Four Seasons Full Harbour Suite King | View from room

Reviews of Four Seasons Hotel Sydney

5 out of 5
Four Seasons Hotel Sydney
199 George St., Sydney, NSW

Reviews

9.6

Exceptional

Rating 10 - Excellent. 967 out of 1182 reviews" "
Rating 8 - Good. 139 out of 1182 reviews" "
Rating 6 - Okay. 44 out of 1182 reviews" "
Rating 4 - Poor. 16 out of 1182 reviews" "
Rating 2 - Terrible. 16 out of 1182 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. Best location.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 4 nights in Mar 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
It was a top notch hotel. The best.
Stayed 4 nights in Mar 2024

10/10 Excellent

Gabriel Higuera, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - Outstanding service. Great attitude from restaurant staff, especially Fiorella, who was very attentive and helpful
Stayed 4 nights in Mar 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location to the Majestic Princess pier. It made it very easy to be in a foreign city and get around Sydney.
Stayed 1 night in Mar 2024

10/10 Excellent

fredric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vidw
Stayed 4 nights in Mar 2024

10/10 Excellent

theodore r

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location - 5 stars
Stayed 1 night in Mar 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jason, Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the opera house and bay.
Stayed 3 nights in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Dinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact is it so close to the cruise terminal, we stayed in the Four Seasons hotel before and after our 2 weeks Australia Celebrity Cruise, so convenient!!!!
Stayed 2 nights in Feb 2024
Response from Four Seasons Hotel Sydney on Mar 8, 2024
Dear Dinah, Thank you for sharing a review of your recent stay with Four Seasons Hotel Sydney. I am pleased to hear that our harbour-side location was an asset during your stay, alongside the proximity to Circular Quay's Overseas Passenger Terminal. We hope to welcome you again to the hotel. Kind regards,Uday RaoGeneral Manager

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at the Four Seasons. The service and staff are consistent in their professional excellence. I recall going out for lunch, requesting housekeeping while at lunch, and upon return to my room following lunch, the room was redone beautifully to perfection.
Stayed 2 nights in Mar 2024
Response from Four Seasons Hotel Sydney on Mar 8, 2024
Dear Matthew, I am pleased to hear of your positive sentiments regarding your recent stay with Four Seasons Hotel Sydney. Thank you for taking the time to leave a review. It is wonderful to know the attentions of our wonderful Housekeeping staff were to a high standard and that you enjoyed your accommodations. We hope to welcome you again for your third stay soon. Kind regards, Uday RaoGeneral Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

TIMOTHY

Travelled with partner
Liked: Amenities, property conditions & facilities
Renovated room was fine and VERY well serviced daily, including nightly turndown service. Restaurant food at Mode was superb, as was the service. Havig said this, the dining room facilities were very dated. Everything else was great, including easy access to waterfront facilities.
Stayed 4 nights in Mar 2024
Response from Four Seasons Hotel Sydney on Mar 6, 2024
Dear Timothy, Thank you for sharing such a thorough review of your recent stay with Four Seasons Hotel Sydney. It is fantastic to hear that the food offerings at Mode Kitchen & Bar and our turndown services were a highlight of your stay and made you feel welcome. I am however disappointed to hear the facilities within our dining outlets did not meet your expectations, and I have shared your notes with our R&B Teams. We hope to welcome you again in the future. Kind regards, Uday RaoGeneral Manager

10/10 Excellent

CHERYL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was just breathtaking and the staff were amazing. Thank you for the special little extras you surprised us with too, we really did appreciate it, especially as our anniversary. We hadn't stayed at this location for over 30 years when it was managed by the Regent Hotel and Four Seasons lived up to our expecctations.
Stayed 2 nights in Mar 2024
Response from Four Seasons Hotel Sydney on Mar 6, 2024
Dear Cheryl,I am pleased to hear we were able to make your anniversary celebrations memorable and that you felt welcomed during your time at Four Seasons Hotel Sydney. We hope to welcome you again soon. Kind regards, Uday RaoGeneral Manager

10/10 Excellent

Lillian

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, courtesy.
Stayed 1 night in Feb 2024
Response from Four Seasons Hotel Sydney on Mar 6, 2024
Thank you for the positive review of your recent stay, Anne. I hope you will join us again in the near future. Kind regards, Uday RaoGeneral Manager

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very prompt service all round and the food was lovely and fresh, room service was excellent. We loved our window view of The Sydney Harbour and Opera House. My only complaint was in the spa, my daughter and I had a pedicure and the woman doing it was very rough with our feet, something I have not experienced before.
Stayed 3 nights in Feb 2024
Response from Four Seasons Hotel Sydney on Mar 6, 2024
Dear Anne, I appreciate you taking the time to craft such a thorough review of your recent stay with Four Seasons Hotel Sydney. It is wonderful to hear that the standards of service alongside our uninterrupted views of Sydney Harbour and surrounds were highlights of your stay. Thank you for your feedback on your experience at endota Spa as well, I am disappointed to hear of this and will ensure this is passed on to the external management teams. We hope to welcome you to the hotel again in the future. Kind regards, Uday RaoGeneral Manager

10/10 Excellent

Christopher, Runaway bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have always enjoyed the Four Seasons and the excellent standards haven’t let me down in over 30 years.
Stayed 1 night in Mar 2024
Response from Four Seasons Hotel Sydney on Mar 5, 2024
Dear Christopher, I am very pleased to hear of your positive experiences at our property over the past 30 years, and your continuing faith in our brand. I look forward to welcoming you on your next visit. Kind regards, Uday Rao General Manager

