In addition to a full-service spa, Shangri-la Hotel Surabaya features outdoor tennis courts and an outdoor pool. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 5-star property consist of a business center and limo/town car service. Event facilities measuring 17255 square feet (1603 square meters) include a conference center. This luxury hotel also offers a children's pool, a health club, and a nightclub. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Shangri-la Hotel Surabaya has designated areas for smoking.