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Reviews of Aretusa Palace Hotel

4 out of 5
Aretusa Palace Hotel
Corso Gelone 45, Syracuse, SR

Reviews

6.8
Rating 10 - Excellent. 10 out of 89 reviews" "
Rating 8 - Good. 39 out of 89 reviews" "
Rating 6 - Okay. 19 out of 89 reviews" "
Rating 4 - Poor. 16 out of 89 reviews" "
Rating 2 - Terrible. 5 out of 89 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

ZECHARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The upgraded room we received was excellent !!! Room reception, check-out and check-out are done by an amazing receptionist !!! Thank you Lucia for the wonderful service. We'll recommend you.
Stayed 7 nights in May 2019

4/10 Poor

Anthony

Disliked: Property conditions & facilities, room comfort
Hotel Jolly Aretusa
This hotel is situated in a nice area of Siracusa surrounded by shops and cafes and also near the Siracusa Marina, a 10 minute drive.The hotel is fairly clean and the room is somewhat comfortable however the showers are way too small, can barely fit in the shower. The entire bathroom needs a revamp cause the plumbing is old and I was getting a foul smell every morning which I suspected to be an S trap issue.The air conditioning did not function properly and although they exchanged me to another room, the other room was not any better than the other one. Had to supplement it with a fan.
Stayed 3 nights in Jul 2017

6/10 Okay

Chris, Montreal, QC

Liked: Cleanliness
No frills, central location
A very basic hotel, past its prime. But centrally located, clean and priced right!

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hot, small rooms and no wifi in rooms.
Small rooms with barely enough space to move around. POOR air conditioning - we needed a fan to get to sleep. WIFI not available in rooms- had to work in the lobby. Nice staff that did what they could to help. Small European stand-in showers about 2.5 ft x 2.5 ft. Decent breakfast and good location. Fix the air conditioning and you would have an adequate place to stay. Restaurant in hotel served a good dinner.

4/10 Poor

Jonathan, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Tired hotel
This hotel is within walking distance of the amphitheatre and museum and possibly Ortigia but in my opinion it is in need of a refurb. Small room, not fully clean. Building has some water damaged ceilings and unpleasant odours. I would not want to pay more than £60. I would not stay here again.

8/10 Good

Will, Cheshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate 3 star near archaeological sites
A bit nervous after some of the comments but hotel was perfectly adequate. Very close to archaeological sites - 5 to 10 mins walk which was perfectly OK for fifty somethings even in August - further away from downtown - 25 mins ish. Had room on second floor - perfectly OK for rate. Breakfast, parking and free wi-fi included but had to argue for latter as told it was extra when it was included in rate. Was accepted when showed them booking info. Breakfast OK.

8/10 Good

Greg, Fremantle, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the middle of everything
Great breakfast. Free Parking a real bonus. Half way between the old part of Siracusa which is a must see and the ancient ruins of the Greek settlers & the archaeology museum. Walking distance to all 2 - 2.5 kms max. Restaurant looked good though didn't try it. Breakfast was excellent so if anything to go by then meals would have been prepared well. Small room but then that is standard. Very clean & well appointed.

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Giuseppe

Travelled with partner
Disliked: Property conditions & facilities
La struttura è decadente e sono quindi necessari ed improrogabili diversi interventi di manutenzione.
Stayed 2 nights in Aug 2023

8/10 Good

salvatore

Stayed 1 night in Jul 2023

8/10 Good

Leonarda

No
Stayed 1 night in Jul 2023

6/10 Okay

BARBARA

Liked: Cleanliness
Stayed 1 night in Jul 2023

8/10 Good

Franco

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Andrea

Business traveller
Disliked: Room comfort
Colazione PESSIMA
Camera piccolissima. Il letto andava quasi da una parete all’altra. Assurdo una sola macchina del caffè per la colazione, ho incontrato una comitiva di stranieri e c’era una fila interminabile per prendere il caffè. Negativisso!!!!
Stayed 1 night in Sep 2022

6/10 Okay

MARCELA RAQUEL

Travelled with family
Liked: Cleanliness, staff & service
Le falta mantenimiento a las habitaciones.
Stayed 1 night in Jun 2022

10/10 Excellent

Gianfranco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La consiio a tutti quelli che vanno a Siracusa per le tragedie. Ottimo hotel vicino il teatro e non molto lontano
Stayed 1 night in Jun 2022

8/10 Good

Paulo T A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom, o estacionamento é na rua, o resto foi bom.
Stayed 1 night in May 2022

4/10 Poor

Julie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Viel etablissement, pas de parking disponible contrairement à ce qui était indiqué sur la description de l'hotel
Stayed 1 night in Aug 2021

4/10 Poor

Augusto

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stanza con una superficie ai limiti di legge, arredo datato con particolari danneggiati (appendiabiti metallico rotto), colazione da dimenticare
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Molto buona
Stayed 3 nights in Aug 2021

8/10 Good

Manfred

Travelled with family
Liked: Staff & service
utes zentrales Stadthotel
Ein gutes Stadthotel zentral gelegen. Personal sehr freundlich und zuvorkommend. Zimmer sind als gut zu bewerten. Reinigungsdienst musste angemahnt werden.
Stayed 6 nights in Aug 2020

4/10 Poor

Marcello

Disliked: Property conditions & facilities, room comfort
Vintage
Stayed 1 night in Aug 2020

8/10 Good

Roberto, Vicenza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albergo carino, molto vicino a tutte le attrazioni turistiche.
Stayed 1 night in Aug 2020

