Title: Shangri-La Suzhou (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shangri-La Suzhou Travelers savor international cuisine at three on-site restaurants while children enjoy the playground and arcade at this luxury hotel near Lingering Garden ## Photo gallery for Shangri-La Suzhou ![In-room safe, desk, blackout drapes, soundproofing - Shangri-La Suzhou (Suzhou)](https://images.trvl-media.com/lodging/2000000/1460000/1458500/1458455/2081a55c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Shangri-La Suzhou (Suzhou)](https://images.trvl-media.com/lodging/2000000/1460000/1458500/1458455/90b24b6d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Twin - Shangri-La Suzhou (Suzhou)](https://images.trvl-media.com/lodging/2000000/1460000/1458500/1458455/f36130e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, blackout drapes, soundproofing - Shangri-La Suzhou (Suzhou)](https://images.trvl-media.com/lodging/2000000/1460000/1458500/1458455/7999592e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Shangri-La Suzhou (Suzhou)](https://images.trvl-media.com/lodging/2000000/1460000/1458500/1458455/e0817483.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Shangri-La Suzhou offers a peaceful retreat near shopping and Lingering Garden. Families love the kid-friendly amenities like a playground and arcade, while adults can relax at the spa or indoor pool. Enjoy free in-room WiFi and access to three international restaurants. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Hot tub - Spa - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan. 29 - Jan. 30](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=1458455&PinnedHotelID=1458455&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=1458455&PinnedHotelID=1458455&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 30 - Jan. 31](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1458455&PinnedHotelID=1458455&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1458455&PinnedHotelID=1458455&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1458455&PinnedHotelID=1458455&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1458455&PinnedHotelID=1458455&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1458455&PinnedHotelID=1458455&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1458455&PinnedHotelID=1458455&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Deluxe King ![In-room safe, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1460000/1458500/1458455/2081a55c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds TV Blackout drapes/curtains Private bathroom Separate bathtub and shower Bidet - City view - 452 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Twin ![In-room safe, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1460000/1458500/1458455/2081a55c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin ### Highlights Soundproofed Air conditioning Free cribs/infant beds TV Blackout drapes/curtains Private bathroom Separate bathtub and shower Bidet - City view - 452 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Horizon Deluxe King ![In-room safe, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1460000/1458500/1458455/88b3e79c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Deluxe King ### Highlights Soundproofed Air conditioning Executive Lounge Free cribs/infant beds TV Blackout drapes/curtains Private bathroom Separate bathtub and shower - City view - 452 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Horizon Deluxe Twin ![In-room safe, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1460000/1458500/1458455/88b3e79c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Deluxe Twin ### Highlights Soundproofed Air conditioning Executive Lounge Free cribs/infant beds TV Blackout drapes/curtains Private bathroom Separate bathtub and shower - City view - 452 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Premier Room, 1 King Bed, City View (Skyline) ![In-room safe, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1460000/1458500/1458455/b8888635.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed, City View (Skyline) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds TV Blackout drapes/curtains Private bathroom Separate bathtub and shower Bidet - City view - 667 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite King ![Executive Suite King](https://images.trvl-media.com/lodging/2000000/1460000/1458500/1458455/3501c9ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite King ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Executive Lounge Free cribs/infant beds TV Blackout drapes/curtains - City view - 882 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Horizon, Premier Room, 1 King Bed ![In-room safe, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1460000/1458500/1458455/b8888635.