Title: Quest Hotel Darmo - Surabaya by ASTON - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Quest Hotel Darmo - Surabaya by ASTON Hotel with a full-service spa, near Tunjungan Plaza ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/9000000/8840000/8835300/8835287/94a603f8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/9000000/8840000/8835300/8835287/w5458h3639x150y0-531507eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night](https://images.trvl-media.com/lodging/9000000/8840000/8835300/8835287/9403785b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/9000000/8840000/8835300/8835287/6307262a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8840000/8835300/8835287/98274a64.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Quest Hotel Darmo - Surabaya by ASTON offers a peaceful escape in the bustling business district. Enjoy Adara Spa treatments, swim in the outdoor pool, or use the gym. Practical amenities include free WiFi and dry cleaning. Cristal Cafe serves satisfying meals all day. 8.2 Very good ## Popular amenities - Spa - Bar - Pool - Gym - Room service - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=8835287&PinnedHotelID=8835287&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=8835287&PinnedHotelID=8835287&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=8835287&PinnedHotelID=8835287&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=8835287&PinnedHotelID=8835287&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=8835287&PinnedHotelID=8835287&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=8835287&PinnedHotelID=8835287&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=8835287&PinnedHotelID=8835287&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=8835287&PinnedHotelID=8835287&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/9000000/8840000/8835300/8835287/w660h437x0y0-7b912989.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/9000000/8840000/8835300/8835287/4d5ac0b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - Sleeps 2 ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/9000000/8840000/8835300/8835287/d052ec5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/9000000/8840000/8835300/8835287/f5447754.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ![Superior Room](https://images.trvl-media.com/lodging/9000000/8840000/8835300/8835287/w1193h797x43y0-458fa270.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.0 Very good 2 reviews ### Highlights Air conditioning Connecting rooms available LED TV Private bathroom Hair dryer Minibar Coffee/tea maker Wardrobe or closet - 248 sq ft - City view - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Deluxe Room](https://images.trvl-media.com/lodging/9000000/8840000/8835300/8835287/w1193h797x43y0-43ebe7ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning Connecting rooms available LED TV Private bathroom Hair dryer Minibar Coffee/tea maker Wardrobe or closet - 248 sq ft - City view - Sleeps 2 - 2 Twin Beds OR 1 King Bed and 1 Double Sofa Bed ![Suite](https://images.trvl-media.com/lodging/9000000/8840000/8835300/8835287/b3354482.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Air conditioning Connecting rooms available LED TV Hair dryer Private bathroom Separate bathtub and shower Minibar Coffee/tea maker - 355 sq ft - City view - Sleeps 2 - 1 King Bed ![Executive Suite](https://images.trvl-media.com/lodging/9000000/8840000/8835300/8835287/29006231.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Air conditioning Connecting rooms available LED TV Hair dryer Private bathroom Separate bathtub and shower Minibar Coffee/tea maker - 452 sq ft - City view - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/9000000/8840000/8835300/8835287/w651h440x0y0-51fb5cf4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 3 ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/3d02675e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Doubletree By Hilton Surabaya Surabaya Center - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 129 reviews CA $84 CA $101 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Surabaya-Hotels-Doubletree-By-Hilton-Surabaya.h39916323.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=cdee1c0e-f223-4fe7-afa7-b48c3085219c&top_cur=CAD) Ad ![Dining](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/117000000/116830000/116821600/116821507/b84a0310_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft Surabaya Pakuwon City Surabaya - Pool - Parking included - Free WiFi - Restaurant 10.0 Exceptional 3 reviews CA $61 CA $73 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Surabaya-Hotels-Aloft-Surabaya-Pakuwon-City.h116821507.Hotel-Information?chkin=2025-11-24&chkout=2025-11-25&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=cdee1c0e-f223-4fe7-afa7-b48c3085219c&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9830000/9827700/9827641/09554053_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ascott Waterplace Surabaya Surabaya - Pool - Kitchen - Washer - Parking included 8.6 Excellent 96 reviews CA $105 CA $128 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Surabaya-Hotels-Ascott-Waterplace-Surabaya.h9827641.Hotel-Information?chkin=2025-11-27&chkout=2025-11-28&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=cdee1c0e-f223-4fe7-afa7-b48c3085219c&top_cur=CAD) Ad ![2 bars/lounges](https://images.trvl-media.com/lodging/19000000/18030000/18023700/18023641/74dc64c5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Samator Surabaya Timur Surabaya - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 69 reviews CA $44 CA $54 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Surabaya-Hotels-Novotel-Samator-Surabaya-Timur.h18023641.