Title: Surabaya Suites Hotel Powered by Archipelago - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=10696&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Surabaya Suites Hotel Powered by Archipelago Families find tranquility in the lush gardens of this Embong Kaliasin retreat, where shopping, spa treatments, and peaceful moments await guests ## Photo gallery for Surabaya Suites Hotel Powered by Archipelago ![Outdoor pool - Surabaya Suites Hotel Powered by Archipelago (Surabaya)](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/1d8c208e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Surabaya Suites Hotel Powered by Archipelago (Surabaya)](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/bc9ddea1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Surabaya Suites Hotel Powered by Archipelago (Surabaya)](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/b526a617.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Surabaya Suites Hotel Powered by Archipelago (Surabaya)](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/f1c131c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding - Surabaya Suites Hotel Powered by Archipelago (Surabaya)](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/489afab7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Surabaya Suites Hotel Powered by Archipelago creates a family-friendly atmosphere in Embong Kaliasin. Travelers can book aromatherapy treatments at the spa, browse the on-site shopping options, or relax in the garden where free WiFi keeps everyone connected. ## Reviews 7.6 Good ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=10696&PinnedHotelID=10696&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=10696&PinnedHotelID=10696&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=10696&PinnedHotelID=10696&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=10696&PinnedHotelID=10696&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=10696&PinnedHotelID=10696&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=10696&PinnedHotelID=10696&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=10696&PinnedHotelID=10696&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=10696&PinnedHotelID=10696&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 23 of 23 rooms ### View all photos for Business Suite King ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/0850388b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite King ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Hair dryer Deep soaking bathtub Coffee/tea maker - 516 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Suite King Non Smoking ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/0850388b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite King Non Smoking ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Separate bedroom Hair dryer Deep soaking bathtub - 646 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Business Suite Twin ![Business Suite Twin](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/02c9eba2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite Twin ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Hair dryer Deep soaking bathtub Coffee/tea maker - 516 sq ft - City view - Sleeps 2 - 2 Twin Beds ### View all photos for Junior King Suite ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/f636e3a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior King Suite - Sleeps 2 ### View all photos for Junior Twin Suite ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/a7f9f248.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Twin Suite - Sleeps 2 ### View all photos for Business Suite ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/b411f5b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite - Sleeps 2 ### View all photos for Business Suite Twin Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/a17d667d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite Twin Bed - Sleeps 2 ### View all photos for Business Suite Historical King ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/6e82d46c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite Historical King ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Hair dryer Deep soaking bathtub Coffee/tea maker - Sleeps 2 - 1 King Bed ### View all photos for Business Suite Historical Twin ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/7fb041f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite Historical Twin ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Hair dryer Deep soaking bathtub Coffee/tea maker - Sleeps 2 - 2 Twin Beds ### View all photos for Junior Suite Historical King ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/6e82d46c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Historical King ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Separate bedroom Hair dryer Deep soaking bathtub - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite