421 7th North Street, NYS Thruway(I-90) Ex 36 & 37, Liverpool, NY
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1279 out of 2732 reviews" "
Our room was clean and neat. Excellent hotel. Check in was a breeze and all of the employees that we interacted with were so friendly. There is also a huge variety in things to do, all within a 10 minute drive
Fredrick
Stayed 2 nights in Apr 2024
Response from Janet on Apr 18, 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!
10/10 Excellent
Amruta
Apr 15, 2024
Amruta
Stayed 1 night in Mar 2024
Response from Janet on Apr 18, 2024
Thanks for staying with us. We appreciate your feedback!
Our room was clean. There were several eating options within walking distance of the hotel. It was near to gas stations. It was close to the highway. We would recommend this place to others and also visit again ourselves! 😊
L.Joy
Stayed 1 night in Apr 2024
Response from Janet on Apr 15, 2024
Thanks for staying with us. We appreciate your feedback! I'm glad you enjoyed your stay with us. Have a great day.
Only complaint i have is the outside noise! It sounded like thumping was happening all night long, and the teens running the halls in the middle of the night knocking on the doors was also kinda annoying. Breakfast was juice, bagels and cereal. Not horrible but definitely could have had something else to offer
Rachael
Stayed 1 night in Apr 2024
Response from Janet on Apr 15, 2024
Thanks for staying with us. We appreciate your feedback! Have A Great Day! sorry about the outside noise.
It was fine. Room was comfortable and clean. Microwave and mini fridge was good. Staff was pleasant.
Breakfast was plain bagels (with cream cheese, butter or peanut butter) and coffee. Other places to eat within walking distance if you wanted more.
Katie
Stayed 1 night in Apr 2024
Response from Janet on Apr 14, 2024
Thanks for staying with us. We appreciate your feedback! Have a Super day.
Property was super clean, room was really comfortable and great restaurant down the road within walking distance. The young man who checked us in was super friendly and helpful.
Tanya
Stayed 1 night in Apr 2024
Response from Janet on Apr 12, 2024
Thanks for staying with us. We appreciate your feedback! I'm glad you enjoyed your stay with us. Have a Super day..
Hotel seemed to be run down. The elevator didn’t seem to operating very efficiently. Staff was very friendly. The only thing they offered at breakfast was bagels, muffins, & coffee. Luckily there was a McDonald’s and a Dunkin Donuts nearby.
Paul
Stayed 1 night in Apr 2024
Response from Janet on Apr 12, 2024
Thanks for staying with us. We appreciate your feedback! I'm glad you enjoyed your stay. Have a Super day.
Although the hotel itself is old, the renovations helped make everything comfortable. Everything was clean, and worked well. There is road noise from cars but wasn't terrible.
Sara
Stayed 1 night in Apr 2024
Response from Janet on Apr 10, 2024
Thanks for staying with us. We appreciate your feedback! Have a Super day! I'm glad to hear you enjoyed your stay with us.
6/10 Okay
jamie
Travelled with group
Apr 8, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very clean, but didn't have hot water for the shower, was just like warm at best. Hair dryer didn't work.
jamie
Stayed 1 night in Apr 2024
Response from Janet on Apr 9, 2024
Thanks for staying with us. We appreciate your feedback! Have a Super day! sorry about the issue with the hot water.
6/10 Okay
Joseph, Niskayuna
Travelled with family
Apr 8, 2024
Nice Sports bar in the area.
Joseph
Stayed 1 night in Apr 2024
Response from Janet on Apr 9, 2024
Thanks for staying with us. We appreciate your feedback! Have a Super day!
6/10 Okay
satyanarayana
Business traveller
Apr 8, 2024
Good
satyanarayana
Response from Janet on Apr 9, 2024
Thanks for staying with us. We appreciate your feedback! Have a Super day!
It was very nice the staff was very friendly. It tells you they offer breakfast or that its included but its really just muffins tea coffee juice not actual breakfast but thats okay if your not really a breakfast person. Overall it was a great stay
Shalaya
Stayed 3 nights in Mar 2024
Response from Janet on Apr 3, 2024
Thanks for staying with us. We appreciate your feedback!
They claim serving breakfast but only serving cold prepackaged muffin instead. What a scam. And there is only 1 elevator for the whole floors.
cortino
Stayed 1 night in Mar 2024
Response from Janet on Apr 4, 2024
Thanks for staying with us. We appreciate your feedback! Have a Super day!
8/10 Good
Marcia, Bath
Mar 30, 2024
Marcia
Stayed 1 night in Mar 2024
4/10 Poor
Chris
Travelled with partner
Mar 29, 2024
Disliked: Staff & service, amenities
Check in lady wasn’t too friendly and a bit scary.
Chris
Stayed 1 night in Mar 2024
Response from Janet on Apr 12, 2024
Thanks for staying with us. We appreciate your feedback! we do sincerely apologize unpleasant experiences you had when checking in to the hotel. Have a super Day.
For the price the room was great. They offer 24hr coffee and muffins in the am. There is a McDonalds in the same parking lot which is nice. Lots of restaurant options nearby. It’s about 5 minutes from the Syracuse airport and also the same distance to Destiny mall.
Overall a decent stay, room was clean, bed was decent. No complaints. I would stay here again if needed.
Michel
Stayed 1 night in Mar 2024
Response from Missy on Mar 24, 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Thomas
Mar 22, 2024
Thomas
Stayed 1 night in Mar 2024
Response from Janet on Apr 12, 2024
Thanks for staying with us. We appreciate your feedback! Have a Super day!
The young gentleman at the front desk is very nice and professional. I am in customer service and I heard his part of a phone conversation and he was very patient and kind to the caller with endless questions.
SUZANNE
Stayed 1 night in Mar 2024
Response from Missy on Mar 24, 2024
Thanks for staying with us. We appreciate your feedback!
6/10 Okay
Jadir
Business traveller
Mar 20, 2024
Disliked: Amenities
It was very easy to find and very accommodating for check in time
Jadir
Stayed 3 nights in Mar 2024
Response from Missy on Mar 24, 2024
Thanks for staying with us. We appreciate your feedback!