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=cdee1c0e-f223-4fe7-afa7-b48c3085219c&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Quest-Hotel-Darmo-Surabaya-By-ASTON.h8835287.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Quest-Hotel-Darmo-Surabaya-By-ASTON.h8835287.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.28558%2C112.73968&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IpCkS9xK_1BEyAV3yIVpI6LyZGo=) Jl. Ronggolawe 27-29, Jawa Timur, Surabaya, East Java, 60264 #### What's nearby - Taman Bungkul - 8 min walk - 0.7 km - Lapangan Thor Stadium - 14 min walk - 1.2 km - Surabaya Zoo - 15 min walk - 1.3 km - Surabaya Town Square - 1 min drive - 1.4 km - Surabaya Plaza Shopping Mall - 3 min drive - 3.1 km #### Getting around - Margorejo Station - 3 min drive - Surabaya Gubeng Station - 12 min drive - Surabaya (SUB-Juanda) - 31 min drive #### Restaurants - ‪Coffee Cafe - ‬1 min walk - ‪Pizza Hut - ‬2 min walk - ‪Warung Asli Suroboyoan "Cak Mis - ‬2 min walk - ‪Trimurti Cafe - ‬1 min walk - ‪Warung Bebek Mbak Roh - ‬4 min walk ## About this property ### Quest Hotel Darmo - Surabaya by ASTON Hotel near Tunjungan Plaza At Quest Hotel Darmo - Surabaya by ASTON, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a massage at Adara Spa, the onsite spa. The on-site restaurant, Cristal Cafe, offers breakfast, lunch, and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self parking - A roundtrip airport shuttle (surcharge), a banquet hall, and meeting rooms - A front-desk safe, a 24-hour front desk, and luggage storage Room features All 135 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. More amenities include: - Bathrooms with free toiletries and hair dryers - Wardrobes/closets, coffee/tea makers, and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/70000000/69950000/69940300/69940270/0b3c94a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aston Inn Jemursari Surabaya Surabaya - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 17 reviews CA $47 CA $59 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=69940270&PinnedHotelID=69940270&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/38000000/37190000/37180900/37180816/b090623b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kokoon Hotel Surabaya Surabaya - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 14 reviews CA $28 CA $36 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=37180816&PinnedHotelID=37180816&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/18000000/17600000/17594800/17594723/1a85ec44.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Midtown Residence Surabaya Surabaya Center - Pool - Kids pool - Free WiFi - Restaurant 9.4 Exceptional 34 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=17594723&PinnedHotelID=17594723&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/21000000/20150000/20143900/20143855/e52a700c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PrimeBiz Hotel Surabaya Surabaya - Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 11 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=20143855&PinnedHotelID=20143855&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/60000/54100/54048/1bcb2a92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Surabaya Grand Miram Surabaya Center - Pool - Hot tub - Spa - Kids pool 7.8 Good 84 reviews CA $43 CA $52 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=54048&PinnedHotelID=54048&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/76000000/75770000/75769400/75769344/8153f834.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Hotel Surabaya Center - Parking included - Free WiFi - Restaurant - Air conditioning CA $20 CA $23 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=75769344&PinnedHotelID=75769344&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio 40 King](https://images.trvl-media.com/lodging/77000000/76830000/76826100/76826071/2172e789.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Artotel TS Suites Surabaya Wonokromo - Spa - Parking included - Free WiFi - Restaurant 7.6 Good 5 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=76826071&PinnedHotelID=76826071&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4960000/4952800/4952795/45c75b81.