Ratings based on 1,505 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel.

Posted 28-Aug-2015
Convenient to s.u. Tubs are slippery. Be careful. Would definitely stay again.
1 out of 5
by A verified traveller

dump by the highway

Posted 27-Aug-2015
construction on the hotel stated outside our window at 6:30am. shower drain did not work. room had only two table top lamp with compact fluorescent bulbs, very dim, not possible to read.
5 out of 5
Recommended
for Everyone
by A verified traveller

maplewwod Inn

Posted 26-Aug-2015
Pros: Everything
Location: Destiny USA
Beautiful, clean, quiet hotel. Will definitely return.
4 out of 5
Recommended
for Everyone
by A verified traveller

Clean, cosey, welcoming. All in all great place.

Posted 24-Aug-2015
A+++ experience. Great place and a great value. Looking forward to staying there again.
5 out of 5
Recommended
for Everyone
by A verified traveller from MA

Nice hotel, under construction.

Posted 23-Aug-2015
Pros: Location was easy to find and convenient.
Cons: Construction completed
Location: Went to a nice restaurant less than a mile away.
Stayed one night on college tour with son. Hotel staff was very professional.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Staff!

Posted 23-Aug-2015
We chose this hotel because the indoor pool. When we arrived we were informed that the pool is closed and needed to be shocked . Staff was very accommodating and actually discounted rate.
5 out of 5
Recommended
for Everyone
by A verified traveller from buffalo NY

Remodel will be beautiful when complete!

Posted 21-Aug-2015
Great hotel and staff. Breakfast was nice. Hotel is currently being remodeled, but it didn't disrupt us at all. Great location too. Can't wait to see the complete remodel! Modern decor is very well done.
3 out of 5
by A verified traveller from G

Never got either room that we booked and paid for

Posted 18-Aug-2015
We stayed two nights at this hotel, one the night we arrived and then again the day prior to flying out of NY. We booked and paid for a king room both nights, and we were given a queen room both times as they said that they did not have any king rooms available. We were not reimbursed for this change.
5 out of 5
Recommended
for Everyone
by A verified traveller

pool

Posted 14-Aug-2015
Cons: Make the pool larger
Location: Destiny Mall was so close for shopping
Everything was great but the pool was way too small for the number of people that were in it. The location was just great and close to shopping
4 out of 5
Recommended
for Everyone
by A verified traveller from Northern NJ

Short trip to Syracuse

Posted 11-Aug-2015
Pros: Convenient to highway and mall
Cons: Décor in process of being improved
Location: Near highway, near mall
Lobby looks brand new. 3rd floor remodel almost done. We stayed on very tired 2nd floor. Room was clean, AC was brand new. Bathroom clean. Breakfast was very good, but not exceptional. A good value overall.
Comment from Hotel Management
13-Aug-2015 by Johnathan, Hotel Management
Thank you for your feedback. All of the rooms will soon be completely renovated - we also are making significant changes to the breakfast so come back and visit - we promise you exceptional !