Historical Twin ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/7fb041f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Historical Twin ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Separate bedroom Hair dryer Deep soaking bathtub - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Suite Historical Non Smoking ![Deluxe Suite Historical Non Smoking](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/0bca603c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite Historical Non Smoking ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Separate bedroom Hair dryer Deep soaking bathtub - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Suite ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/01b6963b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite - Sleeps 2 ### View all photos for Junior Suite King ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/bed49dbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite King ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Separate bedroom Hair dryer Deep soaking bathtub - 452 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Luxury Room ![Living area](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/50b6d5ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Luxury Room - Sleeps 2 ### View all photos for Junior Suite King ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/f636e3a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite King - Sleeps 2 ### View all photos for Junior Suite Twin ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/b143fdd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Twin - Sleeps 2 ### View all photos for Junior Suite Historical King ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/c3373403.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Historical King - Sleeps 2 ### View all photos for Junior Suite Historical Twin ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/b143fdd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Historical Twin - Sleeps 2 ### View all photos for Business Suite King ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/w648h440x12y0-328b7ba1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite King - Sleeps 2 ### View all photos for Business Suite Historical King ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/98f687e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite Historical King - Sleeps 2 ### View all photos for Business Suite Twin ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/ab06a1e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite Twin - Sleeps 2 ### View all photos for Business Suite Historical Twin ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10696/ab06a1e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite Historical Twin - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Surabaya-Suites-Hotel.h10696.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Surabaya-Suites-Hotel.h10696.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.26338%2C112.74844&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-nWpFYSNBN2WhpQiSGd50GO2Vlo=) Plaza Boulevard, Jalan Pemuda 31-37, Surabaya, East Java, 60271 #### What's nearby - World Trade Centre \- 1 min walk \- 0.0 km - Surabaya Plaza Shopping Mall \- 1 min walk \- 0.2 km - Grand City Surabaya \- 3 min walk \- 0.3 km - Submarine Monument \- 4 min walk \- 0.4 km - Tunjungan Plaza \- 12 min walk \- 1.1 km #### Getting around - Margorejo Station - 6 min drive - Surabaya Gubeng Station - 13 min walk - Surabaya (SUB-Juanda) - 39 min drive #### Restaurants - ‪Long's Resto WTC - ‬2 min walk - ‪Kartini Restaurant - ‬1 min walk - ‪Richeese Factory - ‬2 min walk - ‪Gokana Ramen & Teppan - ‬3 min walk - ‪Nasgor J\*\*C\*\* - ‬1 min walk ## About this property ### Surabaya Suites Hotel Powered by Archipelago Upscale family-friendly hotel located in Surabaya Center Consider a stay at Surabaya Suites Hotel Powered by Archipelago and take advantage of a terrace, an art gallery on site, and shopping on site. Treat yourself to a body scrub, a body treatment, or a facial at the onsite spa. Fitness classes are offered at the health club; the property also has a coffee shop/cafe, a garden, and a playground. Free in-room WiFi is available to all guests, along with a hair salon and a library. Other perks at this hotel include: - An outdoor pool and a children's pool - Free self parking and valet parking - A roundtrip airport shuttle (surcharge), express check-out, and a banquet hall - Concierge services, a porter/bellhop, and an elevator Room features All 230 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes. Other amenities include: - Bathrooms with deep soaking tubs and free toiletries - LCD TVs with premium channels - Refrigerators, electric kettles, and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/ebdbc45f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Movenpick Surabaya City Surabaya - Pool - Spa - Kids pool - Parking included 8.2 Very good 22 reviews CA $64 CA $78 total includes taxes & fees Jan 9 - Jan 10, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=36799814&PinnedHotelID=36799814&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast served](https://images.trvl-media.com/lodging/29000000/28870000/28862400/28862307/25548493.