Ratings based on 650 Verified Reviews

4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from埼玉県

交通至便なホテル

Posted 16-Jan-2017
Pros: 便利な立地条件。
Cons: バスタブにもカーテンが欲しかった。
Location: タウンホールの駅から近く、スーパーやコンビニストアもそばにあり、とても便利でした。また、観光地やレストランも徒歩や電車、フェリーでオパールカードを活用し、充分堪能できました。
予約時はバスタブなしのシャワーのみの部屋でしたが、チェックイン時ヒルトンクラブ入会(無料)をしたら、バスタブ付きの部屋にアップグレードしてくれ、かつ12時頃、荷物を預けるつもりがその場でチェックインできラッキーでした。なお、歯ブラシ・くし・ひげそりは持参する必要がありました。
4out of 5
Recommended
for Everyone
by A verified traveller fromNZ

good location for all round seeing the city

Posted 13-Jan-2017
Pros: its location, openness, friendly staff
Cons: very comfortable
Location: Shopping, Restaurants, bars
found the hotel location very central, its location allows you walk to many off Sydney's site's,
5out of 5
Recommended
for Everyone
by A verified traveller fromMelbourne, AUS

Great Hotel

Posted 13-Jan-2017
Loved the hotel! Great staff, lovely customer service, so many facilities and very clean! Would definitely recommend
4out of 5
Recommended
for Everyone
by A verified traveller fromNew Zealand

Executive Experience

Posted 13-Jan-2017
Had a great stay - from the warm welcome at the start to the really efficient departure. I would choose the executive floors every time for the breakfasts and evening drinks and canapés and business services. Rooms perhaps a little tired now but beds awesome, great views and friendly professional staff always.
4out of 5
Recommended
for Everyone
by A verified traveller fromNew Zealand

Great location and good service.

Posted 13-Jan-2017
Perfect for shopping as you are in the centre of Sydney. Ii is also very easy to get around on public transport.
5out of 5
Recommended
for Everyone
by A verified traveller fromMelbourne

Perfect location, great views of Sydney

Posted 12-Jan-2017
Pros: Location, amenities, food options, comfort
Cons: the Marble Bar staff could be more friendly to all customers
Location: The hotel is located in the heart of Sydney - access to Darling Harbour or Circular Quay is a short walk
Hilton Sydney offers the discerning traveller five star luxury within walking distance of many of Sydney's main attractions. Whether it is a stroll through the beautiful Victoria building across the road from the hotel for some shopping and a yummy macaroon from Zumbos or a visit to the Sydney Tower it meets the needs of any tourist visiting Sydney. The artwork at the Marble Bar alone is worth a visit and staff are friendly and helpful.
4out of 5
Recommended
for Everyone
by A verified traveller

Great hotel and staff were amazing

Posted 6-Jan-2017
Room was clean and quiet. Great location and staff were so helpful
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Dec-2016
Got free upgrade and membership! So lucky! Everything was perfect! Close to everything
3out of 5
by A verified traveller

Everything was great until you get the invoice

Posted 20-Dec-2016
Everything was fantastic and we had already planned to make the Hilton our once a month weekend stay for 2017. Very careful and did not touch anything in the mini bar as it's weight registered you touch it you buy it. Was charged for a $14 bottle of wine, disputed this charge and yet it won't be recredited. Arrived at the hotel after 4 headed straight to the Carols in the Domain and arrived home after midnight. Had a shower and went to bed woke up early to go to work and check out. No wine was touched or consumed - I don't drink. In the grand scheme of things $14 is nothing but it's the principle. Can now say the Four Seasons will be the hotel for 2017.
3out of 5
by A verified traveller fromMelbourne

No suite upgrade for this Diamond

Posted 19-Dec-2016
No complimentary suite upgrade for this Diamond member. I had to pay big bucks. Should have just got the cheapest room. Apart from the free buffet for Diamonds and Executive lounge you don't get much else as a diamond member in real world terms. Should have spent the money on a suite at Adina on darling harbour or Quay west. This is just my opinion. Others may disagree. Perth Hilton is the best for upgrades and personalized service.