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Hotel Nikko Suzhou

4.5 star property
Travelers find tranquility amid Suzhou's historic temples and vibrant streets, with fine dining options and retail therapy just steps away

Choose dates to view prices

Hotel Nikko Suzhou blends serene gardens and ancient temples with modern comforts. Guests can unwind in the sauna, swim in the indoor pool, or dine at three Japanese restaurants. Enjoy free in-room WiFi, an on-site mall, and staff-arranged local tours.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Comfort King Room

Comfort King Room

Comfort King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 602 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Deluxe Room

Corner Deluxe Room

Corner Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 786 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

Executive King Room

Executive King Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury King Room

Luxury King Room

Luxury King Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

Comfort Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Premier Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • Sleeps 3
  • 2 Large Twin Beds

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Exterior detail

Shangri-La Suzhou

Huqiu District
  • Pool
  • Hot tub
  • Spa
  • Kids pool
9.0 out of 10, Wonderful, 185 reviews
The price is CA $99
CA $115 total
includes taxes & fees
Mar 7 - Mar 8
Shangri-La Suzhou
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About the area

Located in Huqiu District, a neighborhood in Suzhou, Hotel Nikko Suzhou is in a shopping district. Shantang Street is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Humble Administrator's Garden and Suzhou Culture and Arts Center. Hanshan Temple and Suzhou University are two other places to visit that come recommended. Visit our Suzhou travel guide
Map
No.368 Changjiang Road, Suzhou, Jiansu, 215011

What's nearby

  • Suzhou featuring heritage architecture, a temple or place of worship and religious elements
    Humble Administrator's Garden
    11 min drive - 10.4 km
  • Suzhou Museum showing interior views
    Suzhou Museum
    11 min drive - 10.4 km
  • Jinji Lake showing a garden and outdoor art
    Jinji Lake
    15 min drive - 15.5 km
  • Suzhou Water Park
    2 min drive - 1.8 km
  • Shantang Street
    7 min drive - 7.2 km

Getting around

  • Shishanlu Station
    5 min walk
  • Suzhou New District Railway Tram Stop
    20 min drive
  • Wuxi (WUX-Shuofang)
    38 min drive

Restaurants

  • KFC 肯德基
    8 min walk
  • sushiro 寿司郎
    8 min walk
  • 割烹旭日本料理
    6 min walk
  • 茶百道
    8 min walk
  • 香雪海饭店 Snowy Sea Restaurant
    2 min drive

About this property

Hotel Nikko Suzhou

Luxury hotel near Hanshan Temple
Located close to Shantang Street and Suzhou Museum, Hotel Nikko Suzhou provides a shopping mall on site, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and a vending machine
  • A front-desk safe, tour/ticket assistance, and a banquet hall
Room features
All 473 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and separate tubs/showers
  • 40-inch flat-screen TVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

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Exterior
Pan Pacific Suzhou
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 479 reviews
The price is CA $75
CA $87 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CNY 140 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Brasserie
  • The Lounge
  • 弁庆
  • 桃李

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 29 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note: La Brasserie buffet restaurant is open limited hours (6-10 AM) until further notice. During this time, à la carte meal service is available at The Lounge from 9:30 AM to 9:30 PM.
The Club Lounge on the 27th floor is currently closed until further notice. Guests booked in rooms with Club Lounge access receive benefits at the lobby lounge.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CNY 140 per person
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Nikko Suzhou
Hotel Nikko Suzhou Hotel
Hotel Nikko Suzhou Suzhou
Hotel Nikko Suzhou Hotel Suzhou

Frequently asked questions

Does Hotel Nikko Suzhou have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at Hotel Nikko Suzhou?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Hotel Nikko Suzhou on Mar 8, 2026 start from CA $117, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Nikko Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Nikko Suzhou?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Nikko Suzhou?

Check-out is at noon.

Where is Hotel Nikko Suzhou located?

Located in Huqiu District, this luxury hotel is 2.4 mi (3.8 km) from Hanshan Temple and within 6 mi (10 km) of Shantang Street and Suzhou University. Suzhou Museum and Humble Administrator's Garden are also within 9 mi (15 km). Shishanlu Station is 5 minutes by foot and Shizishan Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Nikko Suzhou Reviews

9.0

Wonderful

9.6

Cleanliness

8.4

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 68 out of 114 reviews
Rating 8 - Good. 35 out of 114 reviews
Rating 6 - Okay. 8 out of 114 reviews
Rating 4 - Poor. 2 out of 114 reviews
Rating 2 - Terrible. 1 out of 114 reviews

Reviews

10/10 Excellent

Kenbely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! but not much restaurants around the shopping mall. good location just next to the MRT
Stayed 2 nights in Oct 2024