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palm Park Hotel Surabaya Surabaya - Free WiFi - Restaurant - Air conditioning - Game room 8.6 Excellent 7 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=28862307&PinnedHotelID=28862307&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9060000/9056200/9056170/8c52baa8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ciputra World Surabaya managed by Swiss-Belhotel International Gunung Sari - Pool - Hot tub - Spa - Kids pool 8.8 Excellent 252 reviews CA $84 CA $104 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=9056170&PinnedHotelID=9056170&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/17000000/16440000/16438200/16438122/9c37d992.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield by Marriott Surabaya Surabaya - Pool - Spa - Kids pool - Parking included 8.6 Excellent 180 reviews CA $47 CA $57 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=16438122&PinnedHotelID=16438122&HadPinnedHotel=true®ionId=-1&adults=2) ![4 restaurants, breakfast, lunch, dinner served; 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Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 48.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 17 (one-way) - Rollaway bed fee: USD 48.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a smoke detector ### We should mention Pool access available from 6:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Children under 12 years old are not allowed in the swimming pool or health club without adult supervision ### Property is also known as Hotel Surabaya Plaza Surabaya Plaza Surabaya Plaza Hotel Surabaya Plaza Hotel Java Surabaya Suite Hotel Surabaya Suite Horison Suites Surabaya Hotel Surabaya Suites Hotel Surabaya Suites Horison Suites Hotel Horison Suites Surabaya Surabaya Suites Hotel Surabaya Suites Hotel Powered by Archipelago Hotel Surabaya Suites Hotel Powered by Archipelago Surabaya Surabaya Suites Hotel Powered by Archipelago Hotel Surabaya ## Frequently asked questions ### Does Surabaya Suites Hotel Powered by Archipelago have a pool? ### How much does it cost to stay at Surabaya Suites Hotel Powered by Archipelago? ### Is Surabaya Suites Hotel Powered by Archipelago pet-friendly? ### How much is parking? ### What time is check-in at Surabaya Suites Hotel Powered by Archipelago? ### What time is check-out at Surabaya Suites Hotel Powered by Archipelago? ### Does Surabaya Suites Hotel Powered by Archipelago provide a shuttle to the airport? ### Where is Surabaya Suites Hotel Powered by Archipelago located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Surabaya Suites Hotel Powered by Archipelago Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.8 Location ### 8.0 Staff & service ### 8.2 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 24 8 - Good 50 6 - Okay 37 4 - Poor 5 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Marcus Aug 6, 2025 Liked: Amenities Nice, convenient ##### Marcus Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Riana Sep 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I choose this hotel because the location close to güveni station and beside mall easy to find food and room it’s very big ##### Riana Stayed 1 night in Aug 2024 ### 8/10 Good #### Sando May 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a nice hotel, nice location, It is absolutely no problem for coming back next time! ##### Sando Stayed 1 night in Apr 2024 ### 8/10 Good #### FNU Oct 1, 2025 Not really ##### FNU Stayed 1 night in Sep 2025 ### 6/10 Okay #### Anthony Apr 16, 2023 Liked: Cleanliness, staff & service The staff are friendly and helpful. The place is clean but the building needs painting and some repairs. ##### Anthony Stayed 2 nights in Apr 2023 ### 8/10 Good #### Kok Poh Jun 6, 2024 Liked: Cleanliness, staff & service, amenities Value for money. Surabaya plaza next door with lots of food and shopping. Other shoppings grab only cost less than $2.00\. A convenient place to stay. ##### Kok Poh Stayed 3 nights in May 2024 ### 8/10 Good #### James May 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice, well-maintained older hotel. Three big malls are very close by (two of them are right next to the hotel.) Also, conveniently located to the Kali Mas river, whose banks are nice for strolls and just general hanging out. From what I saw, this area is probably the best in the city for tourist interests. Historical sites, restaurants, etc. The hotel is big, rooms are big. Just kind of old, but for me that was the cool part. It’s nice to see how much