on Jan 22, 2024
Thank you for choosing Hampton by Hilton in Tacoma! We look forward to serving you again in the future.

10/10 Excellent

Diana

Travelled with family
Stayed 7 nights in Dec 2023

10/10 Excellent

Tammi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe 15
The hotel is not in the best of neighborhoods. But I felt safe. Security measures they have in place are above and beyond. I was having surgery the next day and I was able to get a good night's sleep. Thank you so much!
Stayed 1 night in Dec 2023
Response from Shiloh on Dec 23, 2023
Thank you for your kind words! We hope to serve you again in the future.

6/10 Okay

JoAnn

Response from Shiloh on Feb 7, 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future in hopes to improve your experience!

10/10 Excellent

JoAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Shiloh on Feb 7, 2024
Thank you for choosing Hampton by Hilton in Tacoma! We are always pleased to provide an exceptional guest experience. We look forward to serving you again in the future!

10/10 Excellent

Aureliano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2023
Response from Shiloh on Dec 23, 2023
Thank you for choosing Hampton by Hilton in Tacoma! We hope to see you again,

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly check-in, clean room, everything you’d expect.
Stayed 1 night in Nov 2023
Response from Shiloh on Dec 23, 2023
Thank you for choosing Hampton by Hilton in Tacoma! We hope to see you again,

10/10 Excellent

Megan

Stayed 1 night in Nov 2023
Response from Shiloh on Dec 23, 2023
Thank you for choosing Hampton by Hilton in Tacoma! We hope to see you again,

2/10 Terrible

Daniel

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023