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Reviews of Scandic Vestfjord Lofoten

3 out of 5
Scandic Vestfjord Lofoten
Fiskergata 46, Svolvaer, Vagan

Reviews

7.8

Good

Rating 10 - Excellent. 77 out of 337 reviews" "
Rating 8 - Good. 171 out of 337 reviews" "
Rating 6 - Okay. 66 out of 337 reviews" "
Rating 4 - Poor. 17 out of 337 reviews" "
Rating 2 - Terrible. 6 out of 337 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

WEI SHUN

Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot nice room and friendly staff. Former factory opposite cod drying racks. Watch out for seagulls if you breakfast outside!!
Stayed 1 night in Jul 2023

2/10 Terrible

wally

Stayed 1 night in Jun 2023

10/10 Excellent

Thomas, HUBER HEIGHTS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All staff we talked to were friendly and professional. The hotel is along side the wharf- near warehouses and large got industry. An odd location when driving in. Easy to walk to central plaza and restaurants. A basic, no frills hotel that is clean and modern. Breakfast was excellent.
Stayed 1 night in Jun 2023

8/10 Good

Risto

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023

4/10 Poor

Douglas

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I asked the staff if I can book a second room (there were three of us), and she seemed to not understand. I asked about the ferries, and she knew nothing of the ferries in the area. The breakfast room was too small; why not open up breakfast earlier?
Stayed 1 night in Sep 2022

8/10 Good

LOONAUN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and convenient to walk around the city. Breakfast was excellent and staff were helpful
Stayed 2 nights in Aug 2022

10/10 Excellent

Jolan, Whippany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Some problems.
Basic but clean and spacious. Double bed booked but given singles. Bed side light not working. Blind/lights catching. Badly fitted.
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Travelled with family
We couldn´t travel to Norway because of coronavirus situation, and we still didn´t get our money back.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible breakfast buffet!
Stayed 1 night in Aug 2020
Response from Thea on Aug 14, 2020
Good Morning, We appreciate your feedback! Wish you a lovely day, and weekend! Kind regards, Thea, Booking Leisure Manager

8/10 Good

Thu Huyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caring staff
We were disappointed when realized that breakfast was not open before 8 and we had to leave before that. We picked up our belongings and checked out. At the reception, the front desk staff handed over us 02 bags of foods so we can have breakfast while continue our roadtrip. The way he handled situation was really good and we highly appreciate that.
Stayed 1 night in Jul 2020
Response from Thea on Aug 14, 2020
Good Morning Thu, We appreciate your feedback! Wish you a lovely day, and weekend! Kind regards, Thea, Booking Leisure Manager

8/10 Good

Siaw Phin

Liked: Cleanliness, property conditions & facilities, room comfort
Relaxing winter holiday
Hotel condition was good, a great location in Svolvær to stopover if you are driving along E10. Great hotel breakfast.
Stayed 1 night in Mar 2020

8/10 Good

Siaw Phin

Liked: Cleanliness, property conditions & facilities, room comfort
Relaxing holiday
Overall hotel condition was good. Nice view facing a fishing village opposite the river. Great hotel breakfast
Stayed 1 night in Mar 2020

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up
The guys at reception both at check in and check out were amazing and went above and beyond to help, especially Frances. The room was lovely and clean. Breakfast was amazing. Parts of the building however could use a referb.
Stayed 1 night in Mar 2020
Response from Thea on Mar 19, 2020
Good Morning Laura, We appreciate your kind feedback! Wish you a lovely day :-) Kind regards, Thea, Booking Leisure Manager

8/10 Good

Danny R Dahlgren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paridase
Very clean friendly and breakfast was amazing
Stayed 1 night in Sep 2019
Response from Thea on Sep 26, 2019
Hi Danny, We appreciate your kind feedback! Best regards, Thea, Booking Leisure Manager

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo stay, good location
Good breakfast, although ran out of a lot of gluten free products. Hotel in a bit of a weird location at the end of the pier, but staff all very friendly and helpful. Convenient for most rental car companies and also the ferries
Stayed 1 night in Sep 2019
Response from Thea on Sep 17, 2019
Hi Richard, We appreciate your kind feedback! Best regards, Thea, Booking Leisure Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a short stay!
We stayed for a quick overnight before heading off for a sailing trip. Scandic Vestfjord was the perfect "layover." Although, not filled with amenities, the hotel has everything needed for a great night rest. Rooms have ample space.
Stayed 1 night in Aug 2019
Response from Thea on Sep 12, 2019
Hi, We appreciate your feedback! Kind regards, Thea, Booking Leisure Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right on a pier downtown. Windows open facing the water, getting an nice breeze. The rooms are large and have black-out blinds. Lots of on-site parking. There is an excellent breakfast in the morning, bring your appetite.
Stayed 1 night in Aug 2019
Response from Thea on Sep 7, 2019
Hi, We appreciate your kind feedback! Have a nice day, and a lovely weekend :-) Kind regards, Thea, Booking Leisure Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convenient location, clean, and free parking!
We stayed 2 nights as our base while exploring the full length of the Lofoten islands. The hotel was fine for a short stay as a couple. Free parking (with lots of spots) is a major plus, as is the large breakfast spread. It is a short walk to the center of town. The Hurtigruten boats dock alongside the hotel and it is kind of neat to see them come and go.
Stayed 1 night in Aug 2019
Response from Thea on Sep 7, 2019
Hi, We appreciate your feedback! Have a nice day, and a lovely weekend :-) Kind regards, Thea, Booking Leisure Manager