better things used to be just a few decades ago. ##### James Stayed 4 nights in Apr 2025 ### 8/10 Good #### Bakhtiar Jun 26, 2023 Liked: Staff & service It was ik ##### Bakhtiar Stayed 1 night in Jun 2023 ### 8/10 Good #### Karen Jul 7, 2024 Liked: Cleanliness, staff & service, amenities As far as value for money, this is a great choice. The facilities are old so a bit more difficult to keep super clean. Also could use some additional electrical outlets so customers do not have to unplug the lamps to plug in chargers, etc. They do have a pool that is clean but old. It took me 2 days of occasional walks to find the pool and the pool can be crowded in early morning. I like the mix of clientele which is national and international. I would stay here again. ##### Karen Stayed 5 nights in Jul 2024 ### 8/10 Good #### Wolfgang Helmut Jun 25, 2025 Liked: Cleanliness, staff & service Lobby und Empfang sehr schön. Zimmer und Bad sind sauber. Die Einrichtung im Zimmer entspricht inonesischem Standard.In der Nähe eine Mall zum Shoppen und Essen. Kann man gut zu Fuss erreichen. ##### Wolfgang Helmut Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Natsuko Aug 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 建物は少し古い印象でしたが、スタッフはみなさんとても親切で、快適に滞在することができました。 ホテルの目の前には遅くまで開いているカフェなどもあり、夜も多少遅い時間でも安心して出歩ける環境でした。 ##### Natsuko Stayed 4 nights in Jul 2024 ### 8/10 Good #### Verified traveller Jan 1, 2020 Liked: Staff & service, property conditions & facilities Very convenient and friendly staff allowing us the flexibility and freedom to peruse with ease ##### Verified traveller Stayed 3 nights in Dec 2019 ### 8/10 Good #### Verified traveller Aug 23, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and conveniently located next to a mall. Room is spacious too ##### Verified traveller Stayed 2 nights in Aug 2019 ### 8/10 Good #### Verified traveller Aug 21, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location. Beside surabaya plaza. Breakfast however not much variety ##### Verified traveller Stayed 1 night in Aug 2019 ### 6/10 Okay #### daniel Aug 18, 2019 Liked: Staff & service, room comfort #### Can be improve Good location pool off for 2 days poor food at restaurant for breakfast ( catering staff have liimited English) rooms need to be refurbished excellent service of front desk ##### daniel Stayed 3 nights in Aug 2019 ### 8/10 Good #### Verified traveller Aug 7, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Decent stay I was given a smoking room when it was stated non-smoking in my booking. Luckily the room did not reek of smoke although it did when i step outside. The staff did apologise to me and offered to change room once a non-smoking room is available. The condition of the gym/fitness centre was quite poor. Both treadmill machines were down and the stationary bikes were old. The pool was decent. The room was comfortable but I had some issues with the towels and sheets, as stains were visible. All in all, it was a fairly modest place to stay and I would still recommend this hotel to non-fussy stayers. ##### Verified traveller Stayed 5 nights in Aug 2019 ### 8/10 Good #### Verified traveller Aug 5, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great value for the money... spacious rooms with business table separately... cleanliness and daily room cleaning, good food at the restaurant... good for business travel , or to stay and see around Surabaya, all positive experience except for the WiFi...lobby WiFi had no issues, WiFi repeatedly get disconnected once inside the room...and had difficulty in connecting..if not for that ... great, stay👍 ##### Verified traveller Stayed 5 nights in Jul 2019 ### 8/10 Good #### Verified traveller Jul 19, 2019 Liked: Cleanliness, staff & service, amenities Property was in a great area across from a mall, rooms were a little older than expected but comfortable, price could be adjusted to reflect dating decor but overall comfortable stay ##### Verified traveller Stayed 1 night in Jul 2019 ### 6/10 Okay #### Jackmond Jul 17, 2019 Liked: Staff & service The room given was a big room. Breakfast was very chaotic as the hotel was hosting a big group during my stay and there was not enough food for all. The Gym and the Swimming pool looks dated and not very inviting. ##### Jackmond Stayed 3 nights in Jul 2019 ### 6/10 Okay #### Hei Tung Jul 8, 2019 Liked: Staff & service #### Book if the price stay low Was joining a sunrise trip to mount bromo and leaving for Yogyakarta the next day by train. So really just stayed for a short rest at the evening. Location is good - next to mall, close with train station. Condition is not the best but expected given the very low price, also very acceptable for a short stay. One major down side is that some room is facing the lobby, and despite we were staying at the top floor the noise from the lobby is still quite notable. Overall quite ok for our short stay given the price. ##### Hei Tung Stayed 2 nights in Jun 2019 ### 2/10 Terrible #### Verified traveller Mar 27, 2019 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities For my 1 night stay, I changed 3 rooms in total. Couldn't find a electric point for charging my laptop and mobile. Housekeeping told me to plug out table lamp and use power point, leaving the room darker (it was already pretty fun). The toilet flush doesn't work very well in the 1st room, also pillows looks old and out of shape (believe me, you won't want to touch it!). Requested for change of pillow and they offer me to change to a better room. 2nd room was not tidied and in total mess (I took picture but i will not post it here). 