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### favehotel MEX Tunjungan Surabaya Surabaya Center - Parking included - Free WiFi - Restaurant - Air conditioning 7.2 Good 147 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=4952795&PinnedHotelID=4952795&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/7000000/6740000/6731500/6731488/0b091b87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Surabaya City Center Surabaya Center - Spa - Parking included - Free WiFi - Restaurant 8.2 Very good 86 reviews CA $29 CA $35 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=6731488&PinnedHotelID=6731488&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/19000000/18450000/18443300/18443202/8c658cff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amaris Hotel Darmo - Surabaya Surabaya Center - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=18443202&PinnedHotelID=18443202&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Cristal Cafe ### Things to do - Full-service spa - Gym - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business center - Meeting rooms ### Full-service spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 32-inch LED TV with cable/satellite channels ### Food and drink - Coffee/tea maker - Limited room service - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 12:30 AM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:30 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: IDR 242000 per vehicle The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Quest Hotel Surabaya Quest Surabaya Quest Hotel Surabaya Java Quest Hotel Surabaya Quest Hotel Darmo Surabaya Quest Darmo Surabaya By Aston Quest Hotel Darmo - Surabaya by ASTON Hotel Quest Hotel Darmo - Surabaya by ASTON Surabaya Quest Hotel Darmo - Surabaya by ASTON Hotel Surabaya ## Frequently asked questions ### Does Quest Hotel Darmo - Surabaya by ASTON have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Quest Hotel Darmo - Surabaya by ASTON? > As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at Quest Hotel Darmo - Surabaya by ASTON on Nov 22, 2025 start from CA $37.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Surabaya-Hotels-Quest-Hotel-Darmo-Surabaya-By-ASTON.h8835287.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Quest Hotel Darmo - Surabaya by ASTON pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Quest Hotel Darmo - Surabaya by ASTON? > Check-in start time: 2:00 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours. ### What time is check-out at Quest Hotel Darmo - Surabaya by ASTON? > Check-out is at 11:30 AM. ### Does Quest Hotel Darmo - Surabaya by ASTON provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of IDR 242000 per vehicle applies. ### Where is Quest Hotel Darmo - Surabaya by ASTON located? > Located in Surabaya Center, this spa hotel is within a 10-minute walk of Korea Park and Taman Bungkul. House of Sampoerna and Monument Of Suroboyo are also within 1 mi (2 km). Ngagel Station is 21 minutes by foot and Wonokromo Station is 27 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Quest Hotel Darmo - Surabaya by ASTON Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 31 8 - Good 34 6 - Okay 14 4 - Poor 3 2 - Terrible 1 ### 8.4/10 Cleanliness ### 8.8/10 Staff & service ### 7.0/10 Amenities ### 8.0/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### Irene Mar 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay at this hotel. Location is near places we would like to visit. Staff were polite, friendly and very helpful. ##### Irene Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### PRIYANKARA Mar 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were very friendly and helpful as I am a solo traveler. Good value for the money. I am travelling during the Ramadan and enjoyed the ifthar organised by the hotel. Cheers ##### PRIYANKARA Stayed 3 nights in Mar 2024 ### 8/10 Good #### Michael Nov 12, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was awesome to stay at. Has a good gym and pool only minus for me was the A/C in my room was not working properly. Aside from that no other complaints i am happy to use quest hotels again when i return to Indonesia. ##### Michael Stayed 5 nights in Nov 2023 ### 10/10 Excellent #### Grant Sep 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is good. It is aging a bit, but during my stay they were renovating it. I was checked in by Fegi, who was very pleasant and helpfull, as were all the staff. The restaurant food was good and reasonably priced. It is a bit away from everything, meaning you have to rely on taxis, but because of that it is also very quiet at night. ##### Grant Stayed 4 nights in Aug 2023 ### 6/10 Okay #### Gulvinder Singh Sep 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Overall my stay was pleasant just that the bathroom had no handwash soap, had mold around the sink, the floor and sink watter keeps getting stuck. ##### Gulvinder Singh Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Stephen Jan 10, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I did,nt like anything looks grubby, feels grubby doors dont