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Genesee Grande Hotel and Suites

Star Rating
3.5 out of 5

Information

Reviews

4.1 / 5Very Good
1,594 reviews

Amenities

  • Free WiFi
  • Free parking
  • Pet Friendly
  • Free airport shuttle

Map

What's nearby

  • Popular Location
    Syracuse Stage
    3 min walk
  • Popular Location
    Crouse Hospital
    10 min walk
  • Restaurant
    1060 Restaurant
    1 min walk
  • Restaurant
    Phoebe's
    3 min walk
  • Airport
    Syracuse, NY (SYR-Hancock Intl.)
    11 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Suite, 1 King Bed with Sofa bed (Road Warrior)

    Room Amenities

    • Sleeps 4
    More details
  • Luxury Suite, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • Suite, 1 King Bed

    Room Amenities

    • Sleeps 3
    More details
  • Standard Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    More details
  • Suite, 1 King Bed (Sunroom Suite)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Suite, 1 King Bed (Conference Suite)

    Room Amenities

    • Sleeps 2
    More details
  • Suite, 1 King Bed (Jacuzzi Suite)

    Room Amenities

    • Sleeps 2
    More details

About this area

Syracuse

In the business district, Genesee Grande Hotel and Suites is in an area with good shopping. Everson Museum of Art and Erie Canal Museum are cultural highlights, and some of the area's popular attractions include Rosamond Gifford Zoo and New York State Fairgrounds. E.M. Mills Rose Garden and 5 Wits Adventure are also worth visiting. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Syracuse Stage - 3 min walk
  • Popular Location
    Crouse Hospital - 10 min walk
  • Popular Location
    SUNY Upstate Medical University - 11 min walk
  • Popular Location
    Syracuse VA Medical Center - 13 min walk
  • Popular Location
    Syracuse University - 13 min walk

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 11 min drive

Restaurants

  • 1060 — 1 min walk
  • 1060 Restaurant — 1 min walk
  • Phoebe's — 3 min walk
  • Dolce Vita — 3 min walk
  • Franco's Pizzeria and Deli — 3 min walk

About this property

Genesee Grande Hotel and Suites

3.5-star Syracuse hotel in Downtown Syracuse, near Crouse Hospital
This smoke-free hotel features a bar/lounge, a 24-hour business centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Rooms feature free WiFi and free wired Internet, plus pillowtop beds and flat-screen TVs with cable channels. Hairdryers, ironing boards and desks are among the other amenities that guests will find.
Air-conditioned accommodation at Genesee Grande Hotel and Suites offers designer toiletries and a hairdryer. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels.
Bathrooms include a combined bath/shower unit and complimentary toiletries. This Syracuse hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Policies

Check-in

Check-in between 3 PM - 2 AM
Express check-in
Minimum check-in age - 21

Special check-in instructions

Airport shuttle service is available during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are allowed for an extra charge of USD 50, per pet, per stay, plus a deposit of USD 50 per stay.
  • Dogs only
  • 2 per room (up to 35 lb/16 kg)
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Payment types at the property

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 14.00 and USD 32.00 per person (approximately)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 21 years old.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 14.00-32.00 per person
  • 1 bar

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Fridge (on request)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Porter
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • flat-screen TV

Food and drink

  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Nearby things to do

Where to eat

4.1

Very Good

5 - Excellent
683
4 - Good
574
3 - Okay
216
2 - Mediocre
77
1 - Poor
44
4.4
Cleanliness
4.3
Service and Staff
3.5
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent staff and their services especially receptionist and shuttle driver.

Stayed 1 night in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Nice historic building. We had a pleasant stay. My only wish was that there was a small refrigerator in the room.

Stayed 3 nights in Dec. 2019

3/5

  • Liked: Cleanliness, property conditions & facilities

The place was beautiful and clean. However, a worker at the bar was curt and had a lot of attitude and I was not being difficult. I asked for a drink to be sent to my room. Also my phone in my room didn’t work at all and there was no Do Not Disturb sign for my room. Otherwise my stay was wonderful.

Stayed 2 nights in Dec. 2019

2/5

  • Disliked: Property conditions & facilities

Stayed 1 night in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service

Stayed 1 night in Dec. 2019

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