3rd room is a little better but it was a really a nightmare for me and I will never recommend this hotel to anyone. ##### Verified traveller Stayed 1 night in Mar 2019 ### 6/10 Okay #### Satoshi Jan 2, 2019 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### 施設が古いがコスパは良い ホテルの自体が古いので、快適さを求めるなら、他の新しいホテルを探した方が良い。スタッフは親切なスタッフで好感が持てる。昔はとても良いホテルだったと思う。コスパは良い。 ##### Satoshi Stayed 1 night in Dec 2018 ### 6/10 Okay #### Erni Dec 28, 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Bukan sperti hotel bintang 4 Tidak sesuai dgn kelasnya, hotel bintang 4 tpi tdk wangi, kamar luas tpi tmpat tdur kecil, kelebihannya cuma dkt dgn pusat kota dan mall dan jg ada bath up..slebihnya tdk sperti yg diharapkan.. ##### Erni Stayed 1 night in Dec 2018 ### 6/10 Okay #### Verified traveller Dec 19, 2018 Liked: Staff & service #### Mene käymään Indonesiassa Hotelli on peruskorjauksen tarpeessa ja uima-allas oli poissa käytöstä putsauksen takia. Indonesia on ihana maa ja ihmiset ovat ystävällisiä! ##### Verified traveller Stayed 5 nights in Dec 2018 ### 8/10 Good #### Verified traveller Nov 26, 2018 Liked: Cleanliness, staff & service, room comfort Nice hotel close to the shopping mall and convention centre ##### Verified traveller Stayed 3 nights in Nov 2018 ## Expedia's Latest Trends ### Hotels > [Deerfoot Inn & Casino](https://www.expedia.ca/Calgary-Hotels-Deerfoot-Inn-Casino.h1351229.Hotel-Information) > > [Hotels in Sydney](https://www.expedia.ca/Sydney-Hotels.d4057.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Barbados](https://www.expedia.ca/Destinations-In-Barbados-All-Inclusive-Hotel.0-0-d16-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Motel Grande ile](https://www.expedia.ca/Montreal-Hotels-Motel-Grande-Ile.h4667023.Hotel-Information) > > [Beach Hotel in Cuba](https://www.expedia.ca/Destinations-In-Cuba-Beach-Hotel.0-0-d44-tBeachHotel.Hotel-Filter-Destinations) > > [Waldorf Astoria Versailles - Trianon Palace](https://www.expedia.ca/Versailles-Hotels-Waldorf-Astoria-Versailles-Trianon-Palace.h14079.Hotel-Information) > > [Alexandra Hotel](https://www.expedia.ca/Toronto-Hotels-Alexandra-Hotel.h11161.Hotel-Information) > > [GALLERYone- A DoubleTree Suites by Hilton Hotel](https://www.expedia.ca/Fort-Lauderdale-Hotels-GALLERYone-A-DoubleTree-Suites-By-Hilton-Hotel.h26622.Hotel-Information) > > [Hotels in Edgewater](https://www.expedia.ca/Edgewater-Miami-Hotels.0-n553248635976473014-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Calgary (YYC) to Atlanta (ATL)](https://www.expedia.ca/lp/flights/yyc/atl/calgary-to-atlanta) > > [Flights from Vancouver (YVR) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yvr/yyc/vancouver-to-calgary) > > [Flights from Toronto (YYZ) to St. Petersburg (LED)](https://www.expedia.ca/lp/flights/yyz/led/toronto-to-st-petersburg) > > [Flights from Accra (ACC) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/acc/yyz/accra-to-toronto) > > [Flights from Kelowna (YLW) to Comox (YQQ)](https://www.expedia.ca/lp/flights/ylw/yqq/kelowna-to-comox) > > [Flights from Toronto (YYZ) to Denver (DEN)](https://www.expedia.ca/lp/flights/yyz/den/toronto-to-denver) > > [Flights from Toronto (YYZ) to Athens (ATH)](https://www.expedia.ca/lp/flights/yyz/ath/toronto-to-athens) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from Toronto (YYZ) to Sidney (YYJ)](https://www.expedia.ca/lp/flights/yyz/yyj/toronto-to-victoria) > > [flights from montreal metropolitan airport airport](https://www.expedia.ca/lp/airports/yhu/flights-from-montreal-metropolitan-airport-airport) > > [Flights from Toronto (YTZ) to Meaford (YOS)](https://www.expedia.ca/lp/flights/ytz/yos/toronto-to-owen-sound) > > [Flights from Lincoln (YFC) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yfc/yvr/fredericton-to-vancouver) > > [Flights from Winnipeg (YWG) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/ywg/yeg/winnipeg-to-edmonton) > > [Flights from YTO-All Airports to NYC-All Airports](https://www.expedia.ca/lp/flights/yto/nyc/toronto-to-new-york) > > [Flights from Plattsburgh (PBG) to Atlanta (ATL)](https://www.expedia.ca/lp/flights/pbg/atl/plattsburgh-to-atlanta) ### Packages > [Ripley's Aquarium](https://www.expedia.ca/Ripleys-Aquarium-Myrtle-Beach.d6079963.Vacation-Attraction)