work with swipe cards noisy aircon ,big let down no beer and pool bar decrepit ##### Stephen Stayed 3 nights in Jan 2024 ### 4/10 Poor #### Jean-Claude Aug 10, 2023 Disliked: Cleanliness, property conditions & facilities Das Bad war extrem feucht und hat gestunken. Es gab keine Seife um die Hände zu waschen, auch auf Nachfrage nicht. Die Bettlaken hatten Flecken. ##### Jean-Claude ### 8/10 Good #### Verified traveller Feb 8, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cleanliness of the room and all the staffs are so polite and friendly. ##### Verified traveller Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Max Dec 1, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Check in fast, room a1 bed a1 food average Money for value very good, location central. ⭐⭐⭐⭐ ##### Max Stayed 3 nights in Nov 2019 ### 8/10 Good #### Verified traveller Oct 15, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a pretty good property for the price, but small stuff like creaky floors, creaky beds, and weird shower design where you have to crossover your toilet bowl to reach the shower area. ##### Verified traveller Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Chris Sep 16, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great experience. Great hotel. Stayed here multiple times for several weeks at a time. The people who work here at the best part! Getting ready for another 3 week stay (third one this year) and wouldn’t think of going anywhere else. ##### Chris Stayed 1 night in Sep 2019 ### 8/10 Good #### Maya Jun 28, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Kebersihan kamar dan nuansa kamar serta hotel yang berwarna ungu sehingga indah untuk dipandang dan dinikmati. ##### Maya Stayed 3 nights in Jun 2019 ### 6/10 Okay #### Verified traveller May 26, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not the hotels fault... hotels.com fault Hotels.com messed up my reservation. Supposedly I’m a gold member. That does not mean a lot any more. I have stayed in hotels over 60 nights recently. But I made a date change on this booking. It was booked to include breakfast. But a few days after I arrived I learned that I would be charged a premium for breakfast because when hotels.com changed the date they messed up the reservation. Very uncool. Nice people at the hotel. Nice hotel. But really left a sour taste in my mouth to call hotels.com internationally and be blown off and treated so incredibly rudely. ##### Verified traveller Stayed 19 nights in Apr 2019 ### 6/10 Okay #### Verified traveller May 1, 2019 Liked: Staff & service Disliked: Amenities, property conditions & facilities Staff were helpful. Breakfast was very good. Room was very dated and vanity basin cracked and broken. No shampoo or conditioner. Fridge didn't work. Pool area wasn't very inviting ##### Verified traveller Stayed 4 nights in Apr 2019 ### 6/10 Okay #### Verified traveller Apr 17, 2019 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Location is good but the hallway smells like an old carpet and the room looks much older than the pics on the ads and breakfast selections aren't child friendly ##### Verified traveller Stayed 6 nights in Apr 2019 ### 4/10 Poor #### Verified traveller Mar 24, 2019 Disliked: Staff & service, amenities, property conditions & facilities The shower is terrible. No pressure on the head shower, water sprayed everywhere, or dropped to the sides. Somewhat broken...also, the water did not go down due to the poor construction. I asked to change the room and they did gave it to me after asking and repeating myself over and over again about the shower issue. The 2nd room is the same. Crappy hotel. One night I came back and could not get into my room since it was locked inside. They have to call the maintenance and fixed it...not sure what happened...but finally I got in after waiting. This is an old hotel with sctraches on their hardwood floor and poor shower drainage. Did not enjoy..stay away. ##### Verified traveller Stayed 6 nights in Mar 2019 ### 8/10 Good #### Verified traveller Mar 5, 2019 Liked: Staff & service #### Decent hotel and friendly staff Hotel centrally located. Concierge was very friendly and welcoming. Room was decent however shower was faulty and it took them almost an entire day just to send someone to fix it. Breakfast was mediocre. ##### Verified traveller Stayed 1 night in Mar 2019 ### 6/10 Okay #### Verified traveller Feb 20, 2019 Liked: Cleanliness, staff & service #### Really well meaning and hard working staff The staff is amazing. Very accommodating and incredibly hard working. Kudos to them. The hotel food is ok for a 3 Star hotel but overall it is not edible. The mini bar is a bit of a mislead. You get two snacks on the first day and then they are forgotten after that. Overall it’s a nice place and I hate to give it a bad review because the staff is really nice but it’s definately not one of the nicest hotels in Surabaya. Expect things to be on a very slow pace. ##### Verified traveller Stayed 11 nights in Feb 2019 ### 10/10 Excellent #### 智凱 Feb 7, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 早餐種類多樣 環境不錯！