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Overview of Park Hyatt Suzhou

Photo gallery

Minibar, in-room safe, individually decorated, desk
Indoor pool
Minibar, in-room safe, individually decorated, desk
65-inch LED TV with satellite channels, TV, MP3 dock
Minibar, in-room safe, individually decorated, desk

5.0/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationFerris Wheel Paradise17 min walk
    Popular LocationSuzhou International Expo Center6 min drive
    Popular LocationYuanrong Times Square6 min drive
    AirportWuxi (WUX-Shuofang)58 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Lake View

    Room amenities

    • 753 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Lake View
  • Suite (Park)

    Room amenities

    • 1001 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuite (Park)
  • Executive Suite (Park)

    Room amenities

    • 1356 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite (Park)
  • Suite, Lake View (Park)

    Room amenities

    • 1001 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, Lake View (Park)
  • Room, 2 Twin Beds

    Room amenities

    • 624 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds
  • Room, 1 King Bed, Lake View

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Lake View
  • Deluxe Room, 1 King Bed

    Room amenities

    • 754 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Room, 1 King Bed

    Room amenities

    • 624 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Deluxe Room, 2 Twin Beds

    Room amenities

    • 721 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds

About this area

Suzhou

Located in Wuzhong neighborhood, Park Hyatt Suzhou is connected to a shopping center. Gate to the East and Pingjiang Street are notable landmarks, and the area's natural beauty can be seen at Jinji Lake and Humble Administrator's Garden. Ferris Wheel Paradise and Couple's Retreat Garden are also worth visiting.
Visit our Suzhou travel guide
Popular Location

What's nearby

  • Jinji Lake - 10 min walk
  • Ferris Wheel Paradise - 17 min walk
  • Suzhou International Expo Center - 6 min drive
  • Yuanrong Times Square - 6 min drive
  • Suzhou Culture and Arts Center - 8 min drive

Getting around

  • Suzhou Railway Station - 25 min drive
  • AirportWuxi (WUX-Shuofang) - 58 min drive

Restaurants

  • Living Room — 1 min walk
  • Dining Room — 1 min walk
  • InterContinental Suzhou — 16 min walk
  • Meister Bräu Biergarten - brew house and restaurant — 3 min drive
  • Zapata's — 6 min drive

About this property

Park Hyatt Suzhou

4.5-star luxury hotel connected to a shopping center in Wuzhong
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, spa services, and 24-hour room service. All 178 individually decorated rooms feature MP3 docks and 24-hour room service. For a bit of entertainment, LED TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Park Hyatt Suzhou offers 178 accommodations with MP3 docking stations and minibars. Each accommodation is individually decorated. 65-inch LED televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited parking spaces
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 6:30 AM–10:00 AM: CNY 188-188 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool
  • Spa services

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Mini-fridge

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Turndown service

Languages spoken

  • Chinese
  • English

Business services

  • 6 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • 65-inch LED TV
  • MP3 dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CNY 188 and CNY 188 per person (approximately)
  • Airport shuttle fee: CNY 1300 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:30 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Park Hyatt Suzhou Hotel
Park Hyatt Suzhou Suzhou
Park Hyatt Suzhou Hotel Suzhou

Frequently asked questions

Can I cancel my reservation for free at Park Hyatt Suzhou and receive a full refund?
Yes, Park Hyatt Suzhou offers free cancellation on select room rates, because flexibility matters! Please refer to Park Hyatt Suzhou cancellation policy on our site for more details about any exclusions or requirements.
Does Park Hyatt Suzhou have a pool?
Yes, this property has an indoor pool. Pool access is from 6:30 AM–10:00 PM.
Is Park Hyatt Suzhou pet-friendly?
No, pets are not allowed at this property.
How much is parking at Park Hyatt Suzhou?
Limited spots are available.
What time is check-in at Park Hyatt Suzhou?
Check-in begins at 2:00 PM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Park Hyatt Suzhou?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Does Park Hyatt Suzhou provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CNY 1300 per vehicle, one-way, applies.
Where is Park Hyatt Suzhou located?
Located in Wuzhong, this luxury hotel is 0.5 mi (0.8 km) from Jinji Lake and within 9 mi (15 km) of Gate to the East and Suzhou University. Pingjiang Street and Suzhou Museum are also within 9 mi (15 km).
5.0
Exceptional
5 - Excellent
1
4 - Good
0
3 - Okay
0
2 - Poor
0
1 - Terrible
0

5.0/5

Cleanliness

4.0/5

Staff & service

0.0/5

Amenities

5.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

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