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Emerald Queen Hotel & Casino

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Standard Room, 2 Queen Beds | Down comforters, in-room safe, desk, laptop workspace
Standard Room | Down comforters, in-room safe, desk, laptop workspace
Suite | Down comforters, in-room safe, desk, laptop workspace
Standard Room | Down comforters, in-room safe, desk, laptop workspace

Overview of Emerald Queen Hotel & Casino

Emerald Queen Hotel & Casino

3.0 star property

3.5/5 Good

Top rated for staff & service (3.9/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
Map
5700 Pacific Highway East, Fife, WA, 98424

Explore the area

  • Popular LocationBJ's Bingo15 min walk
  • Popular LocationWild Waves Water Park and Enchanted Village7 min drive
  • Popular LocationEmerald Queen Casino8 min drive
  • AirportSeattle, WA (SEA-Seattle - Tacoma Intl.)24 min drive

Room options

About this area

Fife

Located in Fife, Emerald Queen Hotel & Casino is in the city center and near a metro station. LeMay Car Museum and Museum of Glass are cultural highlights, and some of the area's popular attractions include Wild Waves Water Park and Enchanted Village and Puyallup Fairgrounds. Looking to enjoy an event or a game while in town? See what's going on at Tacoma Dome.
Visit our Fife travel guideOpens in a new window
Map

What's nearby

  • BJ's Bingo - 15 min walk
  • Tacoma Dome - 5 min drive
  • Wild Waves Water Park and Enchanted Village - 7 min drive
  • Emerald Queen Casino - 8 min drive
  • Port of Tacoma - 11 min drive

Getting around

  • Tacoma Dome Station - 5 min drive
  • Commerce Street Station - 6 min drive
  • Seattle-Tacoma International Airport (SEA) - 24 min drive

Restaurants

  • Poodle Dog Restaurant - 5 min walk
  • Taco Time - 8 min walk
  • Sapporo & Sushi Restaurant - 11 min walk
  • Thai in Fife - 15 min walk
  • Pick Quick - 17 min walk

About this property

Emerald Queen Hotel & Casino

3-star hotel in the business district
Consider a stay at Emerald Queen Hotel & Casino and take advantage of a casino, a nightclub, and a grocery/convenience store. Hit the jackpot at this hotel with amenities such as 3500 slot machines. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature brunch and more. In addition to dry cleaning/laundry services and 3 bars, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), a free casino shuttle, and smoke-free premises
  • Tour/ticket assistance, a 24-hour front desk, and 4 meeting rooms
  • Guest reviews give top marks for the convenient parking
Room features
All guestrooms at Emerald Queen Hotel & Casino offer thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs. Guest reviews give good marks for the comfortable, spacious rooms at the property.
More amenities include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch LCD TVs with premium channels
  • Coffee/tea makers, desks, and desk chairs

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • Free casino shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–1:00 PM: USD 10-20 per person
  • 3 restaurants
  • 3 bars/lounges

Things to do

  • Fitness center
  • Nightclub
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference center (5603 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Picnic area
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3500 casino slot machines
  • Casino
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Window screens

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Guest rating 3.5+
Guest rating 3.5+
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3 star

Policies

Check-in

85% of travellers were happy with check-in
Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 25 lbs)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Emerald Queen
Emerald Queen Fife
Emerald Queen Hotel & Casino
Emerald Queen Hotel & Casino Fife
Emerald Queen Hotel And Casino
Emerald Queen Hotel Fife
Emerald Queen Hotel Casino Fife
Emerald Queen Hotel Casino
Emerald Queen Casino Fife
Emerald Queen Casino
Emerald Queen & Casino Fife
Emerald Queen Hotel & Casino Fife
Emerald Queen Hotel & Casino Hotel
Emerald Queen Hotel & Casino Hotel Fife

Frequently asked questions

Does Emerald Queen Hotel & Casino have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–9:00 PM.

How much does it cost to stay at Emerald Queen Hotel & Casino?