6/10 Okay

NA

Travelled with family
Liked: Cleanliness, staff & service
The TV turn itself on in early morning and woke me up.
Stayed 2 nights in Mar 2024
Response from Four Seasons Hotel Sydney on Mar 7, 2024
Thank you for sharing a review of your recent stay at Four Seasons Hotel Sydney. I am disappointed to hear that the experience was not to your satisfaction and have made note of your issues with the television to our Engineering and IT Departments to investigate the issue. I do hope you will consider staying with us in the future. Kind regards, Uday RaoGeneral Manager

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views of the harbor including the opera house and the harbor bridge. Also very convenient to many nice restaurants and cafes as well as Circular Quay
Stayed 2 nights in Feb 2024
Response from Four Seasons Hotel Sydney on Feb 29, 2024
Dear Susan, Thank you for the positive review of your recent stay with Four Seasons Hotel Sydney. It is wonderful to know our harbour-side location provided you easy access to the wealth of local attractions and eateries in Sydney. We hope to welcome you to the hotel again. Kind regards, Uday RaoGeneral Manager

10/10 Excellent

Ching-Hoi

Friendly and helpful
Stayed 1 night in Feb 2024
Response from Four Seasons Hotel Sydney on Feb 29, 2024
I am very pleased to hear that you felt welcomed by the team at Four Seasons Hotel Sydney during your recent stay, Ching-Hoi. Thank you for taking the time to leave such a positive review, I hope to welcome you again soon. Kind regards, Uday RaoGeneral Manager

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern and 10/10 location. The room was spotless and cleaned twice a day. The pool was large and nice option to have during the summer. The service is true Four Seasons style. The food and beverage options left a bit to be desired. Like other reviews mention there is limited closet space.
Stayed 3 nights in Jan 2024
Response from Four Seasons Hotel Sydney on Feb 29, 2024
Dear Ryan Thank you for leaving such a detailed review of your recent stay at our hotel.I am very pleased to hear your positive comments regarding the facilities within our hotel as well as the attentions and service of our wonderful staff. We appreciate your comments on our food & beverage offerings and I have been sure to make note with the relevant internal teams. I hope to welcome you again in the future. Kind regards, Uday RaoGeneral Manager

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Four Seasons Hotel Sydney on Mar 4, 2024
Thank you, Marian, for taking the time to leave a positive review of your recent stay. I look forward to welcoming you again in the future. Kind regards, Uday RaoGeneral Manager

10/10 Excellent

Mary

Stayed 2 nights in Feb 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. As expected. Beds super comfortable. As expected. Staff, very helpful and kind. Quality of amenities. Spectacular. Highly recommend.
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four Seasons quality but hotel looked a little tired due to its age. We booked an Opera House One Bedroom Suite and were disappointed that our main view was of a construction site; had to crane our necks to view the Opera House. Also the furniture was minimal and not of the kind one expects at a Four Seasons. The 32d floor executive lounge where breakfast and snacks were served was a wonderful bonus for being in a suite. Delicious food and gracious service. On our way back to the States after three weeks in New Zealand we stayed at the nearby Park Hyatt which was newer and more luxurious than the Four Seasons, and right on the harbour. It also was much more expensive but we would choose it over the Four Seasons on a subsequent trip.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, helpful and efficient. Room was wonderful in every way. Location is close to ferries, trams and trains which makes traveling a breeze!
Stayed 5 nights in Feb 2024

6/10 Okay

alicia

Stayed 2 nights in Feb 2024
Response from Four Seasons Hotel Sydney on Mar 21, 2024
Dear Alicia, Thank you for taking the time to leave a review of your recent stay with Four Seasons Hotel Sydney. I am disappointed to see that your experience was not to your standards and would encourage you to share further feedback so that I might convey to our internal teams. Kind regards, Uday RaoGeneral Manager

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was outstanding- the staff was wonderfully attentive, the amenities terrific and the room beautifully appointed. The location was perfect!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around fantastic property. Concierge staff is amazing
Stayed 4 nights in Feb 2024

10/10 Excellent

Clotilde C.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was great and can’t beat location and easy access to transportation.
Stayed 3 nights in Feb 2024

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Troy Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. We will always have stays that stand out when we vacation. Up until now, Dromoland Castle and Ashford Castle in Ireland occupied our top two spots. The list has been altered, our stay at Four Seasons Sydney is now at the top of the list. Thanks in large part to attentive and wonderful staff. Thank you Olivia and Ximena for making us loyal customers to the Four Seasons brand. Love what you did to make our stay memorable. The only complaint is I had surprises the rest of the vacation for my wife…none of them will compare to what you two did to make our time in Australia so so wonderful. Thank you!!
Stayed 1 night in Feb 2024

8/10 Good

Kara, Maple Grove

Liked: Cleanliness, staff & service
This is a nice hotel but it is not FS standards that you find in North America/Europe. If you are expecting luxury it is not that.
Stayed 4 nights in Feb 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Nese

Liked: Cleanliness, staff & service
Very good location. Small bathroom. A bit pretentious staff
Stayed 5 nights in Feb 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2023

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location at Circular Quay, 1 min to all the transport options. Beautiful room, incredible view of harbour and lovely staff. We had a wonderful stay I highly recommend.
Stayed 4 nights in Feb 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed weekend experience
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Amenities
Amazing views, super comfortable beds and great service
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 1 night in Dec 2023

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2024

10/10 Excellent

Cathy

Liked: Staff & service, property conditions & facilities
Excellent service!!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Jason, Allen

Travelled with family
Liked: Amenities
Great location and nicely appointed rooms. Not resort style but fine hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Feb 2024