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
We had a very lovely big room. We were there for our honeymoon and they left us a lovely note and a bottle of wine for us. Really nice service, a lot of items available in the lobby. Great location. Would stay there again if I make it back to Svolvær.
Stayed 1 night in Jul 2019
Response from Thea on Jul 18, 2019
Hi Brandon, we appreciate your kind feedback! It makes us very happy to hear that you were satisfied with your stay here with us :-) And we hope you had a great honeymoon! Kind regards, Thea, Booking Leisure Manager

8/10 Good

Samuel

Liked: Cleanliness, staff & service, room comfort
good value, small issues
Great stay for the price, relative to other places in the area, but had a couple small issues (double charged me, blanket too hot for summer).
Stayed 1 night in Jul 2019
Response from Thea on Jul 18, 2019
Hi Samuel, We appreciate your kind feedback! Thanks for letting us know :-) Have a nice day! Kind regards, Thea, Booking Leisure Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful, very helpful & friendly. The breakfast was good, with several choices of eggs, nread, meays, cheeses, & fruit
Stayed 2 nights in Jun 2019
Response from Thea on Jul 18, 2019
Hi! We appreciate your kind feedback! Have a lovely day! /Thea, Booking Leisure Manager

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice strategic place!
Very nice hotel in the centre of Svolvaer! Perfect location close to everything. Staff are very friendly and welcoming. Only minor negative note: - the room was a bit too small, just enough for sleeping without even a table to put staff on it and a little bit bigger bed would have been perfect. - room service was a bit disappointing. They have a really late time when they come to clean in 5e second floor and, because of that, for 3 days, coming back after lunch, I wasn’t able to have my room clean again and I had to come down and ask a new set of towels. Apart from that...all good! Extra point: the breakfast was huge!!!
Stayed 4 nights in Jun 2019
Response from Thea, Booking Leisure Manager on Jun 17, 2019
Good Morning! We appreciate your feedback! Kind regards,

8/10 Good

James

Liked: Cleanliness
Disliked: Staff & service
Svolvær on the water
Check in was really slow. Only one person on and couple before me seemed to be having problems. Hotel is on edge of town centre - close to ferry transport It’s a small town so not a real issue to get into restaurants etc And whilst room had nice outlook overlooking ocean, also overlooked car park. Room was small but functional.
Stayed 1 night in Aug 2018
Response from Thea, Reception Manager, Vestfjord Hotel Lofoten on Aug 10, 2018
Hi, James We appreciate your feedback! Have a nice day!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Simple hotel
Rooms are a little dated but bathroom looks newly renovated. Restaurent was quite good with generous portions. Breakfast included many choices. Very convenient to stay there, next to Magic Ice and ferry terminal.
Stayed 2 nights in May 2018
Response from Sidsel, Resepsjon, Vestfjord Hotell on May 22, 2018
We are happy that you enjoyed your stay here. Hope to see you back here an other time.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location of the hotel. Helpful staff from recommendations of what to see as well as providing the code to the front door at 2 AM. Great breakfast buffet and very much worth it.
Response from Thea, Reception Manager, Vestfjord Hotel Lofoten on Apr 3, 2018
Hi, Kevin! We appreciate your feedback! Welcome back! Have a nice day!

6/10 Okay

J, Singapore

Liked: Cleanliness, staff & service
Value for money, but average motel experience
I arrive in Svolvaer at 9pm on the Hurtigruten and just needed a place to crash for the night, and Vestfjord Hotell fits the bill. It was one of the cheapest hotel around, and located very near the Hurtigruten terminal. Value for money for the price, especially given that breakfast is provided.
Stayed 1 night in Mar 2018
Response from Thea, Reception Manager, Vestfjord Hotel Lofoten on Mar 28, 2018
Hi, J We appreciate your feedback! Have a nice day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vestfjord Hotell Lofoten
This is a simple hotel right on the ocean (in a former fishery) in Svolvaer. It was nothing fancy, but the location is excellent (aside from the odd ship blowing its horn in the evening), the staff is friendly, and there is a free continental breakfast. I had to chuckle upon entering my room and seeing how tiny my bed was, but I can only recall a single instance in Europe where the size of bed didn't make me chuckle. All in all, I cannot think of any reason not to recommend this hotel.
Stayed 5 nights in Sep 2017
Dear Guest, Thank you for having taken your time to provide us with your feedback :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to port when arriving on the Hurtigruten but not much around otherwise. Staff was very friendly and our room was quite spacious. Lots of options at breakfast and dinner at the hotel restaurant was delicious.
Stayed 1 night in Aug 2017
Hello and thank you for your feedback, great to hear that you enjoyed our location and was overall satisfied with what we had to offer. Hope to see you again soon :)

