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Reviews of Reborn Suwon Silkroad Hotel

3.5 out of 5
Reborn Suwon Silkroad Hotel
27-19, Ingye-ro 94beon-gil, Paldal-gu, Suwon, Gyeonggi

Reviews

8.2

Very good

Rating 10 - Excellent. 156 out of 358 reviews" "
Rating 8 - Good. 113 out of 358 reviews" "
Rating 6 - Okay. 60 out of 358 reviews" "
Rating 4 - Poor. 19 out of 358 reviews" "
Rating 2 - Terrible. 10 out of 358 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Hyun

Business traveller
Disliked: Staff & service
Horrible mattress Toooooo firm, feels like box spring under the mattress Poor plumbing Leaking from upstairs bathroom Overflowing after shower
Stayed 2 nights in Apr 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend to have a better in house young massager
Stayed 4 nights in Dec 2023

8/10 Good

Wei Hoong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an okay stay. The bathroom tub and washing basin was placed in a strange position. The floor to basin will get wet after bath.
Stayed 2 nights in Dec 2023

4/10 Poor

Sehui

Disliked: Staff & service, property conditions & facilities
The room itself was okay, even though it's little old. The room cleaning service was good, but still the floor is quit dirty. Most of all, the staffs on the front desk were horrible, their service was awful. On the first day, the hotel manager sounds rude when I asked if the room rate includes breakfast, and then I called them for the pillows for the futon, but he said you have enough, i said no you guys didn't provide any for the futon. He finally said okay. And the bathroom door couldn't stay closed while we have a little baby keeps trying to get into the bathroom, so we requested them to check it our, they said it's not allowed to lock it, we said no it is not staying closed!! They checked the door in person and told us they would change the room and then they insisted that all rooms are same like that. That was lying, because we could actually fix the door. Lol. Their attitude was terrible. One day when we were out, we ordered food to the hotel by mistake. We called the hotel and asked them if they can put the food inside the fridge. They said okay, and we trusted. When we came back in 4-5hours, the food was still there!!! Lol. They don't have a good customer service at all. The room cleaning service people are only caring and nice.
Stayed 8 nights in Nov 2023

8/10 Good

Chia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel staff is friendly and can speak English.
Stayed 1 night in Nov 2023

6/10 Okay

mina, brewster

Travelled with family
Liked: Amenities
Disliked: Cleanliness
You get what you pay for. This hotel has a lots of potential however missing the essential part which is cleanliness for the beddings. Pillowcases and sheets are washed but looks ivory to yellow, floor mats for sleeping are very thin and uncovered, towels smell like damp clothes. Gym was disorganized and not cleaned. Staffs were effective and attentive, there’s adequate amenities and extra they provide, korean style breakfast was good enough for the price. However, I would not recommend or come back even if I was offered great deal.

10/10 Excellent

Ashiqur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 5 nights in Jul 2023

10/10 Excellent

Yahira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Anya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and amazing service

10/10 Excellent

MODUPE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location ,very close to amenities but there is construction happening directly in front of tye hotel.
Stayed 6 nights in Apr 2023

8/10 Good

Minjae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Best hotel for money. Facilities, cleanless, location, friendly staff & buffet breakfast was beyond expectation at the fraction of cost so highly recommended to include the meal but limited meal for the western travellers (simplar version of the continental breakfast) Cons: the gym facilities closed, pc not working for business, local phone connection took a while but it was free to use a local call.

8/10 Good

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean
The hotel was clean and quiet. It was a short walk from Exit 6 of Suwon City Hall subway station. The area was fairly quiet, but there were quite a few coffee shops and restaurants in the area. The buffet breakfast was Korean style with many options to choose from.
Stayed 2 nights in Nov 2022

6/10 Okay

Janelle

Liked: Staff & service
Not great, but not terrible
The pictures online look a lot nicer than the actual place. My room was overall clean, but there were multiple stains on the curtains and scratched-off wallpaper on the walls. The bedsheet, comforter, and pillowcases felt almost plastic-y, but they were at least clean. Because of the material though, the bed wasn't super comfortable (the mattress felt fine though). Also, the location of the hotel is not in a great area. It's in an alley-type of street and there was quite a bit of garbage piled on the sidewalks near the hotel as I walked up and down the street. There are, however, some good restaurants and cafes I found nearby, it's just not the nicest area. The staff was the best part of the hotel -- extremely nice and polite during check-in and check-out. Also my room's bathroom was great, no complaints there. Basically I thought I was getting a great room and an amazing deal, but it turned out I pretty much got the quality of hotel I paid for. If my expectations hadn't been so high based off the way it's advertised, it would've been a better experience.
Stayed 1 night in Jan 2022

