Ratings based on 4,997 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
88% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller fromAdelaide, South Australia

CBD hotel in Sydney, great location.

Posted 23-Oct-2016
Great location if you like walking around a city . But if you want a decent size bathroom, keep away. The bathroom was so small, 2 0f us could not use the vanity mirror at once, and our toiletries wouldn't fit around the hand basin. Very poor considering we paid more than $400/night.
5out of 5
by A verified traveller fromRio de Janeiro

Localização central.

Posted 23-Oct-2016
Pros: Locaização. Fácil acesso a todas as atrações favoritas da cidade, incluindo a Ópera de Sydney, Darling Harbor e Bondi Beach.
Cons: Atendimento noturno mais eficaz.
Location: A localização central atende bem para estadias curtas. Situado no coração de Sydney com fácil acesso a todas as atrações turisticas da cidade.
O hotel tem uma localização central e perto de Darling Harbour e ótimas compras na Pitt Street. O quarto moderno e confortável.
5out of 5
by A verified traveller fromSydney

Excellent location

Posted 18-Oct-2016
Pros: Late check out and location.
Cons: Nothing
Location: Opposite QVB and the Galleries next door, Hyde Park, State Theatre a quick walk.
Well appointed room, very comfortable. Central, walking distance to restaurants, shopping and tourist attractions.
2out of 5
by A verified traveller fromsydney

Not Recmended

Posted 16-Oct-2016
Room was ok but not good too small.staff Not welcoming friendly at all. Can find many options even in less price.
4out of 5
by A verified traveller frommelbourne, australia

Good location, clean hotel

Posted 2-Oct-2016
Overall satisfied experience. Well located in the heart of shopping and train station. Everything is within walking distance. Rooms are clean, however we were placed next to a fire exit stairs and cleaners room and could hear the banging of doors first thing every morning (which unfortunately wasn't a very nice experience when we wanted to sleep in).
2out of 5
by A verified traveller

Fine but disappointing for price

Posted 26-Sep-2016
Pros: Service was good, though we only spoke to one person on check in, they were very nice.
Cons: Described above in the roomier text field.
Location: Great location.
Haven't got any horror stories that should dissuade someone from staying if they otherwise want to, but expected more for the way they advertise/position the hotel. This room was $330 for a night, discounted from a higher price. I think it is possible to find nicer for that rate. I have definitely stayed in nicer places that cost a less. Perhaps our expectations were too high, but it doesn't compare with the nicer overseas Hiltons. It was clearly stated that internet would be an extra cost, but I did not notice this since it didn't even cost my mind that it wouldn't be included. Also small things let down the rest. This feels like nitpicking, but examples are a broken TV, dirty cup, and having to go and buy toothpaste (I expect to find it included in much cheaper hotels - perhaps this is no longer common). The room was clean, and just getting a little old. This would be charming in an old hotel, but for a hotel with modern styling, it was a little disappointing.
2out of 5
by A verified traveller fromMelbourne

Surprisingly noisy rooms

Posted 24-Sep-2016
Noise is the major reason I wouldn't recommend this hotel. The design is such that you can hear, doors of rooms 3-4 doors down opening and closing, dine-in service trays clattering , faucets running and people walking in the rooms upstairs. All of which reverberates and is amplified within the room and makes it very difficult to get an uninterrupted nights' sleep
4out of 5
by A verified traveller

Posted 22-Sep-2016
Staff friendly and helpful on arrival and departure.
5out of 5
by A verified traveller fromperth


Posted 20-Sep-2016
So close to the Pitt street mall. The room was perfect and the staff were really nice and welcoming. Will definitely be coming back!
4out of 5
by A verified traveller

Where's Reception ?

Posted 15-Sep-2016
Pros: Central location, well appointed with very helpful staff and great gym
Cons: Reception area that is more obvious.
Great stay when I eventually found reception to book in. There was a large conference on at the time and their Registration areas dwarfed the reception desk which is hidden behind columns.