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon, Premier Room, 1 King Bed ### Highlights Soundproofed Air conditioning Free cribs/infant beds TV Blackout drapes/curtains Private bathroom Separate bathtub and shower Bidet - City view - 700 sq ft - Sleeps 3 - 1 King Bed ### Premier Room, 1 King Bed, Hill View (Skyline) 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds TV Blackout drapes/curtains Private bathroom Separate bathtub and shower Bidet - Sleeps 3 - 1 King Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/32000000/31840000/31833700/31833652/9833cef8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Suzhou Mudu Wuzhong - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 43 reviews CA $81 CA $95 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Suzhou-Hotels-Courtyard-By-Marriott-Suzhou-Mudu.h31833652.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=3353&destination=Suzhou&destType=MARKET&latLong=31.301694,120.581073&searchId=6f77cdd4-7e4b-4a01-85e1-2266a691bad2&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/97000000/96380000/96377400/96377332/bc42f7c1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Seasons Hotel Suzhou Suzhou Industrial Park - Pool - Spa - Pet friendly - Kids pool 9.6 Exceptional 30 reviews CA $351 CA $409 total includes taxes & fees Feb 8 - 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Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 154 reviews CA $67 CA $78 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Suzhou-Hotels-Courtyard-By-Marriott-Kunshan.h3970797.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=3353&destination=Suzhou&destType=MARKET&latLong=31.301694,120.581073&searchId=6f77cdd4-7e4b-4a01-85e1-2266a691bad2&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSuzhou-Hotels-Shangri-La-Suzhou.h1458455.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSuzhou-Hotels-Shangri-La-Suzhou.h1458455.Hotel-Information) ## About the area Located in Huqiu District neighborhood, Shangri-La Suzhou is connected to a shopping center. Traveling with kids? Don't miss Humble Administrator's Garden. Spend some time exploring the area's activities, including golfing. [Visit our Suzhou travel guide](https://www.expedia.ca/Suzhou.dx3353) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.29215%2C120.55852&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mDU63bBSvghE6dOGoFi4YS7_Ft8=) 168 Ta Yuan Road, Suzhou New District, Suzhou, Jiangsu, 215011 ### What's nearby - ![Suzhou featuring heritage architecture, a temple or place of worship and religious elements](https://images.trvl-media.com/place/6100736/dec7f8f7-03cd-440e-9a4f-07887b822ccf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Humble Administrator's Garden 10 min drive \- 9.8 km - ![Suzhou Museum showing interior views](https://images.trvl-media.com/place/6100738/612051d3-97c0-4bcd-8db6-e9ed83c33631.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Suzhou Museum 10 min drive \- 9.8 km - Suzhou Water Park 2 min drive \- 2.4 km - Lingering Garden 4 min drive \- 3.7 km - Shantang Street 7 min drive \- 6.6 km ### Getting around - Shishanlu Station 10 min walk - Suzhou New District Railway Tram Stop 22 min drive - Wuxi (WUX-Shuofang) 41 min drive ### Restaurants - やきとり大吉 4 min walk - 神宮 2 min walk - 一炉一会炉端烧 1 min walk - 朝日屋 3 min walk - 南里山房 12 min walk ## About this property ### Shangri-La Suzhou Luxury family-friendly hotel near Lingering Garden Located close to Shantang Street, Shangri-La Suzhou provides shopping on site, a coffee shop/cafe, and a garden. Take some time to relax at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room. Other perks include: - An indoor pool and a children's pool - Free self parking and valet parking - Limo/town car service, buffet breakfast (surcharge), and an outdoor tennis court - An electric car charging station, express check-out, and express check-in Room features All 390 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. Other conveniences in all rooms include: - Childcare services and free infant beds - Bathrooms with separate tubs/showers and bidets - TVs with premium channels - Electric kettles, daily housekeeping, and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/4000000/3070000/3062200/3062114/9dd0c96a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suzhou Marriott Hotel Gusu District - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 