2/10 Terrible

Jose

Liked: Cleanliness
Disliked: Staff & service, room comfort

Don't Stay Here

This hotel presents itself as a high end hotel, but it is not. I stayed in a Deluxe Bedroom, on the 19th floor. The sound proofing on the windows is horrible. I could hear all the cars honking every morning from the 19th floor waking me up. At times, you could smell cigarette smoke coming thru the vents from other bedrooms. The only good things about this hotel are the breakfast, nearby subway station, and the dry cleaning. The customer service is subpar. I had to checkout sooner than expected. I checked out 1 hr past the deadline, and was charged an additional night. The manager would not waive the additional night because of 1 hr. I have stayed at this hotel everytime I am in China, but have realized there are better options available nearby. Stay there instead.
Stayed 5 nights in Feb 2025

10/10 Excellent

Kenbely

Liked: Cleanliness, amenities, property conditions & facilities
Good location MRT just next to me
Stayed 2 nights in Oct 2024

10/10 Excellent

WbyT Assistant Account

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

11/10

As always. Amazing stay.
Stayed 4 nights in Jun 2023

4/10 Poor

Mattias

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Noisy due to construction

Nice hotel but construction site outside building 24/7 ie noisy over night. Ask for room at opposite side
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Not 5 Star quality!!!

I think that Nikko Corporate HQ needs to encourage this hotel to be more accommodating to guests! When I made the reservation on Hotels.com, I had written a special request to have hypoallergenic bedding since I am allergic to down. I received a message back that they had a pillow for me but none of their bedding was feather-free. I can’t believe that they can’t figure this out! After all, Suzhou is famous for its gorgeous silk filled quilts! Their Lounge Bar also needs to have a better selection and understand how wines should be served. Since it was New Year’s Eve, we tried to order a bottle of sparkling wine to celebrate. They were out of most of the wines on their wine list and finally brought over a warm bottle of a much more expensive bottle of champagne. Finally, their buffet breakfast was nothing special at all and the staff started cleaning it up at 10 am on New Year’s Day! I had only come down at 9:30 as I hadn’t realized that they would close it so early in a national holiday. For a 5 Star hotel, this hotel was very disappointing!
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

업무 출장차 숙박 잘하고 갑니다

크고 깨끗하며 직원들의 친절함 모두 감사합니다
Stayed 3 nights in Jun 2024

8/10 Good

Hideki

Liked: Cleanliness, amenities, property conditions & facilities
部屋がとても広くてきれいで。風呂は最高😀
Stayed 1 night in Nov 2023

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良いホテル

ホテルもきれいで快適でした。
Stayed 1 night in Sep 2023

10/10 Excellent

YenJung

Liked: Cleanliness, staff & service, room comfort

服務周到

此次將護照遺留在飯店內，等到了浦東機場要辦理登記手續時才發現遺留在保險箱內，聯絡友人去電飯店確認護照在房間內無誤，飯店配合友人之計程車安排送到機場。來得及改次班航班得以與表定當日回到台灣。
Stayed 1 night in Aug 2023

10/10 Excellent

TERUYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
まず、駅からすぐの立地であることがよかったです。 変に歩いて、移動する必要がなく、すぐにホテルに行けました。 ホテル内は清潔感があって、さすがに日系ホテルです。 ホスピタリティも充分でした。 朝食のバイキングも色々と種類があって、なかなか楽しいです。ご馳走様でした。
Stayed 2 nights in Aug 2023

8/10 Good

Wen-Pin

Liked: Cleanliness, property conditions & facilities, room comfort
櫃檯的服務態度有待加強.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb!

Although most facilities were closed due to COVID-19, the service and attitude was still amazing, best experience ever!
Stayed 1 night in May 2020

8/10 Good

せざある, 神奈川県

Liked: Cleanliness, staff & service, amenities
日系ブランドのクオリティ、安心できる
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing are nice, good location and very clean.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
宿泊施設が綺麗です。
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

記念品

大好きなホテル。中国暮らしの中で日本を感じさせてくれます。今回１０回目の宿泊記念品をいただきました。サプライズ！
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

さすがです

蘇州初の日系ホテルとしてさすがのサービスと快適さでした。 上層階に宿泊させていただいたおかげで、眺めも非常に良かったです。 近くにコンビニなどはありませんが、隣のショッピングモールにスーパーがあります。 ホテル内のThe Loungeの価格もリーズナブルで、外へ出るより良いかと思います。
Stayed 1 night in Aug 2019

4/10 Poor

YING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
硬體不錯，人員還需培訓
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很不錯，值得試試！
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェクイン時間がかかりすぎ
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設はとても良いです。 駅が近い。 ただし、回りに何も無いので結局、移動はタクシーでした。 観光、仕事でこられる方は全てを地下鉄移動と考えるなら便利な場所だと思います。
Stayed 3 nights in Jul 2019

8/10 Good

JMA66, 東京

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
テレビのチャンネル表がわかりやすく置いてあればNHKを簡単に探すことが出来たと思いました。
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

日本式サービス

快適！フロントの人も日本語を一所懸命に話して対応してくださいました。部屋のバスタブと手洗い場の排水がうまく流れなかったので、お知らせしたらすぐに対応してくれました。ゆっくりと過ごせました。エグゼクティブラウンジでも日本語対応してくれ、大満足。
Stayed 2 nights in Jun 2019