8/10 Good

ivonne, vienna

Liked: Cleanliness, room comfort
Over the ocean !
Location so beautiful ! You feel like sailing over the sea !! Good breakfast ! Very calm and confortable . The receptionist was not nice , we stayed two nights and they didn't tided the room , they didn't clean and they didn't change the towels , I had to go to the reception in order to get clean towels . I told the receptionist and she didn't do anything . I needed to wash a pullover, I went to the reception and I asked where was the washing machine and they were very unpolite to show it ! I could say the hotel is very nice but the reception very unpolite !!
Stayed 2 nights in Aug 2017
Response from Front desk manager on Aug 30, 2017
We are sorry that you did not get the room tided and that you had a negative experience with our staff at the reception. We will discuss this internally and make sure that it does not happen again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a last second hotel booking on out way down Lofoten. Very comfortable room right out on the pier.
Stayed 1 night in Aug 2017
Response from Morten Moe on Sep 20, 2017
Hello! Thank you fpr a nice review and welcome back :-) Best regards the General Manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Wonderful Staff & Convenient Location
The staff were exceptionally helpful and the breakfast was really good. You have a view of the water and the location is convenient to the Hurtigruten and Bodø ferry boats. The room was pretty basic, but clean and with a solid bathroom and great hot shower. There are nicer places to stay in Svolvaer but this hotel is a really good value.
Response from Morten Moe, General Manager on Jul 17, 2017
Hello. Thank you for a nice review. The sun can be difficult to keep out of the bedrooms, but we have thick curtains to amend that.

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Vestfjord hotel was perfect. Great location- close to everything: Hurtigruten , buses, town Centre. Service impeccable, room large and very comfortable and bathroom had a bath. Room had a door opening to outside. Breakfast and evening meal at restaurant excellent.

8/10 Good

tim, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, convenient hotel
The hotel is located in a quiet, convenient area...very close to the Hurtigruten port and a short stroll to the city centre. My bedroom was very comfortable, and the buffet breakfast was outstanding. The staff were very helpful nproviding information...and organised a special breakfast for me on my last morning due to a very earl departure. I would happily stay here again. The hotel provided value for money.

6/10 Okay

Truls

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
We stayed 2 nights. Everything was satisfactory - very comfortable beds and quiet room.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Convenient and comfortable
The lobby and dining areas of the hotel gave a modern and upscale assumption for the hotel. However the rest of the spaces and rooms felt a little dated. It was clean, comfortable and spacious with a nice view of the water. The location is good for anyone coming in late off a ferry, it's literally around the corner. They offered a good breakfast with the best vanilla bean yogurt I've ever had.

8/10 Good

pod, o

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel out on the pier
I liked the hotel and the staff were super friendly. English very good. There are good public areas where you can sit and have a drink and use the wifi. The hotel is right out on the pier so it's always pretty cold as soon as you walk out. My room was long and narrow with hard floors so I wouldn't call it cosy, more serviceable.

10/10 Excellent

Mike, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
We had a great stay. All the staff are very friendly and we feel very welcomed. Bent specially made arrangement to have the breakfast ready earlier for us as we need to catch the express ferry to Bodo. The rooms are very clean and spacious. Very convenient to rent a car at the hotel and at very good rates. Less than 10mins walk to the Hurtigruten and express ferry ports. Will definitely stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sheila, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We asked for a room with a view, and we certainly got that. our room was at the end of the corridor on the second floor, with 3 windows. When the Hurtigruten went in and out, it sailed straight past our window - we could have touched it! We had a little trouble finding the hotel, but made it eventually. The room was huge, and comfortable, with wooden floor. Coffee and tea were available at all times in reception. Breakfast was a bit weak, things ran out too quickly, and when there was a large group in on the second day, we all had to share tables, as they only had tables for 6 or more.

8/10 Good

kiwimoa, Cave Creek, AZ

Liked: Cleanliness, staff & service, room comfort
Motel with bar and restaurant
This is a three-star m/hotel and justifiably so. It is two storeys high and located on a former pier with good views of the surrounding mountains from the second storey where my room was located.

8/10 Good

Carla, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to watch the hurtigruten ships
Exceptionally friendly, helpful and informative staff One lovely female receptionist saw my wet hair and got me a hairdryer!

4/10 Poor

Chiara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Marit

Stayed 1 night in Aug 2023

8/10 Good

Kent

Stayed 1 night in Aug 2023

8/10 Good

Torbjörn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

4/10 Poor

Tine Siren

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hadde rom på bakkenivå ut mot parkeringen. Sengene og rommet var generelt ok, men det var ekstremt lydt (hørte når andre var på do, snakket og gikk i dørene), trangt og noe svakt på renholdsfronten. Fikk også utlevert feil rom da vi kom med kun enkeltseng (vi var to). Blir litt for dårlig når prisene på rom er såppas stive.
Stayed 3 nights in Aug 2023

6/10 Okay

Elin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2023