214 reviews CA $98 CA $114 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=3062114&PinnedHotelID=3062114&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/37000000/36280000/36275300/36275205/02befda6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Yuanqu, Suzhou Suzhou Industrial Park - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 36 reviews CA $116 CA $135 total includes taxes & fees Feb 13 - 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Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 106 reviews CA $184 CA $214 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=19127017&PinnedHotelID=19127017&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=1458455&PinnedHotelID=1458455&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1458455,3062114,36275205,3849196,66370394) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Electric car charging station on site - 24-hour roundtrip airport shuttle on request for a surcharge - Limo/town car service - Free self parking on site - Free valet parking on site ### Food and drink - Buffet breakfast available for a fee: CNY 128 per person - 3 restaurants - A bar/lounge - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Cafe Soo - Nishimura - Shang Palace ### Things to do - 24-hour gym - Arcade/game room - Billiards/pool table - Children's pool - Full-service spa - Hot tub - Indoor pool - Outdoor tennis court - Playground - Sauna - Shopping - Steam room ### Family friendly - Arcade/game room - Children's pool - In-room babysitting (surcharge) - In-room crib - Indoor pool - Laundry facilities - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 11 meeting rooms - Business center ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel ### More - 51 floors - Banquet hall - Built in 2007 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - TV with premium satellite channels ### Food and drink - Electric kettle - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Laptop-compatible safe - Phone - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Contactless check-in available Express check-in available Minimum check-in age: 21 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 349.8 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately CNY 128 per person - Airport shuttle fee: CNY 900 per person (one-way) - Rollaway bed fee: CNY 349.8 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The listed child breakfast fee applies to guests age 11 and younger. ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Hotel Shangri-La Suzhou Shangri-La Hotel Suzhou Shangri-La Suzhou Shangri-La Suzhou Hotel Suzhou Shangri-La Suzhou Shangri-La Hotel Shangri La Hotel Suzhou Shangri La Suzhou Shangri La Suzhou Shangri-La Suzhou Hotel Shangri La Hotel Suzhou Shangri-La Suzhou Suzhou Shangri-La Suzhou Hotel Suzhou ## Frequently asked questions ### Does Shangri-La Suzhou have a pool? ### How much does it cost to stay at Shangri-La Suzhou? ### Is Shangri-La Suzhou pet-friendly? ### How much is parking? ### What time is check-in at Shangri-La Suzhou? ### What time is check-out at Shangri-La Suzhou? ### Does Shangri-La Suzhou provide a shuttle to the airport? ### Where is Shangri-La Suzhou located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Shangri-La Suzhou Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.2 Location ### 9.2 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 113 8 - Good 55 6 - Okay 11 4 - Poor 3 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### KIM GEE Sep 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice, clean and friendly hotel ##### KIM GEE Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Aijun Mar 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very well maintained, friendly staff and good location for restaurants and malls and museum. ##### Aijun Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Frode Sep 6, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Great location, close to Paradise Walk. Good breakfast. ##### Frode Stayed 4 nights in Sep 2024 ### 8/10 Good #### xiaoyong May 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location and good hotel Good hotel and location is very good. The hotel is near CBD and closed a fashion shopping mall. The closed restaurant is very well and choice is vast. ##### xiaoyong Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Francis Nov 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A very memorable experience Very happy with the excellent services and the staff are very friendly and helpful. The room is very comfortable and