飯店的早餐也可以 ##### 智凱 Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Verified traveller Feb 2, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 印尼物有所值的酒店 床真的很舒服，地点也安静，出入都方便！ ##### Verified traveller Stayed 2 nights in Jan 2019 ### 10/10 Excellent #### W H Desmond Jan 31, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The Stay In Indonesia Surabaya. Yes. The stay in Quest Hotel in Indonesia Surabaya is a very good one. The room althought is a bit small and the water level for the shower head in the bath room a bit small, overall is still a good stay. The location of this Hotel is very good as the bigger shopping mall is juz 10 to 15 mintues away. If you like to drink, there is a pub nearby call Take Five is good for drinking. There is Live Band inside the Pub and it open till about 0200 hours at their local timing. The most important thing is the drink is cheap. ##### W H Desmond Stayed 4 nights in Jan 2019 ### 10/10 Excellent #### VICTOR JOSE Nov 21, 2018 Estupenda relación precio calidad ##### VICTOR JOSE Stayed 1 night in Nov 2018 ### 8/10 Good #### Verified traveller Oct 30, 2018 Liked: Cleanliness, property conditions & facilities, room comfort Nice staff and good location. Actually, it's a very enjoyable experience to stay in the hotel. ##### Verified traveller Stayed 6 nights in Oct 2018 ### 8/10 Good #### Verified traveller Oct 29, 2018 Good Hotel ##### Verified traveller Stayed 1 night in Oct 2018 ### 6/10 Okay #### Verified traveller Oct 17, 2018 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort Deskripsi kamar di hotels.com dan kenyataan berbeda. Di hotels.com, kamar ada bath up sedangkan kenyataannya dapat toilet shower saja. ##### Verified traveller Stayed 1 night in Oct 2018 ## Expedia's Latest Trends ### Hotels > [Ayung Resort Ubud](https://www.expedia.ca/Ubud-Hotels-Ayung-Resort-Ubud.h5984756.Hotel-Information) > > [Anantara Uluwatu Bali Resort](https://www.expedia.ca/Pecatu-Hotels-Anantara-Uluwatu-Bali-Resort.h4408051.Hotel-Information) > > [Alila Ubud. Bali](https://www.expedia.ca/Ubud-Hotels-Alila-Ubud-Bali.h69254.Hotel-Information) > > [NIHI Sumba - member Leading Hotels of the World](https://www.expedia.ca/Wanokaka-Hotels-Nihi-Sumba-Island.h17680731.Hotel-Information) > > [Hotels in Manuel Antonio](https://www.expedia.ca/Manuel-Antonio-Hotels.d601060.Travel-Guide-Hotels) > > [Assiniboine Gordon Inn on the Park](https://www.expedia.ca/Winnipeg-Hotels-Assiniboine-Gordon-Inn-On-The-Park.h12311389.Hotel-Information) > > [ANDAZ WEST HOLLYWOOD, BY HYATT](https://www.expedia.ca/Los-Angeles-Hotels-Andaz-West-Hollywood-A-Concept-By-Hyatt.h15607.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.ca/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [The Sankara Resort & Spa](https://www.expedia.ca/Ubud-Hotels-The-Sankara-Resort-By-Pramana.h6641390.Hotel-Information) > > [Motel6 Hotels in Ottawa](https://www.expedia.ca/Ottawa-Hotels-Motel-6.0-0-d6058975--bMotel6.Travel-Guide-Filter-Hotels) > > [Bvlgari Resort Bali](https://www.expedia.ca/Pecatu-Hotels-Bulgari-Resort-Bali.h1403886.Hotel-Information) > > [Coco Cabana](https://www.expedia.ca/Gili-Trawangan-Hotels-Coco-Cabana.h24415782.Hotel-Information) > > [The Edge Bali](https://www.expedia.ca/Pecatu-Hotels-The-Edge-Bali.h5984886.Hotel-Information) > > [Renaissance Bali Uluwatu Resort & Spa](https://www.expedia.ca/Ungasan-Hotels-Renaissance-Bali-Uluwatu-Resort-Spa.h23295378.Hotel-Information) > > [Hotels in Edmonton](https://www.expedia.ca/Edmonton-Hotels.d180002.Travel-Guide-Hotels) > > [Royal Pita Maha](https://www.expedia.ca/Ubud-Hotels-Royal-Pita-Maha.h1191392.Hotel-Information) > > [Hotels in Terrace](https://www.expedia.ca/Terrace-Hotels.d4126.Travel-Guide-Hotels) > > [The Kayon Jungle Resort](https://www.expedia.ca/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [JAV Front One Hotel Lahat](https://www.expedia.ca/Lahat-Hotels-JAV-Front-One-Hotel-Lahat.h16709249.Hotel-Information) > > [Hotels near Banff National Park](https://www.expedia.ca/Banff-National-Park-Hotels.0-l602291-0.Travel-Guide-Filter-Hotels) > > [Mason Elephant Lodge](https://www.expedia.ca/Taro-Hotels-Mason-Elephant-Lodge.h2454938.Hotel-Information) > > [Six Senses Uluwatu](https://www.expedia.ca/Pecatu-Hotels-Six-Senses-Uluwatu.h23617666.Hotel-Information) ### Flights > [Flights from London (YXU) to Dieppe (YQM)](https://www.expedia.ca/lp/flights/yxu/yqm/london-to-moncton) > > [Flights from Edmonton (YEG) to Thunder Bay (YQT)](https://www.expedia.ca/lp/flights/yeg/yqt/edmonton-to-thunder-bay) > > [Flights from Buffalo (BUF) to Orlando (MCO)](https://www.expedia.ca/lp/flights/buf/mco/buffalo-to-orlando) > > [Flights from Montreal (YUL) to Athens (ATH)](https://www.expedia.ca/lp/flights/yul/ath/montreal-to-athens) ### Cars > [Car rentals in Edmonton](https://www.expedia.ca/Car-Rentals-In-Edmonton.d180002.Car-Rental-Guide) ### Packages > [Fiji Vacations](https://www.expedia.ca/Fiji.d57.Destination-Travel-Guides)