As of Oct 1, 2022, prices found for a 1-night stay for 2 adults at Emerald Queen Hotel & Casino on Oct 2, 2022 start from CA $176.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Emerald Queen Hotel & Casino pet-friendly?

Yes, Emerald Queen Hotel & Casino allows dogs (limit 2 per room) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 25.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Emerald Queen Hotel & Casino?

Self parking and valet parking are free at this property.

What time is check-in at Emerald Queen Hotel & Casino?

Check-in begins at 4:00 PM.

What time is check-out at Emerald Queen Hotel & Casino?

Check-out is at 11 AM.

Where is Emerald Queen Hotel & Casino located?

Located in the heart of Fife, this hotel is within 6 mi (10 km) of Emerald Queen Casino, Wild Waves Water Park and Enchanted Village, and Tacoma Dome. LeMay Car Museum and Greater Tacoma Convention and Trade Center are also within 6 mi (10 km).

Can I cancel my reservation for free at Emerald Queen Hotel & Casino and receive a full refund?

Yes, Emerald Queen Hotel & Casino offers free cancellation on select room rates, because flexibility matters! Please refer to Emerald Queen Hotel & Casino cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 249 out of 1003 reviews
5 - Excellent 25%
Rating 4 - Good. 310 out of 1003 reviews
4 - Good 31%
Rating 3 - Okay. 231 out of 1003 reviews
3 - Okay 23%
Rating 2 - Poor. 125 out of 1003 reviews
2 - Poor 12%
Rating 1 - Terrible. 88 out of 1003 reviews
1 - Terrible 9%

3.8/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

3.2/5

Eco-friendliness
Write a review

1/5 Terrible

Donna
Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Other than the cigarette smoke area I had to endure to get to the hotel, the non smoking hotel itself was very good!!!! Clean and nice amenities inside the room.
Stayed 1 night in Sep 2022

1/5 Terrible

Galen, Montrose
Ok
Stayed 1 night in Sep 2022

5/5 Excellent

Wesley
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and jacuzzi was good. Alot of slot machines to choose from. Staff nice. Rooms very nice.
Stayed 1 night in Sep 2022

2/5 Poor

trish
Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our room was clean and most of the staff we encountered were friendly and helpful. Unfortunately for those of us who are non-smokers, UGH! You have to go through very smoky casino on both sides of check in desk.. We smelled like smoke every where we went. BTW we stayed because of proximity to our concert at the fair. The area is not walkable, creepy. Will not stay there again!!!
Stayed 1 night in Sep 2022

1/5 Terrible

Judy
Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
So I highly recommend not staying here especially if your handicapped or disabled. It is super difficult getting to the lobby of the hotel which sits in the middle of casino. They will not allow you to take the luggage cart to your car parked in parking garage. And everytime you come into hotel casino they ID you and go through every piece of luggage you bring in which is such a privacy issue with us. I felt completely violated like I was a prisoner being body searched. I have been to Reno, Las Vegas, and so many other casinos and never have I gone through this type of experience before. Plus the casino is so tight couldn't even get 5.00 bucks. Not coming back.
Stayed 1 night in Sep 2022

5/5 Excellent

Scott
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reseverd a room which almost wasn't, overbook but the hotel staff was excellent and worked out the problem, did not mind the wait.
Stayed 1 night in Sep 2022

4/5 Good

jessie
Liked: Staff & service, amenities, property conditions & facilities
Nice place, plenty of security, gas station very near, good safe parking, food at the location. Will use again
Stayed 1 night in Sep 2022

5/5 Excellent

Nyline
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room
Stayed 1 night in Sep 2022

5/5 Excellent

Andrew
Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Very clean and I noticed a heavy security presence which wasn’t a bad thing but just noticed they don’t mess around so safety is is obviously a priority here. Food and service was excellent as well, only thing lacking was a lounge or bar to relax in without having to gamble but it’s not that important.
Stayed 2 nights in Sep 2022

2/5 Poor

Sunny
Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was so run down. Smelled and felt dirty. Getting into the casino to check in was ridiculous.
Stayed 1 night in Sep 2022