Ratings based on 5,348 Verified Reviews

4.6 out of 5
86% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Nov-2017
Nice hotel! great location! Very comfortable! Alvin was very helpful
5 out of 5
Recommended
for Everyone
by A verified traveller from brisbane

Great

Posted 8-Nov-2017
Meet all expectations for staying in a 5 Star Hilton. Very good, central, bedding was superb...,
3 out of 5
by A verified traveller

good location but basic hotel

Posted 15-Oct-2017
Pros: room service is good. i ordered club sandwich and they also let me change the fries to salad. the pillow menu is extensive and quick.
Cons: don't put the mirror at the end of the bed
Location: unbeatable location. but due to george street closure it is slightly inconvenient by car
location is unbeatable furnishing is very basic, nothing out of extraordinary and feels more like a 4* rather than 5*. staff are nice and their "magic" service is prompt with no error
3 out of 5
by A verified traveller from sydney australia

Let down by staff

Posted 15-Oct-2017
Great location, really small rooms for the cost, the staff let the experience down significantly. On checkin we were not provided information about parking, breakfast, access to facilities etc. the check in staff member we had was sour and generally didn't seem happy to be there. And be warned, you don't get access to the hotel bars if they are busy... you have to line up Like the public to get in! We chose this hotel for the bars - had we known we couldn't get access we would not have booked
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Sep-2017
The room was modern and the bathroom great i really like staying here
4 out of 5
Recommended
for Everyone
by A verified traveller from Moorooka Brisbane

Convenient location

Posted 28-Sep-2017
Pros: Good facilities including use of a fully equipped gym.
Cons: Security card access to floor - on various occasions I had to re-swipe the card on a few occasions to access the floor to my room.
Attended a conference at Hilton and decided to stay at same hotel for convenience. Very central position in Sydney CBD
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Sep-2017
Very nice hotel Best location Supportive staff Amazing entertainment Overall good package
3 out of 5
by A verified traveller

Posted 18-Sep-2017
We found the room decor to be dated, the beds were hard and the showers were not great. The lifts give you bad vertigo and pop your ears as they go so fast.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Convenience

Posted 17-Sep-2017
Pros: Distinguished with wonderful happy helpful Staff.
Cons: Everything perfect.
Location: George Street, Sydney Australia. In the heart of the city with access to Darling Harbour, Circular Quay, Retail Stores and Cinemas.
Wonderful staying at The Hilton as my husband & I attended a 40th Birthday Party in The Zeta Bar which was elegant.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel good location

Posted 17-Sep-2017
very nice hotel good location, good room good service. We have been coming to this hotel since its opening. The breakfast used to be the best in town, now the choice is not as it used to be and the price in now expensive for what you get $ 45. The valet parking is now one of the most expensive in Sydney : $ 81 per day