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Posizione invidiabile per partecipare alle Tragedie Greche
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Un albergo per gite scolastiche e infatti di notte orde di ragazzi strepitano nei corridoi nell'indifferenza del personale .Del prestigioso Jolly hotel è rimasto solo il nome, la struttura è brutta ,le suppellettili scadenti per usura o bassa qualità. Certamente la posizione è unica sia per la vicinanza al teatro greco sia a Ortigia che si può raggiungere a piedi con una piacevole passeggiata.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentilezza e competenza parcheggio comodo in aerea Hotel
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2019

6/10 Okay

Tiziana

Disliked: Room comfort
Stayed 6 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ho avuto problemi con Wi-Fi, ma sono stati tutti gentilissimi compreso il direttore per consentirmi di usare internet
Stayed 2 nights in Dec 2018

4/10 Poor

CaterinaLaura, Bergamo

Disliked: Property conditions & facilities, room comfort
Hotel in posizione strategica, a 10 min a piedi da Ortigia. Tuttavia la struttura è vecchia e mal organizzata. Al nostro arrivo la stranza era freddissima e abbiamo tentato in vano di accendere il riscaldamento: ci è stato detto che non era ancora stata fatta la conversione invernale il riscaldamento......il phon rotto ci è stato sostituito con un mini phon viola da viaggio.....
Stayed 2 nights in Nov 2018

8/10 Good

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo albergo vicino al centro della città. La camera era confortevole anche se con pecche: il termostato non riportava i gradi equivalenti ed è stato impossibile impostare una temperatura idonea; il termosifone del bagno è rimasto freddo e uscire dalla doccia non è stato piacevole.
Stayed 2 nights in Nov 2018

10/10 Excellent

Martina

Ottimo qualità prezzo, pulizia e cortesia
Albergo molto pulito, servizio reception impeccabile e colazione super! Abbiamo deciso tardi di fermarci a Siracusa e non potevamo trovare di meglio, anche per le mie due cagnoline, che sono state ospitate senza problemi. Lo riprenoterei e lo consiglio a tutti!
Stayed 1 night in Aug 2018

10/10 Excellent

alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Stayed 3 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Insoddisfazione totale!
Bagno piccolo, box doccia obsoleto, la porta non non si chiude, lampadina fulminata. La camera è piccola e la tenda non è oscurante, entra luce, mi sono svegliato alle 6,20. La colazione è scadente. Non lo consiglio è non intendo più utilizzarlo.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔で親切、シラクーザ駅近。
ミラノからナポリで夜行電車に乗り継いでシラクーザへ朝着きました。 イタリアではよくあることですが、ナポリ行きの電車が1時間遅れ、あわや夜行に乗り継げないのでは？！とハラハラした移動だった為（結局、夜行電車がナポリで1時間待っていてくれて乗れました）シラクーザに朝着いた時にはヘトヘトで、朝10時前でも部屋に入れてもらえて、のんびり出来たので、夕方頃から市内観光と試合観戦が出来ました。 目的は、イタリア水球国内リーグ男子ファイナルを観に来たので、観光より水球が優先。 翌朝はチェックアウトを済ませて、フロントで荷物を預かってもらって、オルティージャへ。マニアーチェ城が本当に素晴らしかったです！海もキレイ！ 私はひたすら歩く派（ホテル〜オルティージャ〜試合会場プールで13km歩いたみたい）なので参考にならないかもですが、オルティージャをのんびり歩いて観光するには丁度良い立地条件だと思います。 ぜひ、また機会があれば来たいです。
Stayed 1 night in May 2018

8/10 Good

Jaroslav

Liked: Staff & service
Hotel s dobrou polohou
Hotel, který by si zasloužil již důkladnou rekonstrukci, bez možnosti parkování, servis na přijatelné úrovni, snídaně velmi omezený výběr jídla. Poloha hotelu dobrá, vše v dochozí vzdálenosti. Celkově slabší průměr.

8/10 Good

Verified traveller

Liked: Staff & service
Albergo confortevole e comodo per gli spostamenti.
Mi sono trovato molto bene, il personale è stato sempre gentile.
Stayed 5 nights in Mar 2018

10/10 Excellent

Maria C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar para alojarse
Un hotel cómodo, con el personal de recepción sumamente amable en todos los turnos. Buen desayuno. Bien ubicado
Stayed 3 nights in Jun 2017

6/10 Okay

Melchiore danilo

Disliked: Cleanliness, property conditions & facilities, room comfort
L'hotel si trova in un ottima posizione, il personale è molto cortese, tuttavia non gode dei fasti di un tempo, i segni dell'usura si vedono tutti. Il bagno della mia camera molto piccolo è scomodo, buono per una notte...no more!

8/10 Good

eros

Liked: Cleanliness, staff & service, property conditions & facilities
hothel pulito ed economico
buona accoglienza, personale disponibile, cambio biancheria frequente,posizione centrale.

6/10 Okay

Giuseppe

Disliked: Cleanliness, property conditions & facilities, room comfort
TROPPE STELLE
LA CATEGORIA DELL'HOTEL è SOVRASTIMATA.NECESSITA DI UNA RISTRUTTURAZIONE DEI BAGNI E TINTEGGIATURA DEI MURI

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
信頼できるスタッフ
車のキーを取り忘れていたんだけど、スタッフがしっかりキープしてくれていた。本当にありがたかった。また泊まります。

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Abbiamo prenotato una stanza tripla tramite expedia. All' arrivo abbiamo trovato una camera per Disabili. Ho chiesto il cambio, mi e' stato negato perché non c'era altro. Se avessi saputo da Expedia che la mia stanza era per persone disabili, con tutto il rispetto per loro, non avrei prenotato. Invece nessuno nèp expedia nè Hotel mi hanno avvertito. Sono stato fregato..e con un bambino di 3 anni non avevo voglia di andare in giro per Siracusa a cercare altro hotel alle 20,00 di capodanno. Esperienza da non ripetere mai più.