10/10 Excellent

Danny

Stayed 2 nights in Oct 2021

8/10 Good

Toni, Seoul

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great facilities and friendly staff. Would definitely stay again.
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

6/10 Okay

Daniel

Travelled with group
Liked: Staff & service
You got what you pay.
Stayed 4 nights in Jun 2019

8/10 Good

Joong Young

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Changshik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Yongsuk

Disliked: Cleanliness, property conditions & facilities, room comfort
It's not okay to recommend the people to stay. Specially with the family. Room's are dirty smells like smoke restrooms are old shampoo and conditioners and lotion are left over from some people's.

6/10 Okay

Kaixuan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too bad.
The hotel was quite accessible from the train station. The staff was friendly and polite although they had some problem locating our reservation initially. Heated flooring provided comfort during the cold season, but little did we realized until all our chocolates in our luggages which we left lying on the floor melted!

8/10 Good

Hong Seok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Inga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Army_Aviator, Pyeontaek, S Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Choice you will not regret.
Hotel location is great! Had a great stay. Front desk was very friendly and courteous

8/10 Good

Verified traveller

Liked: Staff & service
Downtown hotel
Its not bad given the price. I would say its somewhere between motel and hotel. The cleaness is average.

8/10 Good

KONOUCHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本語を話せるスタッフがいて、良かった
Stayed 1 night in Mar 2024

10/10 Excellent

In Chul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
조용하고 쾌적합니다. 주변먹거리 다양합니다.
Stayed 1 night in Feb 2024

6/10 Okay

Park

Stayed 1 night in Feb 2024

6/10 Okay

Jeongmin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
그냥저냥 있을만했던 출장 호텔지
그냥저냥.. 크게 불편한 것 없었고 적당히 깔끔. 좁지 않은건 좋았다. 넷플릭스 볼 수 있는데 수원역이나 지하철에선 걸어가기엔 먼 거리라 택시를 타야했다.
Stayed 2 nights in Jan 2024

8/10 Good

hyejin

Stayed 1 night in Jan 2024

10/10 Excellent

dong ja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

In Chul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깔끔하고 넓고 좋습니다

6/10 Okay

jae ok

Stayed 1 night in Jan 2024

10/10 Excellent

Seongmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

SUN KYUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

명훈

Travelled with family and small children
가성비 괜찮은 호텔이었습니다
Stayed 1 night in Dec 2023

10/10 Excellent

ju young

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친구들과 가끔 숙박목적으로 가는 곳입니다. 좋습니다.
Stayed 1 night in Dec 2023

10/10 Excellent

??

Liked: Cleanliness

10/10 Excellent

In Chul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
시설이좋아요. 깔끔해요
Stayed 1 night in Dec 2023

8/10 Good

CHUL MOON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
고3 수험생 실기 시험 하루 전 숙박
가성비가 아주 좋습니다.
Stayed 1 night in Dec 2023

10/10 Excellent

In Chul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깔끔하고 좋아요. 가성비도 좋아요
Stayed 1 night in Dec 2023

4/10 Poor

ByungChul

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

namim

Stayed 1 night in Nov 2023

10/10 Excellent

Hye su

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
다음에도 이용할것같아요
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
It was a short business trip. I didn't expect anything special. So, the building is very old but I saw that the stuff put the effort for keeping it clean. However, they really need to renovate the building. The mirror in the bathroom was extremely dirty. Or maybe it was too old idk.. I don't think I would get this hotel again.
Stayed 1 night in Nov 2023

6/10 Okay

kisung

Travelled with family
Stayed 1 night in Nov 2023

2/10 Terrible

Rieko

Stayed 2 nights in Nov 2023

8/10 Good

sangil

Stayed 1 night in Nov 2023

10/10 Excellent

In Chul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Great hotel. Also breakfast.
Stayed 1 night in Oct 2023