Title: Surestay Plus by Best Western Syracuse Airport Htl - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Surestay Plus by Best Western Syracuse Airport Htl Travelers appreciate the convenient location of this airport hotel, where a complimentary shuttle, breakfast buffet, and seasonal pool await after a long journey. ## Photo gallery for Surestay Plus by Best Western Syracuse Airport Htl ![View from property - Surestay Plus by Best Western Syracuse Airport Htl (North Syracuse)](https://images.trvl-media.com/lodging/1000000/30000/26800/26748/fdbdc864.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property - Surestay Plus by Best Western Syracuse Airport Htl (North Syracuse)](https://images.trvl-media.com/lodging/1000000/30000/26800/26748/a99f4468.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Surestay Plus by Best Western Syracuse Airport Htl (North Syracuse)](https://images.trvl-media.com/lodging/1000000/30000/26800/26748/273248a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Seasonal outdoor pool - Surestay Plus by Best Western Syracuse Airport Htl (North Syracuse)](https://images.trvl-media.com/lodging/1000000/30000/26800/26748/818476cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Surestay Plus by Best Western Syracuse Airport Htl (North Syracuse)](https://images.trvl-media.com/lodging/1000000/30000/26800/26748/88063edd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just minutes from the airport, Surestay Plus by Best Western Syracuse Airport Hotel offers practical comforts. Enjoy a free shuttle, hearty breakfast buffet, and seasonal outdoor pool. The on-site BW Airport Inn Restaurant serves dinner, and helpful staff provide tour assistance. ## Reviews 7.4 Good ## Popular amenities - Pool - Breakfast included - Free airport shuttle - Pet friendly - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan. 25 - Jan. 26](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=26748&PinnedHotelID=26748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=26748&PinnedHotelID=26748&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 26 - Jan. 27](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=26748&PinnedHotelID=26748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=26748&PinnedHotelID=26748&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=26748&PinnedHotelID=26748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=26748&PinnedHotelID=26748&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=26748&PinnedHotelID=26748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=26748&PinnedHotelID=26748&HadPinnedHotel=true®ionId=-1&adults=2) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSyracuse-Hotels-Surestay-Plus-By-Best-Western-Syracuse-Airport-Htl.h26748.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSyracuse-Hotels-Surestay-Plus-By-Best-Western-Syracuse-Airport-Htl.h26748.Hotel-Information) ## About the area Located in North Syracuse, Surestay Plus by Best Western Syracuse Airport Htl is near the airport. AMF Syracuse Lanes and Liverpool Public Golf and Country Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit New York State Fairgrounds and The Fun Junction. WonderWorks and 5 Wits Adventure are also worth visiting. [Visit our North Syracuse travel guide](https://www.expedia.ca/North-Syracuse.dx9183) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.11365%2C-76.11767&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cDciVPULaPYZl0Yp_-YFw5qZ3mk=) 900 Colonel Eileen Collins Boulevard, North Syracuse, NY, 13212 ### What's nearby - ![Lake Onondaga featuring a pond](https://images.trvl-media.com/place/6066121/5ffb63e9-be0d-48e0-b595-fe8cfb7f92a0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Onondaga 5 min drive \- 9.0 km - ![Tasty beer at this place. ](https://images.trvl-media.com/place/601764/5ee7892a-5ce0-46e4-a58e-b73cc882c6b3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Destiny USA 5 min drive \- 9.4 km - ![Onondaga Lake Park which includes cycling and a park as well as a couple](https://images.trvl-media.com/place/6185539/a02d155b-61f7-4fea-b8b2-841f9ed0fb2b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Onondaga Lake Park 5 min drive \- 8.7 km - AMF Syracuse Lanes 4 min drive \- 7.6 km - NBT Bank Stadium 5 min drive \- 9.4 km ### Getting around - Syracuse Regional Transportation Center 10 min drive - Hancock Intl. Airport (SYR) 1 min drive ### Restaurants - 7 Brew Coffee 5 min drive - McDonald's 5 min drive - Circle K 5 min drive - Dunkin' 4 min drive - Dunkin' 7 min walk ## About this property ### Surestay Plus by Best Western Syracuse Airport Htl Property near Destiny USA At Surestay Plus by Best Western Syracuse Airport Htl, you