clean. ##### Francis Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### Melanie Oct 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Negative: though not the hotel’s fault but something to keep in mind. Some of the hotel guests can be a bit rude and self centered. I was next inline for check in but a hotel guest just walk right up to the counter from the side as I was about to take my turn. I also noticed some hotel guests can be very loud. I have stayed at this hotel twice to date and it happened twice. Positive: the manager at the hotel did a nice job of handling my situation when I was checking in. She was professional and friendly and even offered for her staff to help me with my bags. The hotel is across the ST from a nice mall, in a good location, clean and the guest rooms are spacious. I had a chance to meet the housekeeper. His name is Mr. Zhai, Peng, a young fellow and friendly. He did a nice job on the housekeeping. ##### Melanie Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### poul Dec 6, 2025 Liked: Cleanliness, property conditions & facilities Friendly and helpsom peppe. Nice room. ##### poul Stayed 2 nights in Dec 2025 ### 6/10 Okay #### Niels Ingemann Jul 19, 2024 Liked: Cleanliness, room comfort #### Average good hotel Reasonable hotel compared to price and place ##### Niels Ingemann Stayed 2 nights in Jul 2024 ### 8/10 Good #### XIN Apr 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is my third time staying at this hotel and I will stay here again when I come to Suzhou next time. ##### XIN Stayed 5 nights in Apr 2024 ### 6/10 Okay #### Oberschneider Oct 24, 2024 Hotel is getting a bit old, aircon needs to be set to 16 deg to cool a little. Good location though. ##### Oberschneider Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Jun Feb 26, 2025 Terrible Service ##### Jun Stayed 3 nights in Feb 2025 ### 8/10 Good #### WON CHUL Dec 6, 2023 Liked: Cleanliness Breakfast good, but no bbutter ##### WON CHUL Stayed 1 night in Dec 2023 ### 8/10 Good #### James May 25, 2023 Liked: Cleanliness, staff & service Cleaness ##### James Stayed 2 nights in May 2023 ### 4/10 Poor #### Sinisa Jun 25, 2024 Liked: Cleanliness Disliked: Staff & service, amenities Staff at this 5 star hotel is terrible. They don't know any language except Chinese. It is unbelievable that 5 star hotel doesn't have English speaking staff. Not at the reception, not at breakfast restaurant not anywhere. At checkout I wanted to pay for my laundry service where after 20 minutes of "just a moment sir", after each of my question "what are you doing", I discovered that they didn't understand what I want but they was trying to locate my shirts which was delivered to my room a day before!!?? While I was waiting on the reception, their air-condition was broken and everyone at hotel lobby was sweating since huge humidity. They do not understand a simple word which is not in Chinese. Not to mention room "smoking smell" and burn marks on carpet on a "non smoking" floor, where they offer to me that staff come and open a window and allow fresh air to "clean" the smell. Not a 5 star service, and not for sure 5 star hotel. I stayed many times at other Shangri-La hotels and this Suzhou one is not even close to Shangri-La quality and service. Should avoid for your stay at Shangri-La Suzhou! ##### Sinisa Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Marius Sep 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastisk fint hotell med alle fasiliteter ##### Marius Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Shinjiro Jul 7, 2025 親戚のために予約しましたが、朝食も美味しくスタッフも親切で、素晴らしかったです。 ##### Shinjiro Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Yuta Apr 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 全て良し ##### Yuta Stayed 1 night in Apr 2025 ### 6/10 Okay #### TAKAYUKI Mar 22, 2025 #### 朝食はおいしい 写真に洗浄機付きトイレが映っていたので、近隣より少し高かったけど予約しました。実際の部屋には設置されていませんでした。シャングリラホテルなら標準と思っていましたが、この点だけは残念でした。 ##### TAKAYUKI Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Dowan Feb 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 매우 청결합니딘 위치도 좋습니다 ##### Dowan Stayed 5 nights in Jan 2024 ### 8/10 Good #### Ta Chun Jan 10, 2023 Liked: Cleanliness, room comfort #### 房内老旧的香格里拉 房内虽大，但设施非常老旧。竟然还有24吋的电视，遥控器简直可以当作古董了。酒店位置地图上看来是在龙湖天街不远，实际上走路还是要个10分钟左右，在寒冷的12月，根本不想出门走过去。住的是高楼层，景观不错。 ##### Ta Chun Stayed 2 nights in Dec 2022 ### 8/10 Good #### Verified traveller Nov 11, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 日本人街に最も近い 日本人街近く、地下鉄は遠い。 ##### Verified traveller Stayed 1 night in Nov 2021 ### 8/10 Good #### BO Jan 20, 2021 Liked: Staff & service, property conditions & facilities, room comfort #### 旅行 中规中矩的服务 ##### BO Stayed 1 night in Jan 2021 ### 10/10 Excellent #### Verified traveller Jan 4, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 属于老牌的高端酒店，交通便利，服务周到，位于新区cbd，对面就是龙湖，购物吃饭极度便利！ ##### Verified traveller Stayed 1 night in Jan 2021 ### 10/10 Excellent #### shujiro Oct 17, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 立地、部屋ともによし 蘇州新区日本料理屋が集中する商業街が徒歩圏と非常に便利な立地。部屋も申し分ない。 ![](https://a.travel-assets.com/ugc/hotel-reviews/88FF317BA98722BBC55F0C913E4C4C3D07F6E2BA1602909624050.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### shujiro Stayed 1 night in Oct 2020 ### 8/10 Good #### Verified traveller Apr 10, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 廊下でタバコの匂いがした。かなりがっかりした。someone smoked in his room or somewhere in the hotel. So disappointed. ##### Verified traveller Stayed 1 night in Apr 2020 ## Expedia's Latest Trends ### Hotels > [5 Star Hotels in Old Montreal](https://www.expedia.ca/5Star-Old-Montreal-Montreal-Hotels.s50-n6058206-0.Travel-Guide-Filter-Hotels) > > [Intercontinental Changzhou by IHG](https://www.expedia.ca/Changzhou-Hotels-Shangri-La-Changzhou.h5471755.Hotel-Information) > > [Jinling New Town Hotel Nanjing](https://www.expedia.ca/Nanjing-Hotels-Jinling-New-Town-Hotel-Nanjing.h19821443.Hotel-Information) > > [Hotel Diplomat](https://www.expedia.ca/Zagreb-Hotels-Hotel-Diplomat.h24164716.Hotel-Information) > > [Cabin Rentals Deer Lake](https://www.expedia.ca/Deer-Lake-Cabins.d3920-aaCabins.Travel-Guide-Accommodation) > > [Wyndham Grand Suzhou Fenhu](https://www.expedia.ca/Suzhou-Hotels-Wyndham-Grand-Suzhou-Fenhu.h21766808.Hotel-Information) > > [bestwestern Hotels in London](https://www.expedia.ca/London-Hotels-Best-Western.0-0-d4127--bBestWestern.Travel-Guide-Filter-Hotels) > > [Beach Hotel in The Fountains](https://www.expedia.ca/The-Fountains-Lake-Worth-Hotels-Beach-Hotel.0-n553248635976481327-0-tBeachHotel.Travel-Guide-Filter-Hotels) > > [Cottages Sylvan Beach](https://www.expedia.ca/Sylvan-Beach-Cottages.d6354897-aaCottages.Travel-Guide-Accommodation) > > [Ascott Central Wuxi](https://www.expedia.ca/Wuxi-Hotels-Ascott-Central-Wuxi.h13186567.Hotel-Information) > > [Greentree Eastern Hotel (Lianyungang Jiaruibao Plaza)](https://www.expedia.ca/Lianyungang-Hotels-Greentree-Eastern-Hotel.h54633735.Hotel-Information) > > [Parque Espana Residence Hotel](https://www.expedia.ca/Manila-Hotels-Parque-Espana-Residence-Hotel.h4055136.Hotel-Information) > > [Hilton Grand Vacations Club Ocean Oak Resort Hilton Head](https://www.expedia.ca/Hilton-Head-Hotels-Ocean-Oak-Resort-By-Hilton-Grand-Vacations.h15664075.Hotel-Information) > > [M Social Hotel Suzhou](https://www.expedia.ca/Suzhou-Hotels-M-Social-Hotel-Suzhou.h91319751.Hotel-Information) > > [Best Lodge Motel](https://www.expedia.ca/Vermilion-Hotels-Best-Lodge-Motel.h11518247.Hotel-Information) > > [Hotels in Summerland](https://www.expedia.ca/Summerland-Hotels.d181790.Travel-Guide-Hotels) > > [Hotels with smoking rooms in Bedford](https://www.expedia.ca/Bedford-Hotels-Hotels-With-Smoking-Rooms.0-0-d553248628384502029-tHotelswithsmokingrooms.Travel-Guide-Filter-Hotels) > > [fairmont Hotels in Cabo San Lucas](https://www.expedia.ca/Cabo-San-Lucas-Hotels-Fairmont.0-0-d180032--bFairmont.Travel-Guide-Filter-Hotels) > > [Greentree Inn Nanjing China Gate Subway Station Express](https://www.expedia.ca/Nanjing-Hotels-Greentree-Inn-Nanjing-China-Gate-Subway-Station-Express.h19350681.Hotel-Information) > > [Fairfield by Marriott Changzhou Jintan](https://www.expedia.ca/Changzhou-Hotels-Fairfield-By-Marriott-Changzhou-Jintan.h89924959.Hotel-Information) > > [Hotels in Washington](https://www.expedia.ca/Washington-Hotels.d178318.Travel-Guide-Hotels) > > [Cheap Hotels in Calgary](https://www.expedia.ca/Calgary-Hotels-Cheap-Hotels.0-0-d178245-tCheapHotels.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Richlands (OAJ) to Chicopee (CEF)](https://www.expedia.ca/lp/flights/oaj/cef/jacksonville-to-springfield) > > [Flights from Québec City (YQB) to Pointe-Lebel (YBC)](https://www.expedia.ca/lp/flights/yqb/ybc/quebec-to-baie-comeau) > > [Flights from Winnipeg (YWG) to Detroit (DTW)](https://www.expedia.ca/lp/flights/ywg/dtw/winnipeg-to-detroit) > > [Flights from Minneapolis (MSP) to Milwaukee (MKE)](https://www.expedia.ca/lp/flights/msp/mke/minneapolis-to-milwaukee) > > [Flights from Las Vegas (LAS) to Minneapolis (MSP)](https://www.expedia.ca/lp/flights/las/msp/las-vegas-to-minneapolis) > > [Flights from Fort Lauderdale (FLL) to Jacksonville (JAX)](https://www.expedia.ca/lp/flights/fll/jax/fort-lauderdale-to-jacksonville)