can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and a terrace. The on-site restaurant, BW Airport Inn Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with laundry facilities and a bar. Additional perks include: - A seasonal outdoor pool - Smoke-free premises, a 24-hour front desk, and 2 meeting rooms - Tour/ticket assistance, newspapers in the lobby, and luggage storage Room features All 95 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Other amenities include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with shower/tub combinations and free toiletries - Flat-screen TVs with premium channels - Coffee/tea makers and desks ## Similar properties ![Outdoor dining](https://images.trvl-media.com/lodging/95000000/94680000/94673200/94673197/b4e122ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New To Market 4Bedroom 3Bath Home on Owasco Lake Auburn - Kitchen - Washer - Dryer - Pet friendly 9.8 Exceptional 17 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=94673197&PinnedHotelID=94673197&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/66000000/65370000/65360900/65360860/03ae3bad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Bella Vita: Spectacular Cayuga Lake Sunsets! 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Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as BEST WESTERN Syracuse Airport BEST WESTERN Syracuse Airport Inn Syracuse Airport BEST WESTERN Syracuse Airport Inn SureStay Plus Hotel Best Western Syracuse Airport SureStay Plus Best Western Syracuse Airport SureStay Best Syracuse Surestay Plus By Syracuse Htl Surestay Plus Hotel by Best W. Syracuse Airport SureStay Plus Hotel by Best Western Syracuse Airport Surestay Plus by Best Western Syracuse Airport Htl Property ## Frequently asked questions ### Does Surestay Plus by Best Western Syracuse Airport Htl have a pool? ### Is Surestay Plus by Best Western Syracuse Airport Htl pet-friendly? ### How much is parking? ### What time is check-in at Surestay Plus by Best Western Syracuse Airport Htl? ### What time is check-out at Surestay Plus by Best Western Syracuse Airport Htl? ### Does Surestay Plus by Best Western Syracuse Airport Htl provide a shuttle to the airport? ### Where is Surestay Plus by Best Western Syracuse Airport Htl located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Surestay Plus by Best Western Syracuse Airport Htl Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.0 Location ### 8.2 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 231 8 - Good 368 6 - Okay 244 4 - Poor 109 2 - Terrible 48 ## Reviews ### 8/10 Good #### Verified traveller Mar 27, 2020 Liked: Cleanliness It is very close to the airport and easy to get to. The staff was very eager to help us in every way. They were pleasant and made sure everything was good ##### Verified traveller Stayed 1 night in Mar 2020 ### 8/10 Good #### Verified traveller Mar 14, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The close location to the airport and convenient shuttle service. The mattress in the room I had was in need of replacement. Lumpy and saggy. ##### Verified traveller Stayed 1 night in Mar 2020 ### 8/10 Good #### Verified traveller Mar 13, 2020 Liked: Staff & service, amenities The property is old and needs to be refreshed. Everything was there and working ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Diane Feb 21, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The friendliness of the staff and the convience to Hancock Airport ##### Diane Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 19, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a pleasant exoerience checking in. The 2 girls were very smiley and welcoming. ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Joe, Sauquoit, NY Feb 12, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Didn't find anything particularly unique, but the staff was very friendly and the room was clean. ##### Joe Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 5, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super convenient to get to the airport. The staff were very friendly, especially the man stocking the breakfast station and driving the airport shuttle. ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller Feb 4, 2020 Liked: Cleanliness, staff & service, property conditions & facilities Did NOT like the claim of “free parking” and then getting stuck with a $60 bill to leave my car for the week. You need to fix that. Very dissatisfied with that, and I wonder how many others have fallen into that trap. ##### Verified traveller Stayed 1 night in Feb 2020 ### 6/10 Okay #### Stefanie Jan 30, 2020 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Great staff and food, close to airport, ugly rooms The staff was great and the hotel is so close to Syracuse airport! The only issue was how ugly the rooms were. Breakfast was great too! ##### Stefanie Stayed 1 night in Jan 2020 ### 8/10 Good #### Lynne, Northern New York Jan 29, 2020 Liked: Cleanliness, staff & service, amenities Airport is very close. Downtown Syracuse about 10 minutes away. Parking is easy. Staff were all very friendly. Restaurant in-house and the Food was good. Breakfast was hot--eggs & meat and Waffle iron with cereal & tasty breads. Not as new or as fancy as recently-built hotels, but it was clean & spacious. ##### Lynne Stayed 1 night in Jan 2020 ### 4/10 Poor #### Verified traveller Jan 28, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the sound from the room next to us was very loud I could hear the snoring threw the wall ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### Heidi, Watertown Jan 26, 2020 Liked: Cleanliness, staff & service, property conditions & facilities Nice place for the cost. Great food and friendly staff! ##### Heidi Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller Jan 25, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice room! Good food in the restaurant and good breakfast ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### Margaret Jan 23, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Traveling Convenient for an early morning flight! ##### Margaret Stayed 1 night in Jan 2020 ### 4/10 Poor #### Kathryn Jan 16, 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### 1980s time travel Time travel to the 80s. Not updated and dingy. Everything smelled like chlorine even though it was dead of winter. Parking cost as much as the airport. Rooms very small. Room could be 90° or 50°. Heard everything noise. Staff nice. Next door to airport for quick popover for an early flight. ##### Kathryn Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller Jan 15, 2020 Liked: Cleanliness, staff & service Convenient and friendly . Restaurant is excellent. Room clean but dated. Would definitely use them again. ##### Verified traveller Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Lee, Columbia Jan 11, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very nice and the proximity to the airport. ##### Lee Stayed 1 night in Jan 2020 ### 4/10 Poor #### Verified traveller Jan 8, 2020 Disliked: Cleanliness, property conditions & facilities Hi Scott, my name is Hugh Brazee and I stayed at your hotel on Friday night January 3rd, I want to make some complaints about your hotel and would like to have my money refunded. First complaint is that I never slept a single minute due to the fact that thethat the room next to me in 121 was noisy all night, the tv was loud, they were swearing like crazy,yelling, people coming and going allnight long. Second complaint was that the ac unit did not work as it kept shutting down. The rugs in the hotel were old and filthy. IfI do not hear back I will be contacting Orbitz and let them know that your hotel should be removed from their site as a place to stay. I will also contact my bank to have the charges removed. I must say it was the worst hotel I ever stayed in.I hope to hear backfrom you tomorrow,if not I will follow up and submit my complaint to Orbitz.i would like my money refunded ##### Verified traveller Stayed 1 night in Jan 2020 ### 6/10 Okay #### David L. Jan 3, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Didn't sleep at all last night Very noisy at night. Had trouble sleeping ##### David L. Stayed 1 night in Dec 2019 ### 10/10 Excellent #### David Dec 29, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### My visit! Superb staff! Comfortable! Kind! Will come again. ##### David Stayed 4 nights in Dec 2019 ### 2/10 Terrible #### Verified traveller Dec 13, 2019 Disliked: Cleanliness, amenities, property conditions & facilities Just too dirty. Bathroom and rooms dirty. No hot water. Way to pricey for what you get. ##### Verified traveller Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Verified traveller Dec 5, 2019 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Location was terrific, close to airport. Bed was comfortable. Housekeeping should be fired. Dead bug and someone else's socks on the floor. Unplugged clock. Dust on surfaces.No bath towels. No elevator to the second floor, had to drag suitcase up the stairs. ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Joan Dec 5, 2019 Liked: Cleanliness, staff & service, room comfort I had 2 days of cancelled flights due to weather. The front desk staff were amazing. I called and kept them informed and they worked with me. When my flight finally arrived at 4am they picked me up, outside of their shuttle hours. When I got there Heather had my paperwork ready and a room key ready. I cant tell you how comforting it was after being up with no sleep ##### Joan Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller Dec 4, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities convient to airport and the staff was extremely helpful ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Sue, Seeleys Bay, Ontario, Canafa Nov 26, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Right beside airport in Syracuse. I mean right beside ##### Sue Stayed 1 night in Nov 2019 ## Expedia's Latest Trends ### Hotels > [DoubleTree by Hilton Hotel Syracuse](https://www.expedia.ca/Syracuse-Hotels-DoubleTree-By-Hilton-Syracuse.h8393.Hotel-Information) > > [Country Inn & Suites by Radisson, Lake George (Queensbury), NY](https://www.expedia.ca/Lake-George-Hotels-Country-Inn-Suites-By-Radisson.h1503683.Hotel-Information) > > [DoubleTree by Hilton Hotel Nanuet](https://www.expedia.ca/Nyack-Hotels-DoubleTree-By-Hilton-Hotel-Nanuet.h736.Hotel-Information) > > [Niagara Crossing Hotel & Spa](https://www.expedia.ca/Niagara-Falls-Hotels-Niagara-Crossing-Hotel-Spa.h11603917.Hotel-Information) > > [Akwesasne Mohawk Casino Resort and Players Inn](https://www.expedia.ca/Hogansburg-Hotels-Akwesasne-Mohawk-Casino-Resort.h6009138.Hotel-Information) > > [Clarion Hotel Conference Center on Lake Erie](https://www.expedia.ca/Dunkirk-Hotels-Clarion-Hotel-Conference-Center.h4959.Hotel-Information) > > [Holiday Inn Express Grand Island - Niagara Falls by IHG](https://www.expedia.ca/Niagara-Falls-Hotels-Holiday-Inn-Express-Grand-Island-Niagara-Falls.h18567279.Hotel-Information) > > [Cicero Grand - Syracuse North](https://www.expedia.ca/Syracuse-Hotels-Comfort-Suites-Cicero-Syracuse-North.h2658702.Hotel-Information) > > [Embassy Suites Syracuse](https://www.expedia.ca/Syracuse-Hotels-Embassy-Suites-Syracuse.h24110.Hotel-Information) > > [Tru By Hilton Albany Airport, NY](https://www.expedia.ca/Albany-Hotels-Tru-By-Hilton-Albany-Airport.h44808790.Hotel-Information) > > [41 Lakefront Hotel, Trademark Collection By Wyndham](https://www.expedia.ca/Geneva-Hotels-Ramada-Plaza-By-Wyndham-Geneva-Lakefront-Resort.h60711.Hotel-Information) > > [Hampton Inn Cortland](https://www.expedia.ca/Ithaca-Hotels-Hampton-Inn-Cortland.h979312.Hotel-Information) > > [Huttopia Lake George - Adirondacks](https://www.expedia.ca/Lake-George-Hotels-Huttopia-Adirondacks.h66179208.Hotel-Information) > > [Pinecrest Motel](https://www.expedia.ca/Utica-Hotels-Pinecrest-Motel.h1554572.Hotel-Information) > > [Hotel Concord Syracuse, an Ascend Collection Hotel](https://www.expedia.ca/East-Syracuse-Hotels-Hotel-Concord-Syracuse.h7394.Hotel-Information) > > [Tarrytown House Estate](https://www.expedia.ca/White-Plains-Hotels-Tarrytown-House-Estate-On-The-Hudson.h49674.Hotel-Information) > > [Tru By Hilton Syracuse-Camillus](https://www.expedia.ca/Syracuse-Hotels-Tru-By-Hilton-Syracuse-Camillus.h23160692.Hotel-Information) > > [Laurel Lake Placid](https://www.expedia.ca/Lake-Placid-Hotels-Lake-Placid-Summit-Hotel-Resort-And-Suites.h27690.Hotel-Information) > > [Hampton Inn Penn Yan](https://www.expedia.ca/Penn-Yan-Hotels-Hampton-Inn-By-Hilton-Penn-Yan.h15438769.Hotel-Information) > > [Six Flags Great Escape Lodge & Indoor Waterpark](https://www.expedia.ca/Lake-George-Hotels-Six-Flags-Lodge-Indoor-Waterpark.h1385446.Hotel-Information) > > [Peek'n Peak Resort Trademark Collection by Wyndham](https://www.expedia.ca/Jamestown-Hotels-Peekn-Peak-Resort-Trademark-Collection-By-Wyndham.h5261672.Hotel-Information) > > [Extended Stay America Suites White Plains Elmsford](https://www.expedia.ca/White-Plains-Hotels-Extended-Stay-America-Suites-White-Plains-Elmsford.h573804.Hotel-Information) > > [Lake Demmon Lodge-Beach,Boats,Fishing,FUN!](https://www.expedia.ca/Bath-Hotels-Lake-Demmon-Lodge-Beach.h95612482.Hotel-Information) > > [Americas Best Value Inn New Paltz](https://www.expedia.ca/Poughkeepsie-Hotels-Americas-Best-Value-Inn-New-Paltz.h897882.Hotel-Information) > > [Cresthill Suites Syracuse](https://www.expedia.ca/Syracuse-Hotels-Cresthill-Suites-Syracuse.h802925.Hotel-Information) > > [Hotel Canandaigua, Tapestry Collection by Hilton](https://www.expedia.ca/Rochester-Hotels-Hotel-Canandaigua.h50896866.Hotel-Information) > > [Duck Lake Campground](https://www.expedia.ca/Syracuse-Hotels-Duck-Lake-Campground.h12599916.Hotel-Information) > > [Comfort Inn & Suites Syracuse-Carrier Circle](https://www.expedia.ca/Syracuse-Hotels-Comfort-Inn-Carrier-Circle.h6554.Hotel-Information) > > [The Brook at Turning Stone Resort Casino](https://www.expedia.ca/Utica-Hotels-Turning-Stone-Resort-And-Casino.h1684407.Hotel-Information)